5/5 stars! I had a great experience at Optimal Lab Test! The ladies who drew my blood were absolutely wonderful. I was a bit nervous as I had a previous experience where I passed out while getting blood drawn. But they were so kind, understanding, and reassuring. They made me feel completely at ease and took great care of me. Thank you so much for your professionalism and compassion! Highly recommend!
We went in to do some nipt testing($599.00) and the ladies were trying to rush us out after i had called to see if it was okay to come. I advised the lady on the phone exactly what time i would arrive and she said it was completely fine. We had questions and they kept dismissing us even though they didn’t know the answers. Simple questions like what trisomies exactly were being tested for. They took like 15 minutes just looking for a flyer and then said i couldn’t have the flyer as it was “confidential information”. The flyer literally said only informative material about what tests were included. I said how is that confidential? She ignores me. Then we asked about knowing the gender. The lady said it would be a separate charge($139.00). We decided not to add gender.How ever when it was time to pay she said we didn’t have a choice as it was included in the nipt testing but it was still a separate charge.So now i don’t have a choice? She said no, now i had no choice. So ridiculous to try to get overcharged for something you decide you do not want to add. On the flyer it clearly said that you could do the test with or without gender so I’m guessing this is why they would not let me have it. I took a picture of it. I ended up paying($738 + 3% card fee= $760) because i had driven out and i really wanted nipt testing done for my baby but what a terrible experience.
I recently visited Optimal Lab Test for a womens comprehensive test and had a very positive experience. The entire process was quick and easy, taking only 30 minutes from start to finish. The lady who assisted me, Reyna, was extremely knowledgeable and helpful throughout the entire process. She was kind, quick, and made me feel comfortable during the testing.I was impressed with the efficiency and professionalism of Optimal Lab Test. The facility was clean and well-maintained, and the staff was friendly and accommodating. I would highly recommend Optimal Lab Test to anyone in need of lab testing services. Overall, a great experience and I will definitely be returning in the future.
I just love these ladies and the great customer service I received every time. They are quick, courteous and caring. Thank you so much
I wish I could give this place more than 5 stars, I would. All I have to say is this place is amazing! The staff is super friendly. I loved the supervisor who helped me. She is so kind, respectful, and so sweet! I wish there were more people like her in the world.
I had a wonderful experience with Samea! She understood my anxiety with needles and did her best job at getting me through it. 10/10 will always make sure to ask for her everytime!
Fast and easiest blood sample Ive Ever had taken so grateful for their professional business. It was a pleasure to come here!
Staff was very helpful and friendly. I was able to get in and out quickly and it was the lowest pricing found for the test I needed.
Very professional, AWSOME service. I strongly recommend this place for your DOT test. they work flexible to help you even after hours.
This place awful! Has a bunch of childish women here who don’t do there job. Been sick for 4 years while trying to find what wrong with me and lazy turbin wearing women work here if you black go elsewhere
Very nice staff! I truly recommend this place.
The appointment itself too a total of 10 minutes & I got my results the next morning a little under 24 hours. Beyond satisfied
This was a very friendly place and they were able to help in a very reasonable time frame.
This is Natalya I have not actually been to my appointment yet but wanted to shout out to Eric for being totally awesome and giving me the answers I needed and pricing without any issues!! Thank you Eric!! You deserve a raise!
Optimal lab test was amazing. They came to us and did the test and got the results in 2 days. Eric made our experience fast and quick. I would definitely recommend this lab.
Really nice ladies !!! Results are fast and accurate! 100% recommend !
Reyna was amazing and best health care person I’ve ever met. She made me feel safe and heard and also did the most painless blood draw I’ve ever had. Thank you
The entire staff is Really Kind and Funny. Very helpful and professional. Treats other very respectful and professional. They deserve raises 💙
I highly recommend this place I was in and out in less than 20 minutes
The were quick and professional. Would definitely recommend.
They are closed on Sunday but they were kind enough to accommodate us and schedule the PCR test that is required to travel outside the country. Fast and easy and they emailed us the result in 1 1/2 hour. Very nice people, I highly recommend them. Steve and Jocelyn Williams.
Great experience. The people were very kind, the doctor was very informative, and the procedure was seamless. I recommend it.
