Great service, friendly staff who are very helpful, friendly and carrying. The lady at the front desk was very informative making it easier for me to decide what I wanted and needed. The nurse at the back applying the IVY was extremely helpful with information, and very pleasant. I definitely recommend this place for IVY infusions. The make you feel comfortable and welcomed!
I really like this place for IV therapy . Very well designed- don’t not feel like a cringey clinic at all. Like checking into a aLoft hotel. Very calm and CLEAN with transparent pricing. Great for new and expected moms :)Actually the only place that has a program just for moms to be. There is bio identical hormone replacement as well for men and women. Completely tailored to your body chemistry. This place offers regular Urgent Care support too -avoiding the wait makes it worth it for me. Sports physicals are only $29! The rooms are way more private than most places and the massage chairs are heated and LIFE. Fun but professional folks kept things educational but lighthearted. I bring my ipad, headphones and treat it like a spa getaway. Only thing that would be better is a pedicure.
My daughter brought me here to pamper me for Mother’s Day. It was actually so fun even though I felt a littler nervous, but the staff were so sweet and professional. The IV didn’t even hurt and the chairs we sat on had a heater and massage! We got the neu-glow infusion, which has the strong antioxidants, Glutathione and vitamin C. Helpful for anti-aging, glowing skin and lots of energy!!! I loved it, and want to come back next month!
Great first time experience! I have visited many IV places - this place is bonus with the Urgent care. The massage chair and semi private rooms are a big bonusFeels comfortable and it’s pretty quick
I visited this center for the first time today. Everything was great! I called ahead to sure they accepted my insurance. The receptionist encouraged me to book an appointment and complete paperwork online to speed up the visit and reduce my time in the office which I did.The location was not busy when I went in the afternoon today September 26th. Gracie and Sarah provided my care today. They were both pleasant and efficient. I was in and out in about 17 minutes.The lobby and meeting room were clean. Parking is free and easy. They have two designated parking spots for their patients.I would recommend. I will return if I ever need urgent care in the future.
Ive attended this clinic a few times, and I absolutely enjoyed my experience every time. The staff is professional, friendly, and genuinely kind. A special shoutout to the nurse practitioner, Ashley Pratel—her great energy and thorough explanations make each visit a pleasure. After taking the Nuenergy IV, I felt amazing, which convinced me to join the membership. I’m looking forward to coming back again!
Had a bad sinus infection. Was able to schedule on line and seen same day.Staff is wonderful, knowledgeable and accommodating. On the way to healing!Highly recommended.
NeuMed is like a well kept secret for minor emergency urgent care. Its like you went to a minute clinic, but instead of waiting for a long time for poor medical care you had prompt and very professional service. It stinks to be sick, but I appreciate being taken care of and not upsold or being treated like a number.
Every time I have gone to NeuMed Urgent Care, the service has been excellent and the staff has been friendly. I am always seen right away. I am glad that I discovered this Urgent Care and highly recommend them.
Took my daughter in after a long morning of terrible stomach pain while on vacation. We were scheduled to board a plane back home later that afternoon and didn’t want to take any chances, so we found this clinic online and are very happy we did. She couldn’t keep anything down and they were able to administer the meds she needed intravenously with the NeuroStart IV. I did find the overall visit more expensive than I’d anticipated, but the employees there made sure she was comfortable and she walked out an hour later smiling and feeling brand new.
I went in to remove a small splinter from my finger. I was told I would only pay $105 upfront out of pocket and my insurance cover an urgent care fee. I was later charged an additional $209.42 and my insurance $473.88. Billing codes were for emergency services. I was surprised by the cost based on incorrect information I was told onsite and based on the fact that NeuMed advertises itself as Urgent Care rather than Emergency care.Also, disappointing to see a credit card convenience added to the bill.
My son had been complaining of a swollen tongue and sore throat. I was looking for a new urgent care to try as the previous urgent care I would go to has gone down hill! I had a great experat NeuMed. The Nurse Practitioner was thorough and patient! We were in and out within 45 minutes.
