Priority Care Medical Group

14901 Rinaldi St #202, Mission Hills, CA 91345, United States
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Priority Care Medical Group
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E
Review №1

One star just for the staff and setting up appointments quick and helpful for me Atleast. Twice I was waiting 30 mins -1 hour more than I should have with an appointment. My complaint is with the Dr the one that I was told she wont see you if youre not wearing a mask as the MA handed me a mask once I was in the room waiting for the female DR. She noted everything little thing but didnt note her tone and attitude towards me regarding where I wanted to deliver and my blood results from before and during my current pregnancy. Dr Rodriguez my only complaint is that I had to make another appointment with him just for him to finish telling me about what the next steps in my visits were going to be. But he gave me the materials I needed. The other Dr she wrote that I was being non compliance and why on a transfer out note and inaccurate information to my new doctor. So Id like for someone to contact me so I can make a formal complaint with the company on her.

Di
Review №2

Finally have a moment to share my disappointment in this clinic. Wait times are ridiculous. Staff, specially the short back Medical Assistant, is super rude and disrespectful. She talks back negatively. Oh and the Drs are more worried about you filling a lawsuit against them than giving you a beautiful pregnancy experience. Dr Rodriguez was mine assigned only in the clinic and every visit was a constant pressure to schedule inducing although my health or the baby was never an issue. He would always make rude comments about the big amount of children I already had,4, and I will be repopulating California. I am the type that responds back respectfully so visits every month seemed like a battlefield rather than a pleasant moment. I had told him I had no plans to be sterilized in the first visit so that should have ended that conversation. Dr Kossari is who delivered my baby and he had no knowledge of my history or my labor and delivery desires. I ultimately gave in to their “medical advice” and delivery was a nightmare. Never going back there and hope that you refrain from going there. I did try to switch Drs but by the time I figured that out I was tooo far ahead in the pregnancy and no one else would take me because of my damaged medical records they created. It was a stupid decision to take that genetic testing and come to find out I was a positive carrier of a disease …….. lactose intolerance!!!!! That there was my end. I was forced to stay here. God bless

Ha
Review №3

Im currently their patient and 38 weeks pregnant. If only I can change to another clinic I would but I dont have the time and energy now. The admin is great- but doctors and nurses not so much. Whenever I ask something they brush it off easily or I dont feel like theyre really listening. Up to now I havent met the doctor whos going to deliver my baby.. I was the one who called just to schedule a meeting with him. Im almost due and getting so anxious about everything and upto now I have no idea how were going about it. Totally different from my experience with another clinic (facey medical group) with my 1st pregnancy.

Ki
Review №4

I am only giving 2 stars because the admin staff was always helpful & courteous. Dr. Rodriguez and his nurses on the other hand always are so unhelpful and need to work on their manners. Especially when working with pregnant women/new moms.I already had my baby. During my entire pregnancy I came to this place because it was the most convenient. I always tried to give the Dr and nurses the benefit of the doubt but to this day I am appalled at how insensitive and condescending Dr Rodriguez was when I came to him as a first time mom with all my comments and concerns about my changing body. The nurses always seemed annoyed and would send me off within minutes of seeing me. I always left feeling belittled and unsupported.When I came back for my first postpartum visit not only did this man go “woah!! you are overweight” like I didn’t just have a baby…..but when I asked him if there was a proper way I should go about it so I wouldnt compromise my milk supply he laughed at me and said it wasn’t as if I was going to run a marathon. That I just needed to lose weight. Totally unhelpful because I proceeded to try to lose weight & guess what? Even with moderate exercise…my milk supply dropped.This was just one of the maaaaanyyy questions I came to him with lol even when I asked who I should seek help from if he had no answer for me he would just shrug and tell me he didn’t know HAHAHA THE WORST.Beware!!!

Ka
Review №5

Wonderful staff and great environment- the girls are so sweet and made sure I was comfortable during my visit. As a first time patient I will definitely be returning

ed
Review №6

It was so easy to schedule an appointment and when we arrived the office was spotless and clean. This was the first time visit for my mom and the staff were outstanding! Dr. Dauphin-Baptist was kind, patient and compassionate. We absolutely recommend this office!

Su
Review №7

Ive been a patient with Dr. Rodriguez & his attending NPs for years. Ive referred many to seek him out by choice (regardless of insurance or referrals) & my daughter is also a patient. The care you receive from him & his staff (Lupe), is what Healthcare Services should be. Everyone will take the time to listen to you thoroughly & advise accordingly. Yes, you might have to wait a bit for your appointment, but when its your turn you will appreciate the time given to you.

No
Review №8

The name of this urgent care is fitting for the type of care they provide. With the kind of experience i had , their reviews are way too low. I had a 5 star experience here. The staff are so compassionate and kind, i spoke to a lady named lily who i cannot thank enough for how helpful she was in my condition. My doctor also did a fantastic job , i was back to great health in no time. They even call to check on you. I would recommend to everybody.

