Just a friendly reminder: I felt something recuring in your end probably disordered. For instance, you helped me to fix the payment by credit cards yesterday, but this morning, your system denied my sending my email message to reply your email message asking me to say I satisfy for your service you did yesterday.
I’ll never use this service again. Did a test out of pocket thinking that it would be quicker than go to a provider.It’s been now more than 48h (half past 50h been precise) since I did my test and no results yet!Today I went to a provider and did the same blood work. They gave me the results in 3h..If you can’t go to a provider, use it.But if you can, don’t waist your time and money!
Highly recommend this company for testing. Great customer service! I had to call to reorder 2 tests that I ordered incorrectly and my call was answered promptly by a live human (Trey) and my credit and reorder was processed in just minutes. I was able to get tested at a Quest location the same day and got my results the following day. Can’t get any faster than that! Will definitely use this company if needed in the future.
I would recommend this service to anyone in need of testing. I mistakenly placed an order that I had to have credited and reorder again. I called and Trey took care of my problem and walked me through the reordering process which was successful. It required me to call twice but there was absolutely no wait either time. I went to Quest labs the same day and got my test results the following day on the Personalabs website. Very impressed with Personalabs
I receive excellent service from Trey Wilson he was very pleasant and knowledgeable. In today’s Scary world it felt good to have someone who put you at ease by aiding me With direction as to where to go and what I needed to do to get my lab test perform. I really appreciate people like Trey and hope to meet many more.
Online support helped me out within seconds. First time users get a discount so that was very nice. I received my results within 3 days of my blood being taken. Results are easy to read and give you raw data plus a straight forward normal, below normal, and deficient result. I am very happy with Personalabs. Everything was fast, smooth, ad affordable. I highly recommend to anyone and everyone interested in self testing.
Personal Labs is a great service especially if you are a self-pay patient. I went to a local lab for bloodwork ordered by my doctor and was told the price would be $976! I went on Personal Labs and was able to get the exact same work for about 1/3 of that price. I also had some trouble with the order when my sons name was listed as the patient instead of mine. I had instant results when I clicked on the chat and then called customer service. Very courteous and prompt response from this company. Keep up the good work!
Wow- extremely efficient system, I am totally impressed as are my family members ( a couple are Doctors). Not only did it make the visit to the lab quick and easy, I had my results in my email the next day! Additionally, I am truly thankful to have found a better way to get my labs done, much easier and much more affordable. Most importantly, yes, the patient should get the results, we pay for them, they are our samples. Great service, great concept!
I have used Personalabs.com many times and have only good things to say. Their website is straight forward and intuitive. I do not have health insurance and I find their prices manageable - plus, I almost always find a coupon for cost savings which makes a big difference in out-of-pocket expenses. Additionally, Quest Diagnostics accepts Personalabs lab orders and my experience with them has been stellar as well. I always get an email notice that my results are reported and Ive never had an unreasonable wait time for results. My only gripe is not with Personalabs or Quest Diagnostics; it is with the State of New Jersey which doesnt allow self-ordering of labs (can someone tell me why?!) Lucky for me, Quest in PA is only 50 minutes away.
Ive used PersonalLabs twice thus far, when booking my blood tests at Quest Diagnostics. I find their website extremely User Friendly and when I had a question about one of the test codes on my doctors order, the Chat Box answered my question with ease. I also believe their prices are more reasonable than paying for the tests on the Quest website. I highly recommend Personalabs!
I had a problem receiving a discount for a heath test that I chose. I called Personalabs and Trey Wilson from Personalabs helped me received my discount. He was very knowledgeable and quick at resolving my problem. I have been using Personalabs for years and have always had excellent service. Keep up the good work!
Personal Labs provides great tests at fantastic prices. The Customer Support Team is phenomenal. The turn around is quick. I highly recommend them. My whole family uses them.
Personalabs has provided an excellent service for me over the last week. Trey is awesome and really took care of me properly and professionally. Anyone thinking about using this service can rest easy that their process is A-1 top shelf. Im delighted, thanks to Trey and Peronalabs!!!
Had to contact customer service twice and both times they were very attentive to my needs. The service and results were excellent. I ordered the Comprehensive Liver Profile and Male Hormone Panel.
Great experience … Website was very easy to understand & the options for labs were amazing I chose a wellness lab order to see my overall health … I truly appreciate this wonderful experience
I have been using Personlabs for many years now. They truly are the best. The customer service is also very quick, professional and friendly. Every question I have had over the years they were quick to answer and help with. My family and I will only order all our labs from Personalabs. Thank you Personlabs for making every experience a great one!!
