Well I gave this place 5 stars last week because I was told I would get a free B-12 shot by doing so. And I truly have been impressed and happy with my experience there. Until I got my last injection and free B-12 shot this week. The woman at the checkout desk basically implied that I had already used my free B-12 shot the week before and that she would “have to check if that promotion was still active”. After checking with someone in the back, she returned and rudely said “I’m gonna go ahead and give it to you.” Fact is I take a lot of pride in my reputation and my honesty and it’s very insulting to basically be accused of trying to get a $15 shot for free. Long story short, some people need to check their manners.
Great visit today…best shot EVER! Never felt a thing! As always everyone was friendly and professional. I always enjoy my visits.
They are so kind and friendly. They made me feel like they really cared about me and my health. I just wanted to say. Thank you so much. I would recommend them to anybody.
The staff at not only this location but every location are the best. They are knowledgeable and ready to answer any questions I may have, even addressing things I didn’t think to ask. I can’t recommend this business enough!!!! LOVE LOVE LOVE
While I believe the Low T Center offers commendable services for their patients, my 2-star rating stems from the information provided by the nurse practitioner during my visit. Although I’m sure it wasn’t intentional, a couple of things she mentioned were not accurate.Firstly, she informed me that testosterone injections from my primary care doctor would be administered every two weeks instead of weekly, leading to a dip in testosterone levels between injections. This wasnt the case for me. After my Saturday appointment at the Low T Center, I saw my primary care doctor the following Monday. He suggested I use a testosterone cream, which I picked up from Walgreens. The prescription included 75 packets, amounting to a 75-day supply with two refills—225 daily applications in total. Perhaps she was referring to the injections, but her not even mentioning the cream option was another reason for my rating. Id rather use the cream than inject myself, given the choice.Additionally, she advised that I needed to be tested twice within a week before 11 a.m. for my insurance to cover the testosterone. This turned out to be incorrect. My doctor had my blood drawn well after 11 a.m. on a Monday, and my prescription was approved by insurance and ready for pickup by the following Thursday.Lastly, the pricing at Low T Center seems to vary, with quotes ranging from $89 to over $100 per month I believe depending on the service. Since I didn’t proceed with their services, I can’t speak to the exact costs. However, my insurance-covered prescription only cost me $10. I understand insurance plans differ, but it’s crucial to explore all options before committing to a membership and paying significantly more for the same service or product.While the Low T Center may provide great service, it’s essential to have accurate information and consider all available options to make the best decision for your health and budget. Also, in my opinion I feel you should do it through your doctor since they are familiar with your health, again that is my personal opinion I am sure the Low T Center would not do anything to put your health in jeopardy.
Kasey has been taking care of my low T needs - highly recommend.
I love my Low T team. They make me feel like family. It’s a quick in and out process. Jess, Dakota, and Haley is always so professional and takes great care of me. 10 out of 10 would recommend. The new building is amazing and always very clean and tidy.
The providers are wonderful. I actually enjoy my weekly visits.
Alexa was super nice and all the people here are so helpful love this place. Terry
Great place great staff great doctors would refer it to every guy in need of assistance!!!!
First off I am a healthcare provider in the local area and I do not typically issue any public negative reviews however, this instance to me deserves clarification to the public before starting any service with The Low T Center.I will say that initially I was very pleased with the center and I felt like the staff and provider was very friendly and knowledgeable which made the process feel more at ease.However, I started to constantly have issues with their app and with getting new dose syringes filled, either in house or by mail. Once they went to a new shipping method and I was no longer able to get my prescription filled in house due to their constant mistakes it became very frustrating.Now I was paying for all services as cash pay out of my pocket which makes it more frustrating when you are paying for a service ad medicine that they are incompetent to provide to their patients.The last month I made a payment I never received my medication. I made several calls to the clinic and to their service department with no response. That was a several months ago.Once deciding to cancel any and all association with the clinic I called about a refund of my last payment and the lady on the phone got extremely rude and unprofessional to say the least.I was eventually provided with the number to their billing office of which I called numerous times. They do not answer the phone and require you to leave a voicemail but they never return your call.I have all but given up on any type of professional decorum from this company and advise all of those looking to seek treatment here to look elsewhere. You will benefit more by taking to your primary care physician and following their recommendations.
