Planned Parenthood - Power Family Health Center

3100 Professional Dr, Ann Arbor, MI 48104, United States
Appearance
Planned Parenthood - Power Family Health Center
Comments
Jo
Review №1

I’m using a fake profile for my own personal reasons, but today I had a surgical abortion from this planned parenthood. I was so incredibly nervous, and the staff here couldn’t have made me feel better. My doctor, sarah, was amazing. She talked me through the entire thing and made me comfortable and ensured I knew I was in control the whole time. The nurse with red hair was like my guardian angel. She held my hand the entire time and wiped my tears. I couldn’t have asked for a better care team. THANK YOU!!

Ja
Review №2

I made an appointment for this location and provided my insurance information prior to my appointment. I was advised by their financial team that my procedure would be fully covered with my insurance. I drove 45 minutes and get there and then I’m told my deductible hasn’t been met so I would have to pay $700 and my insurance MAY reimburse me or I can pay their rate of $600. Then the insurance price was changed to $1042 and they advised they suggest people to go through them. It seems as though they’re trying to discourage people from using insurance so they can collect the money themselves. I was misinformed by the financial team as well as management and the front office staff. I do .not recommend this location. If going also expect to be welcomed by protestors right outside.

Ka
Review №3

Every staff member I met while I was here made my experience so much easier. from the volunteers in the parking lot, the check-in staff, nurses and medical assistants, and especially Dr. Crissman, everyone was so kind and caring, and made my experience the easiest it could possibly be.

ga
Review №4

I had the delight of having Dr Crissman as my OBGYN at this location, I was very nervous and when she walked in the room I felt a sense of relief and my gut telling me I was in good hands. Her and the nurse I had were amazing. The nurse held and rubbed my hand during the discomfort of the transvaginal probe. They were awesome.Beware of the protesters in blue acting as volunteers (real volunteers are rainbow), I was almost tricked. They try to make up stories to make you think something is happening at the location to get you to cancel your appointment. Ignore them.

Ta
Review №5

Was referred to the Ann Arbor location after a failed iud placement at the Ferndale location. My experience at the Ann Arbor facility was great. Dr. Crissman was so kind, gentle and knowledgeable. Every staff I interacted with made me feel safe and cared for. The facility also had sedation as an option for the iud insertion which made the whole process essentially painless. Great facility and staff.

Br
Review №6

Went in for a visit Monday. To say I am satisfied with my care is an understatement. Beyond grateful to the women who took care of me. What they did for my that day, is something i will never forget. At my most vulnerable during a life changing moment I had all the support I could have asked for. All of the staff were so so very considerate, comforting and compassionate from the moment i got out of my car until i stepped back in it. I could have hugged them all. The building’s environment felt safe and clean. Huge thank you to the team outside guarding our safety from protesters. If you need help of any kind I recommend coming here. Stay safe and be well!

Re
Review №7

All of the healthcare professionals (nurses, drs, etc) were lovely people and after i got past the front desk everything went great. my issue was the front desk folks. on the phone, i was told the worst thing that could happen if i ran my procedure through my insurance was that they refuse to cover any of it and i pay the price in full, and if that happened it was possible to set up a payment plan. in the office, when i offered my insurance i was told there was a chance i got a bill for 11k dollars in the mail, and when i opted to just pay out of pocket with a payment plan, i was charged the full price anyways, without my knowledge, until the text notification came through from my credit card company. i had the money for this appointment, it just was ALL my money, and now i dont have anything until my next paycheck in a week. very disappointed, i feel somewhat scammed.

ra
Review №8

I was seen at this clinic this week .I just thought i should share my thoughts on this delicate decision. I felt very cared for throughout the whole process . From the clinic defender, when entering the facility , all the way to the doctor I saw for my procedure, I was respected and made to feel safe the whole time . The understanding staff explained what was going to happen every step of the way. They made it a point to make sure that I knew I was the one in control of what happened with my body . All in all, my appointment felt like what every woman in this country deserves , reproductive health care that I , and only I , can decide on.

