They laid out all treatment options for me and I ended upchoosing cryosurgery by their recommendations. The process went smoothly, I felt no pain at all, and the recovery went fast too. They followed up with me afterward and I felt like a valued patient. Thank you for your care!
Every time it is a great experience at this medical office. I did a 3D ultrasound here, and the staff was lovely! They took such good care of me and made it a seamless process. I recommend them without a doubt!
This place functions at a snails pace. Don’t even know why they make appointments. My wife had to wait 3 hours for a simple ultrasound. The staff also never told her that they are CASH ONLY, and so I had to come to their office with cash to pay for co-pay. Unless this is literally your only option, I’d recommend you find another practice.
Ericka assisted me during my hysterosonogram appointment. I want to thank her for taking the time to explain it all to me in clear language as it was very important for me to understand the process and know exactly what was going on. Thank you!
I recently had my annual exam, including a pap smear and pelvic check. The level of care really stood out to me. The staff didnt rush, answered all my questions, and made sure I was comfortable throughout. Impressive level of care!
It was time for me to get my pap smear done.I came in and it took around 15 minutes in total!Super fast and efficient team.g No wait time for the appointment as well, it started right as scheduled. I am impressed!
I was very worried before my cryotherapy and Nargiza was so compassionate and patient with me. She made me feel at ease and I was no longer nervous…Thank you very much for everything !
Ive been visiting this office for the past 12 years . It never fails me ! The expertise the service and everybody is so good . From my amazing sonogram lady marina to the doctors . Ume , Nargize theyll never fail to explain you everything you need to ask .And the front desk ladies as well always very helpful .
Dr. Halstead and the staff are the best . My colposcopy procedure was done here and I felt super comfortable throughout the entire process . It was fast and I felt no pain at all . Highly appreciate such personable service .
What a class act this place is. From beginning to end it has been a wonderful experience . The whole team is very caring and thorough. I truly felt at home here. 10/10 would recommend.
I love this office. My annual exams always start on time. The staff is wonderful, especially Kristine, who is eagger to help and answer any questions you may have
During my pregnancy, they took great care of me. From regular check-ups to high-risk situations, they were always there, caring, empathetic with great bedside manners. I am happy I went through it with them, and can sincerely recommend all the team; They are great!
I was relieved to find their rapid HIV testing process quick and efficient, with results ready in just 15 minutes. The staffs professionalism and discretion made what could have been an uncomfortable experience feel respectful and easy
During my recent pregnancy, they provided exceptional prenatal care. They covered everything, from preconception advice to high-risk pregnancy support, and at every step I never felt alone. Knowing I was in capable hands was priceless. Huge thank you to Nargiza for being there every step of the way. I def recommend this place, they are very special and very supportive.
I love them for offering comprehensive STD screening, including rapid HIV testing with results in just 15 minutes. Knowing you can get tested quickly and discreetly is a huge relief. Plus the staff is very discreet, knowledgeable and comforting. All the appointments are also on time .
I have been going here for almost a year now and they are amazing. They service is wonderful. They are very kind and they work with you. The front desk lady (the one with the shoulder length blonde hair) is very sweet and nice, she makes sure to call at least 1-2 days before your appointment and even call on the day off your appointment, and an hour before your appointment. They entire staff is very sweet and their service is outstanding. I moved to PA and I still come back here for my GYN services due to it feeling like home. I’m comfortable with coming here and have a pretty good relationship with everyone here. If you’re not using professional gynecological services in Brooklyn for your OB/GYN appointments then you’re missing out !
Horrible place! Seems very racist! They only treat their own people good which are Russians or Uzbeks. The OBGYN women are very rude and UNPROFESSIONAL. They’ll make you feel uncomfortable instead of making you feel comfortable. They left me in a room undressed and I had to wait for a long time until this doctor comes and checks me. The two Uzbek women were gossiping and were barely any help. Came on time for my appointment and still had to wait a long time and mind you the place was fully empty! The receptionist were nice but they don’t matter. What matters is the OBGYN women and how they treat their patients!! The place needs to be closed down or renewed with better and more professional staff!! Horrible experience! No professionalism at all!! The first question this Uzbek woman asked me was if I’m married which I don’t understand why that matters but that made me feel very uncomfortable! The Russian woman who checked my stomach for pregnancy had the worst customer service. Overall the whole staff needs to be fired. I kept my cool because I did not trust them and needed help and didn’t want to risk my health because of them. Very lazy, rude and horrible HORRIBLE staff. Will be calling corporate.
