I had an exceptional experience with this company and I really appreciate it. They Treat me with so much respect and the young ladies to help me outward just excellent and so kind. I will recommend this company to anyone job. Keep up the good work.
Had a 930 appt. I arrived about 10 minutes early. I was checked in, completed and walked out the door before 930. Technician was very friendly snd efficient. Location was very convenient and clean.
First time here, went for blood work and three times my veins rolled so had to come back the following day and success!! Both experiences while not pleasant physically due to the vein having issues was made tolerable by the professional and caring staff. I have a serious fear of needles and they were very understanding and reassuring. I would highly recommend ARCpoint and will return every 6 months for my required blood work. Thank you ARCpoint staff for being so kind!
My husband needed STAT labwork and we went to many places and only got the run-aroumd from rude front desk staff full of crowded waiting rooms. However at ArcpointIn Rocklin the staff was friendly they welcomed us and helped us. The office clean and we were in and out quickly. The service was fantastic.
What a wonderful experience it was to go here after leaving a Quest that was going to charge me 2k more for the same lab work. Wonderful staff and easy scheduling!
The staff was very pleasant and polite. They took me right on time for my appointment. Everything was quick and easy.
I wish I had grabbed the gals name who did my blood draw! 🩸 she was magical and I didn’t feel a thing. This location is extremely clean and quick. Everyone is friendly and I definitely had a wonderful experience (as someone who hates being poked) this will be my go to lab from now on.
We had a great experience with a blood draw for my young child. Madison went above and beyond to make it smooth and easy for my child to go through this procedure. I would highly recommend. Thank you Madison for your attention, skill and expertise yesterday!
Overall everything went fine but was really annoyed when I showed up with a very full bladder and the whole staff was on lunch. Ever here of a staggered break schedule? Not everyone needs to go on break at the same exact time.
I was there today. The staff is professional and friendly. Thank you so much guys for helping! I do appreciate your approach to patients!
I went go this lab during my lunch break and didn’t have much time to spare. I was very happy that I was done and out of the lab within an hour and barely waited for my turn. The staff was also very professional.
Staff was very friendly. With an appointment, I was literally in and out in less than 10 min! Great job!
Fast and smooth. Staff were great.. Awesome.
Not a bad place to go and get a employment screening done. I didnt have an appointment but they rushed me through anyways. Must have been there for a total of about 15 minutes. 10 minutes of wait time and a 5-minute process for screening. Plus the front desk receptionist was a really pretty Asian lady who seemed to have a good heart and friendly demeanor.
I went in for a pre-employment drug screening. The process was quick and easy.
The Locations is an hour away. This lab would do great in Grass Valley,ca.The lab technician was outstanding. VERY PROFESSIONAL, also great customer service. The lab tech is what made this the best.They accomidated me walking in and was out of office in 15 minutes.
While the people were friendly, it took multiple pokes to draw my blood samples. My appointment was at 9:00 and I left ~45 minutes later. A very long appointment for such a task. They explained that they were having difficulty due to possible dehydration through fasting. Very true, and yet the number of pokes and time seemed quite excessive.
Very helpful and kind.First time and I was anxious to say the least. They were very professional and put me at ease I will return and recommend them highly.
Great experience! A quick professional and affordable blood draw for my blood kit!
Great and fast service. Blood draw was very gentle. And this location handles the Vibrant lab blood draw which is hard to find.
ARCpoint is amazing!From the moment I entered the door, I felt welcomed and that this place was very upscale.
I am 56 and have a fear of needles and both of the phlbotomists couldnt have been more kind and understanding and helped me through my experience. You guys are the best
Service was phenomenal with walk-in service. I needed a drug screen test for an employer, walked in, scanned the QR code at the desk and was able to sign up for an appointment. I was out with my completed test before the appointment time even started. Great service and would recommend to anyone near the area.
I came in without an appointment for a food allergy test and they were able to get me in and out in about 10 minutes. Madison did my draw and was SO sweet. Thank you!
Fast and friendly service. I waited leas than 10 minutes and the staff was great.
Incredibly kind staff! A perfect model for an Exceptional patient experience!
