The nurses were very helpful when I was explaining I had new Insurance. They said they would take care of it. My wait was not too long after I was waiting for the doctor, he was amazing. I felt relieved after meeting him and confident he will take care of me during my procedure.
Was referred to Doctor Lal by my GP.It was uncomplicated to make an appointment. His clerical staff were clear and precise on what I needed, that forms could be sent via email or I could arrive 15 mins early to complete them- my choice. This was easy and without issue.His assistances were very pleasant as they went over detail and reviewed my information before I met Doctor Lal.Doctor Lal was very personable and put me at ease.He had clearly reviewed the information about why my GP make the recommendation, suggested an active treatment plan, why it was a good fit, and welcomed any questioned.I felt like this was someone who, had indeed, taken the time, to review rather than just scan the Clift Note version as he walked in- which increased my trust as I felt valuedHe appreciated that I was nervous and I found him to be reassuring and calming. He seemed very genuine and kind.Two same-day, outpatient procedures were set after and I am confidant in both his skill and his attention to detail, I am in the best hands.When I left, the lady who scheduled was able to do so with both detailed paperwork, instructions, sent medications to my pharmacy for pick well before the date, and allowed me to pick a date which was not long but not quick- so that I could mentally prepare as it was a bit overwhelming.Side note: The office was very tastefully decorated, clean, didnt have any glaring television sounds, or harsh lighting. There seemed to be a small fridge that had water which was a thoughtful consideration though I didnt partake.I didnt use the restroom within this section, I did use the downstairs water closet which was tidy and well stocked.The office building in which this doctors office is located is nice and my GP used to also belong within a practice housed here.I have had my procedures and will be receiving a completed update next week. Tentatively, things look good and I am relieved.I would highly recommend this physician.Cant think of anything negative other than I found myself to be afraid of the possibilities.He helped me take a deep breath and step forward, with confidence, which made it easier for me to do what I needed to for my health.This, to me, shows he is a healer in more than one way- which is a gift. ☺️
Dr. Lal was very professional in the delivery of my husbands care, gave us very clear instructions on what must be done in order to improve his symptoms and was very thorough in the time he took with explaining it all to us. His knowledge, skills, and compassion are unmatched. Highly recommend.
The office is a pleasant atmosphere and nice staff. Dr. Lal warm, friendly smile and greeting , attentive listening to my concerns, and recommendations left me confident in his medical expertise and in my medical care. It was an exceptional visit.
Dr. Sunil was extremely helpful and pleasant. The anesthesiologist and entire nursing team made my visit/procedure pleasant. Very attentive and friendly. Dr. Sunil explained the procefure and results plainly. Ask if I had any concerns. I would definitely recommend him and his team(office staff included)
Dr. Lal is an amazing physician with an impeccable bed side manner. Hes both professional and caring. Overall great guy.
Dr. Lal the PA McDonald are amazing. Not only am I listened to when I went to my appointment, they helped me come up with a plan for my medical issues. We also came up with a backup plan if this treatment happens not to work. They really take the time to listen and not rush you in and out. I will definitely recommend their office to anyone with GI issues.
The staff was friendly and took care of all the details to set up my colonoscopy. Dr Sunil Lal seemed knowledgeable and experienced in his work. He was also cheerful and funny. This made me feel at ease about my upcoming procedure. I would definitely recommend!
The staff is very friendly and professional. Dr. Lal is kind and patient. He takes his time with you and make you feel like you are his only patient. I have been a patient f his for approximately 10 years. I highly recommend him as physician.
I had an amazing visit because the staff was nice and I loved Dr. Lal he had me overcome my fear of having my procedure. He was nice and everyone were professional.
I saw Dr. LALs P.A., Nikki McDonald, for the first time, and could not have asked for better, more attentive care. She listened to my experience regarding recent hospitalizations, and thoroughly answered my questions about upcoming tests. The entire staff was very courteous and respectful of my time.
The staff was awesome from the front desk, to the medical assistant and then Dr. Lal. He was very warm and relaxed, which really helped me. Dr. Lal listened and offered a possible solution to an ongoing health problem. I HIGHLY recommend Dr. Lal!
Dr. Lal is very personable and has great bedside manners. Communication is the key and he listen to me without interruptions and addressed my concerns.
