I’ve been going here for so long and since Dr. Bosia has left nothing has been the same for me. The receptionist is rude and need to learn how to be more nice and how to properly explain things. I called to see if I can schedule a virtual appointment because I live a distance away and I already had to call out of work 2 times in 1 month for appointment. I had missed my 3rd appointment for my results because I forgot. Instead of saying “unfortunately we can’t do virtual calls because we don’t offer those options, so we will have to schedule an in person on **** day and you will be given a note for work” She said for the past 2 years this had been our policy and that’s not our issue it’s up to you to remember your appointment no matter how long away your appointment is. Then I went on to say I didn’t even get a call to confirm the appointment and she said it’s not our issue and chuckled. And to end the call said your appointment is booked on *** bye. She didn’t even wait for me to respond and just hangs up the phone. I thought that was so mean and to think I should trust people like this with my medical records and procedures Is crazy. This will definitely be my last time here and that’s so sad because I’ve been coming here for years.
I have been going to this doctors office for over 10 years since I was a teenager. Mind you with the same insurance. I had an appointment in January and I called to make this appointment at no point was I told I owed any money for any bills my insurance did not pay. When I got to my appointment, they told me that I owed $500 but if I paid in cash it would be half priced. This seemed very odd to me because I had received nothing in the mail or any phone calls from the office or my insurance. I told them I would contact the insurance. When I called the office back never in my life was I met with such horrible customer service by Jackie… who I assume deals with the insurance company’s. After multiple phone calls with her I finally emailed her convincing her that the insurance company needed the doctors office to call them regarding the bill. ( when I had spoken to the insurance they said what they were trying to bill me for was cover and should have been paid for). Jackie had told me she had finally talked to my insurance and that she would be able to schedule the appointment I had originally in January it is now the end of February. I went in for my appointment today and she told me the insurance is not paying. At no point again was I called by the office or contacted in any way to be told this. I work two jobs and dont have time to not be contacted via phone, email or mail regarding insurance issues. Needless to say I won’t be back. Worst customer service.
Dr. Juncosa has been my doctor for almost 30 years, he is awesome. Always has time to answer questions and makes you feel very comfortable. Office staff is fantastic too.
Ive been visiting Dr. Juncosas office for the past 5 years. He is very professional, nice and caring. He listens to you and addresses all your concerns. He has a great sense of humor. The staff is wonderful.
I’ve been a patient of Dr Juncosa for some years now. I continued to visit his office even when our insurance wasn’t covering his service. I saw him on 6/3 for an emergent situation and this is the second time as his patient I’ve had to do so. The staff recognizes the urgency and they get you in to see the doctor in a very timely manner. It’s greatly appreciated. Then him... he takes the time to listen to your concern all the time analyzing the situation. The analysis of my situation wasn’t palatable, but he made it easier to digest. He pairs medicine with compassion and I was able to get on with what needs to be done. I love him 😍
Ive been a long time patient of Dr. Juncosa for a multitude of reasons. Besides his excellent care, his office staff is friendly and helpful. He makes you feel welcome and its like a visit with a friend rather than a doctors visit!
Dr Juncosa is the most amazing Dr you will ever experience! Ive been his patient for over 22 years and now my daughters (whom he delivered), are now his patients also. Trusting, caring, communicative and patient. Nothing better!
Dr. Juncosa is absolutely the very best! Ive been a patient of his for over 25 years. Office staff is just as amazing and tentative. I highly recommend if your looking for a phenomenal gynecologist. You’re not a number, but an actual patient!
I’m 19 and recently went to Dr. Juncosa for my first ever gyno appointment. Leading up I was a bit nervous but once I stepped in the office it disappeared. The staff is great and the office is very nice! Dr. Juncosa made me feel so comfortable, as if he were my friend. I 100% recommended him to anyone!!
I have been going to Doctor Juncosa for 27 years since I was pregnant with my second child. He is an amazing doctor. Professional and knowledgeable but also the greatest bedside manner. His office environment is welcoming and relaxing and the staff is the best. Especially Patrice. Love them all.
Dr.Juncosa has been my doctor for over 10 years,the staff is friendly and knowledgeable and they provide excellent customer service.Dr.Juncosa is an excellent doctor he can explain complex matters, he is an excellent surgeon and his beside manner and professionalism is undeniable.He is a great doctor you cant go wrong chosing him and his staff.
