The lady that helped us (I thought she said her name was Marlena but her scrub top said Michelle, so maybe my brain messed it up) was wonderful. She was so friendly and helpful. She got my tiny, deep rolling veins on the first try and was just overall wonderful. We will definitely be back should we need any other lab work done.
Diane was awesome at the Austell location!! I didn’t have a chance to meet Michelle but she is spoken very highly of. Diana had an amazing sense of humor and I just had a great experience.
Registered online got there a few minutes before my appointment time was seeing exactly at the time I was supposed to have been seen and the lady was very good she didnt hurt me she was quick she was efficient and she was very thorough good job I would go again if needed
Fast and easy. Michelle was very polite and friendly. Usually when I get blood drawn they have issues finding veins but she got it in the first painless stick. As good of an experience as getting blood drawn can be. Thanks Michelle!
It was the most seamless process. I arrived about 10 mins early, was seen within 10 mins and able to be home in less than half an hour.
The service was great! The atmosphere was nice and friendly and Dianne was excellent!! I was in and out in no time.
Michelle at the Austell location was great! I was slightly embarrassed about the lab test I would be receiving. Michelle was very nice, funny and caring. She treated me with dignity and respect. When it was time to take my blood, she was very gentle (I told her I use to be afraid of needles) she made a little joke which lightened the moment and made me feel better. I was happy to hear how fast my results would be generated. Overall, this was a great experience and Michelle made it that much better! I would highly recommend this location and ask for Michelle!
Michelle was the absolute best in guiding me through the process and reassuring me every step of the way!Go Michelle!!
It was a quick process. Ms. Johnson was really nice and professional. I personally didnt have any problems and was out of there in 30 mins
Michelle was awesome thank you so much for everything she had me in and out in 10 minutes
We were so impressed with the speed and ease of service at this location. We had a wonderful experience! Michelle was absolutely amazing to work with! Very pleased and highly recommend!
Went to go get tested and the process was really quick. Michelle was really sweet and efficient!
This is the second time I do my lab work in this specific location and I am very happy with the lady who works in both areas front desk and performing the procedures. She is very polite, and explains things clear. She made me feel confortable, Even thou doing my blood work is not a favorite thing to do for me, I am grateful the whole process was fast and smooth.
The lady that drew my blood was absolutely impeccable. Easy in and out service!
While the staff was nice enough they refused to give me a copy of my own test results. They say it’s our contract with then employer. Well I never signed any document with the employer that said my own test results were to be kept secret from me. I called the corporate office- they had no answers and never returned my call as promised from a supervisor.UPDATE- I have been asked to change my review score. Yes they asked me to change it! I feel it would be unfair and dishonest to change it to anything more thana 2 Star.The company did eventually provide me with the results that were due to me, I can give them that. I will change my review to a 2 star because they did reply to me and send the results, but only after I called corporate and complained.If the proper procedures were followed in the first place and the results were given to me when asked, my review would have been WAY different- the Lab tech was extremely nice and did a good job until it came to releasing the results.Please review your procedures to be sure that a mistake like this does not occur like this in the future.
Excellent service and rep was courteous. Would definitely recommend this facility.
Michelle was awesome and very kind! Made my same-day appointment online and was taken care of the minute I walked in. Office was very VERY clean! She let me know of what/when to expect with my results and to call her if I had any questions. Definitely will return for any future testing needs. Thanks, Michelle :-)
Had a wonderful experience with Michelle. She had the place clean, stocked with snacks and water. There was not a wait. She has exceptional customer service skills. To name a few, she was kind, helpful, and on point with her phlebotomy skills. Never even felt it. On top of that, she said it would go out in the mail same day =-). Thanks for making it so easy Michelle
Very nice lady working the receptionist desk. Personable, pleasant AND professional. Facility is spotless. I will recommend to friends and family.
The lady lab technician is very professional and courteous each time I get my tests.
Excellent customer service and great experience! Michelle was wonderful and it was a hard stick but she got in right the first time. I highly recommend!