I visited NewMed’s Galleria location about a month ago for an eye infection and was seen by one of their nurse practitioners. Unfortunately, I was misdiagnosed with pink eye and given the wrong treatment. That night, my symptoms worsened, forcing me to see my family practitioner, who correctly diagnosed me with blepharitis and put me on a different treatment.Since then, I’ve requested a refund and have been redirected to the billing department. The customer service has been a nightmare. Despite multiple attempts to contact someone, I faced waiting times of 35 to 40 minutes and still didn’t receive any resolution. I provided all the required documentation for their investigation but never heard back, even after being promised feedback within five business days multiple times. The latest deadline was last Wednesday, and still, no response.I am deeply disappointed with NewMed’s services. Regardless of the investigation’s outcome, as a patient, I deserved timely communication and resolution. This experience has been incredibly frustrating and unprofessional. I cannot recommend this facility to anyone seeking reliable and responsible medical care.
I am an IV therapy queen and I love NeuMed. From check in to the IV services they offer it is one of my favorite experiences. They make you feel taken care of. I look forward to trying more of their services.
Great local urgent care facility! So easy to make an appointment online and get in and out! Both times I’ve been, I was able to get same day appointments.
On behalf of my mother: Alysia and staff were professional yet warm and made me feel special! Also the medical assistant and provider were friendly. It was luxurious inside, I felt like I was at a resort. Went for urgent care and followed up and both experiences were amazing.
I was charged with a deductible amount even my insurance card says it does not apply to me. I felt so sick that i accepted the charge and then ask for a refund. I have trying to get it since March 20 2024. No one picks up the billing phone, when i finally talked to someone the said the refund will be processed that day ( april 1st). I left voice messages, 2 contact request in their web page and no one replies. Such a waste of time!
The nurse practitioner, Karizza, asked many questions and then a thorough examination and even asked my input on whether I wanted to the extra tests. I could not have been more pleased with NeuMeds care and time involved.
Hands-down five stars. Loved this Place. Very modern and loved the colors. Alysia was pleasant from the time I walked in. The Staff was very nice and listened to my concerns. They were able to get me in and out. Definitely would recommend this place for others to go!
Larry, Davis and Aaron were great help and very kind with my needs. Very swift and efficient process. Came in because I wasn’t able to put any weight on my left leg but they fixed me up with a steroid shot. I recommend any one to come by for their urgent needs. The facility was nice and clean.
Front desk Alysia was really pleasant . The location is modern and the music is good. IV was relaxing in a massage chair. The provider was gentle and quick with inserting the IV( needles make me nervous lol) . I felt refreshed before I even left out the door and I will be back
I came with a family member and all of the personnel, Alysia in particular, were very friendly and knowledgeable. The office is beautifully appointed, neat and very clean. Everyone there is helpful and attentive. I highly recommend it!
Very professional and clean. Went in for a happy hour infusion and was in an out in less than an hour. Davis in the front was very helpful answering my questions. Recommended!
Absolutely LOVE coming here for a boost in my immunity every now and then and Davis at the front desk was very helpful and kind!
Great, friendly service! They got me in and out quickly. Couldn’t ask for a better experience!
I went to the website and was able to make an appointment to be seen 15 minutes later. The staff is so friendly and engaging and do everything they can to make it easy and stress free. Was in an exam room in less than 5 mins after I arrived. They offer IV treatments for hydration with added vitamins, so while I was waiting for my test results I chose to get an extra boost. 10 mins later I had my results and my RX Called in to my pharmacy. I took the next 20 minutes to lay back and enjoy the heated gently massaging chair and took a nice nap.Will definitely return for urgent care needs and the IV replenishment!
Modern location , great music , friendly staff, front desk was very helpful ( I believe her name was Alysia ) . The IV with the massage chair had me feeling so much better before I left.
Excellent..Highly recommend!!Great environment from check in to check out again.Front desk service was very efficient and the wait time is very vey minimal.The nurse practitioner was very patient to explain in great detail and all our many questions and they are on to the point on the issue.
Highly recommend!!After experiencing the Shephard location I wanted to experience this one too.Upon entry I felt very welcomed the staff immediately greeted me and began my overall great experience. They ensured I was always comfortable and offered refreshments.The wait time was practically non existentCannot express how great the bedside manner was from the Dr.Amazing environment from check in to check out again 5/5 rating.
Excellent experience from beginning to end. Receptionist made IV infusion recommendations which helped in deciding which one was best fit. Enjoyed the very comfortable massage chair. Yeseli explained benefits of fusion therapy in detail and insertion of needle was painless. The complimentary water and crackers were nice perks. I will return for more IV infusions and will recommend to others.