Sara Morales did an awesome job assisting my drug test. I felt bad that I rushed her because my lunch break. She was performing her job well & fast with a smile. Sara was very professional & friendly and went extra miles to help me. Excellence customer service, well done 100%. Thank you Sara 😁👍Julie V. 6/16/2023
Ms.Reyna got me in and OUT quick and I’m TERRIFIED of needles but she kept the conversation going and I DIDNT EVEN FEEL IT so THANK YOU GIRLYYYY PERIODT
I went on a Saturday and all I can say is great service answered all my questions will recommend
Sarah was very very helpful and very very efficient, and she had two people before me! I called beforehand and she answered all my questions without sounding rushed. I really appreciate the service that I received today!!
The female medical professional was absolutely incredible. She made me feel very comfortable and safe while drawing blood and had the best bedside manners that anyone could have. I recommend for anyone that needs lab work to visit this place. Competitive prices as well!
They were fantastic, profissional, friendly, fast with the service and the results and they are also so sweet!! They return the calls and even call you to see if everything has been cleared up and if you’re satisfied. They really appreciate and care about their costumers/patients. Thank you so much. I appreciate that!
The staff here are amazing, super friendly and very accommodating. Just the fact that they are open on Saturdays was a huge plus for me as I was kind of urgently trying to get testing and the results came in super quick. I wasn’t expecting to receive them until Tuesday but my expectations were beyond surpassed when they came in on Monday morning. I never thought “where” you got lab testing done made such a huge difference until I received false results from another lab that left me in quite a panic. I trust this place 120% and I will definitely choose to go here next time I get any lab work done for certain. Thank you guys so much!
Last minute call for lab work and staff was able to work me in. Pleasant over the phone and made me feel welcomed. I would recommend to anyone needing great care and quality service!
This place was clean! Very professional, and Sarah was very polite. She treated me like a customer that she has known for years. Anybody that needs a test? I am telling them to go there. Thanks Sarah.Gentry Harrison Bradshaw
I went in to get my PCR test for travel and Sara has been amazing. I was freaking out because my 48hr test at Walgreens was not ready and they couldn’t do anything to help. Sara was really quick to get me through the process and I was out in under 10minutes. Wow!!! Cost was affordable and service was great! Definitely recommend this place. It’s hassle free and you get your results within 2hrs.
Great service, Came in for DNA test today and it was a quick and easy process.
I had a great experience at Optimal Lab Test thanks to Sarah and Karas comforting care. They were friendly, knowledgeable, and made me feel at ease throughout the testing process. I highly recommend this lab testing center.
Came in here for my school lab and this place is wonderful, the coworkers are super nice most especially Samina made the blood drawing so easy and never felt needle at all, will definitely recommend
They did for $89 what my doctor said would cost $2000 and did it a day. I was able to self adjust my medication am now feeling great.
Great service here. Rosa a new nurse there was really nice, although being her first time she seemed nervous but she was really nice along with the other doctor. Got results fast and Im satisfied with this service. If I ever need to do a test again I will come back here 5star
I would recommend this lab above all the others because they went above and beyond to help me and my fiancé with blood work. They waited for us out of their businesses hours. They treated us with respect and care. And when the results came they explained all of them one by one. These people have my respect,
Great customer Service. The lady at the front desk so polite abd very good at her job . She made me feel so comfortable while taking my blood sample. Accurate testing result. Thank you.
Excellent customer service! Short wait time, l highly recommend.
I don’t exactly enjoy visiting labs, but this location offered convenient and quick (2 days!) lab results. They were very forthcoming with any questions I could come up with since I was so unfamiliar with the process. With my schedule I have to make last-minute appointments so I love that they’re open on Saturdays. They have a lovely office and very friendly staff, and they’re pretty good with their wait time. I would definitely recommend them if you need results that are quick and cheaper than most insurance rates would allow.
Very friendly staff! I came in close to closing and they were still very understanding and helped me out. I was in and out! Great people and place!
Great experience. Affordable. Very fast results.
Did a test there, they are open 6 days a week, and employees are kind and nice there, and very patient to explain you all kinds of questions. Very helpful. I had a good experience there. Their price is fair. A good place to go if you want to any test. Include COVID-19 test, they only offer 24 hour result service. It is the place you want to go if you have an emergency that need the result in 24 hours. Overall, it is good, I will do business with them again if I need to.