Dr. Juncosa is an amazing doctor who is very professional, caring , has passion for his profession and makes you feel comfortable.His staff is very professional and treat their patients with great respect.I highly recommend Dr. Juncosa to any family member or friend.
Dr Js office is very nice place to go. The reason I switched is because of long waiting times in my other Dr whove I had for over 20 years. My cousin suggested this office thats how i started going. The staff especially Patrice and Jackie are very accommodating and helpful. The whole staff helps my visits to be great, no long wait times which is very important. Dr J pays attention and doesnt rush you in and out. I continuously recommending his office to my friends.
I have no words to describe the professionalism of Dr. Juncosa and his staff. Since you call the office Patrice is very efficient and she knows how to make you feel comfortable. Also Jackie is ready to help.They are beyond amazing. I will recommend him to all my friends and family members. If you are looking for the Best Doctor. Please do not hesitate to call him. Thank you Dr. Juncosa and staff.
I have been a patient of Dr. Juncosa for 20+ years. He is an exceptional physician who truly cares about his patients well being while utilizing best practice and optimum standards of care. His staff have all been part of his practice as well, which to be honest, says a lot about Dr. Juncosa himself !!! ☺️
Dr. Juncosa is knowledgeable and experienced. His best quality is that he makes you feel comfortable and that he genuinely cares about you. Ive been going to his office for about 8 years and I would highly recommend him to others.
Dr Juncosa is one of the most caring Doctors in the world. He listens to you about your health and just life in general. His staff is friendly and very helpful. I would recommend him to anyone. I love Dr J !!!
Dr. Juncosa is extremely kind and caring. He always goes above and beyond to listen to my concerns and to make sure I am well cared for. He has even called me personally to make sure that I follow up on mammograms and blood pressure checks! Who does that these days?Like Dr. Juncosa, his staff is warm and friendly, while remaining highly professional.If you want a Gynecology practice that cares for you and treats you with kindness and respect, look no further.
I have been seeing DrJuncosa for over 20 years. Bottom line.... he’s the best. Professional, up to date on current relevant information to women’s health issues, and his sense of humor is amazing. everything we need all of n one! Recommend him without reservation.
Dr Juncosa is truly professional and competent. Have been his patient for many years. I wouldn’t consider going to anyone else. He has seen me through many life events. Births ,miscarriages ,death and life. He is a gem !!!
Dr. Juncosa is a great doctor. He is dedicated, knowledgeable, and professional. He takes the time to listen and is always there to help. I have been his patient for the past 27 years. I highly recommend him.
No one enjoys going to the Dr’s office, but if you must, this GYN doctor’s office is one of the best for sure. After being a patient for many years, this gentle Doctor remains very intelligent, extremely knowledgeable, and instantly puts you at ease. The entire staff is an extension of Dr Juncosa, wonderful, very efficient and very friendly.
I have been a patient of Dr. Juncosa for over 5 years. All I can say is that he is the best Doctor ever. Professional and caring. Karen Bosnia is great as well as all the staff.Highly recommended!
This review is long overdo. Ive been using Dr. Juncosas practice for a few years now. When I had to change insurance companies my previous doctor didnt accept that insurance. Dr. Juncosas office came highly recommended. I havent specifically used Dr. J., however I see his wonderful PA Karen Bosia. I feel very comfortable with Karen. Karen is very thorough, pleasant and patient. I never feel rushed. I have to mention that the office is very clean, tastefully decorated & has great vibes. Good energy. The office manager, Patrice is awesome, extremely sweet & kind. Appointment scheduling is easy. Sometimes there is a bit of a wait to be seen, so bring a book etc. I dont mind the wait, because I know I am in good hands.
I love Dr. Juncosa. Hes been my gyno for many years and I wouldnt change him for the world. Hes knowledgeable, honest, and great at what he does. Ive even moved 30 min further away and have kept him as my doctor. From routine check ups to surgery hes been great! I can say the same for his staff. If your seeking a quality all around gyno he is it!!!
Dr. Juncosa has been my doctor for 27 years and he delivered two of my 3 children. He and his staff, who have been with him for decades, are profesional, courteous and attentive. I highly recommend him!!