Fast, easy, seamless process! Made an appt and was in and out within 10 minutes!
Luis the manager went over and above to help me out! Kudos to his team! Im definitely spreading the word about this business and their exceptional customer service!
I had very good service the girl at the front helped me tremendously all while teaching the other girls there that were new how to perform their job successfully. This was such a welcoming facility, it was the last place I went to I had tried 3 other collection sites that wouldnt take my electronic form I was forced to use through CastleBranch. They made it possible for me to enroll in EMT school.
Friendly staff. Prompt service. Facility is nice and clean. I was in and out in less than 15 minutes.
Great staff and excellent dental care, my girls were happy visiting this place. I recommend
Well-run company cares about its customers. Thats ARCpoint Labs. Staff are respectful and happy to serve you. Extremely efficient and organized. Theres a few customers ahead of me but Im able to have all my labs done in less than 25 minutes.
Everyone who works at this lab is so helpful and friendly. Very pleasant. Nice clean office. Never have had a bad experience here as I use this lab once every 3 months. Im a really hard stick due to my small veins. But the phlebotomists at this lab are amazing at what they do!
I am so happy I found this company. Excellent service and very professional. I havent received my results from my test yet because I just did it yesterday. So I can only speak up to this point. It has been perfect. So far so good! Thank you very much! Future repeat client.
Quick process! They were kind and respectful of my time
This lab dont need expensive ads to attract customers. Word of mouth spreads the superior service and excellent customer care of this place. We send all our new hires to this company.
Had to take a drug test for a new job and it was very quick and easy. staff was very friendly!
If you wanna waste money, come here. All their test are 50$ - $70 more than anybody else.
Everyone was friendly, efficient, and timely. It was such a smooth process. Thank you 🙏 Highly recommended! Five star service! 🌟
Showed up first thing in the morning, walk in, everyone was friendly and was done really quick!
First impression walking through the door, very welcome and energetic.I was promptly called back to have my blood draw and the woman was super sweet and very quick and accurate.It was fast and pleasant!If you have a choice of places to go, this should be your first choice.
Respectful and informative staff all around. I highly suggest their services to any DOT regulated businesses. 30 years in the trucking industry and I have never seen a more professional testing site that is ready to provide service upon your arrival.
Efficient , friendly staff. Clean toilet and has excellent processing system, scanning QR code to schedule appointment is a breeze. did not wait long to get things done.
Easy, in and out, good with the needle no bruising.
I had the best experience here, probably the best I have ever had at a medical facility. The lovely lady who was working the front desk was the sweetest, most welcoming/comforting person. She gets an A++ for customer service in my book! Her extern was also very nice and did a great job drawing my blood. Front desk lady(I wish I could remember her name) did a fabulous job coaching her extern while also making me feel at ease. I left thinking- wow that was such a great experience! I recommend everyone use this clinic!!
I made an appointment, came in 5 minutes early, and they saw me right away. The facility and itself is very clean. The blonde girl at the front desk was very nice, friendly and knowledgeable (I asked a ton of questions). Probably my best experience for getting a new hire drug screening. Would definitely recommend!
The staff are welcoming and very friendly. I was in and out in under 10 minutes. Would highly recommend
Arrived last minute. Very accommodating. I checked in, waited for about 30 minutes gave test, and walked out! Great experience because I didn’t have to wait two to three hours. Close to my home too so very convenient.
Great experience. Very professional & I was in & out!
While I was there it was clear that they were training a couple of new people. I believe that how experienced staff treats/trains new staff is indicative of the amount of professionalism and knowledge a company possesses. I was impressed by the staffs approach to instructing new employees. Also they treated me very professionally and I had full confidence in there abilities and accuracy.
Fast, easy and friendly service!
Mark helped us with drawing blood from our 19 month old son. He was so gentle and had such a calming presence. We really appreciated his calm demeanor, kindness and gentleness with our little guy. He pulled out all the stops to make a difficult draw become achievable. No one wants to take their little one in for a blood draw so our anxieties were high and he helped us through every step. We cant thank him enough!
Easy in and out. Very friendly staff. Awesome office.
