I am very disappointed Priority Care Medical Group-El Monti place. I have an appointment for Covid Vaccination 04/29/2021 by 3:57 PM which is I confirmed 3 weeks ago but I received a called from Clinic representative 04/27/ 2021 by 3:55 PM told me that they dont have no longer that our 3:57 PM for Vaccination I have to re-register again get the Vaccination from 9 AM to 12:00 PM. When I tried to registered but unfortunately showed that they dont have Moderna Vaccine Morning time but I got confirmed Moderna one 3 weeks ago. I took day off from work for Vaccination also I have been told representative please help me register my name for Morning hours but representative told me I have to make an appointment they cant do this to so finally I canceled my appointment now I am trying to get others place get the Vaccination.
What a great medical center my 11:30am appointment was right on schedule, super friendly staff and my first Pfizer shot was a simple process. Well organized. Angie was very professional and zero pain with my shot.
Called to find out our results for covid. Had us waiting 30 minutes then hanged up on us. Called back finally they answered. Put us on hold yet again now its been 10 minutes. Havent asked for our info. Others have gotten the results in as little as 2 days. Its been a week for us because it was the free test and we didnt have to pay. Still waiting
“We don’t have COVID testing kits available for your insurance, but we do have testing kits available if you’d like to pay out of pocket” you guys should be ashamed of yourselves!
The Dr. asked me for tests, I made my appointment, I arrive and they ask me to pay for tests and in addition it is mandatory to pay for a consultation, then in order for them to deliver the results, you have to pay for a consultation again or they wont deliver them. Very bad, the place offers services and help, but when you are already there it is not like that, I definitely do not recommend it, in the consultation it seems more like when a practitioner on duty checks you on your first day, I think my neighbor would give me a better consultation than in this clinic. The secretaries are very friendly, the lady in charge of reception is not friendly, very heavy when speaking. 👎