Ay
Review №9

I went in for a surgical procedure. This was not an easy decision and it was really hard for me to be there, I just wanna thank each nurse and staff member for making me feel so cared and loved in such a vulnerable situation, big thank you to the staff who let me cry on her shoulder and held me, rubbed my back and supported me. Thank you to the nurse who talked about Kiki’s delivery service with me during my procedure to keep my mind occupied. All of you made this so much easier. Thank you so much for taking care of me with so much love

Ca
Review №10

I love that planned parenthood is available for any and all of my needs, they helped and made me aware of what my personal options are for birth control and took my personal/family health history very seriously. They took great care of me in office and answered all of my questions and addressed all of my concerns and made me extremely comfortable the whole time. Tori the MA was exceptional. From the moment I came and and spoke to her it was like I was talking to a friend I had known my entire life. She went above and beyond to make sure I was comfortable and offered to be there for me in whatever way she could. She checked on me multiple times throughout my appointment even when she wasnt assigned to me. I will be coming back to this clinic for any of my future health needs and would very quickly choose them over my OB/Gyn.

He
Review №11

I scheduled an appointment through the phone i asked the questions i needed to and the ladies who i had talked to when i called they supported my questions and were as helpful as they could be and they were so sweet and when i came to my appointment i vibed with everyone i had my man there he was allowed in during the procedure which i was sooooo thankful for my nurse Shay was the most amazing woman i wish i could’ve hugged her she took real good care of me and me and her vibed together she made me feel so comfortable mentally and emotionally she took care of me afterwards during and before she held my hand grabbed me cold packs and made my experience perfect even though i was in the most pain possible thank you to everyone on that team and supporting me and my decision and my big emotions

Ni
Review №12

This facility gave me the best experience ever. This was my first pregnancy and I had a surgical abortion. I was so nervous but all of the doctors made me feel so comfortable and reassured me. You could tell that they genuinely cared. They gave me blankets, heating pads, snacks and drinks. They all distributed the medicine efficiently and the abortion procedure was performed so quickly. I felt nothing, very pain free. The office is also very clean and they play nice music at nice level. I would definitely trust these people with my health again. Thank you!

Lu
Review №13

I cannot applaud how nice each and every staff member is here. I was very nervous about everything but they ensured they were there to keep me safe. I didn’t have a long wait at all. Pleased with my experience

Hi
Review №14

This was my first visit to a PP. I genuinely had an all around great visit. Scheduled an appointment to have my BC implant removed. They kept me informed of information as well as appointment reminders. The staff was fantastic, all so welcoming and kind. Waited about 30-40 min before being called back and another 20ish min to see the clinician after general information was taken. Spent 2 solid hours there not a huge complaint. I suggest you not be in a hurry if you schedule here. However the clinician was fantastic, so funny and nice. Ive never had so much fun at an appointment before. My BC removal was quick and painless, just a small poke from numbing but didnt feel a thing. The staff did a great job soothing my nerves and made me feel so comfortable. Made sure i had all the info before i left as well. Keep up the great work ladies 😊

__
Review №15

Very helpful, kind, and caring. I recently had SO many bad experiences with other places trying to set appointments and just get this procedure done and over with. I had met so many people who were so rude, unprofessional, and blatantly didn’t care about me - only the money. I made this appointment expectantly wary after all that, but was welcomed by so many nice people from the minute I walked into the door and talked to the receptionists to the minute I walked out the door from every nurse and doctor I talked to. I was constantly reassured and made to feel as comfortable as I possibly can with humor and kindness. Thank you all so much for what you do. You can never know the impact you have on someone and for a very one of them to make sure I was relaxed and treated so well, it was truly 1000x more than what I was expecting or even asking for. The only complaint I could’ve had was the wait, but even then I still didn’t mind. I never felt abandoned and always understood that I’d be helped when they can get back to me. It’s a very difficult choice I had to make, as it is for every woman, but I’m sure it’s hard work and some days can be exhausting and emotionally taxing. But I never once felt that being taken out on me, the patient. So much love and gratitude…xx

Vi
Review №16

Omg this place was great! The front desk lady to the left was rude🙄and the nurses and staff were sweet but most importantly RACHEAL! She was the best, I was so nervous about the medical procedure($665), even though she does the ultrasound I requested that she held my hand in the room and she was there. God Bless her. Thank you Rachael 💜💜