They were kind, fast and efficient. They saw me without an appointment for a pre-employment drug screen as I was on my way to my other job.
Unfortunately, the staff was not trained to administer a DOD drug screen and I had to wait almost an hour to get tested. Staff was friendly and apologetic but if the company is offering a service, there should be someone there able to perform this service during business hours. Just saying.
Very good experience, excellent service. Made appointment online, easy paperwork to fill out and I waited less than 2 min before I was taken back to have blood drawn. Then the process was finished in 5 min, so entire visit took less than 10 minutes, even though the business is quite busy due to COVID.
Had an appt, greeted kindly, they were on time to draw blood, very efficient friendly gal drawing. Would definitely drive 40 minutes if I had to again.
Nice location. Wonderful staff and professional.
Respectful and polite and fast good business very friendly
Your workers were friendly and courteous. I arrived 2 minutes before closing, but they treated me like I was there only priority! On a scale of 1-10 I’d say you rate an 11!! Thank you so much!
Upon arriving, I was having trouble with the downloading the necessary forms. They solved it quickly. Everyone there was very nice. I was in and out in a matter of minutes. Would recommend them to anyone I know. Thank you for a smooth testing experience.
The lobotomist was very gentle, nice and she talked me through the blood process. I get real nervous and anxious but she talked me through it. She’s greatttt!!!
Im happy with staff members so kind and friendly. I had no appointment when i arrived so I made an appointment she let me come earlier than my appointment because there was no any other customer before me, they didnt let me wait too long.
Went in for drug screening for my new job. Your staff was young, courteous and professional. Did a great job, by the book.
I had two negative experiences at OTHER labs the same day I finally went to ARCpoint Lab. I spent maybe a total of 8 minutes at the lab in total. The staff was kind and efficient. I had my toddler with me and had been turned away from Labcorp because of this. ARCpoint lab was accommodating and patient with us. I would recommend this lab to anyone needing their services.
The check in was somewhat confusing! On the website it said walk ins for drug test when I got there they weren’t very helpful ! I used the QR code to get my appointment time which should have been done prior then there was no communication unless I asked the person at the front when it was 12 minutes past appointment time when I could be seen then she helped me! Overalls a ok experience
I was able to walk right in and get a test done. In and out in about 10 minutes. The people here were very friendly and efficient.
All stuff are respectful friendly expert and clean areaGreat lab
Once I found the office I was greeted at the door by a very charming gentleman. The phlebotomist was genial and kind and walked me through each step. The only thing I would have differently the next time would be a more confident poke that does not result in a blown out vein. I am happy with the service I received at ARCpoint Labs, and will use them again.
We went in, not really knowing what to expect with food allergy testing kits. All of the employees were super helpful, informative, and thorough. They made sure to check the paperwork from our testing kits several times so the testing process would be smooth once they send in our samples. Thank you, ARCpoint, for making the whole process very simple and positive!
Very courteous, quick and professional. The ladies up front were very nice and I was in and out in 10 minutes. Thank you.
The facility was clean, staff was friendly and professional, and their services were speedy. I highly recommend using this company.
Glad I came across this lab. Staff are nice and friendly. 10/10 for cleanliness and orderliness. They do appointments so youre not stuck in the waiting room for freaking 5 hours!!! (Yes! Im comparing this to that located in Sunset Blvd, Rocklin) Will def come back to ARCpoint for future labs if required! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Friendly staff. Super fast service.
It really was easy, pleasant, helpful, and fast. I have it 4 states instead of 5, just because of premise. Thank youAnd it better be negative!
Made a same day appointment, registered easily online. Payment was easy and all the staff was professional, kind and kept everything nice and clean. Got my results very quickly, within half an hour.
Everyone there was very friendly and welcoming. The woman who drew my blood was personable and kind, and made it pain free and easy! Would definitely return in the future!
Once I found the place, they had my fingerprints done and I was on my way in less than 19-minutes. Booking and paying online is convenient and easy to do.
I went in for a pre employment drug screen on a walk in bases, the girls helping me were super friendly, walked me through each step and very quick with getting me in and out of there within minutes.