I saw Dr Ericka. I do not reccomend. I was in the office for two hours before being seen by the doctor. I have two children and I have never waited so long to be seen by my other obgyn. I unfortunatly had to switch because i moved out of state.When I told Dr Ericka my concern about future wait times. She shrugged it off unprofessionally saying well the office overbooks me. Her demeanor wasnt friendly or kind. She was listening to music from her computer. She didnt get up from her desk once to greet me. I dont know I just didnt have a very good impression. She didnt seem very doctorly.The office was okay. The staff by the front desk were nice but unfortunately thats not enough. The wait time was way too long. And the hallway where they seat you in between going into rooms is super narrow with one chair.UPDATED REVIEW: (2months later) ADDED 2 STARS As there is room for improvement. Its just interesting how they do things here. I just found out that the doctor who will be delivering my baby is NOT Dr Ericka. That they have another doctor who I never met! Interesting. Mind you Im 5 months pregnant.In regards to wait time-I schedule myself to be the first patient to see Dr Erika in the morning. Even with that the wait time to see doctor is now 1 hour and 20 minutes on average. So its better. (Still not thrilled about waiting this long when my last obgyn I was in and out within 45 min most days tops 1 hour) nomatter which slot i took. I would be happy if the appointment was under an hour. Just because so far after every visit I had to take extra time to get blood drawn ( next door) which take about 30-40 min conservatively. So in total its just so much time when I have so much to juggle. This is only reason two stars were deducted. Staff are nothing but kind and friendly.If somehow the office can figure out a way to schedule visits closer to real time when doctor is available think this would be courteous to the patient. As I think this is where there is the largest wait time gap. DR erika might need more time in between patients which is fine. But there is no reason for the patient to wait so long and waste her time in the office.
Not Professional as titled!First of all, they only take cash. They don’t even accept HSA or FSA.Second, Doctors and Nurses like to chit chat a lot. I was in the paper rope and waiting for the doctor in the room for about 40mins. When I come out and ask if they have forgotten about me, they gave me attitude.Third, they forgot to take my urine sample and called me back to take sample right before I leave from the front door 🤦🏻♀️Only front desk ladies are nice and polite.
My fibroid treatment was a success! Big thanks to Nargiza for supporting me through it!
Ive been a patient here for several years now, and I am super happy with them. I’ve been here for routine exams with Pap smears to more complex procedures - had a robotic laparoscopic surgery. They all are very personable, sweet and caring. Nargiza Gapparova has been fantastic on every visit, and this is a huge thank you to her too.
This is such a wonderful practice. My cryosurgery was a bereeze all thanks to them😌
My regular check-ups here are comfy and thorough . The staff is friendly, and I NP Nargiza Gapparova, and she is very professional and sweet each time. Always a pleasure to come over! Grateful forever!
This office is amazing, I would say they are the nicest and most understanding doctors I’ve ever met. I had the best experience during my process from my first visit with Nargiza, the NP to surgery with my doctor. And all of the testing and visits in between and after surgery. Every staff member I’ve encountered could not be any nicer or more understanding. Thank you!
Super professional and knowledgeable office. The staff and Doctors are incredibly kind and accommodating!
My experience with the staff here was great. I feel the team and NP Gapparova took as much time as I needed when I was asking questions about my fibroid treatment. They explained procedures and what to expect which was helpful. My recovery went well and I was happy with the outcome. I would recommend this office to anyone seeking personable and professional care and treatment.
I underwent a colposcopy procedure at this office and it was a nice experience. I felt comfortable every step of the way and the process was pain-free. Big thank you to their staff for being so personable and attentive to my needs!
Dr. Nargiza is the best. She has been my doctor for 7 years and delivered my youngest daughter. Nargiza is thorough and compassionate and provides an excellent experience for patients. The practice is very well run, and all of the staff is friendly and helpful.
Nargiza and the rest of the staff are very warm and caring. They gathered all the information needed to fix my urinary issues. I WOULD RECOMMEND them 1,000%. The staff is excellent and makes me feel comfortable in a not-so-comfortable situation. Do yourself a favor and give his office a call!!
I was at this office last Friday for 3D Ultrasound, and everything went great. The appointment was exactly on time, and NP. Gapparova who was treating me was very nice and friendly. She took the time to explain the results and answered all my questions patiently. The rest of the staff were lovely as well. Thanks
Choosing GYN is a very intimate thing, and I think we need to listen to the gut, but I anyway would like to recommend NP Gapparova, as my experience with her has been amazing. She is very warm and personable, and I feel really safe with her. Even PAP smears are not that bad with her. A very professional and knowledgeable doctor I’d recommend sincerely. Thank you so so much for all your care and kindness, I am very grateful!