Ag
Review №17

(alias)HIGHLY RECOMMENDED.Everyone was very kind, caring, and comforting from the time I arrived to the time I left. They made sure to answer any and all questions I had in a professional and non-judgmental manner. I have lots of anxiety when it comes to medical offices, yet I felt completely safe under their care. When I learned I would be there for a couple hours, I was a bit concerned, but once I was there and had a chance to learn more about the process it all made sense. I was given a payment estimate upon booking my appointment so that I knew what to expect. They talked me through everything step-by-step and left opportunities for me to ask questions, which truly calmed my nerves. The staff was very respectful of me and my privacy, and made sure I was comfortable and cared for at all times. I met multiple women during my stay and each one had wonderful personalities and friendly attitudes.My only complaints are that, firstly, I had trouble getting in contact with them after booking my appointment online, but luckily they gave me a call the day before my appointment and I was able to ask some last-minute quick questions. Lastly, my support person could not be with me outside of the waiting room due to COVID-19 restrictions. Although this would have been the icing on the cake when it came to calming my anxieties, I understood this was not at fault of the healthcare provider. And yet they made up for it anyway with their outstanding kindness and care! This facility was recommended to me by a friend and I absolutely recommend it to others as well.

Na
Review №18

Amazing staff, my nurses were perfect, doctor was sweetest person ever, everyone made sure I understood everything that I needed and why, they didn’t do anything without an ok, they held my hand and comforted me, it felt like I was surrounded by family, they made one of my hardest experiences of my life feel comfortable, cared for and accepted. I would recommend them to everyone Ik

La
Review №19

Mindy was absolutely amazing! She made my visit so wonderful. She made me feel comfortable and answered all my questions since my case was more rare than most. The entire staff made sure I knew what was going on step by step and got me through in a timely manner. Dr. Bell was really cool and made me feel very comfortable. He was quick and respectful. 100% would recommend to anyone!!! A very scary and emotional day became painless and effortless thanks to this lovely staff. I cant thank you all enough for you hospitality!!! You rock!

Sh
Review №20

Initially I was extremely nervous about coming to this facility. As soon as I pulled into the parking lot I was greeted by a nice older gentleman that helped me steer clear of a protestor that was located outside. I was thankful for that. When I entered the building I was greeted by the front desk administrator and she was nice as ever! She was well informed about all the information I would be needing throughout my time there. Im extremely surprised at these negative comments and reviews about this particular PP. Every single person that I encountered here was warm, friendly, and well educated. The entire staff genuinely cared for every person that walked through that door. If I am ever in need of services again from PP I will be coming here. You guys are truly amazing and compassionate people. Im am so thankful for that.

J
Review №21

Be aware that when pulling in there are anti choice protestors wearing blue vests labeled volunteer to trick those coming in. There are actual very friendly staff volunteers nearby closer to the parking lot so just go past the protestors. The staff ones have clinic on their vests on the ones I saw were colorful not blue. Just as a heads up to anyone coming because I myself got confused and rolled my window down for them.The facility is WONDERFUL. Not only extremely friendly professional staff that start in parking lot and escort you just in case there are protestors out there assuming your visit when planned parenthood is a health center for many health reasons.Staff inside just as wonderful and friendly. Extremely clean. Wonderful waiting area. Extremely comfortable with different types of seating which started things off with a very welcoming calm vibe. Also very clean bathrooms which there are more than one which is also amazing.The entire facility and staff is beyond amazing. I highly HIGHLY recommend coming here for any of your health needs that they can help you with. Also extremely welcoming to all/very lgbtq+ friendly!I just want to give a big thanks to the entire staff there. Best medical facility Ive ever encountered.

Al
Review №22

I had a surgical abortion. The staff here took such good care of me, they are all kind and compassionate. I had a very rough time and they got me through it. Dr.Crissman answered all my questions and concerns and the nurses, ultrasound techs as well were all on point. The place is also really clean. I came home from there, feeling good all day. Thank you guys.