It was an easy and fast process. It takes a couple minutes to register and get signed in. I was there for a pre-employment drug screen and the process was strict but easy. Staff was really nice
Very nice staff. My only thing is I bruised very badly after my blood draw. Atypical response from me. Venipuncture itself was fine. I wore the bandage for my drive home (40 min drive). Painful to touch when I got home and dark purple bruising by the nighttime. But I know these things can happen. Overall a good experience
Very professional and excellent customer service!
Very easy! No appointment necessary but Im sure its helpful.
The staff is wonderful! Every staff member I interacted with over the phone and in person was very kind and answered all of my questions thoroughly. Also, the location is very clean. Highly recommended.
Exterior of office was well marked and easy to find. Check-in person was friendly, fast and helpful. Covid testing person, Chris, was also friendly, informative about the process and took me in immediately. I was in and out in no time and had the results in under 30 minutes. Great experience! I would recommend ARCpoint Labs and use them again myself!
Pleasant staff and easy process. Results came more quickly than I expected.
I showed up before my appointment and yet was helped immediately. The person helping was super friendly; they noticed my sister and I outside while we were queuing up our QR codes and came outside to ask if we needed help. This facility is efficient, accessible, and personable. Thank you.
They were very friendly and my results were back quickly.
Unfortunately I have to be honest the flabotomist was literally the sweetest thing on earth so it was hard to be upset but she hit my nerve while trying to get my vein and now I cant bend my arm without shooting electric pain. Good thing I dont work in something physically demanding however it is still debilitating as I cant lift at all with this arm now.
So professional, so quick. Made an appointment and they were able to take me in early. Got my test right away, and was able to get the results by the time that I got back home. They are a bit pricy, I would love to pay less. But at this point, you are paying for quickness, and accuracy.
Great, quick and simple experience.
Got in same day, arrived early and the place was empty-in and out in 5 min. Very professional, much less painful method, and results (rapid covid test) within 45 min! Better price than others and didn’t have to wait in a line, totally worth it for the peace of mind.
Found this Lab on Yelp. I did the Sneak Peak test and from the moment I walked in to when I walked out, it was the best experience. Staff was extremely nice and helpful and the place is clean inside and out. I felt really good about choosing this place for my test. I would def recommend it.
Friendly & attentive staff. My testing was done thoroughly and the office was very clean with attention to detail. Will come back for future testing.
Everyone was very helpful and very fast and efficient! Would recommend them!
Very professional, quick and convenient.
All of the service was okay., the lady was nice…..but they forgot to return to me my driver license., I realized that after when i was 30 minutes away:/
Friendly, fast and efficient service and staff. Great experience. They were so nice and willing to answers all the questions I had about various lab tests offered and offered to email me information as well, which I greatly appreciated. Great customer service and experience overall- thank you!
Best experience! Their staff were friendly and professional, they were more affordable than other companies, and I had the fastest turn around time for my results (less than 10 minutes!). Will be recommending to family and friends. :)
Very professional, painless, fast rapid pcr test for my 7 year old. The results were fast! Our appointment was at 1:30pm and had the results before I even made it home. Thank you so much!
Warm and professional staff. We had been anxious about getting our results quickly (because our ability to go on vacation the next day rested on the answer.) We were delighted to have our results within an hour.
Our story is different. We had in home service.The Flobotonist was EXCELLENT! Punctual, professional, caring and drew all the blood- first go. We were most pleased with the home service. It saved us paying for non emergency medical transport for my 97 year old mom, as well as the travel time from Auburn to Rocklin which can be exhausting for her. Thank you. I highly recommend your services.
I get drug tested a ton for travel nursing and this is the best center I’ve been to. Fast, clean and easy to schedule an appointment. The staff is lovely and I was in and out in under 10 min.
Went for a rapid Covid test..staff very kind and accommodating AND my results were ready super fast..like less than an hour! Thank you for superb service! Absolutely worth the money not to have to sit in a long line or wait days on end for my results.
The service was absolutely amazing. They were over-the-top helpful and accommodating. Staff was knowledgeable. Procedure was on time and pain-free.