My waiting time on 2 visits was less than 20 minutes. The office staff was very friendly. I wasnt rushed through my apts. Very informative and took time to answer my questions. I enjoyed the coffee while I waited. I definitely give 5+ stars!
Dr. Lal is one of the nicest doctors I have had the pleasure of knowing. He is very knowledgeable and caring. Hes simply the best
Dr. Lal is not only a professional, he also has a way of making patients feel very comfortable.It’s nice to visit someone who obviously cares.
Excellent, professional, caring and listening. Giving you the best advice for your health. Enjoyable and friendly staff. Very efficient on waiting time. Great choice
Dr. Lal is such a caring physician. He gets to the point and listens to your concerns and develops a plan with you. We have history, as he caught my colonic mass just in time before it turned into cancerous. He is thorough and makes it happens. Definitely would recommend him to others
Everyone at this practice is friendly and welcoming. Nurse Practitioner Nikki McDonald was very kind, caring and thorough and made me feel at ease about my upcoming colonoscopy. I highly recommend Dr. Lal’s Gastroenterology Practice.
Love Dr Lal and his staff. They all truly care about their patients and make you feel like family.
-VA referred -Pleasant atmosphere along with courteous and efficient staff help me feel welcomed at this office.Dr. Sunil Lal has top-tier bedside manner and attention to detail .
Dr. Lal is one of the most personable doctors Ive ever had. Every member of his staff are very nice and know what they are doing.
Very nice staff! Dr. Lal seems good, only been one time. Didnt wait long! :)
The New Location is nice and spacious. Everyone seems more relaxed. It is always a pleasure to see Dr Lal and discuss medical situations.
Great clean,caring professional office staff. I absolutely love Dr. Lal he never rush you he takes his time to let you voice all of your concerns.
I had consultation with Dr Lal. The wait time was reasonable and everyone I had contact with was very welcoming and professional. Dr. Lal made me feel comfortable and answered my questions thoroughly.
Staff was competent and very nice. The PA was knowledgeable, patient and a great listener. Dr Lal bedside manner amazing
Dr. Lal is a great doctor and an even better person. Great bedside manner. Hes been my gastroenterologist for 5 years. I highly recommend him for anyone looking for an excellent doctor in this field.
I am a Patient that needs a Great Doctor. I found a Great Doctor in Dr. Sunil Lal. Dr. Lal has been taking care of me for many years. While in his care, I found that I needed a Liver Transplant. Dr. LAL referred me to Emory Hospital in Atlanta. Dr. Lal was instrumental in saving my Life. Dr. Lal is an Awesome Gastroenterologist and he cares for his Patients! I wouldn’t want to have to see any other Gastroenterologist! Thank you, Dr. Sunil Lal, Amy Douglas and Staff!
Dr. Lal has been my GI physician for many years. His service is above any other specialist. He is is thorough, empathetic and attentive. He puts the well being of his patient first. The staff that he employs dont treat you like a number. They actually get to know you. They feel like extended family.
From day one, Dr. Lal and his staff have exceeded my expectations. Dr. Lal cares about his patients. He listens, and hes thorough and takes the time to answer any questions or concerns that you might have. The staff is pleasant and the office is clean and inviting. I would definitely recommend him to my friends and family.
Dr LAL was very professional and I was comfortable with his explanations of the procedure/He allowed me the courtesy of asking questions of any concerns and his personality was second to none.
Dr sunil lal is an amazing doctorHe is very knowledgeable and put us at ease right away after he saw our sonWe came back feeling confident with his experise and reassuranceThanks dr lal
Dr Lal is a top notch doctor who cares about his patients and is straight forward I strongly trust with my health decisions
DrLal and assistants are very competent people. I wish the system of insurance to prescription worked easier. I am thankful they are there. A patient Johanna Anderson
Excellent care. Staff friendly. They put you at ease and explain everything. Dr Lal has an excellent bedside manner. His follow up appointment is very good and he explains the results in an easy to understand way.
This was my first visit to Dr. Lal. He is not only a good physician but very caring and thorough. I feel I am in good hands.