Emilio Juncosa is a rare find in the medical world today! He is a committed and sensitive doctor who really cares about his patients. He gives you all the time you need to explain your concerns and problems and makes you feel relaxed and comfortable. His medical expertise and bedside manner allow him to solve your issues, however minor, professionally and with a positive attitude. In todays rushed medical climate, Dr. Juncosa is a keeper. I feel blessed to have him as my gynecologist.
Dr. Emilio Juncosa sa is the ABSOLUTE BEST Doctor you can ever hope to find. He is not only so incredibly nice to talk to but he always makes you feel at ease. He gave me some hard news today about my health and he was sooooo patient and willing to talk to me about my health’s current condition. He is incredibly warm, generous with his time, and just AWESOME. I cannot praise this doctor enough. I wish all doctors were as professional and Amazing as he is! 😊
Dr. Juncosa is a great doctor. He is very friendly and made me feel comfortable in what could be a very uncomfortable situation. That was my first appointment and I will definitely recommend Dr. Juncosa to my friends.
Dr Emilio Juncosa has been my Ob/Gyn for the last 15 years . It is an absolute pleasure to deal with him and his staff . I have always found them to be quick , attentive, friendly, professional and very courteous .At times the line might be busier than usual so I call back and am usually successful . This situation is the exception rather than the norm.His office is one of the few medical offices I look forward to visiting.Dr Juncosa is a very patient, kind, caring , and knowledgeable doctor and I would highly recommend him.
I have great confidence in Dr. Juncosa. He has been my doctor for many years and he has kept me healthy. He is a very caring individual and a great diagnostician. I highly recommend this medical provider.Anna Felsher
Ive been going to Dr. Juncosa for almost 20 years. He is the best gynecologist is South Florida. He truly cares about his patients and take the time help.I appreciate him.
Dr. Juncosa is the best! The office staff is friendly, the wait time is short and he is a very easy-going, funny, and thorough. I’ve been seeing him for 23 years. There’s no one better!
Dr. Emilio Juncosa is a wonderful physician. Very caring and knowledgeable. His advice is very insightful and substantiated by research. He listens and takes time to explain. Great energy.
I have been his patient for over 25 years. He listens and really cares about your health concerns. I would recommend him highly to any woman that seeks a compassionate and caring practice. Everyone in the office is great.
Dr. Juncoso is AWESOME!! I am a new patient and I could not be more impressed with Dr. Juncoso’s compassion, smarts, professionalism and kindness. He is a great human and the very best doctor!
Dr. Juncosa is an excellent gynecologist. He stats updated on the latest practices. His staff is professional. He is very interested in his patients’ comfort. I highly recommend him.
Dr. Juncosa is very professional and easy to talk too. He explains everything clearly and takes his time with you. The office is very clean and you don’t wait for very long to be seen. I highly recommend Dr. Juncosa.
Have been seeing Dr. Juncosa for many years. He is always ultimately friendly and knowledgeable. The office staff are equally kind and efficient. I highly recommend Dr. Juncosa.
I dont know who they have manning the phone but they are extremely rude. First telling me I was overdue for a pap smear when I was not and then all but hung up on me when I was asking about how to obtain my health records. This is why I stopped going here and go right on next door to Dr. Siudmak. Appalled.
I’m always happy to visit Dr. Juncosas office. The atmosphere is friendly because Dr. J is a friendly person. Patrice at the front desk is a sweetheart and the Doctor is a very special MD.
I been with Dr. Juncosa for more than 20 years. He make me feel comfortable and answers all my questions with professionalism. His staff is dedicateare efficient.
Dr. Juncosa is the best! Hes professional, knowledgeable, and has the best sense of humor. The staff is very nice and provides excellent customer service. I highly recommend.
I have been a patient of Dr. Juncosa for over 15 years. I had my anual appointment and they called me to asked me to get there 20 minutes later than my appointment so I didnt have to wait in the office. Outstanding service!!!!! Everyone from the doctor, nurse and front desk attendants are amazing. Always pleasant, smiling and ready to assist you.