This place is amazing. Very professional. Any man need this. It will change your life!!
Incredible staff that is always very professional and caring making sure to keep yourself feeling great and more importantly healthy.
Staff is amazingly friendly and not once have I felt out of place or judged. They actually took the time to talk to me and find out what was going on after my urologist told me 170 and below was okay levels for someone in their mid 30s. If I have an issue they listen, they work with me, and they are constantly checking my blood to ensure Im on track and nothing is going wrong. If the app was a bit better, then 5 stars. Also, Miss Jess is very nice and always has a smile to greet you
Knowledgeable, professional, amazing staff. Changed my life
Great staff! They’re courteous, professional, and easy to deal with. Rare to say a medical visit is “enjoyable” but the team makes you feel welcomed and puts you at ease. Top notch people.
I’ve been coming here for a couple of years now and it has changed my life. I have more energy, improved libido, an improved physique, and sharpened mental clarity as a result of the care I receive. The staff is wonderful, friendly, caring, and attentive. I highly recommend this location specifically to anyone experiencing the effects of low T. Don’t let pride or shame hold you back!
I love the friendly service every time I come in. Thaw staff are great and talk to you like they’ve known you for years. They are always efficient, and the medical care is very comprehensive with respect to vitals and labs. Also the discussion about treatment options is a very collaboration process.
It was getting harder and harder for me to stay in shape. My energy levels were low and had loss of muscle strength. I called Low T Center and the staff was amazing they answered my questions addressed my concerns.After 2-3 weeks of TRT i noticed recovering a lot faster after a work out, my energy improved and my all around attitude was better. This has been a great experience!
I’ve been visiting this center for 5 years. The staff are always so fun and caring to work with. In addition to helping me with my Low T, they have changed my life with identifying and treating my sleep apnea and more recently helped me track my blood sugar and fend off diabetes. I love these people and how much better they have made my life. Also Jessica is a rockstar.
This place is a game changer. In my late thirties, I started having an extreme amount of fatigue along with poor sleep, and I couldnt concentrate or work the way I used to when I was in my twenties. When the center ran blood work on me they said my hormone levels were a third of what they needed to be. Also, I was an athlete throughout school, so I know how valuable it is to be healthy mentally and physically strong. I have always been a regular gym attendee 3-4 days a week, and my workouts were suffering but not now, I look forward to going like in my twenties again. They also diagnosed me with sleep apnea and prescribed me a CPAP machine which has helped me sleep better than ever. Ive been with them going on 5 years now, and I tell the older guys at the gym to go visit Low-T Center and their awesome team! Their new location is easy to find in Turkey Creek.Thank you Low-T Center!
I have been a patient for nearly 5 years. They have helped improve my life by offering a comprehensive plan for men’s health. The staff is great and always eager to help. Super friendly and always pleasant.
I have been with the Low-T center for a couple of years now and they are always great. Jessica Wallace is always amazing and single handedly makes every visit an amazing experience. It wouldnt be the same without her.
Great service and great staff!
My experience with the Knoxville clinic has been nothing short of amazing. It starts with a gorgeous smile as soon as I walk in the door and ends with the same smile sending me on my way shortly after. The hospitality and level of professionalism I have experienced during every visit are second to none. 10/10 would recommend #fullsend
Low r center has helped me tremendously with energy level and mood. Highly recommend for anyone who feels tired all the time. The staff are all extremely helpful and willing to to do whatever you need to feel your best!!
Staff Members at Low T Knoxville are great! Always friendly, eager to answer any questions you might have, and provide you with quality treatment. Highly suggest you consult with them about your health and the benefits they can offer.
First visits were great, I’ve suffered for years and they were willing to help! Jessica was awesome with getting me setup, the nurse sat down and answered my questions about the process while drawing blood, and Brock the medical director sat down and answered all my questions, gave me insight into what to expect, and a clear course of action. So far, a good experience.