Every single time I visit each employee goes above and beyond to make sure that I have a great experience. While getting Iv therapy the comfort is perfect, massage chair privacy you get a real spa like treatment. The place is always very clean. Perfect place for me which is why I have membership. Come check them out they offer lot when it comes to urgent care . Thank you Neumed
I love the staff especially the front desk receptionist! She was friendly and walked me through everything I needed. The MAs were great and NPs as well! I would recommend this place to anyone. I came here twice and was seen immediately.
Sarra Allsop, FNP and staff were amazing! Walked into the room being very accommodating and happy. She explained the process of the procedure very well.I have had questions on my bill, for 2 months now I have been emailing and leaving messages for their billing department with no response.Finally I called yesterday 1.22.24 and spoke with Alysia O, she also couldnt get a hold of the biller and she herself explained my bill and provided answers to my questions. She is an outstanding employee. She was helping me over the phone and was still doing her job.
This is my 2nd time at a NeuMed urgent care, the first was at the location in the Heights. Great service both times! This was the first time I elected for infusion therapy, I had a great experience with that being my first as well. Overall great atmosphere, great and swift service.
Staff helpful and friendly, but sadly they dont take my Insurance plan, anyway the staff kindly explained to me how would be the charges for the visit.
It was easy to make an online appointment and get immediate attention. Would highly recommend and have already done so!
The location is very modern and well kept. Alysia made me feel very welcomed. She was very professional and friendly! I had a great experience.
My go-to for an immune boost! Davis at the front desk is kind and knowledgeable. Love it here.
First time getting an IV, was a great experience. Staff was very friendly as well. Will definitely be back for more.
Received IV Therapy (my first time) and was assisted quickly and efficiently. Very personable and friendly staff. Comfortable chairs with privacy. Great experience!
Discovered NeuMed Modern Urgent Care today to have my sons sprained toe looked at. I found the staff very helpful and friendly and communicated effectively to make our experience very pleasant.My family will certainly regard Neumed as our go to provider for minor emergencies and mishaps. I highly recommend the business on San Felipe and Chimney Rock here in the Tanglewood area.
I had a great experience. Alysia was very helpful. She answered any questions I had as I waited to be seen. Staff made the visit pleasant even though I had to bring my toddlers with me
Courtney and Davis were of great help, after searching all over Houston to get a college sports physical NeuMed was able to tend to me in a timely matter and even printed out the exact forms I needed. I highly recommend NeuMed for all medical needs great staff, clean environment, and great hospitality.
Very friendly, so easy and nice! I will always get any IV infusions from here!
Staff is always super friendly and getting appointments is a breeze.
Excellent premium service. Luxury facilities and fantastic staff, it was a swift wellness experience
Excellent experience, scheduled an appointment 30 minutes beforehand and the online intake was very fast and easy. Professional and caring staff, along with very fast turnaround! Definitely recommended.
The doctor and nurse are very nice, warm heart, skillful and very professional. I feel much better and released after received the service. I felt very lucky to come to this urgent care.
I don’t know how long this place has been open, but i will tell you this: the customer service is impeccable-flawless perfect!! From the beautiful front desk assistant, who’s on her first day in that location, to PA Jonathan and the beautiful and compassionate nurse who even held my hand during a painful procedure, that was done so professionally and also taking the precautions to minimize pain as much as possible. I thank all of you, bc you were the highlight of my day.
Semaglutides weight loss programs have had a significant influence on my life. I have accomplished my goals incredibly quickly with the help of this medicine and their all-encompassing approach to weight management.
I was curious about the services offered. Alysia took my call and was extremely patient and willing to answer all my questions. Looking forward to coming in soon.
Ive experienced no major side effects with semaglutide. Any initial mild nausea quickly subsided, and I have had a smooth experience throughout my treatment!!
While using semaglutide, the assistance and guidance provided by healthcare experts was vital. They assisted me in navigating the weight loss process and gave extra tools to help me take a more holistic approach to my health.
Although Ive tried several other weight loss medications over the years, semaglutide has shown to be the most successful for me. My appetite has been greatly reduced, and I have fewer cravings, which makes it simpler to choose healthy foods.
