Eastside Health Center Building B

1971 University Ave, Riverside, CA 92507, United States
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Eastside Health Center Building B
Comments
Cl
Review №1

So I find it weird that this clinic suddenly only has 1 review on file. Wonder if they started getting bad reviews and they got deletedsomehow. Im a first time patient. I decided to appoint them as my primary since they had more than 15 reviews and they were all 5 stars. I was 12 minutes late to my appointment and they refused to see me cause I passed their 10 minute grace period by TWO MINUTES. I understand I should have been on time and this wouldnt have happened but a I know youre a first time patient we will see you today just know in the future if u ever pass that 10 minute mark we wont be able to see you... that would have been great. I would have been like great thank you for letting me know. Ill make sure to come super early since now I know your guys parking isnt all that great ... I originally arrived 5 minutes late but they have horrible parking. There was no parking. I made 1 run around decided to park across the street then, (felt super uncomfortable BTW cause there was just a bunch of bums in that area, not discriminating them but they kept staring which made me all that uncomfortable) and then I seen 3 cars pull out of the parking area when i was parking across the street, so I decided to wait for them to pull out and took one of the free parkings. So all that took an extra 7 minutes. I would have made it during the grace period if it wasnt an issue with the parking. I was extremely upset I wasted a whole day for an appointment that didnt happen. The receptionist did offer to wait and see if a patient didnt show up. Okay? So if they do show up, I just wasted MY WHOLE TIME waiting and didnt get guaranteed to be seen. Didnt make sense. It was honestly upsetting considering that Ive only been here once and this was my second time. The first time it took them about an hour and 45 to see me as well so I really dont understand why I couldnt have a free pass as a first timer when the patients dont get seen right away either. I was trying to stay optimistic and see how long they would have taken today if i had gotten seen. But from the looks of it they book like 30 patients for every appointment at the same time. Its ridiculous. I will definitely be changing my primary to someone else. This facility DOES NOT DESERVE 5 STARS. So I dont know if its the staff posting the 5 stars with no comments or what. Something seems fishy considering they dont have reviews now either when i originally booked them as my primary like a month and a half ago and they had more than 15 reviews.

Information
3 Photos
1 Comments
1 Rating
  • Address:1971 University Ave, Riverside, CA 92507, United States
  • Phone:+1 951-384-6200
Categories
  • HIV testing center
Working hours
  • Monday:8 AM–5 PM
  • Tuesday:8 AM–5 PM
  • Wednesday:8 AM–5 PM
  • Thursday:8 AM–5 PM
  • Friday:8 AM–5 PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointment required:Yes
  • Accepts new patients:Yes
  • Appointments recommended:Yes
Parking
  • On-site parking:Yes
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