The customer service is terrible, every-time I call the office with a question there is a rude woman who responds, and this is the first thing she says to me, who are you? Clearly, Im a patient, calling the doctors office. During my last visit, I asked her to make a change for me because the front office, where she works at made a mistake in my name. As a result I was unable to access my online test results, which was something that would of helped to reduce my anxiety that day. When I had asked her to fix the mistake in my name, instead of politely responding that the change had been made, she rudely tells me that I had already told her that three times. I had been so anxious that day that I didnt remember asking before. I dont understand why someone who works in a doctors office would speak to patients like that. You have no idea whats going on in someones life, clearly this person has no customer service skills. As a result, Im gonna have to give this doctors office a 2 star rating. I dont feel comfortable going there if thats the customer service Ill be receiving.
Dr Juncosa is a straight to the point knowledgeable doctor and that is what I look for in those that tend to my healthcare needs. I have never waited more than 10 minutes for my appointment which I know to many is important.
I totally enjoyed Dr. Juncosas professionalism and expertise in his field. Never met a doctor who was so real and made me feel comfortable the entire time I was there. I loved his energy!
I am a devoted patient of Dr. Juncosa. He has always been there for me going beyond the call of duty to address my needs along with providing insightful medical advice and direction. I would and do recommend him to everyone I can.
Ive been going to Dr. Juncosa for many years. If I ever have to change my insurance and by chance he doesnt accept it I would have to get an insurance he will accept. Would not change him for the world. Very knowledgeable and the best bedside manor of any doctor I see.
If youre looking for an extraordinary doctor, I highly recommend Dr. Emilio Juncosa. He is intelligent, he substantiates recommendations with research studies, is compassionate, gentle, and non-judgmental. All while creating an environment of calm and assurance.
First time here. I had a wonderful experience. Dr. Juncosa was very professional, friendly and most importantly, took his time. I was very happy and pleased.
As a new patient, I was impressed by Dr. Juncosa’s professional but comfortable manner which put me at ease right away. He spent time with me to understand my concerns and fully answered my questions with easy to understand language.
Dr. Juncosa has been my doctor for over 20 years. He is very personable and professional with a great sense of humor!
Dr. Juncosa is an amazing Doctor he is knowledgeable has excellent bed manners and makes me feel comfortable at all times. I extremely recommend Dr. Juncosa.
It was a wonderful experience. Dr Juncosa is a professional and compassionate doctor. He answered allmy questions and I left the office very happy. I would definitely recommend Dr Juncosa as the best gynecologist !
As I changed insurance company, I was thrilled to know I could see Dr Juncosa again! He is caring, professional and very down to earth. Also glad to see the same team!
I showed up for my 2:20 appointment at 1:53. There was one lady in front of me that got called in and no one was after me. It wasn’t until 2:47 that I was called up to the window where Patrice (rude receptionist) told me that my husband couldn’t be on his cell phone. Meanwhile the last 53 minutes, we had to listen to her and other loud mouths talking, laughing, about being a spy on customers. MORE IMPORTANTLY, the window was open for us to hear her conversations with patients on the phone. Complete Lack of privacy. Needless to say I told my husband to take the call outside. Next, She is now just noticing that I changed my address even though I checked on the Check in sheet that I have moved. But that wasn’t priority I guess like talking loud and being obnoxious while having the audacity to tell my husband no phone?! Kettle calling the pot black are we? The cherry on top of the cake— I’m now told that my payment must be made in cash. To which I was not told over the phone, and even if she did her job properly and did tell me, why Am I just hearing about this now practically an hour later while there are no other patients? Only to be told I can reschedule! Is that a joke? I then ask to speak with her manager or my then doctor Karen, and without visibly seeing her I can hear her country accent say that has nothing to do with her. Perhaps not, but loosing me as a patient does, and this reviews that other people will see does. Another lady came to chime in, trying to talk over me, and I’m saying how can you give me an answer without hearing your customer out? Does customer service mean nothing to you? Does profesionalism ring a bell at all? What about when you first got hired and was on your toes? what about the customer is always right. Or better yet doctor Karen coming out to say my apologies for the inconvenience this is just our policy.Boils down to-53 minutes laterVery loud obnoxious conversationsLack of privacyRude to demand NO talking on phone (hypocrite)No change of address doneJust now telling me we don’t take cards. Care to reschedule?!By the way, if read this long, Patrice was always rude the last couple of years I’ve been going. I even just moved further out, But it was Karen that I came back to see as I felt comfortable with her. Unfortunately, never again. I rather pay more and be treated kindly and promptly. Another by the way, $190 for my visit. I’m sure I can find better. Hopefully a lesson learned.Thanks for reading.