Le
Review №23

The staff was so amazing! Such comfort and support I was very nervous and scared at first they kept reassuring me helped with any questions I had… the process seeems scary but it’s very much painless and fast the healing process is fast back to a normal routine the next day

As
Review №24

I cannot praise them enough. I was so well-taken care of, listened to, and tended to before, during, and after my surgical procedure. The women here genuinely listen and care, its not just vague platitudes or fake kindness. My hand was held every step of the way and I felt fully in control. It was tremendously sad and I felt nothing but understanding, patience, and love the entire time. You can fully trust them with your needs.

Ri
Review №25

Wow. I asked for the first appointment of the day which was at 8:20, got a call later that said theyre having daily morning meetings so the earliest appointment is 9:10. Okay, fine.I drove 30 minutes to get here and checked in before 9:10 and they told me they just needed to get the room ready. Its now past 10 and Im still not past the check in stage.Just now I called and asked for a time estimation, and she couldnt even give me a time estimate of when Ill move on to the education stage, but assured me I was up next when Im the first appointment of the day and have been sitting by this entrance and no other patients have come in.If the facility opens at 8 (but has daily meetings so no appointments until 9), they should still be ready to take in patients at 9. This is not a radical idea--this IS the whole concept behind making appointmentsWhen I called to get a time estimate and tried to gently say hey, its a little frustrating to drive and not be seen for 50 minutes, if you cant be ready at 9 then perhaps dont make appointments for 9 the receptionist coldly chided me and informed me someone shouldve told me I shouldve prepared for the appointment to take 3-6 hours. Three to six HOURS??? For the first appointment??? God help you if you come in the middle of the day. When I made the appointment I was told it could take UP TO three hours, not three hours minimum ffs. When I dared to speak up the receptionist essentially said you dont like it schedule a different day when you can spare 6 hours. I already am using PTO for this. At best this is inconvenient, at worst this can be a time sink causing low income women to lose time from work or even not even being able to be seen once the true time cost is revealedThis is so disrespectful and for what PP provides, a very callous treatmemt of patients. Im extremely frustrated.Tldr: Made the first appointment of the day to not wait and Im just thanking my lucky stars I dont have to use the bathroom as Ive been sitting in the parking lot for over an hour and they dont let you in the building before your appointment

Ri
Review №26

The staff here is absolutely fantastic. They were patient, kind, attentive, and caring during the entirety of my procedure. My literal only complaint is the wait time, but that’s understandable with both covid and with how they want to (and succeed in) treat every patient who comes in. There are protesters in front of the clinic that are extremely pushy, but the staff here does a well job informing you on how to avoid them entirely. My procedure (while painful because of how bad cramping was. Completely normal for me seeing as how bad cramping has been through my whole life with everything lol) was extremely quick. They do give you medicine before and after the procedure and are with you through the entire thing (with the exception of before,while you prepare, but even then there’s a nurse available around the corner if you need anything). They helped me find a birth control that works for me that I didn’t even know was an option, that has no hormones so I’m both not Allergic like I am to almost everything else, and it doesn’t effect my manic depression like I’m used to the pill doing. They help you make extremely well informed answers and make sure your comfort is their priority.

Kr
Review №27

Even though you come here for many different circumstances…this place makes you feel WELCOME!!!! From the moment you walk in to speak with receptionist to the nursing assistant. I LOVE IT HERE…hopefully I won’t be back though!! Lol!!! Amazing!! I would give them 10 stars if I could!!

Ne
Review №28

Stopped by for the first time as a walk in, and they were able to see me within thirty minutes with minimal paperwork. Very friendly and polite staff. They told me right up front that since I have no job currently I would pay on a donation basis, completely optional - they have a sliding scale. Nurse assistant was thorough and non-judgemental in her questions. Doctor was obviously very experienced and put my mind at ease. And I walked out with the meds I needed on hand, no waiting for a pharmacy. True to their word, there was no bill, even for the medication. A very efficient and effective trip - I donated and I would again.

Sa
Review №29

I had another place put my IUD in wrong and cause some severe problems. Planned Parenthood in Ann Arbor fixed it and it was completely painless. Everyone was super nice. I highly recommend this location.