Went here to get a comprehensive look at my test levels and overall health. The staff is extremely friendly and welcoming! Had two visits, both of which were very quick. I met with the NP the second time to go over my labs and she was very helpful and knowledgeable. She was honest and upfront and let me know that she didnt think it best to start treatment for me based on my numbers. If and when I do need TRT, I 100% will be going back here for my treatment!!! 6 stars if I could.
I was incredibly impressed by the staff here. They are super nice and professional. If youre a man over thirty, you owe it to yourself to come check it out! I feel so much better after starting treatment.
Professional, friendly and incredibly efficient team running a great business.Unlike many places like this, people here actually care and make sure youre well, up on your tests and everything else. Incredibly impressed!
Its a great place to regain your man card! Everyone in the office is very friendly and knowledgeable about the care they provide. I havent felt this good since my 20s!!
I have been going here since I moved here in 2020 and this friendly staff makes it easy and painless. I have recommended them to a few friends and highly recommend them to anyone needing their services!
My husband went to this clinic in July with complaints of low energy, sleep issues, irritability. Dr. Brock did a complete blood work up and discovered that he had low testosterone and alarming triglyceride, cholesterol and blood sugar levels. They started him on a medication regimen, suggested diet changes and encouraged exercise. In one month after following their individualized plan, he saw improvements and felt a little better. In just 3 MONTHS, his testosterone levels are improved, he has great energy throughout the day, sleeps through the night without interruption, and his overall mood has improved. His triglycerides are normal, cholesterol is normal and his A1c is 4.7 which is amazing!! If you have any of these issues, you owe it to yourself and those you love to go to see Dr. Brock. We credit his medical expertise and plan for saving James’ life as he was on a silent but deadly path to some serious medical complications. This clinic has a very welcoming staff and their ability to explain things in a very down to earth manner can turn your life around. We cannot express enough thanks to everyone at the LowT center! We know that as we continue under their care, we have better health and great days ahead!
Im not someone that rates facilities either positive or negatively. I went to Low T over 5 weeks ago. I lacked S drive, ambition, & felt like I was in a fog. After getting my results, and starting treatment. I feel like a new man again in all aspects. Highly recommend checking this out if you felt like I did. They will get you back on track. The staff there are nice & friendly also.
Its been 4 years being treated by the great providers here. My health is in an all around better state, and I would definitely recommend them to any man for an overall evaluation.
Place has really gone down hill over the past few years. have been there since they opened. Stopped going and took in the form to stop payments out of my account directly. Even after saying they made a mistake and took one they shouldnt they are still taking payments out of my account. Havent been in three months and they still charging my card. Call and phone just rings. Its not the pleasant place it was a few years ago. Id like my three months back but I cant get anybody on the phone.
I can’t give this place enough stars. I was running late and called to ask if they could wait a couple minutes after closing so that I could not make it before close. I’m going on vacation and this was the only time I could make it. They stayed and took care of me. (I was 10 min late). Thank you Jessica Wallace and doc. Now I’m ready for my vacation.
Low T center is a chain of clinics specializing in mens health, particularly in testosterone replacement therapy. They follow protocols in order to administer this treatment and the patient meet certain symptoms and free testosterone levels. They also do some primary care and treat erectile dysfunction. It is best to do cash pay as most insurances have really high deductibles now unless you work for the government or very large corporation. This clinic is very busy at times and coming early is best. Getting to home self-injection is most ideal as much lower price and more convenient.
I’ve been a patient of the low T center for several years. The staff is great and the services they provide are excellent!! Jessica at the front desk is especially great!
My visit to the Low T Center went well. Staff was wonderfull. Where it began to fall apart was after I decided to cancel over the weekend after my visit. I tried for a month to cancel my membership. I was promised a refund by there billing department. Finally after trying for a month I got a response saying there would be no refund after giving emails that I had promising a refund. I wasnt expecting a full refund ,,, just a partial. I will never go back nor would I recommend going if you dont want a hassle.
A wonderful place with staff who are knowledgeable and friendly. My well being and health have improved vastly since I have been coming to them for five years now.