Nurses are Nice and ProfessionalBut I want to see the doctor. The first appointed was last year. I saw a nurse. Then second and third appoint just got the nurse. Detail: the receptionist doesnt say you are not seeing a real doctor. I found out inside de room!And when I asked to see him( it was 1 month ago) the receptionist just said / he is not seen patients now or he is not available( something like that)Not sure how the other reviews say he is wonderful and could see him!Even requesting appoint for 2 months later, I was not able to get to know him!I am returning to my previous doctor that is 1 h away from my home( that was the only fact that made me look for a doctor close to Miramar and doc Juncosa was highly recommended!)A note to the office manager- please send the reception girl/ lady to a customer service trainingShe needs it urgently.
Dr. Emilio Juncosa’s office is a cordial and pleasant place to be. Dr. Juncosa and staff are professional, respectful and friendly. The office has a clean and caring atmosphere.
Dr Juncosa is very thorough and personable. His office staff is pleasant and you never wait long. I’ve been going here for years and highly recommend.
Dr Juncosa is one of the best drs I know. He’s very pleasant, caring & very much concerned about his patients care. I am very grateful to be one of his patients. 🙏🏽🙏🏽
I have been going to Dr. Juncosa for about 14 years and he is very personable and a wonderful doctor. More physicians should be like him.
I feel fantastic!!! Dra. Karen is an amazing Doctor! Very resourceful and knowledgeable! She give the right prescriptions twice when I needed right away! Thanks Doc! I am very happy under your care when necessary !🙂😌
Love this doctor! He really cares about his patients & takes the time that’s necessary.
As far as I’m concern the all time best GYN. The office decor is very soothing to the senses..... as Just thinking about a gyno visit can be stressful.... Dr Juncosa office staff are friendly and courteous. Dr Juncosa is just the best!!
Emilio Juncosa is an amazing doctor. Very responsible and always available to support his patients. Highly recommend him.
Dr Juncosa always listens to my concerns and has a great bed side manner. He’s eager to help and advises the best alternatives for care and treatment.
Dr. Juncosa and his staff are always pleasant and courteous. They are very attentive and spend that extra time to address any concerns. Great service
Ive known Dr Emilio Juncosa for about 14/15 years...he maintains a beautiful waiting room ....the rooms are all clean n very comfortable...Hes still the best person, Dr and human being in his profession...wouldnt trade him for any other specialist in the gynecologist field....
Great Dr. and staff. Dr. Juncosa takes his time when he’s with you and addresses all of your concerns without feeling rushed.
Dr. Juncosa’s Energy is unmatched, It is nerve-racking going to any doctors office but he made sure that his patience is comfortable and the staff is superb.
Excellent Dr. and the staff very friendly the office is extremely clean and the Decoration its great.Dr. juncosa is willing always to answer any question and always very professional Dr.juncosa take time to explain every single detail and always making sure that I did understand very well
I have been a patient of Dr Juncosa for over 20 yrs. he is a fantastic provider and his office staff is excellent.
Great staff. Dr. Juncoso made me feel so comfortable and spoke to me in details about my concerns. I will definitely return!
Love how Dr Juncosa takes his time and answers all of my questions. I might walk-in a little down but I always leave hopeful and happy thanks to his knowledge and sense of humor.
Doctor Juncosa has been my Gynecologist Doctor for over 20 year, he is the best I will never switch him with another Doctor I highly recommend him...
Dr. Juncosa is an excellent Doctor. Answers all questions and concerns. A gentle and caring profesional.
He is the best doctor and really cares about his patients. He is very intelligent and takes the time to talk to you and truly listen.
Dr. Emilio Juncosa and his staff are outstanding!No wait, profesional service, and friendly atmosphere... You feel welcome and cared for
Both Karen Bosia and Dr.Juncosa are just extraordinary doctors and lets not forget the amazing staff !!! Karen will always be super special to me for delivering my baby girl ;o)
I must say, when ever I walk into this Ofc I am treated with such gracious. Respect, the front desk medical assistant clerk is a great people person.
Dr Joon casa Amelia is a very good doctor is very patient a good at what he does I adore him Ive been going there for several years now and I am happy with him God bless him and keep him
Great doctor and team. All questions answered with care. Spend a lot of time in consultation. Definitely recommend Dr.Juncosa.