I loved the convenience of the location and getting my results back super quick. The workers and owners (Luis) are super nice and went out of their way to help us so we could get on our international flights right after and deal with all the covid rules of timing between layovers in different countries. This lab gave me the peace of mind I needed in all the craziness.
Super fast, friendly, and I was very much at ease trusting them with the care of my 6 year olds testing. Results neg. Thank goodness and very fast result straight to my email. Definitely worth it and took a HUGE stress of moms shoulders.
My husband and I arrived about 10 minutes before our appointments. We were there to get the antigen test for travel purposes. There were two people who greeted us and were able to administer our tests right away. We got the results via text and email within an hour of being tested. It was a smooth and painless process.
Great experience! Clean location, friendly staff, quick turn time - cant ask for more.
Very friendly staff, felt at ease/comfortable with the process. Very professional staff.
Amazing experience. Safe and sanitized area, with friendly staff who definitely do things by the book, following all the protocols. I also received my results within half an hour after leaving. There was no one else there while I went so that might have had something to do with it.
HIGHLY RECOMMEND!I’ve had several COVID tests over the past 1 1/2 years and have never been treated with so well. These people are professional, compassionate and very gentle. No pain or discomfort during the test and I had my rapid results in about an hour.
Cheapest of the area rapid test options that I could find. Same day appointment available. Quick service and results in about 30 minutes. Needed test results to send child back to school and was happy to not have to wait 2-4 days for results like many other lab tests require. Staff was very friendly and welcoming.
Everything was clear and fast. I call and they were able to set up appointment for me in couple of hours from my phone call. I get an email with the information and form I have to fill out prior to the appointment. Form wasnt long and was clear. I came wait only on them to finish with the customer already there, my waiting time was 2 min and they did this test. In hour or so I get my result.
It was great the worker there was so respectful.
Location was spotless and empty of patients. Both employees were nice and friendly along with appropriate safety being observed.Husband and I arrived a bit early and they took us immediately. In and out in less than 5 mins.
I called and they responded very promptly and professionally. I made an appointment, and they were quick, courteous, and very friendly. Great staff, great facilities and fantastic service. Thank You All!
Safe, fast and efficient. Highly recommend, got my results in a hour after testing. And for the swab they dont need to stick it far up your nose. Super easy and comfortable.
Really great place. The appointment was easy to make, the staff was very friendly, and they were able to get us in and out fast, all while providing quick COVID testing results straight to my email.
I was assisted by Fyral (may be misspelled) and Rochelle. They were both patient, informative and very respectful. I would recommend ARCpoint Labs to anyone I know who needs their services. Thank you.
Easiest appointment setting process ever. Super fast check in. No wait time. Both people we spoke to were so kind and pleasant. Rebecca is awesome! Wonderfully ran business!
ArcPoint labs is staffed with kind people who always handle each patient professionally and respectfully! I have been so impressed with the short wait time and the peaceful environment! Thank you ArcPoint for having a wonderful staff and providing excellent care!
Wonderful staff. Quick in and out.
I know they are extremely busy with everyone seeking COVID testing. Very professional and nice staff and on time and was early and didnt wait at all. Should I need another COVID test I will definitely go back. I received the results in less then one hour and am most impressed. Thank you ARC - keep up the great work!
Arc labs is very professional and easy to deal with unlike their lesser competitor comprehensive medical. They r horribly unprofessional and frankly, just not good at their jobs. Arc labs on the other hand have been very helpful and easy to deal with. Thank u for that
Very friendly and respectful professionals.
Great service and friendly people!
The Ukrainian gal working there was awesome. Dont know her name but she made the blood draw very easy.
Very professional and excellent customer service. 10/10
We used the Yuba City facility. It was a simple process and overall very satisfied. Hopefully soon theyll be able to accommodate Alcohol testing as well. Currently we have to drive to Rocklin for these and its very inconvenient.
The best! Super easy scheduling, lightning quick results and friendly + professional staff. Exceeded my expectations on all accounts. Thank you for your excellent service.