Co
Review №9

I absolutely love Dr Rodriguez practice. I’ve been with them for sometime now and their staff, nurses and nurse practitioners are incredibly professional, caring and very knowledgeable. I love Miriam!! She has pizzaz and is wonderful to talk to. I feel cared for and trust them with my well being. Thank you Dr Rodriguez, Miriam and staff. You guys are the BEST!!

Kr
Review №10

I wish I never went here it’s so impersonal.. having a baby is supposed to be a happy experience! This is my 4th pregnancy and the doctor that I had before doesn’t see ob patient any more so I settled for this guy! Fast forward through pregnancy with a lot of small issues. His bed side manner is insensitive and clinic management was decent in the beginning and now it seems to be over an hour wait everytime. One person is supposed to give you paper work for test and then you never get it.now I am 38 weeks and feel like I don’t matter at all. My questions and concerns are not entertained! High blood pressure/ headache for days nausea and over all I don’t feel good and he wrote me off ! I spent 6 hours in labor and delivery being monitored and then call to talk to the doctor the next day cuz my symptoms didn’t improve. They told me to come in and he didn’t even entertain my concerns. I also have never felt this sick and like something isn’t right never had these symptoms with any other pregnancy and this doctor doesn’t care . Said I wasn’t swollen when the hospital said I was and you can clearly see swelling and when I tried to ask about contractions he wrote me off yet again asking if I knew what Braxton Hicks contractions where !!!!! This is my 4th baby and even being monitored at the labor and delivery you can see I was having contractions every 2-3 mins and he said that there machines are just sensitive.Now I am home with day 5 of a headache swollen hands and face blood pressure elevated and the hospital said I have gestational hypertension but yet he said it’s ok it’s almost over see you next week.I don’t recommend this doctor at all he should not be an ob anymore !

Ta
Review №11

This Doctor is absolutely terrible. He had me undress and slide to the end of the table with everything exposed then proceed to chat with a nurse for five minutes. He was twenty minutes late to my appointment, the nurse kept telling me he wasn’t there yet. I had to literally call everyday for over a week to schedule my first ultrasound. At the ultrasound it was discovered I had miscarried. I had an I OB there who diagnosed me. He wouldn’t not allow her to write me a prescription. He required me to come back to his office to literally just be told a second time I had misscarried. He would not even speak to me on the phone. Totally traumatizing experience. 😢

Ev
Review №12

Love coming to my appointment with Dr.Rodríguez, I’ve been going with him while I was pregnant and still currently going for check ups to make sure I’m doing well. I’d highly recommend his assistant are very polite and sweet are always asking questions to make sure they get covered before doctor comes in the room.

Je
Review №13

Honestly I wouldnt even give a single star. This office is horrible! Appointments mean nothing here. Each time weve been there, weve waited for hours to only be seen for 5 mins. They do not do ultrasounds there, you have to wait weeks for a referral to go through if they even sent it in. They schedule multiple patients for the same appointment time. This last time I was there I waited for over 2 hours to only see the doctor for 3 mins. This was the worst experience Ive ever had. I refuse to go back there, Ill wait till I go into labor and go straight to the hospital! If you do get referred here, request another office so you dont waste your entire day for nothing!

Ol
Review №14

To say that Im upset with this doctor is to say nothing. This person actually made me cry on my way home from my appointment when I realized how much he doesn’t give a s@t about you or your health. I wasted almost 3 years of my life going to his office and this time I will not be able to get back. Without going into the details of personal health problems, I can easily say that this doctor should be sued for medical negligence and probably by not me alone. Stay away! Seriously…just stay away from this doctor! He is as incompetent as it gets.

Ni
Review №15

I came 3 times to see this Doctor. There is nothing wrong with the doctor but they always overbook patience multiple times and each time I came I had to wait over 2 hours.They dont see patience after 4pm, so you have to come early and if you are working you need to take time off.Last time I called from office and asked the. If they are running late to let me know so that I can come late.They said they are on schedule.Its been over an hour and 10 mins and Still they havent taken me.If you have no other doctor to go come here, if not its not worth wasting your time as this Doctor is no better than any other doc

De
Review №16

Dr. Rodriguez was rude and unprofessional. He refused to consider any other explanation for my symptoms because I was overweight, and insisted all my problems would go away if I just lost weight. He also denied that I could be having early menopause symptoms because I was “too young”.The nurses and front desk staff were nice, and I could tell the nurse was embarrassed by the doctor’s behavior

Va
Review №17

Worst experience ever the wait time was 2 hour, for him to tell me there was nothing wrong and go by what his Medical Assistant said. If everything is ok then why am I in so much pain. Obviously something is wrong! saw me for 10 minutes or less. Not coming back!!(The Medical Assistants are great) Not happy with the provider

Ro
Review №18

I Love it here ! Staff is always friendly and its always clean. The only thing is that its hard to get and appointment some where else to get your glucose test done with quest its to hard. But that will be something they will have improved with that company but other than that I love the staff here!

Me
Review №19

I LOVE Dr. Rodriguez since day 1. Hes such and amazing person also very kind. Love his staff all the girls are very nice and friendly. I love how he always shakes your hand and asked how youre doing, how he takes his time to ask and answer as many questions that you have. Each time I go im always telling the girls he better not retire until im done having kids hahaha because I know I wont find another Doctor like him.