NP Gapparova and the rest of the team here are all very skilled, knowledgeable, and so wonderfully caring, and friendly. I had to have pelvic reconstruction surgery, and I couldnt have been in better hands than here. Everyone was very caring and good to me, the surgery went great and the treatment was effective too.
Ericka Quezada York is a horrible, unethical person, she doesnt pick up the phone when her patients are going into labor, how horrible of a person can you be to let a pregnant woman go into labor and you are her doctor that she put the trust into to make sure her and her baby are safe. Please be advised, York is a horrible doctor, honestly she should lose her license, so another pregnant woman doesnt have to go through what my wife has went through.
Dear Woman, please be aware of Dr York, she is a horrible and unethical doc. When my wife went into labor she avoided her phone calls and never showed up to the hospital. What kind of doctor are you?, didnt you study medical ethics and values when you become a doc? Because of this my wife and my baby suffered injuries and did not receive ideal care. I will be reporting Doctor York to the NYS dept of health.
I could not have asked for a more caring office to listen to me and help fix the very serious issues I had with my reproductive tract. After being brushed off by my many previous doctors, it was amazing to be listened to and treated with care and respect. Special thanks to NP Gapparova for her endless kindness, patience, and warmth. I highly appreciate it all.
Dr. Halsted has excellent bedside manners. I feel comfortable talking about my problems as the doctor really listens and tries to find the best solution for me at this moment. So glad I chose this place for family planning. Can definitely recommend.
2-3 hours every time takes I don’t understand why they are need appointments if you come and wait
I got thorough answers to all of my questions in regard to the colposcopy procedure prior to my appointment. On the day of the procedure, the doctor went over everything with me one more time so I felt comfortable and had no worries. Very personable service.
I have great experience all 5 years visiting this office. Thanks for the last follow-up visit to all professional staff and specially to Kristina Epshteyn for resolving my bill issue in concern and timely manner. Highly recommend this office!
NP Nargiza was amazing. She had such a warm, comforting, and caring approach. I felt that I was able to be honest and ask questions with no judgment from her
Dr. Gapparova is one of the best OB/GYNs I have seen. I love that she educates me, gives me great advice, and helps me lead a healthier lifestyle. She is very open and honest
Like many others, I have had some bad experiences with OB/GYNs in the past. Professional Gynecological Services (Brighton location) has everything that you could want from a gynecologist’s office. Dr. Kelley is a fantastic doctor and I would recommend her to everyone!! Special thanks to Nargiza for her second-to-none bedside manners and kindness! You are the best, guys!
The staff is very nice and helpful. My appointment was at 1:30 and I was out by 2:00. The NP, Kristine, was very caring and gave me lots of information. I highly recommend them!
When I first came there I had the worst insurance ever. They behaved the same when I get the best one as well. With respect and very attentive to all the details. I can not explain how grateful I am to doctor Regina Kogan. She is a real professional
I love this place. The office is clean and the atmosphere is very welcoming. The staff works great to make sure you get the proper care timely and is very efficient. I recommend this medical center to all!
Best GYN office ever. I’ve never been to a gym so thorough with the patients. NP Gapparova has listened to all of my concerns and treated me well. I will always recommend this office.
Stunning staff, very friendly and professional. I really liked the service and the high level of attention to my concerns. Its really great Genicology. Thank you very much to all the staff for their work👍🫶👍
The staff was so kind and helpful during my appointment. They did a cervical biopsy for me and it was such an easy process. I got the results as promised and they explained it all up to the smallest detail. Thank you!
When I called, the woman was really nice and made an appointment according to my schedule! Good start. Come in, get situated, they were really nice and helpful. The wait wasn’t long at all (I came in the morning in the middle of the week).Get shown the my room, everything is explained to me. I wait for about 10 minutes but they have screens on the walls with all kinds of useful information about everything! Which answered most of my questions before a person came in.Bridgette comes in! She’s great. I’m 23 so doing this on my own is fairly new. She answers all questions, does the examination quickly, relates to the patient on a human level, and tells you everything straight! I feel great now, I got what I needed, and learned some stuff. This is the kind of experience I want and NEED from a gynocolgist office because it’s nerve wrecking and stress is not good for the vagina! They made everything pleasant, comfortable, and convenient.
The doctors are good. However, they need new front desk staff. They did not notify me last week that my doctor was not coming. They have only done so after I walked in the clinic.Worst front desk service. Horrible appointment times. They will provide you an appointment time and date but you will be waiting for hours. Not unless you are white and speak Russian - then you can bypass everybody.
The doctor takes time to explain the procedure to you from start to finish and guides you through the process step by step. My LEEP procedure was a great success and I am very thankful for the care I received.