Staff is nice.My experience was a self referral. I made an appointment online for 12/21/23. I called the office to confirm. I was told initial visits are different and take more time. Seems completely logical. I was then rescheduled to 1/3/24. My 1/3/24 appointment was with a NP. The original appointment was rescheduled for Dr.Lal. The NP never placed hands on my abdominal area. I told her all previous records were with another Dr. Her assessment was to schedule a couple procedures. The earliest the procedures could only be scheduled was 3/19/24. Three months after me scheduling an online appointment. No bloodwork or tests were ordered. The visit could have been done by a scheduler. The following week I messaged on 3/28/23 about seeing results on their portal. I got a call and asked if I could come in the next day. I did and met with Dr. Lal. He said he was going to order some bloodwork and refer me to Augusta Oncology. Blood was drawn on 3/28/24 at Doctors Hospital (10am) I got a next day appointment with AO. The only documents sent was the summary notes from the procedures on 3/19. The Augusta Oncology Dr. didnt walk in with a laptop. No bloodwork to reference. Complete waste of time and money. My labs drawn on 3/29 werent released until 4/1. I messaged Dr. Lals office again about concerning bloodwork and visit summaries not matching or having contradicting information. 4/3 a clinical supervisor called and said Dr. Lal wanted an additional test. I asked her if he had seen my bloodwork and how was able to send me to Augusta Oncology the previous week without ever seeing my bloodwork. She said Dr. Lal would have to answer that. She said that she or Dr. Lal would call me back that day. 4/4 Dr. Lal calls me. In talking, I asked how he was able to diagnose me the previous week without bloodwork. He said that I had a deficiency . Again, How did he know? His response was at some point it was identified by a Dr. and I was referred to him. At that point, I let him know I was self referred and that he had never seen any of my bloodwork. He did say he would handle my case exclusively. The reason the staff rescheduled my original online appointment was to see him not the NP. Especially for initial visit. This is what I learned:-The initial appointment 1/3 was a complete joke. No bloodwork done nor information on how to get prior medical records was attempted. visit summary doesnt match.-after messaging about a follow up I saw the Dr. on 3/28. He referred me to Augusta Oncology. He still hadnt seen any bloodwork. In fact, he ordered the bloodwork on 3/28 visit. Bloodwork wasnt completed until 4/1. Piedmont and AU / Wellstar usually have results that day or next morning.- I went to Augusta Oncology and the Dr. didnt even walk into the appointment with a laptop. Just a summary was sent to her. Joke. Would love to see the visit summary for that one.- DO NOT EXPECT Drs to talk to each other and definitely dont assume they take the time to look at other Healthcare organizations charts / systems. Why can the government tell you if sudafed was purchased at multiple stores, but Drs. cant see your chart from a common database? Is there no way for a Dr to do this?- turns out my iron was 29 and iron saturation was 8%. First visit 1/3 with NP not contacted until 4/3 about any further tests due to bloodwork results drawn on 3/28.-4/5 I have no answers. 2 office visits and procedures done before labs were ordered. Not even a records request for previous bloodwork.Nice people.
Dr. Lal is this great/happy/uplifting ball of happiness in an awkward and sometimes anxious world of his field of medicine. Oh and he LISTENS! Lol... Great Dr. Great person...
Dr. Lal took time to explain my procedure and answered all my questions. His staff is very professional. I would highly recommend Dr. Lal.
Appointment time 2:30. Waited over an hour to be called back. Don’t know what sequence they were calling people but people who came much later then me were called first. What I had to make an appointment do could have been done by either phone of completing a questionnaire
I have enjoyed having Dr. Lal as my doctor these past few years. He is always so nice and easy to talk to. Always answers any questions I may have and is an excellent doctor.
I always have a great experience from Arrival, Check in, visit and eating. The atmosphere is great and they make sure you feel welcomed.
The staff was very nice and helpful, also friendly. Dr.Lal was very nice and friendly also.