Went on Tuesday and got the test results on Friday of that same week. It was a super fast service. I went as a walk in and there was only a short wait. The girl in the front was very informative
They are very nice and helpful basically made me feel comfortable and the blood work went quick and easy
Eric with Houston dna & std testing was amazing I was recently told by a brief partner that she had my child I did the right thing and went in and got a dna Eric and his staff walked me through it and even fit me in minutes before closing the day of they also offer a legal backed dna test that can be used for child support court I would recommend these guys to anyone in need of dna paternity testingThanks Eric
Taraq was totally awesome! We were frantically worrying on getting our results back due to the extensive wait time of 48-72 hours to take a cruise. So we bit the bullet and called for an appointment, he graciously waited for the five of us to show up to get our tests back in the same day. He did, would totally recommend anyone, even though we had to pay.
The service in person is great, very clean & friendly staff.When I received my results things became unacceptable.I had a dna test done, I received the results and called to have them explained which they did, then my brother did, then my brother and I called and were told the same and explained the same again, which she then said, if you’d like call the lab and they can also explain, so we called the lab, the lab said they needed an email for permission we called back optimal they said they will call them, she called back in 30 mins and said, hema are you ready for the news you’ve been waiting to hear, then gave us a different answer. When we asked to talk to the lab directly we were told to “let it go” move on with my life, etcWas the point of me coming to Optimal for a life lesson on how inconsiderate we become when we realize we have made a mistake or to find out the results of something I needed clarification on.I admired the kindness I was given in person, but this experience has left so much trauma.Understand when you give a service that people are paying for it’s not up to you to decide whether or not they should “let it go”
Customer service was Amazing! I had to get blood work done and I HATE needles, but the doctor talked to me while she inserted the needle and I barely felt it. She made me feel comfortable with her drawing my blood. She is an amazing woman and a beast at her job.
The staff was was very friendly and professional. There was no wait time for my appointment and they stayed late to get my results to me. I would definitely use them again. Thank you-great experience.
I stopped by for some blood tests. The staff here was absolutely amazing in helping me deal with my apprehension of needles. They spent ample time looking for a suitable vein so as not to have to stick me more than once and when it came time for the deed, it was very gentle and painless. They flawlessly drew 4 tubes and had me out the door in 15 mins start to finish. The service here was amazing and I will definitely will be going back for any future blood work.
The lady in hijab on the front desk is very kind and respectful. I will surely come back again .
Fast, accurate, reasonably priced, and the service was exceptionally attentive and provided everything I asked for. very good! I would highly recommend this place.
Going through a situation, called several places. Ran up on Optimal Lab Test and they were running a special on DNA. Thats my kind of language, $299 and 3 day turn around. They also offer a host of other services that well be experiencing. Thank you for your speedy services.
**UPDATE**Initially gave this lab a good review, staff was friendly and as mentioned the only lab I could find open Saturday. I am currently very upset with the service. I went in because everyone promised fast results, I did the lab work Saturday and I am still waiting on results until tomorrow because “4th of July is a lab holiday”. I work at a clinic and here I am at work. Quest and lab corp are working today. Why do clinical pathology labs think is ethical to receive blood samples on a Saturday if they are not to be tested until the following Tuesday due to “holiday” I wish I knew they worked with this lab sooner, I would have taken my business elsewhere.Fast and reliable. The staff is nice and helpful. Also the only lab in Houston that is open Saturdays that I could find. Will use again and recommend to friends and family
Very professional staff and had a great experience overall. Would definitely recommend.
Eric was wonderful throughout the whole process. We will be referring anyone here for any lab testing needed.
My fiancé and I went for a DNA test for our five month old baby. The staff was very kind and took care of us in a respectful way. My family would definitely recommend this place.
Very professional and dedicatedstaffs, definitely recommend them to anyone who needs a good Lab, also no delays in getting the results.
I visited the Lab two times and the results were wrong. First time, the staff was very kind and he corrected the mistake immediately. However, second time, the lady staff was very rude and she told me that she was very busy. After two hours, I called the Lab again and she then corrected the mistake. I’m very sad about her.