Semaglutide has revolutionized my connection with food, enabling me to overcome emotional eating habits and cultivate a more wholesome perspective towards nourishment. As a result, I have developed a balanced and mindful approach to eating, paving the way for sustained progress in my journey towards optimal health.
My first time doing and ivy therapy. Everything went great. Davis was very welcoming explained everything so well. All the staff was great.
Great experience from start to finish. The staff here are amazing and compassionate people who take the time to listen and understand. Highly suggest this facility for fast and through care.
What an amazing experience. I was out of town and didn’t know who to reach out to for my condition. They openly accepted me and spent time with me making sure all my questions were answered. Definitely recommend!
Had an amazing experience at Neumed. Everyone here is well informed Alysia and staff ard is sooo nice.
The nurse practitioner was very patient to explain in great detail and all our many questions. Front desk service was very efficient.
I am so glad I found NeuMed Urgent Care. Relaxing atmosphere, friendly staff, affordable prices. I would definitely go there again.
Alyshia Owens helped so much, and I’ve noticed how clean it is, and how everything runs smoothly when she’s in. Great experience
Staff was courteous, professional and knowledgeable. Very pleasant experience.
Alysia provided the best customer service! She was quick and most of all very efficient!
I had a great experience today hitting up this new Galleria NeuMed location that is down the street from where I live. I got an IV drip and a vitamin D shot. The vitamin D shot is good for a month!
It is impossible to exaggerate how much Semaglutide has improved my confidence and self-worth. As the weight started to come off, I started to feel better about myself and was even more motivated to keep going on my weight-loss journey.
Quick, clean, efficient. Highly recommend for your urgent care and IV needs.
Great experience. Was there for less than 30 minutes, no wait time. I booked online. Beautiful facility.
Alysia at the front desk was very attentive, efficient, and courteous. The staff was wonderful
The best urgent care! Quick and easy to book… everyone is so friendly.
Very nice staff, super neat and most important quick! Surely recommended :)
These folks are polite, punctual and very compitant. Registration fairly simple and straightforward. I was in and out within acfew minutes.
Staff was great. Quiet and comfortable.I would recommend this business.
I came here today by accident because I got lost. Courtney was actually the first person to ask if I needed help with anything. I had never heard of IV Therapy Infusion before but by the way she explained it to me it was a must that I try scheduled my first infusion and will be back for many more.
Been here a couple times with my kiddos. Top notch care here. Shout out to Jonathan NP. Easy to talk with, very friendly, and knowledgeable!! Strong work guys.
Neumed is awesome! Excellent customer service - especially helpful and kind nurse practitioner Sarah.
I stopped by to pick up a brochure and Courtney was so nice she’s was knowledgeable and has a smile that lights up the room Neumed is my “Neu” go to urgent care.
This is my third time in this place and I definitely love it . Costumer service is the best 100% recommend
Alysia front @ front desk was helpful, clean, modern music and short wait time
Definitely coming back for an IV. Very very incredible how fast it works!
Great quick efficient service. Could not have asked for a better service from the front office staff and physicians.
Everyone was so kind and helpful Very professional and considerate of my pain. Would definitely recommend.
Alysia & staff were kind, felt heard and was in and out quickly. I will be back again.
Alysia was so sweet and very professional! Thank you for everything
I came in the office recently, Alysia at the front desk was so helpful and pleasant.
Loved my experience here!Amazing customer service and extremely helpful & informative. Thank you!
I had a great experience thank you Alysia she was so kind !!
NP was great, overall great experience from start to finish was pleasant. Very nice & clean facility
We went in for a stomach virus as a family, fast/almost no wait time and very knowledgable staff
Excellent Customer service, knowledgeable staff and a beautiful facility ! Definitely going back to Neumed !
Front desk was nice! Will be back.
Feels very good to have found my go-to urgent care in the neighborhood. Thank you NeuMed!!
Wow this place was not something you expect from Urgent Care. The service was quick/informative/through.
Everyone was very nice and professional. Highly recommend this place.
Seen quickly and efficiently with honest and respectful care.
Beautiful new facility, very friendly staff.
Was seen very quickly and very professionally.
Appt was efficient and professional.
Friendly clean knowledgeable
It took to long
Iris, shoku