Horrible place. They have the policy to collect co-pays upfront and only in cash, therefore I paid it. Three months later I received a bill for the amount of my co-pay. Of course, I dont have any proof that I paid, however, if you will go to that place they wont let you see a provider without first collecting the co-pay. Now, I have no choice but to pay it again.
3047 brighton center. That receptionist at the front desk . Short old lady with red or orange looking hair is not a nice person at all. Ill mannered and bad trained. Not fit to be working there at all. The young phillipines or Chinese looking girl is very very nice to all.
I very much enjoyed working with Kristine Arutyunova. She does such a great job explaining all the important information in clear, simple language and it is nice to know you have a specialist you can rely on!
The doctor was excellent.She was my GYN for many years but I had to tolerate the shortcomings of her staff. They did not call you back with your results, and parking was difficult.
Great place! I’ve been coming here for 15 years. Dr. Erika is amazing! Front desk staff is very accommodating and friendly..
The offices were sparkling clean with a fresh scent. All of the support staff were professional and very welcoming .
Great office. All the doctors and nurses are great and they are super friendly. They answered all my questions and concerns in great detail.
They are the best!!! Front desk staff are so sweet!! The doctors there are so friendly and really care ❤️
This office is one of the best! Most friendly staff best employees, amazing front desk and very thorough doctors! 10/10 experience all around !
I liked everything, everyone is very polite, very clean and the doctor and ultrasound specialist are very smart and literate and professionalism is felt
Love my doctor but receiptionist is unprofessional and that why we will not use GYN service anymore. Me and my mother love our doctor have been see her more 10yrs now
Not consistent - some employees have no idea what they are doing. Doctor is good, but difficult to appreciate when staff is not on point.
Wonderful front desk staff! Clean office, little to no wait time.
Had a great experience
Great office!
DONT EVER COME HERE!If I could give a negative rating, I would. Dr. Erica knowingly gives false information to patients. Let me start by saying that this was my first pregnancy and I knew nothing about how everything should go. The only thing I knew was that most doctors need to have a contract in order for them to be present at births, and only some doctors come to births without a contract. When I came to this clinic for the first time, my main question was who would deliver the baby. Dr. Erica, with a sweet smile on her face, replied that either she or Dr. Halstead would do it. There was no talk that it would be the doctor on duty from the hospital. 9 months went well (only I had to wait 2, and sometimes 3 hours for EACH appointment) and then the time came for the birth. I was overdue by a week and on my last visit Dr. Erica again with a sweet smile on her face told me to go to the hospital the next day and not to worry about anything. I asked who would deliver the baby and she said Dr. Halstead. And then the fun began. No Doctor Halstead appeared, although she was in the hospital that day. We called the clinic several times and only heard promises that she would come soon. During this time, the doctor on duty examined me and said that the placenta was already dying and I couldn’t wait, I needed to start labor. As a result, we called the clinic again, and they told us that if we don’t like something, then we can go home! And they tell me this in my position, when it is no longer possible to wait! By the way, Dr. Erica also didn’t say anything about the placenta and that the birth would be difficult at the last visit. I generally doubt her professional activities. The birth was difficult and long, and I spent 4 days in the hospital! Thank God everything ended well, thanks to the doctor on duty, because during these 4 days Dr. Halstead never came to see me, and Dr. Erica did not even think to call and find out about my condition. Of course, why, because insurance doesn’t pay her for it. Later I found out that Dr. Erica does not deliver babies at all, but for some reason she herself kept silent about it.But thats not the icing on the cake for my story. During pregnancy, I tested positive for quantiferon. Dr. Erica told me to get an x-ray or the hospital wouldnt give me the baby. I doubted it for a very long time, I didn’t want to, I was afraid, I was even dissuaded in radiology. But in the end I did it. Dr. Erica told me not to worry about anything and now they will give me the baby. And what do you think? As a result, they FORGOT to send this result to the hospital and I was deprived of the golden hour with my child!!!! After 2 days of labor, instead of resting, I had to urgently look for ways to get this result or do a new x-ray!!!! Can you imagine the level of this disregard for your patients??? They are not interested in anything other than money from our insurance policies! This is simply the worst doctor and clinic Ive ever been to. Dr. Erica should lose her job altogether for providing false information to her patients!
Kristina Arytyunova is an absolute non-professional. An ultrasound is prescribed, although for all complaints and medical history a mamogram should be prescribed for those over 35 years of age. I also personally asked for a mamogram, and I already had one done, but she refused and sent me for an ultrasound.As a result, I waited 3 weeks for my appointment at Lenox hill radiology with complaints only to find out that I needed another procedure.Thanks Christina for the disgusting service
Friendly and complete exams