Ro
Review №20

I enjoy Dr Rodriguez, but the 1 star rating is for whichever Dr is covering him today while hes on vacation, Monday September 10 2018. She was rude, dismissive to my wife and myself. Doesnt like to pay attention to the facts presented by lab and test results, trying overwhelmingly to push my wife into a medically unnecessary induction and/or c-section. She prescribed us a test date for a BPP/NST, then calls us on the way home and says, I told you Thursday for your test because you seemed frustrated, but Id like today instead. So this lady couldnt get the fortitude together to tell us what she actually wanted while we were face to face, lies to us, then calls us when were out of office and almost home to change our plans. We dont live close to the office. Her lack of professionalism is extremely disheartening.

Je
Review №21

This doctors office has piss poor time management skills. My girlfriend and I were waiting 2+hours for her to only be seen for less than 5 minutes and this isnt the first time that this has happened. The staff is ok I guess and so are the doctors but I cant stress enough that their time management skills are less than sub par, even ARMY privates have better time management than this place and thats saying a lot. You can clearly tell that this place is only in it for the money. They like to schedule multiple appointments at the same times to just piss people off and waste their time. I couldve honestly googled how to finger my gf to check her dilation faster than she will be seen at this damn place. If you get referred here do yourself a favor and switch. I could honestly write more about this place but my fingers are getting tired. Thank you and have a nice day! Thug life!

S
Review №22

I absolutely love coming to this office. The wait hasn’t been a problem for me. The girls in the front are very nice and professional. The doctor was very sweet and listened to all my questions and concerns. I haven’t had a bad experience with this office. A++++++++

Gl
Review №23

This place sucks. They keep people waiting for hours, only to be seen in less than 5 minutes by doctor. I been coming here for a couple of months, I have never ben seen on time. Also i dont like that they make you come back mulitple times for things that they could do in one vistit. They seriosly just like waist peoples time and queeze out money from insurance as much as possible. Its also very annoying that they charge patients for parking. They shouldnt charge patients to be able to park and still give us shitty service. To anyone who gets reffered here due yourself a favor and switch somewhere else as soon as possible. Dont even waste your time here hoping that the service will change. I have tried to give them a chance every time I come here and every time they annoyed me more and more. I am going to be switching to anothe clinic.

Ma
Review №24

Dr Rodriguez is one of best Dr I have gone to.The staff are wonderful and make you feel very comfortable they are very knowledgeable at what they do, Very good service I will definitely recommend my Family and friends to this office, Thanks Girls

vi
Review №25

My first time here , quick services and very nice girls that work there from the front deck girl , to a sweet Persian physician that helped me out , thank you to your whole team

Li
Review №26

Ive been coming here for the past 3 yrs. 2 pregnancies, even during COVID-19 restrictions everyone was attending and kind.

Me
Review №27

This clinic is an absolute joke, they dont only have you wait there , and they put on hold too, everytime i call for an appt i have to be put on hold for at least 30 mints, WTH is there manger, they dont see reviews,I guess their mangers are worse than the actual staff.

A
Review №28

Dr.Rodriguez is the best...also hes staff they are friendly very nice they take their time to listen to u before u see Dr. Rodriguez .

Va
Review №29

Worst doctor ever ended up with a hysterectomy without even knowing worst doctor ever

Le
Review №30

I love my Dr. He es a wonderful person and respectful Dr.

Be
Review №31

Everyone was really sweet and very informative it was a quick and comfortable

Ja
Review №32

Hes amazing I love him and thank him so much

Ma
Review №33

Dont waste ur time switch clinics

Gr
Review №34

Awesome doctor...took his time with me.

Di
Review №35

Nice doctor!

ca
Review №36

My name is Solange Lehmann. I have been seeing the doctor for many years, now my daughters also go, I love a good professional and he is also a friendly doctor, he takes his time with all my questions and is always there to help me and my daughters. And their staff also helps a lot.

ed
Review №37

In particular, they serve me well but even with an appointment the waiting time is always too long 1 hour after the appointment time 😔😪😪😪👎👎👎👎👎👎👎 honestly if it were up to me I wouldnt return to this place 😡

lo
Review №38

I went there throughout my pregnancy and they treated me very well. The doctor was very attentive, thank you, Dr. Rodriguez.

Information
5 Photos
38 Comments
3.2 Rating
  • Address:14901 Rinaldi St #202, Mission Hills, CA 91345, United States
  • Site:https://www.cffhae.org/find-a-location/el-monte/
  • Phone:+1 818-361-7358
Categories
  • Family planning center
Working hours
  • Monday:8:30 AM–5:30 PM
  • Tuesday:8:30 AM–5:30 PM
  • Wednesday:8:30 AM–5:30 PM
  • Thursday:8:30 AM–5:30 PM
  • Friday:8:30 AM–5:30 PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointment required:Yes
  • Accepts new patients:Yes
  • Appointments recommended:Yes
Parking
  • On-site parking:Yes
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