Michelle was amazing! Had me in & out so fast, great customer service. Will keep coming back for blood work! Results received in 24 hours.
This is the second time I have been to this lab in the past 10 years. It has always been a great experience. I have never had to wait. My visit is 5-6 minutes each time. The young lady is very professional, and very kind. I love not having to go through my doctors for an order. I absolutely love this place.
The lady was so helpful and kind. You definitely have a wonderful person working hard for you. She is really on top of everything. 🙏♥️🙏
Michelle here at the Austell Location was the best person to stick me yet! So nice, gentle, quick, and accommodating! Absolutly fantastistic! Thank you!
Michelle was amazing!! She answered ALL my questions. Super nice and will be coming back ANY time I need blood work done
Great people! In and out quickly. I go every 3 months. Cost way less than the Dr office. I get what the Dr requires and what I want, when I want it. I take my results with me to the Dr. I’ve been going here for many years.
Any Lab Test Now in Austell did a great job taking care of some blood work that I needed. Michelle was so smooth that I couldn’t feel a thing and I was in and out in ten minutes! Great job and I’ll be back next time for sure.
I have a wonderful experience. Mrs. Shanaye was very friendly and very punctual throughout my appointment. Once everything started it did not take long to get things completed, things were done in a timely manner. She made sure that I understood the timeline for results and she was a great service throughout my appointment. Thank You
Michelle is someone I trust to draw my blood, I am very hesitant because my veins are so small and my past experiences with others made me uncomfortable. Michelle as well as the other two young ladies that have worked with me have been a God sent.Thank you for warm, caring ,and professional customer service.Dr. Marilyn Mitchell-Chapman( retired dentist)
Michelle was very pleasant and professional... service was quick and thorough.. I appreciate Her. Thanks
The lab technician spelled my name wrong on my receipt and I did not see her clean the chair also it appeared to look dirty.
Ms. Dianne was above excellent! She made the visit and our day! You should have all your staff trained by her. She was kind, courtesy and very knowledgeable.
Quick and easy service. Mrs. Diane was very pleasant and professional. Answered all questions and concerns. Thank you
The tests went very smooth and quick. Very professional
Michelle @ Austell location was friendly and welcoming. Quick appointment. I was back in my car before my actual appointment time. I highly recommend Michelle and this location.
Fast and Easy service. Labcorp print out out on the spot for the 5 panel drug test. At $49 you can’t beat it. Office staff are friendly and polite. Keep up the good work guys
The technician was professional and did a great job with my draw. This lab is a good service for the community.
Shanaue was great! Very personable, friendly, and polite! No complaints there... I do feel so sorry for her though and that’s why I only gave 4 stars. For one person to do all that 8 hours a day.... as a registered nurse, I’ll just say I don’t see how she could do it! I think if you guys had someone to work the desk and let Shanaue focus on patient care and lab work, your business would boom! There’s only so much she can do in a day, even while doing it excellently, with a second employee your business could increase 10fold. Between 4:45 and 5:30, I saw her complete work ups on 5 patients, then myself and my husband, with 2 more in the waiting area. Crazy busy! Otherwise, my visit was great, thanks again for the great customer service!
Amy was great! There were a few people in the office at the same time and Amy was able to multitask perfectly and professionally. We were all out of there very quickly. A very pleasant experience. I will definitely recommend this place and Amy!
I mainly use the services in Indiana where they have two employees at any given time so the wait time is near nothing. But for this location you are dealing with a one woman show and her name is Shanaye. She is incredible, sweet hearted, kind and respectful to the highest regard so be patient with her since she does her job correctly and has no other coworkers. My suggestion for this location is to book an appointment since they don’t give the option on the prompt regarding individual locations.Shanaye, personally I want to thank you for your services and I hope those who cherish great employees see this and take care of accordingly. It was a pleasure and I hope for nothing but the best for you and your outstanding service you provide to others and Any Lab Test Now.