I recently underwent a colonoscopy performed by Dr. Sunil Lal and his team, and I cannot express enough gratitude for the exceptional care and professionalism I received. From the moment I walked in, the staff was warm, welcoming, and attentive, easing any nerves I had about the procedure.Dr. Lal himself was outstanding. His expertise and attention to detail were evident throughout the entire process. He took the time to explain the procedure, answer all my questions, and ensure I was comfortable every step of the way. His calm demeanor and reassuring presence made a potentially stressful experience much more manageable.The procedure itself was conducted with the utmost care and precision. The entire team worked seamlessly together, demonstrating a high level of skill and coordination. I felt completely safe and well-cared for throughout the entire process.I would highly recommend Dr. Sunil Lal and his team to anyone in need of gastrointestinal care. Their professionalism, compassion, and expertise set them apart, and I am grateful to have been under their care.Thank you, Dr. Lal, and the entire team, for your exceptional care and dedication to your patients well-being.Jonathon Merritt
Always a great visit on a serious issue, health. This visit was efficient and thorough. Thank you.
Great. The staff is wonderful, kind, and helpful. My doctor is awesome. He doesnt leave one stone unturned. May Hod continue to bless him to take care of me.
They were quick and very friendly. I would recommend them to my family and friends.
Dr Lal is an awesome doctor. He is very thorough and truly cares about his patients. He and his staff treat you like family. Great practice!
Dr. Lal himself is the best doctor anyone could ask for. he has been with me through a very hard journey and I appreciate him and his work at every step of the way. he is a fantastic advocate for patients and I would recommend him to anyone who needs a GI doctor. However, it is at some times nearly impossible to get a hold of anyone at the office. I called at 3:00 p.m. and the answering service told me that they were at lunch until 1:00 p.m. which doesnt make any sense. Another time I called and it was as if the number was out of service. I hope they are able to fix their phones soon so that they can be reached reliably.
Dr. Lal is the best! He takes the time to really listen and no matter what the problem, he will find an answer. I would recommend him highly. They dont get any better!
Friendly and professional. I felt very comfortable and it was my first visit.
Dr Sunil Lal and his staff are great. If you’re looking for a highly reputable gastroenterologist, look no further!
Dr. Sunil Lal has been my doctor for well over 15 years. I was first recommended to him by my daughter, a medical professional herself and I couldnt ask for a better gastroenterology specialist. He is kind, knowledgeable, thorough in his evaluations, a great surgeon, fabulous bedside manner and he listens to your problems before he provides an opinion and course of treatment. I would highly recommend Dr. Lal to everyone needing GI care.
Very thorough and supportive doctor and staff. Highly recommend!!
NP Lynda Mcdonald was amazing. Dr. Lal is pretty ok too. Hard to find good medical teams that care but they really do. Thank you.
Staff were very friendly and helpful. Dr.lal is easy to talk with. Friendly. ⁰
After my initial appointment I was scheduled for a procedure. There was an issue with the correct codes being entered for billing and after a not so positive experience the office manager Kim stepped in and resolved the issue promptly. Dr. Lal is extremely kind and considerate and genuinely cares about the well being of his patients. I cannot speak highly enough about him!
Pleasure to see him n deal with him he’s very knowledgeable
Very fiendly staff. Dr Lal is patient and willing to answer any questions or concerns. Very experienced.
Very professional and the appointment was fast. Everyone was helpful as well
Been a patient for about 6 years and when I first met him, he was very calm, nice and willing to really listen. Since his own health decline, hes been a little different and short. Did my second endoscopy/colonoscopy in 8-10 mins...um, yeah, no way. I looked at the clock right before they put me under and as I woke, I looked again and said no, asked the nurse how long did it take...she said about 10 mins. I was disappointed because theres no way he couldve found anything that quickly. Those procedures should last about 20-30 mins at the least. Im bidding my farewell and hope he gets better soon.
Professional staff quick visits no problems. Normal colonoscopy, fun.
Dr Lal seems to be a very caring doctor. He actuallylistened to my problems.
Dr Lal was most competent, caring, and professional (as usual) with my wife, Martha.
This Doctor is one of the best in the CSRA! Hes compassionate and caring and understands that his patients are his biggest priority.
Left multiple messages to schedule and never received a call back, do you even care about peoples health?
Dr Lal is very passionate about his patients and their care. He is the best gastroenterologist around. I recommend him to everyone. Staff is friendly and efficient.
Great visit. Dr. was very professional and thorough.