Vi
Review №30

For those coming here for the first time: Do not fear! The staff and surgeon are absolutely a delight. The procedure is quick, and the pain is bearable. They give you medication *before* the procedure and a *prescription afterwards*. They also have juice and snacks for you while youre in the recovery room waiting :). In the waiting room, they have movies on. I was very nervous before coming here, but rest assured you will be very well taken care of! For anyone who needs services from planned parenthood, this is the place I will recommend!

B
Review №31

Overall, my experience was great. I came to this clinic twice. One was for a surgical abortion at 5 weeks. (Though my abortion failed due to how extremely early I was, I do fare warn anyone who is under 6 weeks to PLEASE wait until your pregnancy is further along to see well enough under an ultrasound to consider abortion because failure rate is higher and I didnt know that till after words)! Just a heads up. But anyway... my second visit was due to the failed abortion. I ended up finding out and having another surgical abortion at 13 weeks and 6 days... scary I know. I would have continued my pregnancy at that point but the risks were high and I just couldnt unfortunately. However, my experience there was great. Although it was a hell of a lot scarier the second time around because of how far I was.. I was treated with respect and the entire staff was amazing. They were all so nice and understanding and due to my sticky situation, my second visit and procedure was done at absolutely no cost. The nurses and doctor were great and they informed me with everything that I needed to know. They treated me as if I were family before and after my procedure. Very loving envirornment and even one of the nurses recognized me from my previous visit and told me how sorry she was for what happened. They were all so compassionate and I really felt like I was treated great. I would reccomend to any girl or couple looking for love and support.

Da
Review №32

Arrived for my schedualed appointment 15 min early. Was met at door by employee who told me they had a total system failure & have had to close down for the entire day.... she said sorry & locked the door. Not that she even asked If there was a emergent need...way to care for your patients PP!!AND dont bother going to Livonia location... they have NO CLUE what they are doing...I think the NP who placed my IUD, must have been her 1st time doing so...HIRRIBLE!!

Ay
Review №33

This is the best Planned Parenthood i have been to! They are efficient, fast and so friendly. The staff made my experience stress-free, answering any questions or concerns i had, i will be coming back!!

La
Review №34

This clinic was really supportive I’m glad I went to this location because they literally we’re supportive of my decision they are very kind , very great staff they were nice and so helpful I definitely recommend 🫶🏽🫶🏽

Em
Review №35

Bad look Planned Parenthood. I made an appointment weeks ago for today, just to sit for 30 minutes after my appointment, to then be told I still wouldnt be seen for another hour. I always come to this location specifically. After today, Ill be looking elsewhere since what I made the appointment for is something I consider to be a priority. Not to mention I set aside the time for this appointment, when I could have just been working. Im so disappointed.

Sa
Review №36

I have nothing but amazing things to say about the ladies that work here. they made me feel so comfortable and understood and everyone had an amazing attitude. I can’t thank them enough for their generosity and hospitality, you will never be forgotten!!

Br
Review №37

I called this planned parenthood and the other planned parenthood in Ann Arbor to see if they gave you a ultrasound because my period is irregular and I wasnt entirely sure how far along I was. They both told me no, they dont do ultrasounds. The woman at the front desk of the PP on Professional was EXTREMELY rude and treated me like I was stupid for asking a question. The other woman at the pp on stadium was very kind, but neither informed me that YES you do do ultrasounds as long as youre going in for a termination appointment. So I waited two extra weeks to get a ultrasound at a obgyn when I was aware my pregnancy was unhealthy and that I would ultimately have to terminate anyways. Got that ultrasound. I called again to schedule for termination. I MADE SURE to ask about IV medication because I did NOT want this procedure done without being sedated to the fullest effect, NOT ibuprofen or a pain pill. They failed to let me know that there is apparently a limit on how many IVs they give per day, and didnt mark in my chart that I wanted the twilight sedation. The woman educating me on the day of my appointment left to go speak to her boss about this as I told her I was no comfortable doing this procedure without the sedation, she comes back only to inform me there is a weight or bmi limit to this procedure. The person who took my appointment knew I had pcos (causes obesity) and never informed me of this. I am obese but I weigh less than 300 lbs and I see women and people in general bigger than me every day. If the bmi limit is that low for the sedation maybe you should let your patients know beforehand. So now I have to be sent to U OF M which costs extra, not to mention when I arrived despite two different locations telling me they dont do ultrasounds the first thing performed, before discussing sedation, was a ultrasound so I left paying 200 $ for ABSOLUTELY nothing except pain and the dragging out of a situation that is extremely stressful and painful to me, I support that you support women pp, but maybe you need to be reminded to support all women this includes women with issues like pcos.