Famina was a wonderful help and kind service ❤️
Great service very detailed. Eric is great. They were able to get me in on a Saturday. Thanks!
Great service, Professional staff. I got my results faster (2h) than I thought. Keep it up
It was pleasant place and lady was so nice and no waiting it was a good experience and was not high price its affordable.
Great service, kind people they were able to help me on a last minute dna test on Sunday the best place to get your lab test done .
Great service! front desk and reyna were sweet!
EXCELLENT CUSTOMER SERVICE AND VERY CLEAN!!!
Excellent customer service. The staff today went above and beyond to make sure I had everything i needed to complete my sons health testing. They are patient, kind and thoughtful.
I needed a test asap and I called and they said they would come in for me on Sunday. I’m afraid of needles and I didn’t even feel it. Great place.
Great serves! Fast resorts! I had my appointment at 9am and my international flight was at 4pm that day.They were able to provide my test results via email by 2pm!Reliable lab!!!
Thank you for your kindness, help and patience.. Really grateful you guys didnt hesitate to come open after hours to test us, and the results were received a day before promised! Again, thank you! Recommend this office to 100 percent!
I would recommend this place they were very helpful. I had great service here they called my name quick there was no wait time. Place is clean inside and they followed the covid protocol thank you for your services!
I had to come get a quick test done. I am really afraid of needles. Everything turned out fine. Nice, small place.
I brought my son here for routine blood work ordered by his doctor. My son hates needles and was not so cooperative (mind you, he’s 17 years old). But the staff here did a great job at easing his fears and were able to proceed with drawing his blood with no issues. They also accept insurance. I highly recommend this place.
Great service, very friendly staff. Made an appointment so no wait time and I was in and out in less than 10 minutes for a full panel test! Prices are also reasonable, thanks!
I was able to book an appointment for the next day and the result was emailed to me in 2 business days.Pretty fast serviced!
Attention was pretty good and got the results back in the estimated time.
The staff are very nice and thoughtful. Came here on a heavy rainy day and mom my is in a wheelchair. They brought the testing kit to the car so that my mom could save some trouble
Great service. Reyna was really helpful and nice.
We got a PCR test here and the service was great. Very attentive and they provided the necessary documents for us to be able to travel. Will definitely use again for more tests and recommend to others!
Very polite, blood sample was taken very efficiently and felt no pain just a simple sting. No wait time what so ever, was in and out within minutes. On top of that, Samina gave me very useful information to improve my health.
There were 5 of us needing a negative test for a vacation and we got an appointment at the last minute and they were gracious enough to wait for us to drive there at the last minute. Way to go!!!! Great customer service!!!
The experience is so awesome. The staffs are very nice and friendly. You have any questions and they help you to get it.
Very Professional and reassuring. Not so many clinics take time to educate their patients on symptoms and covid 19 virus.Also got my results on time.Excellent service!!!
Great last minute testing! They have a variety of tests to offer including B12 and allergy testing.. I had a wonderful experience and the lovely woman who helped me was very nice and makes you feel extremely comfortable. I would recommend! 10/10!
Honestly I was in a rush to get a drug test done for new employment, they got me right in and the process was quick and easy. Very friendly as well. Sure beat some of the other places Ive had to go.
Optimal Lab Test is a truly professional place. They was very kind and knowledgeable. I highly recommend them for any type of test you need.
The sign on the door says that they open at 08:30 but no employee showed up until 08:45. Two out of three technicians were not wearing masks - in violation of CDC guidelines. I hope they dont screw up my tests...Response to responseThey are liars, too! I wore my mask as soon as I entered!There are signs on the door and on the walls inside saying EVERYONE must wear a mask.CDC recommends, 04/19/22: Wear a well-fitting mask indoors in public, regardless of vaccination status or individual risk (including in K-12 schools and other community settings).This is the ONLY healthcare facility that Ive been in that doesnt follow proper safety procedures.I will recommend that my company find an honest, conscientious lab for future use.
Excellent service. Needed a PCR test for international travel for Jan 4th. Called Jan 3rd, got appointment within 30 mins and received results in 5 hours! Thank you.
Very quick and efficient office! I called and came in the same day to get a PCR test needing results by the end of that night. Came in to test in the afternoon and received results that evening. Very nice staff as well!