We had an awesome experience today. My 6 year old son was getting tested today for covid and I wanted him to do the saliva test requiring you to spit in a vial which he could not do. Cory came out and sat with us for 45 minutes until he was able to obtain enough saliva for the sample they needed. He used multiple different strategies to get my son to cooperate in getting the sample. He was personable, kind, patient, and generous with my son. When I left I felt compelled to immediately call his supervisor Luis who I had already had an amazing experience with in the office to tell him how wonderful he was with my son. I couldn’t be more pleased. Thank you!
Easy to schedule and pay online. In and out of appointment quickly. Arrived a few minutes early and they got me right in. Professional, kind and blood draw was fast and painless. Great experience. Would highly recommend ARCpoint Roseville-Rocklin for any of your blood test needs.
The staff was extremely friendly, professional and quick. I got my results back within 90 minutes of taking the test, The rapid turnaround eased my anxiety substantially since I needed the tests results before boarding a plane tomorrow morning.
The two employees that were working that day were so helpful and friendly - I will always go here if I need a COVID test. Added bonus - it was 2 minutes from my home. :)
Friendly, outstanding service and care!
This was the only place where I could find a same day appointment after calling six other places. Wish I would have called them first. Staff was friendly. I arrived 5 min before my appointment and they had me back out the door five minutes later. Excellent!
Super friendly staff, my walk in appointment was quick and easy.
There was a kind lady who greeted my 5 year old son and I with a big smile and kindness. She was super personable and so sweet! She helped him to feel comfortable and made the experience a positive one.
Easy to make an appointment, I got there and took about 3 -5 minutes before I was called in. I was feeling a little nervous about getting blood drawn, but the phlebotomist was talking to me through it and made me feel comfortable. I was out of there in like 15-20 minutes.
ARCpoint Labs was painless all the way around. I made an appointment in the morning and was seen that morning (within an hour of making it)The check in and test took a total of 10 min. I got my results within 45 minutes (Negative).Thank you for providing the Rapid Test
The staff at this lab were extremely helpful and made sure we were set for travel. They made us feel confident and assured, and assisted us through some troubles we encountered. Amazing and friendly staff, thank you!
I needed a same day Covid result. I called and was able to get an appt within 30 min. They were closing soon - the gentleman gave us the address, emailed me a required questionnaire and required legal agreement. When I arrived I paid the fee and the testing was in a close by building. There were 2 stations in a very large room so social distancing was no concern. Very professional staff.We were driving home when the results were securely texted to me! Instant peace of mind.
So easy to book the appt., and then get it done!!! Staff was professional, knowledgeable and we actually had our Rapid Antigen test results by the time we arrived back home. Their cost was reasonable as well!
The rapid Covid test was five stars all the way. The facility was empty except for myself and the three people operating it. Staff was friendly and efficient and I was in and out in less than five minutes. I received my PCR test results in about an hour. If you are looking to get a rapid test for travel this is a great facility. The professional of this company made a stressful situation easy.
It was at the final hour prior to them closing when I went in, they saw in my eyes I was running out of time, yet they accommodated me. It was great. Thank you!
I did not get the name of the gentleman that helped us but he was great. We came in to get my son tested and he really lightened the mood for my son. Made him laugh and feel comfortable about all this.I would highly suggest anyone to use this place.
This place is great went in for pre-employment drug screen and was in nd out less than 10-15 min and very friendly staff..way better than concentra
Very friendly staff and everything was done quickly. Got my 2 year old to cooperate no problem. Received our rapid covid results within a half hour.
Their team was amazing, I was scheduled the same day. In and out in 20 minutes, and had my results within an hour. Great service!
The staff was super helpful on the phone and super friendly on-site with clear instructions on procedures! I scheduled an appointment online per their phone suggestion and was in and out in a jiffy!
Everyone there was extremely competent, helpful and friendly. Not only did they make it easy for me but also enjoyable and relaxing.
Very professional and quick.
The whole experience was excellent. I had a Covid exposure and needed a rapid PCR test as I’m a caregiver for family members. From scheduling to check in to testing to receiving results, my expectations were greatly exceeded. Thank you.
Luis is great!!! I have used this place for many different services over the course of two years now and would highly recommend them to anyone.