Dr. Lal is great! I feel like he was the first doctor to actually listen to me without jumping to conclusions.The only con:This is not an office you can call and schedule a follow up for the next day or same day if youre in excruciating pain. They are incredibly busy and youll likely need to go to the ER instead.
Great atmosphere… and sincere genuine curtesy from entire staff.
Dr. All is very understanding. Staff is very good at what they do
Love Dr. Lal. He is so patient and thorough.
I have been going to Dr. Sunil Lal since 2015. Everytime I visit him, his staff and him makes me feel welcomed. They actually show me how much they care and go above and beyond at times to make sure my health is taking care of. Even though doctor Lal been through some medical issues his self he is stronger than ever and that alone shows perseverance and commitment to his patients. Thank you Dr. LAL AND YOUR TEAM.
The staff were very professional. Appointments were accurate.
MR SUNIL LAL IS VERY SWEET AND ATTENTIVE TO HIS DUTIES. HE CARES ABOUT HIS PATIENTS.
One of the best docs in town. He listens closely to his patients and works with you to get to the root of any issues.
I was very pleased with my experience at Dr. Lal’s office!I found the staff to be very polite, knowledgeable and kind, especially Dr. Lal.I have two procedures scheduled next month and I have complete trust and confidence that all will go well!I was referred to Dr. Lal by several people and am glad that I waited to see him!
He really listened to what had to say and he made every effort to show that he cared.
It is wonderful to see a doctor who actually listens to you, doesnt give up on you, and is willing to try to find a way to help you.
Always wonderful seeing Dr Lal!! Great doctor!!
Dr. Lal is very nice and knowledgeable. Makes me feel very comfortable and cared for!
Doctor is very down to earth. He took time to explain to me why he wanted to do the procedure that he did. He was very knowledgeable. Made me feel very comfortable. His stuff was wonderful!
Great Dr Lal really gives 150% attention and care for all patients I’ve talked to others that are patients and it’s nothing but positive feedback during discussions. Thanks Dr Lal and team. Great work
I cannot give a review on the doctor himself because i was met with very rude office service over the phone. i called to make an appointment for my fiancé and left a message on the new patient referral line. i waited on a call back and never got one so i called the office again and it went straight to voicemail after 2 rings but last time it took about 4/5 rings before i got to leave a message. it says not to leave 2 or more messages so i didn’t leave a second message. i called the office again and spoke to someone asking why i have not received a call back yet or why when i still call won’t the lady answer the phone and the person i was speaking with gave me a response of “ she’ll get to you when she gets to you “… for the field she’s working in that is not the behavior or attitude to have !! i thought i was calling a doctors office not mcdonald’s … i immediately hung up in the lady face and called the hospital back to request an immediate new referral because personally if that’s the type of employees you will hire, how do i know the doctor or other nurses in the office don’t also have the same attitude and behavior. sad to say but i never even stepped foot in this office and i already have a pretty good idea of the type of workers and treatment given from this office
Fast and simple thanks for my service and very professional 😀
Dr. Lal had great bedside manner and very caring. His team was awesome!
Very professional and personable, the whole experience was all good!
Very professional, listened to my concerns, turnaround time to responses were great. Provided detailed explanations about my results.
We said hi. He asked my age and what my problem was. I told him. He shook my hand and left.
The service was good. Really tural and answered all of your questions.
I felt so welcomed by Dr. Lal and his staff. Talking with him was like Id known him for years. He truly truly could relate to my issues. I felt like Id found home!Only bad part was - he signed me up for the dreaded colonoscopy! All that prep work...aaarrrggghh. Much needed though.
My first visit was very pleasant the staff was great
I very visited with the PA Linda McDonald and it was a nice experience.
Courteous staff & Dr. Lal was great too!
First Time Visit....Everything went well...Great Staff
All staff- Check in, nurse, procedure scheduler..... everyone is so nice and professional. Dr Lal really listens to your problems and makes you feel comfortable. Highly recommend!
My experience with Dr. Lal was phenomenal. He is very professional and make you feel comfortable about your procedure. Dr. Lal was also very informative on what a colonoscopy was and what exactly the procedure consist of step by step. I loved the convenience of the teleheath option for my follow up plan. Would definitely recommend Dr. Lal to anyone that needs a colonoscopy!!