I’ve been twice and always get fast results and they know what they’re doing. you don’t have to worry about them hurting your veins or anything. they’re very kind towards ppl that get nervous around needles. 10/10
I had a great experience at this location with Shanaye and the other lady that works there. Ive been to this location three times and have had a great experience every single time! All three times I received my results within 24 hours. I needed to confirm pregnancy by blood, Im very impatient and all the local OBGYNs wont see you for the first 8 weeks. Thank God I found this lab I dont think I could have waited that long! Both ladies were very accommodating & understood my urgency to get my results quickly. I felt very at ease and comfortable!
A quick in and out. Person on site was courteous and quick with blood draw. Would recommend to anyone.
Very good service. Friendly receptionist and very helpful.
Great experience. Quick and easy.
This place is terrible I’ve been waiting a full 7 days and there’s still no update. I told them I would be traveling and wouldn’t have access to email or phone I was assured before payment was placed it would be 3-5 days. Now I won’t know my results for almost a month. Fastest labs produced results within 72 hours more than once. Don’t make the mistake I did if it’s time sensitive
Fast, friendly, professional will definitely return for all my pre-employment testing
Very good care, it is not expensive and the results are also quick.
I went there today to get blood work done for my overactive thyroid. I have a severe needle phobia and I was very nervous, but Shanaye made me feel very comfortable and safe. She did a great job drawing my blood! I didn’t even feel it. I am so grateful and will definitely come there for any future testing.
Very friendly and fast! Also got results next day.
The experience was amazing. This too shall pass. We will be all together again.
Sherie was AWESOME!! She was very friendly and personable. My results came back in a very timely manner and I am well please with company. I highly recommend them!!
Truly a great experience. I couldnt use the bathroom from not drinking enough. Shanaye provided me Gatorade and water to help. Also she is extremely nice and is amazing at her job. She goes above and beyond. Thanks for everything!!
I’ve been here twice this week for some blood tests and the lady who works there(i am terrible with names but i think it may have been Ms Shanaye?) was so sweet and caring and her bright attitude made me a lot less nervous. I absolutely hate needles and blood but if i need more tests i’ll be back here for sure.
Shanaye is fabulous. I think its the first time someone made me laugh when drawing blood. From the time I walked in till I left she made me feel so comfortable. I would highly recommend this facility. Thanks Shanaye, you are the best!
I have been a customer of this location since 2016 and if I could give Shanaye a million stars I would. Shanayes customer service skills are exemplary she always has a big smile and makes me feel so appreciated as one of her customers. She is very professional and very skilled at what she does but she also always leaves me with the feeling like she is genuinely glad to see me. Because of my job there is a lab facility that is free for me to use up the street from this location but I drive right past it to go see Shanaye. At the end of the day I am glad to pay the extra money to be treated so well and feel confident that my lab work is being taken care of by the best of the best. Thank you Shanaye for consistently going above and beyond over the years. You have turned what has been a very difficult situation for me into such a positive experience and for that I will ALWAYS be grateful to you.
Update: Aron, the manager personally called me and got the form resent so I now got my results back. I appreciate the prompt response and getting my results back so I can see my family.I paid $219 for a rapid PCR test because I need results to see family this weekend. They forgot to fill out my form with my results and now they are closed until Monday so I wont have my results in time to see my visiting family. Totally unacceptable. I tried calling over and over before they closed and emailed before they closed and now I will miss my family gathering thanks to this oversight. Please please it someone can get back to me and make this right.
Tech was super nice and efficient.
Shanaye is truly the expert at this Austell location! She does it ALL and I mean ALL! I have small veins and she got me in and out in less than 15 min. I received my results in a little over 24 hours, and I was very satisfied with the whole experience! Thank you Shanaye!
Timely service. The lady servicing us was very courteous.
