PrimeSurro

300 Spectrum Center Dr Ste 1000, Irvine, CA 92618, United States
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PrimeSurro
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Ch
Review №1

We are very happy with our experience with PrimeSurro! Special thanks to our surrogate mother, Katie, whose dedication and support have completely changed our lives for the better. Her compassion and commitment throughout the surrogacy journey were simply incredible.We are forever grateful for the amazing gift she has given us, and we couldnt have wished for a better surrogate. Thank you, PrimeSurro, for making our dream come true! ❤️❤️❤️

Li
Review №2

My experience as a surrogate with PrimeSurro has been exceptional. Throughout two pregnancies, the coordinators provided clear guidance and promptly addressed any questions I had. Their consistent communication, including weekly updates and words of encouragement, facilitated a strong connection with the intended parents. Working together truly felt like a team effort in bringing these babies into the world. I felt fully supported and valued every step of the way.

Ca
Review №3

Love prime surro, this is my second surrogacy with this company. They are always there to answer questions. They are very caring 10/10 recommend this agency.

Je
Review №4

My friend used PrimeSurro and I heard amazing things from her. I have always wanted to help a family. This was my first time as a surrogate and I’m so thankful I chose PrimeSurro. They were patient with me and explained every step. They always responded to me in timely manner. I’m grateful to have built the strong relationships I did with this agency and family!!

Px
Review №5

Im currently on my 2nd surrogacy journey with PrimeSurro and can only speak highly of them. They are so patient, kind and generous! I have even gotten others to become surrogates as well, 10/10 recommend! Im truly lucky to be apart of the PrimeSurro Family 💜✨️ they have truly made the surrogacy experience even better than I had thought. 🤍🤍

Ch
Review №6

PrimeSurro has been great! I’m on my second journey with them. They are always supportive and communicative. If I don’t understand something they explain it all. So glad I chose them for my surrogacy journeys.

Ki
Review №7

As a second time surrogate mother with PrimeSurro, I can say they genuinely have the goal of delivering healthy babies to families who need the help of conceiving. Everything is careful planned to ensure both surrogate mother and intended parents are receiving the care they need. Primesurro are experts in surrogacy ☺️❤️

yi
Review №8

Working with PrimeSurro to find a surrogate has been awesome! Theyre super friendly and full of love, which makes the whole process a breeze. I totally recommend them!

Ch
Review №9

I love Prime Surro! As a gestational carrier they have made me feel so special and well taken care of! The entire process has been so thorough, efficient and everyone is so kind. I would absolutely recommend them to anyone considering becoming a surrogate!

So
Review №10

I’ve been with PrimeSurro since 2019 & have completed two surrogacy journeys, that helped two beautiful families in achieving their dreams of becoming parents, currently working on a third journey (: PrimeSurro takes pride in their company & would highly recommend if you are interested in becoming a surrogate (:

Ka
Review №11

I have done two surrogacy journeys with primesurro and I couldnt ask for anything better. They were there for me through everything. They ensured everything was done that needed to be done. They were there for me emotionally, always checking in and ensuring I was taken care of. Its been over a year since I had last surro baby, and they still check in with me. They really care.

La
Review №12

I am a first time surrogate. Started this journey with primesurro over a year ago, currently 23 weeks pregnant. The whole experience so far has been amazing. Theyre always one call or txt message away, have answered all my questions and are always happy to help. I am glad to be apart of the Primesurro family

Mi
Review №13

I’ve gone through 2 surrogacy journeys and am now beginning my 3rd through this company. Everytime there is nothing but kindness and guidance and I was never confused or worried about any step of the process. They connect you and match you with great families and they really make a difference! Would recommend this company a million times. ❤️

Pe
Review №14

Prime Surro is the best thing I have ever been a part of their establishment is beautiful clean and organized all the workers are amazing and friendly they answer any question you have and are very upfront about everything theres no surprises with them! I would go to them over and over again! I highly recommend looking into them for surrogacy or surrogate options 💕 they take their job incredibly seriously and only offer the best of the best

Ki
Review №15

Legit! I had such an incredible journey. They kept in touch with me periodically and checked on me. To me that was important to know they cared and were with me every step of the way. About to start journey #2 with them! Thanks Prime SurroNeed more SurroSisters 🫶

Br
Review №16

Thanks to my PrimeSurro family I was able to survive through Covid .The process was nice and smooth everyone is nice and friendly. There wasn’t any problems with payments I would definitely recommend a friend . If you are looking to be a blessing to a family I would recommend working with PrimeSurro .