I have been going to Dr Lal for over 25 years.He is the greatest gastroenterologist, we have in this town. I would not let anybody else work on me but Dr Lal. His staff is super wonderful, and caring.
Yesterday I received a call from their office after they canceled my doctor appointment later this month to get me back on the schedule. We scheduled for today at 9. I drove 2 HOURS just to walk in and tell me they won’t see me unless I’m self pay because they no longer take my insurance. They never mentioned anything about my insurance the last two times I’ve spoken to them. Not once did they offer to reimburse me or apologize for yet again another mistake on their part. Wouldn’t waste my time if you’re out of state.
He is the best gastro doctor i have ever seen he listens to you and he cares i would recommend him to anyone who needs a gastro doctor
Love the staff very helpful and was so grateful I was referred to him took a minute to figure out what was going on but he was with me every step of the way. One of the most compassionate Dr. I no and have worked with Drs for all most 30 yrs. My family will never see anyone but him.
Dr. Lal has the greatest personality, always puts a smile on my face when he interacts with me and other patients. They are prompt with getting you in and out.
I thought from walking in the door until I left was a very good organized experience From receptionist to person taking me to my car
Best GI Dr!! He was very compassionate and addressed my concerns in a timely manner. Highly recommended! Office staff were professional and provided great customer service!!
Love Dr. Lal have veen seeing him for over a decade. Would highly recommend him to any one!!! HES THE ABSOLUTE BEST
Best doctor ever!! He was the only doctor I saw that was able to fix my problem. I wasted 18 months on 4 other doctor that couldnt figure out my problem. 18 months of pain and almost total home confinement before finding Dr. Lal. I wouldnt trade him for any other doctor. ❤️
Very professional and caring staff. Thanks.
Almost impossible to get anyone on the phone to make an appointment. Appointments are far out and if you need something sooner you are just told to go to the hospital. Do not recommend.
Dr Lal and his team is very attentive and thorough. Ive been coming to Dr lal for a few years and hes never wavered on treatment. The nurses are very kind.
I am a new apt at Dr. Lal’s office. I went to my appointment and the front office staff was very friendly. Dr.Lal listened to my concerns and also gave me great advice. He was also very caring and knowledgeable. He scheduled a procedure so that we can get to the root cause of whatever seems to be going on with me in my first visit! I also was given free samples to try out to make sure that the medicine would work for me first... I would definitely recommend him!
Always a wonderful experience. love him and his staff.
Very good Dr’s and listen to their patients very well
Great . Nice People
Does Everything in his power to help me been going to Drs for years nobody could help Finally he got down to it ! His Staffs amazing as well ! Definitely recommend .
I was referred to him by my family doctor, and now I wouldnt go anywhere else. The experience with his staff was comforting, the longest waiting room time was my very first appt (paperwork), he was comforting and allowed you to voice your concerns, pains, and lifestyle, such as nursing or diet, and it felt like he was not generalizing me but I was an individual patient. He did 3 procedures in my throat, due to it was closing up, and he was informative, patient, and kind through all three. I will see him long term for my heartburn issues. I would recommend anyone going to him. He is very patient and helpful regarding bill balance as well. I can not be more grateful and thankful to Dr. Sunil Lal and his staff for taking care of me, and ultimately caring for my family as well !!!
Dr. Lal is very compassionate.
Wonderful Service. Thank you to Doctor and Staff
Dr. Lal is one of the kindest, most compassionate physicians I have ever been to and his staff was exceptional as well. After my procedure and during my recovery, I received calls from both Dr. Lal and his staff to check on me to see how I was doing. I can not thank him and his staff enough for the wonderful care they provided. I would not go anywhere else. I highly recommend Dr. Lal.
Very friendly staff. Dr Lal is very informative and He makes sure to make the patient feel comfortable.
Dr. Lal was the only person in Augusta who was willing to help me find a Surgeon in Augusta willing and Able to do my Surgery. Dr. Lal and Dr Christopher Hogan are the best. I thank God everyday for both of them... they gave me my life back!! And after reading his reviews I must say if you have a problem with his office staff address it with him and he Will check into it and handle the situation he did when I had a problem years ago and I am sure he will for you also!
Dr. Lal cares about his patients.
