Best Clinic ever !The wait is a bit long but what can you expect from a free clinic,Staff is very friendly, caring and understanding.Amazing service
A really great clinic full of kind and compassionate staff (on the first floor-rapid screening clinic). I had the pleasure of working with Evelyn and she made the entire experience smooth, calm and even a little fun. I am literally NEVER PULLED to leave reviews after Im finished at a clinic, I usually just would prefer to pretend it never happened because its hardly ever pleasant.... but this experience was different. If you need to get tested this is the clinic to go to. 10/10 care and great energy from everyone. Thank you!
The doctors are so helpful and dedicated to the job. I always come here to get tested every 3 months and everybody working there is so nice. Evelyn took care of me today and she’s so sweet and dedicated to taking care of the community. Always have the best experience here! It does get really busy though especially when you need to see a doctor, so make sure to get there early.
Amazing admin staff and even better clinical staff!!! If this wasnt just a first step for outside referrals to long-term care providers, I would love to have these professionals be my primary care physicians. Thank you for such a positive experience.
The staff are a delight. whoever is contributing to the team culture + patient care is a rockstar. from security to intake to collections and exit (~20 mins), everyone was kind, professional, and warm. so grateful!
2:46 pm 03.24.2023 the woman at the reception said that they no longer accept people and was quite rude.Im not sure who they work for? With such a ridiculous schedule, it is impossible to get to the doctor or get tested. It looks like theyre just emptying the bank account of the New York City Department of Health, which taxpayers replenish with every single paycheck.UpdateThe organization of the process is terrible! The staff of the clinic humiliates you for simply being there. you need to talk to 5(!) different people in the clinic and it takes 2.5 hours(!). 3 different people who check you in. Couldnt it just be one person? Why are these 3 different people? Then a nurse, then a doctor! plus 2 different people on the first floor and a receptionist on the second floor. total 8 people. Insane...You must still remain 6 feet apart. Guys, its 2023, not 2020. 🤦🏻They have the police (!) as security who keep you on the first floor until you see the receptionist on the second floor and treat you like youve committed a crime. Is this a prison or a clinic?The facility is insanely old, dirty, coupled with the angry attitude of the workers and the poor organization of the process, this is a terrible experience visiting this clinic. Is this for real for our own tax money?
The nicest clinic I’ve ever been too.The staff are so sweet and caring. The whole process is easy and it’s free!
Why does it take 2 HOURS with a queue of 8 PEOPLE to get a vaccine and get tested???
It was my first time visiting a clinic before so I was a little nervous. The whole process was very seamless and its all anonymous. Everyone was very kind and friendly and understanding. I felt as ease knowing that I was judged and my privacy was not going to get out. I was a bit confused why they close so early, BUT they stop taking patience after 3:30pm so it made sense why it would be like that. My only complaint is it took a little longer than I anticipated despite less than a handful of people. Other than that it is a comforting place.
I normally wouldnt review a place like this but the level of friendly service provided by nearly every person I came into contact with made me feel like I had to. Ive been dealing with my doctor and insurance company for months to get blood work done my doctor wanted before refilling a prescription. The doctor here went out of their way to get all the testing I needed done even though most of it isnt done by this location. Even with the extra care and attention I was in and out in about 2 hours and honestly leaving I was just overwhelmed by the level of care the staff have here. Honestly even with the wait I wish I could come here instead of my normal doctors office, I cant think of a better Healthcare experience in my life.
The best walk-in clinics Ive ever been to. The doctor I spoke to was excellent. I was treated with respect when I didnt listen to their directions perfectly, because I was out of it today. I didnt have to pay for any OTC medicine either as they provided it for me. Highly recommended.
I love this place! Its free! Everyone cares or is at least courteous. The wait time is long but if you get in early in the morning youll be good. DO NOT go around noon youll be waiting forever!!!
How it should work. Everyone Ive interacted with there is with it and decent. The only other city clinic Ive been to is Chelsea and that place is good too. Recommend this one for sure. It has a large waiting area too (Chelsea has a small room that seems to always be packed).
I was in-an-out within 30mins. The staff is super friendly and easy to approach. Shoutout to the two Trinidadian ladies who were more than kind during my visit. Keep up the good work!
Staff is friendly, warm, and informative. The doctors and all are great, and you get your treatment ASAP.Word of warning though, do NOT tell this one lady in room 237 (urine sample intake) that you have a present for her, because unlike the rest of the staff, she has no sense of humor and will get very angry at you. Bless.
Pre pandemic you had to get here 30-60 mins before they open to get a good number. I’m here getting tested now and have been waiting in the cold for 1.5 hour so the line hasnt moved for 1.5 hours. Should you want to encourage people to get tested, do better and be more considerate of your patients. It’s very embarrassing to see the Covid line move 100xs quicker than ours. And also as if you don’t care about those getting STI tested. I came here because it’s where I get tested annually. But will never come here again. The security guard downstairs though was very patient and tried to accommodate us as much she could. Today there are only two doctors on staff. But what about the actual people doing the testing. It’s about to be noon and if they tell us to come back I will be so mad.
STI testing is for people 35 and under. Wait times can be long, I got there at 10 and the whole process was about two hours. The actual testing is fast, just the wait is very long. There was also some confusion because there’s two different lines outside for covid testing and STI testing, so make sure you confirm which line you’re standing in. For STI testing you have to go inside and receive a number, then go outside and wait in line. Staff is very kind and helpful.
The staff here are amazing especially Evelyn, Candice, and Beatrice. Appreciate y’all for the great service!
Leslie Guadalupe is amazing - makes you feel comfortable when getting tested, and is overall very personable.
Staff are incredibly helpful, professional, and friendly.
I had an appointment today (received so many confirmations by email and phone), when I arrived, the girl just told me its closed today, maybe tomorrow. So nice.
Great staff. Overall an awesome space and people are very understanding. I do have a question however, I was given a number to call for my test results, and I misplaced the card I was given. Can you say what that number is?
Extremely rude and gave misleading information at the front desk- waited for 30 mins only to be told I couldn’t be seen. Waste of time
This place is amazing and makes me proud of being a New Yorker. Truly kind and understanding staff that prioritizes quick and efficient care with no judgement or invasiveness. Recommend it to anyone and everyon. Quick also!
I tried calling and calling the hotline its keep saying you guys are close when Im calling on the hours YOU guys are AVAILABLE
Don’t bother. They don’t test for all stds. You have to wait outside in the cold for a good hour before anyone sees you. Also only test under 25, so if you’re older than that its a waste of time definitely.
Great team of employees. Very efficient non judgemental. Take very good care of you, they provide plenty of options and information. And testing is quick with results.
Clinicians and staff here are very friendly. Things could be a bit slow. But smiles take all the waiting annoyances away.
Great but the blue card they give out to get your results at “mytestresults” website never works...it’s been like this for years now.
Quick and professional. people are so nice and sweet there, thank you!
Is 3:30 the time in which you take the very last person or do you stop taking people before that ?
The staffs are very professional and their work ethics is excellent
Great place , to get checked at for your results on H.I.v. testing .
Very helpful staff, thank you very much for your help
Amazing place a little wait but great
Free std sti testing sat 8-12
Excellent all around;)))
The wait is HORRIBLE
Great service
Fast results