Pa
Review №17

I did two surrogacy’s with them! Both times my experience was amazing and I felt welcomed from everyone on the team! They answer all questions, from the lawyer they gave me to the drs working with me. 10/10 love this company

To
Review №18

These guys are fabulous! I have been going through my process and they are always there and willing to help and make you feel valued. I am excited and looking forward to my journey with primesurro and can’t wait to see what the future holds ❤️

Sa
Review №19

Such a supportive and caring group of people working here, I completed my first journey with them last year and they were always checking in and available for any questions I had or clarification I needed during the process

Sa
Review №20

As a two time surrogate with prime surro, I must say that they have been amazing. I’ve been a part of the prime family for a while now and would not have it any other way.

Au
Review №21

My first time as a surrogate, they were very helpful. Always checked up on me and answered all my questions! Great team❤️

Ye
Review №22

Im a first time surrogate and Primesurro has been very attentive and supportive to me and this journey.

an
Review №23

I’m going to be a first time with primesurro such an amazing team can’t wait for this journey love all the staff members amazing☺️

Ja
Review №24

They are fantastic group of people. I was a first-time surrogate, and I recently had a beautiful set of twins this June. If I ever had any questions or concerns regarding my journey, they were there for me when I needed them... day or night. I am so happy that I went with this company over any other. They matched me with the perfect intended parents. I cannot wait to start another Journey with another couple. Overall, great experience!

El
Review №25

This company took very good care of me during my pregnancy. They checked on me frequently and answered my questions quickly. My experience with prime surro, blew my last surgery agency out of the water! I never waited longer than 2 weeks for a reimbursement and hardly ever needed to be reimbursed. My coordinator always stayed in contact with me for visits to have them paid on the spot. if there were issues they almost never involved me and took care of them so I could focus on my health and the baby. Everyone was pleasant and no one made me feel out of place or unhappy.

Sa
Review №26

I have been on this beautiful journey with PrimeSurro for about a year now. I’m 3 months along with a Surro baby! The entire staff from day one has been genuinely kind. The are very caring and available for you at all times.If you are considering this journey as well I recommend moving forward with PrimSurro. Matching was very easy. And everything just fell together very smoothly. You’ll have a big team of ladies helping you every step of the way.If you get the opportunity to work with KC or Jessica you’ll be blessed! They are amazing.Thank you PrimeSurro for this life changing opportunity and all the love and support!

st
Review №27

This was my first experience as a surrogate and I am so glad I chose Primesurro. I was matched with not only the best intended parents... but the best coordinator, Crystal. The staff always answers all of my calls, checks on myself and my family and as long as I submit in a timely manner, my reimbursements happen quick. I appreciate the beautiful journey and being a part of it!!!

El
Review №28

My experience being a gestational surrogate has been Great I started my 1st journey in 2019 it was an amazing journey , Any concerns or questions I had they answered ,Prime surro have always been on top of everything great communication explaining whats next. Im now in the process for my next journey this will be my 2nd time with prime surro wouldnt change it for any other... its just been great smooth journey with them ❤️

Ph
Review №29

Choosing Prime as the agency for my surrogate journey was by far the best decision I could have made. Outstanding, committed and dedicated employees made the journey very easy. They are by far the most professional and streamlined of all the agencies I have researched. Thanks!

Ev
Review №30

Well its my first time I didnt think this process would be so fast. At first I hesitated but with so many people or team members reaching out I feel at ease . Ive already done the medical clearance it was smooth they paid for everything flight hotel food. Ive signed the contract which takes about 2 weeks so this new year is going to be nothing but greatness. Im going to bless a beautiful family with a beautiful bundle of joy .. Im so excited for this journey with this agency and all it has to offer. Thank you for making this journey and process a breeze. You guys are truly amazing!!!

Br
Review №31

I’m very happy to be going through my journey with PrimeSurro I have no complaints so far. Everyone I’ve had communication with is very nice and easy to work with. They worked to find me the perfect IPs. I appreciate this company and look forward to our future!

Mi
Review №32

I’m a current gestational carrier with this company. And they are on top of their game. Kelly van and Tina are my absolute favorite people to work with. They are hands down amazing. They stay in contact and have made my journey so amazing!! Prime surro is the type of company that is changing lives in a positive way and I love being a part of this process and working with this company! Thanks again Kelly and Tina!!! You’ve made things great and so easy girls!!! ❤️❤️

Jo
Review №33

Worst experience with prime surro. I was supposed to be a first time surrogate and they were extremely pushy and inconsiderate about me leaving the state for appts. Each time I had a call with the nurse that was working with them she would tell me to make them make my appts and etc because that’s what they get paid to do but they never did. I constantly had to do that myself. They expect you to not work or anything before you even do the embryo transplant. I felt almost bullied into almost leaving the state to do a medical screening that I can do here and would have had they been more professional and actually just caring about a human being. When I voiced to them how I felt uncomfortable about this and how it was a little unprofessional that they took up so much of my time then had the intended parents drop out last minute they just stopped responding to me. I would never recommend them to surrogates or people trying to conceive. I don’t know if I ever will try this again through a company anyways. So very un empathetic and so very unprofessional

Sa
Review №34

My experience in the beginning, throughout was a great experience but now I would not even go back to them. I have been trying to get really high/expensive medical bills paid. Sent multiple emails, calling, sending messages in any way possible. Going on 2 years now since I have delivered, no one will respond to any messages I send. My credit has taken a major hit and it is absolutely frustrating.