Paid 200 bucks for a covid pcr test to result in under 2 hours for traveling purposes and its now 4 hours and no result, no one picks up. Awful ...when going they say 3 hours. Online says under 2 hours. Still no results. After reviewing other reviews I was able to find the email of Aron and sent him a message, he apologized and informed me that thus isnt how things are supposed to go. He must have called them directly prior to contacting me because within 15 mins of my email my results for my child were sent and he apologized again. Also thanked me for the feedback and assured me he will be following uo that this doesnt happen to anyone else. I was initially very upset but I am satisfied with the sitauin being rectified when I requested help from higher ups. Thank you
Came at 9AM without an appointment, and I was out the door by 9:30AM. Price for 5 tests was $200+ cheaper compared to other places I called.
I was required to do random drug testing and the Austell location is the closest to my residence. I’m a business owner and can’t soeak highly enough about Shanaye. I’ve seen her quickly expedite testing with a Libby full of customers. Very courteous to everyone not sacrificing her standards while delivering quality customer service. Fantastic
Shanaye was awesome she had me cracking up!!!!Even though I had to pee twice Shanaye it was worth it girl!First visit and I felt welcome!My blood draw went smoothly and trust me it is almost never happen that way!
The lady at the front desk was so sweet and the process was pretty quick. I was in and out
Staff was friendly and kind. No wait and easy in/out visit. Quick results and MUCH cheaper than having labs drawn at my PCP.
I had a great experience with Michelle! She was very professional and made sure to answer all my questions.
I almost never leave reviews, but I feel compelled to do so because Shanaye is literally an angel and her customer service skills are off the charts. She deserves a raise!!!
Any Lab Test Now location in Austell was very clean and organized and they saw me in less than 10 minutes of my arrival.
Shanaye was very nice. She made me feel at ease and go me in and out in less than 30 minutes!! I highly recommend this place!
Super quick service and she was very friendly and knowledgeable. I would def use again if needed.
Shanaye made my experience very pleasant. She was very helpful and I was in and out in no time. Thank you for a great experience.
Very friendly and professional staff. Was able to get my lab work done quick and easy!
Customer service is hands-on I would recommend it to anyone i I was supposed to receive my results between 3 to 5 days got it back in 48 hours if we need anything done this is the place to go to I will highly recommend that you use any lab test for your personal needs !
Courteous, fast, fantastic service!
Extremely quick service, as well as Michelle was both cordial & informative!
Michelle was professional, and even though she did it all visit was sea
The technician, Michelle, provided exemplary customer service and her phlebotomy skills were excellent.
I had the best experience, my phlebotomist was great.
Super quick and friendly service!
She was very polite and warming, Thank you for your time.
Horrible customer service lady had a attitude didnt give good directions and left a swollen bruise on my arm from drawing blood I will never be back at this location
The lab technician was an expert and professional. I hate needless and she was great
A nice an clean environment
COVID-19 PCR test was a 5 min appointment with results in an hour. Fast and friendly!
Staff knew what she was doing and made me very comfortable.Thanks!
Lady up front I think Linda great customer service
Michelle was great - very good at blood drawing.
Very professional, I got my test results back in a day. I loved the phlebotomist, she was kind, friendly, and professional.
Very friendly and great customer service from Michelle.
Michelle is awesome and informative. Thank you for your professionalism and kindness.
The nurse is the best
Im happy that I found this clinic . They are very professional and I received test results the next day . Thanks !
Fair price and fast blood testing.
Awesome service.
Shanaye was extremely helpful, patient and attentive. Great service!
It was clean I was in and out the staff member was very nice
Very clean and organized. Feel very comfortable.
Great service!
It was great nice welcome😊
Service was Fast and employee was very helpful an kind
Seemless process and friendly service.
Amazing service by Michelle!
It was clean I was in and out the staff member was very nice
Great service. Ill recommend your service to others
Dianne was friendly, informative and helpful.
Staff was very nice, efficient.
First Class
Michelle was wonderful!
Quick, and easy going service.
Quick
Great job and professionalism.
The lab tech was awesome
Very nice professional
Fast and on time
Great service!
Excellent service I recommend it
The person who assisted me was very kind and very patient.