So fast and efficient easy and timely resultsVery courteous and cordial excellent customer service
I went on Saturday, which is extremely convenient, to have a DNA/paternity test. They were very help and made sure I understand what was going every single step of the way. I will not only recommend people come here for any lab test, I will put them in a van and drive them here myself. I am forever in their debt. Thanks for everything.
The people here are very nice when you come here they quick in fast I would recommend them to anyonePS please be nice to the lady that are in the office
Found this place on Google, called nd spoked to someone named Eric (dont remember his last name) but he was very kind nd polite nd helped me with pricing nd location. Got lost getting here lol. Upon arrival nd entry I was greeted by a young woman by the name of Rosa, very sweet polite nd awesome worker. Had a nice conversation nd didnt take no more than 5 minutes (for my procedure anyway) Highly recommend her as a go to, she might be new but she definitely knows whats she doing nd very helpful. If I need to Ill definitely be back here I dont mind the drive. Thanks again Rosa youre awesome!!!!
This is my first time writing a review for anyone. I would whole- heartedly recommend this lab. The staff is very kind and professional. Thank you Sameena for a wonderful experience.
I recommend them 100%First time I’ve been there. All of the employees were so nice and understanding. The owner went above and beyond to help meThanks!
Very great customer service! Kept you informed all the way through your time there. Fast, informative, & clean. Excellent response time & test results. Thanks again!
Excellent service! This lab is quick and staff is really friendly
Went in for a pre employment testing..Service was very rapid, affordable & all the workers were very nice.
Great atmosphere. Had to stop by there yesterday and check my blood sugar levels and the staff were amazing and very accommodating. I highly recommend.
Drawing blood was painless and samina was very very helpful and ensured I got the correct labs done. Will come again. Thank you!
Very friendly & quick service! Would be going back for other testing! 10/10 would recommend
Went to get a PCR Covid test for travel and the process was fast and smooth!The kind young lady who took the samples was very professional and outgoing .l Got my results within 2hrs!!Thank you!!!l highly recommend this location!
I absolutely love Eric. He definitely has patience and doesnt mind walking you through the website. He also reminds with with the address. Very helpful.
Pretty fast at collecting and the results were given to me in a few days. The service was excellent!
Quick and easy covid-19 PCR testing. Got a test at 6 pm and they had my result the next day 9am. Service is good they called me to let me know I had received my results.
We went for a travel Covid-19 test to a place this morning where there was a huge line. As a result we went to Optimal Lab Test. Fast and friendly service. We were so relieved! Definitely would recommend this lab to anyone who needs a lab test.
Just tried using Optimal Lab Tests after using a major chain lab company for a year for pre-employment drug screens and its a huge difference from my old process. We have only been using them for about a week and already the customer service has been exceptional! We received results super FAST, like in the same day and the price is super competitive (less than what I was paying before to send new hires for drug screens). Having hours on Saturday is a huge plus as well.
Decided to come here after doing some research to get some test done. Both of the employees there were the sweetest and very professional. They offer a lot of tests to be done here. Most definitely will return for future testing. Very clean!
Went in for a random drug screening was a little late, the lady was super nice. Turned around and came back to stay late to help me. Im vary pleased with the customer care.
Excellent, quick & fast .. she’s very informative and experienced as well. would highly recommend, no appointment required
Not only a very convenient lab but the people that work there; I want to express my gratitude to Fahmeena Begun, an amazing person with positive and sensitive attitude that took the time to talk to us with patience and gave us peace of mine with very good vibes, and performed her job as an expert, and was expecting our results to inform us as soon as possible; endless thanks Fahmeena!!! God bless you!!!!
The Receptionist Was amazing with my 2 year old son, and the process was quick and easy no hassle 30 minutes max in and out, I would come back here again!
Very good service and response
This was the best place I. I could have gone too life changing. Quick process friendly and results back on time. Thank you very happy and satisfied with my results I feel at peace.
I appreciate the staff for staying late for me. I was running late due to traffic and they were so nice to stay and wait for me. Great service. They were so nice.
Outstanding service! The Staff at Optimal Labs are very professional. I highly recommend Optimal Labs. Thank you. Marilyn H.
