I had a horrible experience here. The lady working was extremely rude to me. I would recommend going somewhere else.
Zero star customer service! Very rude woman who answered on the phone just cancel my appointment because of her ! I can’t trust nobody there because of this attitude!!!!!!
Great serviceTook 5 min no bruising or painI would definitely be back
The tech had a really hard time finding veins on my daughter, but she didn’t give up and was able to get the blood draw we needed! Would highly recommend. Both ladies we worked with were well trained, friendly and helpful.
The staff here are so nice and polite,unlike alot of other doctor offices. You are greeted with a warm smile and a friendly hello the minute you walk through the door. I noticed right away that the office is very neat and clean. They start out by asking you if you have ever had the procedure done before and if you have any questions. If not they tell you what the process will be and what to expect. Over all the first time being here was a very pleasant experience and I will definitely be going back again!!!
The technician was vey friendly & courteous from the initial phone call to meeting her in person, to drawing my blood painless & professionally. All in all a very good experience!
I am so so glad I found this place! I got an appointment the same day and at a time that worked for me, and the whole processes took less than 15 minutes! Rizza was super nice, very friendly, and didnt seem to mind how chatty I became when I got nervous. Even though I am a huge baby when it comes to needles the whole experience was quick and painless and i would definitely not mind coming back. In fact Rizza went out of her way to offer me other services she knew I might need! Over all Im so happy with my experience wish i could give them a 10/ 5 stars.
I have been here 3 times and each time the staff has been extremely professional. I have seen Letcicia and Jenny and they were both great. I have always received my results within 24 hours of service! The are extremely clean! Pricing is hard to beat as well. 11/10 recommend!
This was my first time coming here & Elizabeth was so helpful & patient. She did an amazing job & I appreciate her help! Will definitely come back again because of her!!
We used Any Lab Test Now services three times so far over the past half year - Vernon Hills, IL location to be precise. Rizza and Jenny (and the rest of the staff) were very helpful and polite as well as gentle with our 12 years old boy who needed various blood tests. We brought our own test kits since we were doing independent testing through a certain laboratory with precise instructions for the blood draw, preparation and sending out via FedEx. We are happy with your services and will definitely be using them in the future. Thank you!
Terrible service! I passed the test 7 days ago and only today, after my call, they sent me my results. When I was in the office, I asked when my results would be back. I was told that in 2-3 days. The website said the same. I waited 7 days!!! If I hadnt called the office again today, I dont think anyone would have submitted my results themselves. also in my form of test results there are many errors in the name and surname, errors. when I was in the office, my blood was taken by the same person who was sitting at the reception. she did not wash her hands before and after drawing blood. she put on protective gloves with dirty hands. This is the worst medical service I have ever experienced!
Wanted to thank Jen (or Jenn) I didnt want to spell your name incorrectly. She was great. She realized I was nervous for my blood draw and walked me through everything. Thank you for answering my questions and keeping me calm.
Lab testing typically isnt what you think of when you imagine a great experience, but this place is awesome!The ladies running the place are super accommodating, extremely skilled (the whole process is painless), and quite entertaining!There is literally no wait for your appointment once you arrive, and the place feels very new, clean, and more of a medical boutique than a hospital type facility, and I mean that in the best way possible.They have a wide variety of antibody tests, including those for covid, std screening, and even nutritional profiling, and you can pick and choose the level of scrutiny and comprehensiveness you desire for each.Fast and easy to read results as well.
I had a blood draw today and had a dizzy spell as a result. The staff was there to meet my every need and make sure I was comfortable and taken care of. These things happen and I’m glad I was in good hands!
Horrible experience, the girl at the front desk has no buisness engaging with customers. I called today @ 11am. She wouldnt let me get a word in , like if she was arguing with her boyfriend, kept talking over me. Then when I asked her to settle down so I could speak , she rudely yelled at me and told me to get educated and hung the phone on me.My complaint initially was, that they gave me the wrong test, I was trying to tell her , that all calls are recorded, to go back to the call , I know what I asked for , the operator screwed up, and set up a lab test that wasnt what I asked for , real simple fix , . She wanted to charge me again, didnt want to refund me or apply what I payed for the proper test , or go back to the call that is recorded for Training purposes ..Im so upset , I never leave a bad reviews anywhere. But I had to here.. I hope they fix this problem or at least respond to me and make this rite. I encourage people to go anywhere else but here. This is the Vernon hills location.. if I could. I would leave negative stars..
If you are like me, and need to get your blood drawn, this place is for you. The phlebotomist Rizza, very good. This place is the closest to me but still quite a ride. But if someone opens a place closer, Ill still go here cause her and Amanda, the front desk person, are particularly nice.
Outstanding! I had very specific instructions on the type of covid test I needed for travel to South America, and the document required to enter the country. Leticia recognized the importance of my mission, and was attentive and conscientious, as I provided her with the detailed instructions. To ensure that I would receive the accurate certification document, she provided me with a sample. Leticia also explained the procedure, so I was able to advise my company and receive their approval. She was friendly, caring, and kind, and also very gentle as she administered the test. Needing quick results, she was able to demonstrate the process. Leticia provided me with confidence and relieved me of any anxieties I had about entering South America. Leticia went above and beyond! My sincerest appreciation to her!
I had a great experience at any lab test now! I needed a blood draw for a private client request and Rizza and her team knew exactly what to do. The blood draw was efficient and virtually painless and I was able to get in and out and on my way!
I was late late late…..and when I called Any Lab Test Now the person answering understood my Delia and my appointment was moved so that I could be accommodated for receiving my prescribed test.Very courteous and friendly. Professional, clean and educatedI will only go to this facility for testing in the future!