Low T has been life changing experience. The staff are great and very professional. I feel like they care about my health
Been coming here since they opened. They are top notch in every aspect of patient care. The amount of AWESOME CUSTOMER SERVICE…ESPECIALLY FROM MS. JESSICA is SECOND TO NONE!!!!!!
I never give reviews, but I cannot say enough great things about Low T Center that I just had too. Larry is absolutely amazing. I have been going here for 5 months and Larry has completely changed my life. I did not have energy , low sex drive, and could not maintain my muscle mass I worked so hard for over the years. After the first month I felt better and stronger. Looking back now I am completely changed. I have the same muscle mass and energy I had in my 20s along with the sex drive. My wife is just amazed. She is very happy with the new me. If u are having any symptoms like I had before go to Low T Center and ask for Larry. He knows his stuff. My family doctor didnt understand the need for male hormone therapy. Larry is an expert and understands. I would give it 10 stars if I could. I love this place!!!!!
The staff is helpful, the new location is great. I’ve been a patient for several years and I’ve never felt better in my life.
Great staff. Jessica and Brock are super. Always get great service and I am so thankful for the health care I’ve received there.
Always clean, quick and willing to help. Jessica has always been efficient and down to earth while performing her job.
Low T Knoxville really changed my life. It was the best decision I made to go get my levels checked. The staff and everyone is great.
Very thorough at what they do. Its very important to go to a place like this for low t because things need to be closely monitored and general practitioners dont have the specialization in their practice to do what needs to be done to make this process as safe as possible.
The Staff is extremely friendly and always greets me by name and the providers are thorough and provide great care…would highly recommend
LowT in Knoxville is GREAT!! Their staff is always attentive and on top of their game. Wait times are always decent and efficient.
I have been receiving TRT from the center for over a year. The center is very thorough in diagnosis. The TRT has been a life changing event for me. I have much better mental clarity, physical health has changed tremendously and the staff at the center is amazing. All are caring and friendly. I am very thankful for each of them. JOY totally. Thanks
Great place and staff. They remember your name when you walk in!! Attentive and quick service.
By far the best service I do on a weekly basis. As always thanks all. Jessica is the front end rock star!
Excellent staff, professional, and very fast service if you go early. Dont go on Saturdays unless you are prepared to wait for a bit, but they open at 7am on Thursdays so most people can go before work. Why anyone would get up and leave after waiting an hour I dont know, its for your health and to feel better! Take care of yourself, take the time for yourself, get your bloodwork done, and commit to the process. Me and everyone else I know on HRT feels better than we did when we were in our 20s. By far the best thing health decision I have ever made. Almost 50 and I look better than I ever have.
Their staff is top notch. They are professional and caring. They really seem to have your overall health in mind.
The staff here is very nice and professional and the treatment is quick and easy. I recommend for anyone that is thinking about doing the treatment to come here.
I was told I needed to donate blood. I refused to wear a mask at Medic. I asked if they could do it outside, since they had all their blood vans outside. I was told no and sent away. Well, my sister is a nurse, so she took about a pint of blood. When I went in for my second shot. They refused to serve me and denied me as a patient. So, I then asked for all my labs and went to National Low T Clinic. I was told my hemoglobin and red blood cells were within the normal ranged based off Low T’s lab work. There was no reason for them to deny based off the lab results. Low T Center was unreasonable and refused me service because I refused to wear a mask at Medic. Not only that. Since I did give a pint of blood. My labs would have been even lower, but I was refused service and sent away. National Low T Center was extremely professional. They went over my labs and showed me exactly what I needed to know. Low T Center did NOT go over any of my labs or show me how to read the labs. They just told me my levels were too high and I needed to donate blood.
New location is easier to access and allows for more space. Great environment and helpful employees. TRT is the best at Low T Center
Everyone is friendly and professional. The folks here are amazing. Testosterone therapy is a real life changer. Highly recommend the Low T Center.
Friendly staff and very helpful people. They’re good at sticking me in the buttcheek with a needle too!
Can’t say enough about the wonderful staff and professionalism! Always very helpful and quick to help you with all your needs!
Been going to Low T center for 5 years they are always so professional and such good people to work with.