Our family have used Optimal Lab 3 times this past year for pre flight COVID tests. Their service was very efficient and convenient and their staff are very friendly and accommodating.
Thank you sooo much. Ms.sameena you are really professional and knowledgable if I can give, I can give you 10 ⭐⭐⭐⭐s thank you once again youre awesome surely coming back again...
I came in for a 10-panel drug screening because I am applying to nursing school and the lady is so nice and I got my results quickly
I was late and she still took me in. She was also very nice and professional 😊
AWESOME PLACE!!! CAME OUT ON A SUNDAY TO HELP ME! FIVE STAR RECOMMENDATION!!!!
They’re great, professional and I highly recommend to go and visit this place, beautiful people working here
The whole process took less than 10 minutes for an instant result for a 10 panel drug test which was $39!Sofia was very professional, kind, and informative which made the experience very easy! She can even email your results. I would definitely recommend Optim Lab test if you need this service as a condition of employment.
Great Customer Service. Sarah and Benita were very nice and helpful.
As a small business owner this company was fast and easy to be able to get my employees drug tested on short notice. Thank you. Will definitely be my go to company from now on!
Great place! Went in for a drug test and the ladies there were very fast and efficient.
Very fast and easy when it comes to drug screening. The staff was very attentive and ready to get you the help you need!
I’m so glad I found this Place. I sent one of my employees here for a drug test. The place we normally use was closed and this place offered to come in after hours to help us. I was so amazed with their customer service and communication. I am have decided to switch my business to them and send all my employees here.
Very efficient and professional. I was taken care of quickly yet politely. I will return as needed. Samena was awesome!!!
Asim was so awesome got me quick and easy and he’s a hard worker , he was running it alone and he still handled it quick !! Definitely recommend !!
I’m recommended this place. They provide good service and get your result fast for blood test.
I would like to say that this place is the best one to visit. My results are very good now I feel in peace. Thank you to Optimal Lab Test.
They are great they have a full staff on site to get you right in and give you personalized service all the time thank you for the great experience always 💯
They have the best customer service. I have been here for testing for school and they are affordable and fast. I’m letting all my college friends know about this place.
I was very satisfied with there work also the service was quite and easy
Both owner and staff was very accommodating. Lab process/result was done in the same week and I was very happy with the service. Excellent customer service! Highly recommended!
Let me try to give this lab 5 star rate.i went thete to get PCR test before flying back to my country.the place is good and good hospitality from the staffs there.i get my result within 24 hrs to able to check in with the report.thanks for the help
I would recommend anyone to go here for any type of lab work needed, done fast, in-and-out, quick and very nice people.
Awesome place. They were super helpful and courteous. Will def come back if I need any more lab test..
Great fast service, very professional and respectful service…thanks for all the help
Great customer service, clean, polite, quick processing, helpful, great infection control
Optim Lab has exceeded my expectations. I was looking for a lab that could do a paternity test within 24-48 hrs. I am a 45 year old adoptee and i have been looking for my biological parents for years. I finally got a lead on my father and we had been communicating. His birthday was 08/20 and we were trying to get results by his birthday. The only problem we were having was he works off shore so we could never get together to do the test. Optim, was so helpful in working with us to make this happen. With all that said, they made it happen. We were able to get results on my DAD birthday. Yes he is my Father! It was the most happiest Day for both of us.
Sara offered great service and clear instructions. I was in and out very quickly.
Overall great experience! Went in and out, 30 minutes max. Rosa who attended me was great and professional made the experience easier & enjoyable. Definitely recommend.
Great facility. Very caring and well mannered staff. Ive been a few times for different tests that I needed for court and they are quick and ready everytime.
Great experience, given this Covid-19 situation, I felt safe with all the safety measures this lab took. Most of all, their prices are the best in town. Highly recommend this place.
Peaceful environment. The wonderful lady was nice and friendly. Great customer service!!!!
Great and timely customer careMade me feel comfortableI recommend this location☺️
The staff at the Optimal Lab are very prompt, courteous and detailed. I love their office is very neat and well organized!
Excellent service. Did PCR-RT test and have the result in less than 24 hours as promised. Will recommend this place any time any day.
Great service. Professional staff, love this place. I would definitely recommend going there for any drug or lab test.