He is a great doctor that really cares for his patients.He has saved my life and helped me so much.
I was refereed by VA and all I can say is amazing. A true professional from beginning to end :) The staff was great and the procedure went smooth. No issues at all. Took his time and explained the entire process, again if your looking for an expert look no further.
I was referred to Dr Lal after an ER visit in which I had been vomiting non stop for 3 days. The ER doctor said he thought it was my gallbladder and set up an appointment for me with Dr Lal. I met with him for at the most 10mins in which he decided to go ahead and schedule an endoscopy and colonoscopy to see what was going on. The day of my double procedure I saw him for about 2mins before and after that I never saw him again. He told me mother who had driven me that he couldn’t find anything wrong and then left. Nothing about a follow up and he didn’t talk to me after even though I’m an adult. I called his office a week later and let the receptionist know I was still getting sick and to ask what the next step would be. I was informed someone would get back with me to set up a follow up appointment. That never happened. After another ER visit which again another ER doctor insisted it was my gallbladder, I was referred to Dr Lal again. Well nope not going down that useless rabbit hole again. I met with my GP who set up an ultrasound and then referred me to Dr Hogan. He got me a HIDA scan scheduled and within a week we were scheduling my gallbladder removal, bc my gallbladder was in such bad shape even with no gallstones. Yet Dr Lal found nothing wrong and cost me money and time. Very disappointed
Dr. Lal is a doctor that listens and has always been a good Doctor 👍
I read the reviews before my Moms appointment and I must say theyre correct. Dr.Lal was great but some of his staff wasnt . My Mom was seen on Tuesday, the nurse said someone would call on Wednesday to schedule her procedure. Today is Friday and I finally get a call back requesting the name of the doctor who prescibed one of her medications. Mind you this is after Ive called the office six times.
Thanks for a whole lot of nothing! This office never even contacted me back with results of my colonoscopy! A year later my docs are having to work backwards to redo what this guy did so poorly. Most importantly after suffering for 2 years with colon problems i wasted a lot of time dealing with this office. This doctor is very indifferent towards patients and unconcerned with helping. I hope the money you make is worth the pain you have left me with. Also, is it a coincidence that only women are giving this guy good reviews?
It was a very nice visit Everybody is very nice and Lal couldnt have been any nicer I tell you I couldnt be any happier to be back with him SO THANK YOU DR.LAL VERY MUCH
Great staff, great physician and nurse practitioner!
Dr lal and I have met when I was hospitalized, with emergency ride.I was scared, and Dr lal was kind.After the hospital he took very good care of me.Thank you Dr lal.
Very informative and spot on with his service
Dr. Lal is the best. I highly recommend.
I love Dr. Lal, he has helped me so much, and I have ALOT of stomach problems. And his staff is just so nice and helpful. Just need to know the right time to call. I am so happy I was referred to his practice
Doctor is wonderful. Office staff will not listen to common sense.
Great Doctor with miles of experience 👏
Dr. Lal, is an awesome Doctor, and his staff is very professional!
I was given his name by an emergency room doctor & I do not regret calling his office. While as of today - though Ive an apt with him we havent figured out the cause of my abdominal cramping since the end ofSept hes done every test I personally would know to do atop of several others :) Hes warm and is kind and takes the time to explain things if youve got questions about a proceedure
Thank you, Dr. Lal, Kim and team for the excellent care you provided. Very caring, prompt and felt like family. I highly recommend this practice.
Don’t be surprised when you wait for over an hour in the waiting room JUST to schedule an appointment. Then, be told it’s another 2 months before an available time. Incredibly poor office management.This was after calling last week and leaving a message to be called back to schedule an appointment.
As always the professionalism and caring staff did a wonderful job for my 3rd colonoscopy. Kudos to Dr. Lal and his team!!
Exc Dr! Sev yrs ago after many tests were neg he had two others done and that showed I needed my gallbladder out! The best GI Dr I’ve been to over the yrs!