An
Review №35

I love this company they have been by side though the hole process and always there when I have questions

Al
Review №36

Love working with prime surro! Feels like family (:

Ka
Review №37

I am a first time surrogate with them. If I could give 10, I would. So to show them how much I appreciate them, I will give a detailed review.As for screening, the process was really smooth. Maybe it took like a month or two and they found a match for me. Formosa was really nice. Shes the first person I talked to. Also, Stephanie and Crystal. Then Eko! They will assign someone to be your case manager. And I am quite a researcher. I searched like more or less 10 surrogate agencies to see which one paid the highest base compensation. And surely, it was them. Im not sure if im allowed to say the price, but you can do your research, I guarantee it. Most agencies pay 30-45k base pay for first time surrogates. Theirs is definitely higher. Its so easy to talk to their team. I call or chat, then they would reply within a day. Thrice they went with me on my ultrasounds. And the first time we met, they treated me and my husband out for lunch. Even at the middle of the night, you can leave a message to your case manager and she will reply even if I know its past her work hours. Everything is reimbursed if you needed to pay cash on a check up or you send the bill, they pay it for you. I had no problems with them when it comes to money. My compensation and monthly allowance is always on time. Sometimes advanced if the 1st falls on a weekend. And to my surprise just today, I received a 50 dollar gift card from them just to say thank you. I am already planning to do surrogacy with them again, probably in 2021. I just want to thank Tina, my present case manager, that I appreciate everything. God bless you Prime Surro. Thank you. Im young and a surrogate mom but its not hard at all with you guys.

Ka
Review №38

The experience of surrogacy has been relatively easy. The process of actually getting this company to keep track of paperwork, billing, insurance and the ever-revolving flow of employees has been a FULL YEAR of frustration. Due to their negligence, my credit has been damaged and I have had to retain lawyer. I would not recommend them to my worst enemy.

Do
Review №39

I was a first time surrogate with them. I went through the medical and psychological screening before I saw so many red flags. It took weeks to be reimbursed for my travels, there was a sign on bonus that I waited 3 months to receive. Anytime I asked questions or needed more information it took a week of me messaging my coordinator to get an answer and sometimes never got one. Worst first experience and now I dont know if Ill ever be one with this experience.

Ma
Review №40

I love prime surro such an amazing company always making me feel apart of the family and taking care of business around the clock thank you for treating everyone like a family member and supporting each and every person who becomes apart of new journeys 🥰

Es
Review №41

I love primesurro they are wonderful and hope I can start my second journey soon. They helped me with any questions I had and anything I needed they made sure I got what I needed

Ma
Review №42

PrimeSurro has made the process very easy even with a pandemic going on. They are constantly going above and beyond to make sure I am taken care of.

Es
Review №43

I’ve never been to their location before but I’ve greeted the team when I was at medical screening. The team is good at helping me scheduling everything ahead. Everything is easy so far!

ta
Review №44

Completed my 1st journey in May 2020. Was an amazing experience with little to no hiccups.Would consider a 2nd journey in the future.

Jo
Review №45

I would give this surrogacy company -0 they don’t pay for your medical bills and your left to pay the balance. They don’t answer there phones. Horrible!!! Don’t go with this company they are scammers

Ve
Review №46

Prime surro is the best 👌

Th
Review №47

I love this company they are the best when u need something they are always there and I love how happy they always are never had any problems they are a very good team

Il
Review №48

I recommend PrimeSurro.

Me
Review №49

We are an older couple from Spain and we want to express our infinite gratitude to PrimeSurro. Thanks to your incredible support and professionalism, we have been able to have not just one, but two beautiful babies.PrimeSurro has helped us on two occasions, and each experience has been wonderful. They have guided and supported us in every step of the process, always making us feel accompanied and safe.After years of trying, we are finally able to hug our children, and this would not have been possible without the exceptional team at PrimeSurro. Their dedication and empathy have made our dreams come true.Thank you, PrimeSurro, for everything you have done for us and our two precious gems!

Information
6 Photos
49 Comments
4.6 Rating
  • Address:300 Spectrum Center Dr Ste 1000, Irvine, CA 92618, United States
  • Site:http://www.primesurro.com/
  • Phone:+1 833-966-0990
Categories
  • Family planning center
  • Fertility clinic
Working hours
  • Monday:8 AM–5 PM
  • Tuesday:8 AM–5 PM
  • Wednesday:8 AM–5 PM
  • Thursday:8 AM–5 PM
  • Friday:8 AM–5 PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Accepts new patients:Yes
  • Appointments recommended:Yes
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