My visit was quick and easy. No waiting, the people were kind. Was a good experience and i saved $70.00 having my test done with Optim.
Great service. They are pleasant people and result came out pretty fast.
Great service, friendly and helpful. Thank you so much for all you do. Happy holidays
The technician was knowledgeable and friendly. I was in and out in less than 15 mins with my results. I recommend this facility for anyone looking to get a test for work .
Excellent service. Needed a 24 hour covid PCR test for international travel and drove 30 mins to this lab. Samina was very thorough and patient.
Excellent service. He was extremely professional and friendly. Id highly recommend this place if you are looking for quality drug screening.
Doctors referral is not required. Testing was done quick, and it was affordable. Sameena was very friendly and welcoming. Highly recommend!
Great customer service, very helpful and kind! Would definitely recommend.
The blood work was quick and the lady was so nice and informative, didn’t hurt a bit either!
Easy appointment set up. Friendly and helpful staff. Had covid test results for travel in less than 24 hr.
One of the best experience, I didn’t even felt when thy took my blood
I was seen right away, both women were polite and easy to talk to. Definitely recommend.
A very nice place! Thank you!
I really like this place, the service is reliable and fast, the personnel at this laboratory is knowledgeable and skilled. I highly recommend them!
Very professional and polite lady (Sameena Mazher). She clearly explained every step of the test to me. No delays, no waiting in line, and thorough excellent service.
Very help full and friendly staff.Went for PCR test required for international travelling, test was quick and results in the very next day.For people who are on critical timelines for PCR results , this be the place
A group of 27 people came here to have Covid travel test, they did a great job, we got our results in a few hours and we don’t have no complaints, thank you.
Vary fast and easy
I got an excellent customer service from Reyna
Super nice staff & Quick service , thank you so much!
Came in for the 5 Panel Test.Benita is very professional and the tests came out quick and precise. Would Def recommend
The woman at the front desk was very informative in helping me with my test. The process was quick and easy. I highly recommend
I just came out of this test lab and let me tell you best place i ever been, they make you feel welcomed and they make you feel comfortable. They explained the tests to me and helped me by narrowing down my options with professional opinion l. HIGHLY RECOMMEND
Fast, simple. Take care of their customers!Wish to be successful💪
I always have problem with drawing blood because I have tiny veins but with Safia and hope I’m spelling her name right, it was very quick with no pain that I didn’t believe she was done ❤️ Everyone at this lab is very nice and they offer good discounts for students.
Great customer service with quick PCR results. Will be recommending to all my friends and family.
Was so nice and very fast didn’t have to worry about waiting for a long time or nothing very great service thank you so much!!!
I’ve been here a few times for blood test and service is always extraordinary. Thank you
Wonderful place, professional, clean, welcoming and friendly staff. I will definitely recommend it! I had an amazing experience!!
Working with Optimal Lab Test has been amazing and very hassle free. Great customer service and prompt responses. Very much appreciated.
This is the best lab I have ever been to. They are super nice and friendly. I got my pcr test within 24 hour.
Rd Somina and Zoheb and also the lady in front very good people very great experience
Super fast and professional environment great communication super glad I went here
Great Services!!! Highly recommended!! If you want fast results.... Great staff !!!
Great service. Came in on Sunday to help me with lab test.
Service and Quality outstanding. Very kind. And so easy!
Absolutely amazing staff. These are the folks to go see.
Great service 10 of 10!!!
Optimal Lab Was a great experience, they were prompt and the customer service was awesome. I would definitely recommend them for any of you Lab needs
Always responding to emails and delivering the results quick. I have been working with Houston Optimal Lab Test for about 2 years and it was always smooth.
Came in for a last second drug test on a SATURDAY! While everyone was else was closed, and got everything handled super fast and efficient. Great staff!
I would recommend this lab! Very Professional and answered all my questions thoroughly! Time was very quick! Waiting on my results is the last step! Thanks again optimal lab
Great place it was my second time for DOT drug testAll employees very professional and good attitudeI would give them 1000 stars ⭐️ if i could thanksAgain
Very fast customer service and upfront desk were really nice
Awesome place. Took teenage son for drug test. They waited for us past their closing tim . Im so grateful for them.
Went in for a work required drug test. Experience was quick in and out, nice staff.