So far Ive had 1 injection and going for my 2nd. My levels were very low. I had no energy. I already feel better and the staff are great
Always friendly and helpful. Never had a bad experience and never had to wait longer than expected!
Best decision I ever made they have improved my quality of life in a way I could ever understand wish I had come here sooner for sure
Long story short, I do at home injections and was signed up for automatic payment withdrawal that they took out 10/21/2020. I went in to the office to sign a cancellation form to stop this and also for a refund for the $85 they withdrew since I did not get any injections. They said they would refund and email saying they would and would call me at the end of the day to let me know but they did not do either. I have called twice asking for it and still no email or refund . I’m starting to believe they are giving me the run around
Low T isnt the only thing they offer. Sleep apnea and other services are also available.The staff is amazing and help make everything so easy.
I’m beyond thankful for testosterone therapy, and the staff is the most personable of any doctors clinic I have ever been to; they treat me like gold and are beyond friendly.
Jessica Wallace is very professional and always has awsome smiling attitude welcomes everyone at low t center
Staff is the best. Has really help my levels all around. Definitely recommend
Great staff. Quick and easy every visit. Positive changes.
Great office always in and out quick. Great staff. Jessica I the best.
Great service and they seem to genuinely care about their patients.
Made me feel great again and now Im a triathlete. Great staff and I look forward to my appointments! Highly recommended!
To all the guys out there struggling to keep up with the pace of everyday life, like I was.You need to go get your Testosterone tested!These ladies have changed my life in so many positive ways I’ve lost count.Bottom line, if u want to feel like your 18 again, give them a call or stop by. They can make it happen!
What a Great Place! With the kindest and hottest staff in West Knoxville. What is keeping you from dropping by?
Great stay love the care and friendly staff thats why I keep coming back
Awesome staff. Always quick and easy. Very professional.
Awesome place! Staff is always friendly, courteous, and fast!
Love this place!
Great service, very efficient! Staff is always friendly
Awesome People who knows their stuff. The Staff here are awesome and experts at knowing their trade..
Awesome staff and very low if any wait times.
Very knowledgeable and friendly staff. I would recommend Low T Center to anyone.
Been going here for many years. Great place and great staff!
Best place in Knox for mens health! Really great staff, always takes care of you!
Excellent staff. Hospitable atmosphere. Fast and thorough.
Great patient care! Fast care with a smile. You always leave happy
Friendly staff. Always helpful. No complaints ever.
They do great work! I feel 110x better!
I’ve been more than pleased with the professional service received here
Love Low t center helped me greatly thanks. Highly recommended.
Great experience and staff, always in and out very quick
Staff is Very friendly, and a great place to go to.
Excellent, responsive staff. Have been a customer for years.
Great staff! Great experience every time!
Website says $50 labs,but its $100. DO NOT give them blood until youve had consultation! There are a million little reasons why they can reject your treatment, and they wont tell you until youre already committed to the $100 fee. Its a sham...never again!
Great place for mens health. The people treat you very very well..
Great Facility with knowledgeable staff and awesome customer service
Great friendly staff. Very good experience
Great people
First class staff and service highly recommended!
Been going for years, great experience always.
Great staff. Always kind and efficient.
Great customer service and care! Highly recommend!
Friendly staff and excellent service and health care.
Great people and great service. Highly recommend.
Excellent service and the team is great to work with.
Great place go, gave me my legs back!
Fantastic very friendly I feel better than I have in a very long time!!
Excellent staff and great results.Looking forward to coming back in march.
Best clinic in the area, with the friendliest and most informed staff!
Greatest staff ever. Very professional.
Great staff and Great atmosphere! Very professional but also very friendly!!!!!
Super professional and courteous staff!
Great staff and excellent services.
1 year later 35 pound lighter and feel great.
Very wonderful and friendly staff !!!
Awesome. Great knowledgeable people.
Great staff and service!
Fast and friendly staff.
Very nice place and people
Great place and people.
Staff is friendly and helpful
Friendly & efficient staff
Its been a game changer!
Love these guys!
Awesome Staff!
The best!
Jess is the best!
Awesome service
Amazing!
Great place
Love this place
Friendly staff
Great
Awesome staff!!