Check in procedure was fast and easy. All covid19 precautions taken.Dr Juncosa is a great doctor, very knowlegdeable.
Hes a wonderful and caring doctor!! Has always taken great care of my family!! You will definitely feel comfortable there
Dr Juncosa is a blessing to his profession. I always enjoy a visit with him!
Dr. Juncosa is the only gyn I would ever go to. Dr. J has been my gyn for many years...he is the best.
AmAzing place! Been going for over 11years and they’ve been consistently amazing. I moved out of state and still make a point to come here when I visit home. Don’t want to go anywhere else for my obgyn care.
Everyone in Dr. Emilios Office is not only caring but they will be sure you are well taken care of. Dr. Emilio is 5 STARS in my book.
Excellent experience every time. Dr.Juncosa is attentive, does not rush me, extremely knowledgeable and professional.
Best Lady’s Dr I ever had going to him for almost 25 years ! He takes his time with you not rushing at all!
Dr. Juncosa is caring, knowledgeable and funny. He makes the chore of a doctor’s visit a pleasure.
Dr. Juncosa is by far the BEST doctor ever!The whole staff is amazing!!
I loved Dr. Jumcosa and his staff. I have been his patient for so many years I won’t change him for nothing.
I have been seeing Karen for almost 20 years. I would recommend Her, and this office to anyone looking for a OB/GYN you can trust!
I always have a wonderful experience here. They are extremely professional and I feel very comfortable. I would recommend to any family member or friend.
Best doctor, great rapport with patient. He listens to you and take the time to fully explain your concerns.
Have been a patient for years. Amazing group of people. Professional, knowledgeable, and friendly. Comforting atmosphere
Great doctor, always very professional. Treats you like a member of his family.
Doctors are super professional, but the staff in the lobby are very RUDE, is very uncomfortable, not a good morning, not a happy face!
Love this office been a patient for many years, the staff is amazing and I have seen Karen Bosnia NP the majority of the times and love her.
At the hospital for tests he prescribed. The hospital needed clarification, and tried calling Dr Juncosas office for over 2 hours! No answer, no return call. Wasted day for me.
I wish all my doctors were so caring! Amazing office and staff as well!
He has been our family doctor for many years! Great bedside manner.
An amazing physician who I have utilized over 27 years. Accessible, personable and knowledgeable.
Doctor Karen Bosia is very professional and well experienced. Best Doctor I have seen in her field.
Is very professional, I’ve been many years with himThe schedule always on time
Dr Juncosa is very thorough and always friendly and there to answer any questions.
You will not find a more knowledgeable, caring physician than Dr. Juncosa.
Excellent gynocologist.Explains things very well.Friendly and makes one feel comfortable.
Best doctor ever!! Informative, caring and professional. Great staff.
I am please with my Doctor.Emillo Juncosa and his staff.I would reccomend this facility.
These ladies are great at what they do! I love being a patient here!
The best gynecologist and support staff ever. I love them.
Great customer service, friendly, helpful, staff and clean facility! I recommend them
A friendly and excellent doctor, that I have for many years.
The staff is wonderful, easy to speak to and always there when needed and understood your problems
Amazingggggg service !!! Makes you feel super comfortable about very uncomfortable visits 😂.
Excellent care , wonderful doctor and staff . Thank you !!!!
Very friendly and professional! Would recommend to anyone!!!
Karen is Amazing!! Definitely recommend this office !!
Emilio is very pleasant and has great bedside manner.
Great doctor, awesome staff!
Dr. Emilio Juncosa is amazing 👏
The friendliest and best service in Broward.
Dr. Juncosa is wonderful
Just, the best!
Great!!
Excellent and empathetic.
Excellent Doctor
Excellent Dr.
He is my gynecologist for almost 20 years. He has always been characterized by his professionalism, chivalry and humanity towards his patients. At a time when I lost my health insurance, he worried about having an affordable price for his practice. He is a very kind person, with a special character, who provides security. In his office there is always an atmosphere of familiarity and comfort. Their Staff make the perfect complement so that that terrible visit that every woman avoids becomes comfortable and safe.Congratulations Dr. Juncosa and I wish you many more successes.
Thank you, Dr. Juncosa for your understanding and human warmth. Very grateful 😘
Excellent, very professional and very explanatory treatment.