My experience was absolutely wonderful... i called around for 3 days trying to find a clinic or place that had rapid testing available with appointments within 24hrs of request... and no one was available... your service will be recommended not only by me personally but my company and all of the other subcontractors that i work with... this encompasses around 2600 employees in the central California area... thank you for your assistance... also the young lady that performed the swab was very kind and patient... very professional and very well attended to... thank you very much....
Very friendly Team, professional and excellent customer service! I got the test results fast, it made me less stress for the trip ahead! Kudos for the technician who was very gentle in administering the kit test.
They were able to schedule me on the same day and were helpful and professional! I appreciate them! Wonderful services!
Walked the receptionist were courteous and friendly. I was in and out. Didnt have 2 wait at all.
I could not have been happier with my experience working with ARC Point Labs Roseville-Rocklin. From my initial contact with Luis Luna all the way through testing, the service I received was top notch. I found being able to communicate with the lab and scheduling to be easy and efficient. And they could not have been nicer. Thank you for all that you have done for us.
Easy process. My daughter was hesitant at first to take a rapid COVID-19 test. The Tech was very patient and friendly. Through this friendliness he was able to get my daughter to take the test. Had the results within about 30 minutes
The staff is always courteous and flexible to accommodate my last minute scheduling requests. The entire team at ArcPoint labs Rocklin is truly amazing!
I am diagnosed trypanophobic. Very prone to passing out with needles. I needed to get a blood draw done. The lab techs made me very comfortable and were engaging throughout the whole experience. Quick and easy with no pain or discomfort. Would recommend!
I had a good experience, the staff is great! The only thing that I didnt like is that I couldnt open my results that were sent to my text message and my email. I had to forward them to my daughters email address on her phone to be able to open them and see them.
As far as pissing in a cup for an employment drug test goes it was great.
I was able to register online which I thought was helpful. Everyone was courteous. The office was clean. I would definitely go there again.
Arrived early but was taken right in. Very pleasant staff. Received results in 20 minutes! It meant Christmas with my grandchildren with everyone feeling comfortable.
It was quick! Verification to your destination was something I did not expect but did an excellent job to confirm the specifics on the tests required on that particular country. Staff are very nice and respectful.
Had a great experience with the staff thank you so much they were very respectful and helpful Id go back in a heartbeat 💓
Very Quick....less than one hour emailed my results..Neg! Needed for Pre-Op clearance tomorrow morning! No Brain Scrape!! test through your nose. Very mild test. Compassionate staff. In and out..10 mins. It does cost but less than other labs. Highly Recommend
I like you’re that lady got me out quickly, I had to return to my military job as soon as possible. She did a great job, I’d like to be her patient for fun!
This place exceeded my expectations. Very clean, friendly and quick. I was looking for a place that had someone that was good with kids knowing my daughter was afraid of blood work. They let me know prior to making an appt. that they did have someone and her name is Michele. Boy were they right, she was fabulous and got my daughter to trust her and we were out of there quick verses when we had her blood drawn somewhere else that ended up scaring her even more. This place is my go to from now on. My daughter has another set of blood work and she asked me please take me to Miss. Michele, i dont want anyone else to do this. This says alot coming from a kid whos afraid of this process. Love this place and thank them for a wonderful experience.
The staff were pleasant and professional. The cost for my test was ridiculous. I am grateful I was able to pay for one as free testing was unable to be found within 40 miles. This is a government failure and not necessarily the fault of the ARC point lab.
Got results in about an hour--and I showed up a day early and they got me in with no issues. Super-friendly. If a choice between them and Covid Clinic at the Galleria and this clinic, would choose this one every single time! Waited 10 minutes here. Compare this to the money grabbers at Covid Clinic--they charged twice as much, made me wait in my car for 2.5 hours, and then told me they shut their lab and couldnt provide the rapid results test. The employee--nice person--even admitted the supervisors booked appointments without regard to process. ARCpoint Labs is the ONLY choice in Roseville/Rocklin
Super quick. In and out. Took maybe 10 minutes and very friendly staff.
The airline changed covid rapid antigen require this past week and ARCpoint completely accepted the cancelation the day of the appointment, great people! Thank you.