Am
Review №38

Had a few miscommunications as far as scheduling and Covid safety precautions but my overall visit was welcoming, comforting and the staff was a joy to talk to. They answered all of my questions, took care of my body and also provided snacks.

Je
Review №39

3.5 hours and $50 just to get a prescription filled for birth control I was on for 6 months before I needed a prescription refill. The only reason they get more than one star is because the receptionist was so nice. Will never return here again. That was just the prescription price too. The birth control was $124.

Me
Review №40

I am 18 weeks pregnant and unfortunately my baby was diagnosed with several abnormalities. These include a multicystic dysplastic kidney on the right kidney, no left kidney and no bladder. Due to these complications my baby has no amniotic fluid which doesnt allow development of the babys lungs. No amniotic fluid also means I have no barrier from bacteria entering the uterus, so I can contract an infection at anytime. An infection could make me infertile so I wouldnt be able to have another baby in the future. Obviously I want my baby as I have taken my prenatal vitamins daily, quit caffeine, no medications, and been eating healthy including no nitrates, no canned items and sufficient water throughout the day. Even though Ive done all I can as a mother, the baby has a 0% chance of living past the point the ambilacal cord is cut even if Im able to carry the baby to term. Due to no lung development my baby wouldnt even be able to draw a breath before dying if it manages to survive to term. Currently my baby is being crushed by the pressure of my own organs and is still trying to grow in an environment that wont grow with it leading to severe disfigurement and limb mobility. This planned Parenthood offered to help but wont allow me to get my baby cremated for whatever reason. All I am asking for is to have my babys remains so that I can do everything I can to honor my baby and show him the respect and love he deserves. Two days after making my appointment and the night before driving hours to get to my appointment to get there at 9am, Planned Parenthood chose to tell us our wishes wont be able to be carried out. They wanted to give me and my husband time to process this and come to terms of not having our baby cremated. The person who told us this sat on this information for more than a day before thinking of disclosing this important information to us. She delivered the message as though it was only a hiccup and that we will still move forward with the procedure. Obviously they dont care about these precious babies that come through those doors for them to not even give loving parents their last wish for their terminal child. Please remember, not everyone that is getting an abortion necessarily wants it, sometimes its just the cards theyre dealt. My husband and I tried for over 13 months before our son was conceived. I have now lost another 3 days that I couldve been getting help through someplace that actually wanted to help me. Dont go through this place if you value what happens to your baby afterwards. Goodness knows why they wouldnt at least let a funeral home transport him to let our wishes be carried out. Thank you for reading this long review, not everyone cares but I do.

Am
Review №41

I had a family friend come here and enjoyed the experience the entire time. The facility was nice , the staff was nice, everything

Ab
Review №42

If I could give 10 stars I would such nice women it’s a all women based place they have people outside that basically earn u and will make sure protesters don’t bother u this place is so nice pricing was no problem they didn’t switch it up nice nice workers I got a 16 week abortion and omg let me tell u I was scared but I thank god for having these beautiful women in here I don’t even get this good of respect at my obgyn I live in Farmington hills and came here all the way and I’m so grateful that they were so nice and respectful of these people could be at every place to make girls feel comfortable I feel like it would be heaven sent. I know not a lot of females get happy and all jittery but they just made me feel so at home and loved after doing something I thought was so draining and sad they checked on me wait time was not long and I couldn’t feel more respected as a women in Michigan with all the roe vs wade problems going on this is a top notch place and deserves awards for there outstanding staff and amazing doctor who did the surgery bless u all and thank u all so much for making me feel comfortable and loved in a hard time in my life making this decision.