I’m a very busy developer, I find the service provided by Personalabs to be the most effective way to keep a check on your health without the pain of sitting in a Dr’s office for hours just to be given another appointment to check your blood. To me this service being a 59 year old man provides the checks I need to make sure I’m doing my best in the personal health part of my life. I rate this service a 10,thanks
Personal Labs is great and they provide A-1 service. Trey was such a great help and I got my results back in no time! I Highly recommend them to anyone
This company provides lab exams of your choice at a reasonable cost. Very cost effective, no more expensive lab work for me. You just pay through the website & go to you local Quest Diagnostics near you, & and present the payment to them and get it done. For sure for sure I recommend this website to others👌🙏🙌.
Persona labs has saved me so much money, they are very accessible and you get the lab results within 24hours.Consistent good care and quick results.Prior to persona labs, I would have to make an apt., go to a doctor, who would then recommend a lab, make a apt with the lab, wait for the lab to bring the results to my doctor, and only then would I be given my prescription. Very lengthy process.With covid, I was displaced and lost health insurance, I feared paying high out-of-pocket prices which ultimately culminated in going without my medicine at the cost of my health.Now, through Persona Labs, I can get my results cheaply, regardless of where or how often I move, take them to a doctor via Zocdoc, and get my refill in no time and affordably.Saving me money and putting me in charge of my health.Persona Labs sets a new standard in healthcare!It really has helped me so much and I highly recommend.
Great company and awesome customer service. I ordered the wrong test and Trey in Customer Service switched it out for me without any additional fees. I had zero issues using this at the lab.
Trey Wilson is the epitome of awesome. Understanding, thoughtful, informative, knowledgeable, helpful are just a few of the many wonderful characteristics he displayed while helping me. We need more leaders in the world like Trey, I am thankful to have met him.
Personalabs is great! Especially for self pay patients. Saved so much to get my blood work done. Trey is very knowledgeable and helpful in the process of it all. Thank you so much 😊
I received great service with purchasing my labs and instructions to get my labwork done. When I was waiting for my results the customer sevice department was very helpful. I would reccomend this service.
Bait and Switch! Their website says they will write a prescription if an STD test comes back positive, but they wont. After contacting their customer service I was told that they only write prescriptions for certain infections that require antibiotics and that I was out of luck. Update your website. I basically wasted $80.
Trey is great! I couldnt find my results because I didnt know where to look or how to read the result page properly. Trey was kind, gracious, thorough, and most importantly didnt make me feel stupid.
Personalbs has been awesome I’ve have ordered a few labs from them and the process is a breeze, I definitely recommend Personalabs for and lab needs without going to the Dr.You have a lot of variety to choose from and it’s great if you need to know immediately rather then making and appointment and waiting to see a doctor.
Customer Service from Trey is first class, every question asked was answered in detail and in timely manner, I would highly recommend this place to anyone looking for great lab work at a fair cost!
My wife have used personal labs many times and very happy with there services and price. Tray the manger is excellent at providing great service.
Affordable and easy process. Highly recommend. Have used them for several years now through 2 IVFs.
AMAZING COMPANY!!!!! I dont know where to start the customer service is wonderful and very helpful. I use this company for all of my blood work orders I have save hundreds over the years!!!!
Cant speak for the service itself, as I ended up getting a refund for personal reasons. However, they did refund me in full, even waiving the fee mention in their ToS, so they win on customer service.
Literally had my results in under 24 hours!!!!! Insane turnaround time. Will definitely be using them again
Simple, self-directed testing, and I got a great wellness panel that told me a lot about my current state of health without needing to make a doctor’s appointment. And I got the results directly.
Trey was fast, efficient, and I was happy with his service. He took care of what I needed in minutes to my satisfaction.
Went and got tested yesterday using Personalabs and I just got my results in a little over 24 hours. Thank you! Now I have to learn about why some levels are elevated and make the changes.
Great service. I was able to successfully get my labs checked here.
Thank you for the great customer service..Trey the manager went above and beyond.. myself being a small business owner I appreciate that its rare to find nowadays
Great customer care and they have an awesome environment that makes you feel at ease while away from home.
I was extremely pleased, no wait, fast results and very professional! Ill for sure be back for any future blood work!!
Great service, lets me have access to all the information not just my doctor.
Great customer service. Felt very informed about the test that were done. Thank you!
Easy to schedule or walk in at a time when they are not busy. Then it is simple walkin and walkout.
Great customer service. Best place to get blood work done!
If you want blood work this the place to go
Great experience and personal service is the best.
Customer service is awesome here
Great customer service.
Great customer service
Javonna Wilson was Amazing!!! She walked me through the whole process and helped me set everything up Asap. If I could give her 10 stars I would!!!