Convenient and fast! My experience was so easy. Great communication, etc. Having to get a same day Covid test can be pricey and stressful, but they make it better by getting you what you need asap!
Happiest switch I have ever made! The professionalism and kindness of this staff is top notch. I work in Human Resources and using ArcPoint Labs has been a sanity saver. I am so grateful for their services and their wonderful scheduling and testing options.
The staff was kind and informative. I was given an appointment the very day I called. The appointment was efficient and done in a timely manner. A+ experience.
We were in and out within 2 minutes with the test results under an hour. Having ore filled the intake form online and getting a text QR code there was no endless paperwork, no phone calls needed. And the report came to my email with a link that was texted to me. Very easy and a painless swab!
Hate paying for this stuff HOWEVER I love these people! I am a healthcare worker and required to get routine testing, also did antibody testing here. The nurse was amazing who drew blood for the antibody test, I didnt feel a thing. The COVID test was flawless. Walked right in and immediately had the test. They do NOT use the cheap tests that get shoved up into your brain! They barely touch the lower part of your nose and done. My results were emailed to me before I even got home. Everyone was friendly and took great care of me. They were gentle, kind and on time. I will never go to a government free test site again!
I had a urine test for a new job. This lab is very organized and professional. The test didn’t take long and the results came really quickly. The staff was very friendly and welcoming, I highly recommend them!
Great customer service. Everyone was so nice! Quick turnaround with results and cheaper than any other place for the rapid test.
For anyone that has needed to COVID test while waiting in a line for hours, ARCpoint is quick, easy and has you on-your-way. Staff is professional and friendly. Quick results texted to your phone. As an employer, getting people back working quickly is essential.
They were fast , efficient and very professional. I was in and out in less than ten minutes!!
Excellent service, friendly staff, in and out quickly with all orders taken care of without a hitch.
ARCpoint Labs is excellent. Friendly staff, processes explained in detail, and results are returned even quicker than expected. If only I could afford to have all of my lab needs taken care of here... 😉
They were great. I was in and out quickly and got my results within 20 minutes. Very friendly staff.
The process was smooth and staff were excellent front start to finish. They were clear in explaining the process as well, for comfort. Thank you as I was referred and very pleased.
The staff at ARCpoint Labs were so professional and friendly. I had a great experience there and got my Rapid Test results in under 30 minutes. I would highly recommend them.
Very professional and very well organized. Was in and out in less than 10 minutes. Had my test results within one hour and will be going back next time before traveling.
I have been here twice now and both times, they have been very helpful and very gentle. I have had COVID-19 tests done with other companies in other locations and they were unnecessarily aggressive while asserting the test and had no regard for anyone with special needs. I highly recommend thefolks here at ASCpoint, specifically at the Rocklin location off of Blue Oaks Boulevard.
The two staff members that are there were both engaged in friendly conversations with you making the whole experience smooth. 2 thumbs up and 10 out of 10 service!
Very fast service and very nice people :) Thank you!
I went in for covid testing god travelling purposes. The facility was clean, the staff kind and respectful and results were emailed to me within 30 min. What more could you want? Thank you so much:)
ARC does great work and they get our projects completed prior to our requested times. Kathy is great to work with as is all the staff. I wont take our work anywhere else.
Very friendly and efficient.
Had to be tested for COVID-19 for my work. Professional staff. Process was quick and very easy. Simple to book an appointment and fill out the necessary forms online. The testing location was next to the lab but was well marked.
I prepaid online, which in turn got me a QR code. when I got there I went & checked in for my appointment and was promptly directed towards the testing building across the way, where everyone being tested is spread far apart and the people there are quick, and efficient, they scan your QR code, hand you a sticker to hand to your test provider that way they’re able to mark your sample and if you get same day results, they’re usually in by the end of the day though I got mine just an hour after testing! Super reliable! Will definitely use again! Only thing to note is it is a NO INSURANCE LAB! OUT OF POCKET ONLY! I know that is inconvenient but when you’re in need of a quick test it can be convenient for those matters also different tests to pick from based on your criteria that needs to be met