Le
Review №43

Took a long time. Said I would be getting a years worth of birth control w my prescription. I got a months worth. Communication between the person I talked to and the doctor seemed nonexistent. I made myself vulnerable there and was told one thing and prescribed another. I no longer trust the doctor here.They have a field for your preferred name but do not use it even if you fill it in.

Ka
Review №44

I went in and got the depo shot for birth control, I wasn’t informed on all the MAJOR side effects, such as: having a “period” for over 2 months, hair loss, extreme weight gain & loss and throwing up 2 times a day since I got it. i’m very disappointed as a doctor should inform you of things like this. not to just “deal with it.”

Em
Review №45

The staff is absolutely amazing, they helped me threw everything and made sure I was more than comfortable the whole time. 10/10 💕

Cl
Review №46

Amazing people there, very reassuring, very affirmative, very helpful overall made the experience so good there’s not much more to say just an amazing place!

Di
Review №47

Waited in the car 3 hours after my scheduled appointment, didn’t even receive the procedure I was supposed too but I was not informed of that until I arrived, THEN didn’t even bother to send in the prescription medication they said they would for me.

Da
Review №48

I could not have had a more positive experience coming here. Everyone I had an interaction with was so nice. The building is clean and comfortable. I Would recommend 100%.

Ta
Review №49

Friendly and make experience comfortable. They had volunteers to walk people to the door so the inconsiderate protestor couldnt harass them as they walk in.

Sa
Review №50

The staff and the physician were amazing and kind and put me totally at ease. I highly recommend Planned Parenthood in general, and this center specifically.

Ni
Review №51

Staff is very supportive and patient answers every question. Didn’t have to wait long for my appointment. Was in and out in exactly 3 hours

St
Review №52

Every person working here is so friendly, I felt like they were my life long best friends! I cant afford health insurance so this place is a saving grace 💖

Ma
Review №53

Cannot express how awful this place is. I would rate it negative trillion if possible. Babies deserve every chance at living!

Je
Review №54

Amazing staff! Very kind people!! Yall rock at your jobs and you are so very very appreciated!! Every single one of you!! Thank you!!

As
Review №55

If you need a safe space to go for anything please go here. The experience they give you no matter what you are there for is amazing.

Ja
Review №56

The staff up front is not friendly and the atmosphere is very pressure filled. Its like they want women to get an abortion just so they can fatten their pockets.

Ar
Review №57

Very rude and misinformed front desk. He argued with me about birth control and insisted a hormonal option was non-hormonal and safe.

Me
Review №58

The women here are so sweet and helpful. I cant thank planned parenthood enough for all they did for me.

An
Review №59

Nothing but super super sweet ladies.Were absolutely delightful treated me absolutely amazing 😊 Would highly recommend this place ❤️

Na
Review №60

Post procedure care is zero. We went for a follow-up and the response was nill. I dont know how they are rated so high.

Se
Review №61

Everyone was very nice and caring. definitely recommend going here ☺️

Ev
Review №62

They never answer the phone. Sat on the phone for 20mins listening to recording..

Et
Review №63

The escort there is kinda creepy and bossy, its not a very pleasant place.

Ga
Review №64

Very rude and not understanding

Ki
Review №65

Awful after care Services!!!!!!

aj
Review №66

I went in yesterday for a surgical abortion… they were very very nice and kind to me I got to see my baby and it broke me down but they helped me through the procedure and let me cry. Hopefully in another life I could’ve had her but it was the right decision and they helped me out so much. Every decision I made they reassured me I was in charge and that they were listening. Mothers let me cry on their shoulders we’re just so nice.

Information
2 Photos
66 Comments
3.9 Rating
  • Address:3100 Professional Dr, Ann Arbor, MI 48104, United States
  • Site:https://www.plannedparenthood.org/health-center/michigan/ann-arbor/48104/power-family-health-center-3296-90630
  • Phone:+1 734-973-0710
Categories
  • Family planning center
  • Reproductive health clinic
Working hours
  • Monday:8 AM–4 PM
  • Tuesday:9 AM–5 PM
  • Wednesday:8 AM–4 PM
  • Thursday:8 AM–4 PM
  • Friday:8 AM–4 PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Accepts new patients:Yes
  • Appointments recommended:Yes
Parking
  • On-site parking:Yes
Similar organizations