Dr Lal should take a good look at his front office staff! I find him to be a good physician and he had been working with me to figure out complications after procedure. I walked in one morning, FIRST THING, to see him and was told VERY RUDELY (SHE HAS CURLY SHORT HAIR AND WEARS LIP LINER) that I could be worked in AFTER LUNCH. This was after she asked the office manager, NOT THE DOCTOR. Did not even ask me what problem I was having...RECTAL BLEEDING. When I said then I will have to go to ER, SHE had enough nerve to shrugg her shoulders and say well, i guess you will have to go to the ER then. Not to mention that a CT scan was to be set up weeks before that and I was told that she never could get in touch with me. I NEVER GOT A PHONE CALL FROM THE HOSPITAL TO SET THAT UP. I WAS trying to avoid the ER Due to the COST. Getting to the point. HIS FRONT OFFICE STAFF IS HORRIBLE!!!!!!! Im in this field and you Never turn a patient away OR PUT THEM ON HOLD. THIS IS THE TRUTH.
Dr. Lal is great but as far as the answering of phones is terrible if you are in pain or sick you better go to ER! I waited on HOLD for 2 hours 48 minutes and 48 seconds this was on my cell. The recording will drive you Crazy! Can’t imagine anyone waiting for an answer on a call...
Everyone is so nice and your visit doesn’t take no time
Staff was courteous and short wait time.
Today was my first visit at this location. I must say Dr. Lal and his office staff are the bomb. Nothing like walking up in a office and seeing friendly faces. Dr. Lal really does care about his patients. I would recommend Dr. Lal to anyone that is experiencing gi issues.
Very professional,kind and caring. Love everything about Dr Lal and his Staff
Dr. Lal took time out of his busy schedule to call and check up on me dealing with some problems I had with his front desk staffs. I can say Dr. Lal take his job very very serious no matter what the situation is. He is one of the best doctors I know, and I think him for that. Thanks Dr. Lal.
Very friendly and professional staff
DR LAL GREETED ME WITH A CONCERN ABOUT WHAT WAS GOING ON WITH ME..HEADED ME IN THE RIGHT DIRECTIONS WITH MY HEALTH,THE OUTCOME IS, FEELING MUCH BETTER,THANK YOU AND YOUR STAFF
Dr. Lal is a great gastroenterologist. He is very knowledgeable and is kind and compassionate! I would highly recommend him.
After liver failure doctors gave me one year to live Went to Dr. Lal he told me with proper treatment and life style changes I could live a long productive life. I am writing this review 5 years later. THANK YOU DR. LAL
Great place with caring service
Dr. Lao is an amazing Doctor Who listens to what is going on and does everything he can to help
Great doctor and staff
Staff and dr treated me well and in a timely manner Dr Lal had alot of energy
Very caring and kind
I was pleased with the short wait time, the facility was clean and staff very friendly.
It sums up to great doctor and staff.He is the best.
Dr. Lal and his staff are very friendly and respectful. He is the best gastroenterology doctor ever and really cares about his patients.
I love Dr Lal!! He is an awesome gastro doctor and highly recommend him!!
Very professional and polite
So far so good
Very friendly and professional.
Personal and professional. I have been a patient for years, as has my son, and he always answers our questions in a way we can easily understand.
Great Dr and Overall person! Awesome bedside manner.
Very good and listens to his patients. I would recommend him to anyone.
Courteous, explained, and Concerned
Very hands on Doctor 👌🏽
Has helped me more than any GI doctor in years. The office has always been so helpful and efficient.
All staff was very nice
Very organized and professional place 👏👏👏👏👏
Dr. Lal and staff are always nice and accommodating.
So very friendly and professional as well as his staff.
Dr Lal is the Bomb...his office staff, not so much. Its impossible to get someone on the phone or a call back.
Always wonderful.
Ooo
The Best!!, His Aggressive action saved my life ..
Physician for the past ten years. Great person! Understanding. Caring.
Hes always in a great mood and a pleasure to speak to
Very professional and staff were very nice
This office is very professional and respectful!
Dr. Lal is very knowledgeable and a very caring person.
This office is always courteous and professional.
Amazing doctor with a great personality
Every one was so nice.
Excellent Professional customer service.
Nikki is AWESOME!!!
Good attention
Dr.Lal and staff are wonderful 👍😊
Very attentive and knowledgeable
Excellent and compassionate service
Very friendly and professional!
A caring doctor!
Great visit
He is a very good doctor
Courteous, knowledgeable, timely
Fast And Friendly