Great spot to get lab tests. Friendly, quick, professional and reasonable prices. Irina is great. Highly recommend coming here
Fantastic service. They go above and beyond to help and accommodate requirements. A special thank you to Rizza who was fantastic helping us to sort out a very complex testing schedule. Absolutely recommend.
Rizza, the phlebotomist, was amazing. She was very professional and knew what she was doing. I am not an easy person to take blood from as my veins are skinny and hidden! She found one automatically and painlessly. She was great.
Amazing customer service and honestly super convenient. Needed blood work done fast for school and this place was not only affordable but also reliable and quick to help with my needs. Would recommend!
The lab was very clean and the associates were very professional. I used to work as a phlebotomist before medical school and to say I was impressed with the speediness of the staff is an understatement. I was in and out in less than 15 minutes as a walk-in patient. I would definitely use them again.
We highly recommend Any Lab Test facility in Vernon Hills for their ultra clean and safe facility.Very impressed with their highly professional staff and prompt service, and quick turnaround of test results and last but not the lest for their competitive pricing.During these times of Covid I’d much prefer to go to Any Lab for lab works versus places that are unhygienic, over-crowded and have long wait time.Five Star service. Highly recommend.
Highly recommend! I needed a blood draw for a test from a 3rd party lab and had a very hard time finding a lab that would do it as the main labs like Quest or LabCorp will not draw blood for tests that are not their own, thankfully Any Lab Test Now could do it. They were friendly, very easy to work with, and very reasonably priced. I recommend them to anyone and I will be going back.
Very professional and friendly staff! Incredibly easy to schedule an appointment online and was in and out within 10-15 minutes. Will continue to get all my blood drawn there in the future without hesitation! THANK YOU!!!
They were great! Very friendly and very fast. The woman drawing our blood was very good and I barely felt anything. We will use them again!
Very friendly and professional service. I am looking forward to do my next testing there.
Wonderful customer serviceFelt very welcomed as soon as I walked inThe MA/PHLEB LETICIA was wonderful very gentle didn’t feel no pain when I got my B12 injection !!Will totally recommend friends and family!!
I had my Covid Antibody testing in less than 10 mins. The process was painless ,the Phlebotomist was very professional and gentle. The office was very clean and organized. The price was reasonable. I highly recommend the facility.
I was very happy to find this lab. I had several trips to the ER with no proper diagnosis. After doing my own research, it became clear that I most likely had a bacteria infection from my cat attacking me (cat scratch disease). I found them through the Galaxy Diagnostics website, who is a credible source for this particular bacteria (Bartonella Henselae and Quintana).I was able to schedule an appointment for the next day, which I was thrilled about. I called to ask how long the results would take. The lady wasn’t sure, but said she would call me back. She called me back promptly to let me know it would be 3-5 days for the test I was interested in. After having the test done, I read in their website that it would take up to 3 WEEKS for the results to come in. I am fine with waiting, since it takes time for the PCR culture, however, would rather have been told up front. It must have been a miscommunication with lady at the front desk and her source for the result time. Still, I am happy to know they are there and that you don’t need a Dr. referral. It does not take insurance and is an out of pocket expense.
I think I was in and out in less than ten minutes. If I had filled out the paperwork online, it would have been even less.The woman who checked me in and performed my test was very pleasant and kept my mind occupied during the test without my even knowing it.The biggest factor was that she found my vein on the first try, and in my 71 years on earth, that has happened only once before.
TL;DR Had our tests done here because of the reviews. Their machine broke down (not their fault; its machinery in heavy use in these times). The owner, Raj Virdi, took personal interest in our case and worked with us and the labs together and had the test results delivered to us by email within 24hrs. Excellent customer service and hygiene when handling specimen samples. Would choose them again.The only thing that I was a little inconvenienced about, but did not ding their rating on, was their online form that required multiple signatures within the form. Not fun to repeat this 5 times with a laptop touchpad. Maybe their IT department could come up with a solution requiring the signature once, that can be applied multiple times.LONG VERSION:My wife and I took the COVID RT-PCR Swab test on November 9, 2020 as we were flying to India 2 days later on November 11th (this test is not mandatory by the Indian government when doing institutional quarantine but required if needing to do home quarantine). The Indian government needs this test to be done within 72hrs of departure, hence the reason for doing the test so close to departure. We chose this location based on the reviews and a fast turn-around time for the test results even though it was roughly an hours drive from our home.The office itself looked very clean and they were very strict about hygiene and preventing contamination. Their main office door was locked, and all communication was done via phone while sitting in the car or standing outside.The lady who took our test, came to our car to take the samples. She was in full PPE attire and wore multiple layers of gloves. She discarded each layer of gloves as she took samples (this is a must to prevent cross-contamination of multiple samples in my opinion). She confirmed our name and date of birth on the specimen tubes. Her instructions were clear and at no point did we feel that we were either exposed or our samples were contaminated. Even after she took our samples inside the office, they sanitized the door at the points that she had touched when she went inside. Impeccable hygiene.We expected our tests results the next day. We called them very close to closing time but that did not get us anywhere. We called again the next day, the day of our departure. After a couple of phone calls back and forth with the staff asking about the status of the tests, the owner, Raj Virdi, called me directly saying he was looking personally into the situation.After about 20-30mins Raj called back saying that their test machine at the lab had broken down. Naturally, we were not happy. The test is NOT cheap ($229 per head). Raj, however, was on point. He put me in conference directly with his lab associates. They asked me about my situation and the need to have my test results before landing in India. The lab associate confirmed about needing the RT-PCR test (to put things in perspective, this test takes a couple of hours to get usable results). They worked out to have someone send our samples to a second lab, as well as attempt emergency repairs to the broken machine to run the tests in the original lab as well.Raj, the owner, kept me posted with updates every couple of hours. His concern was genuine and I actually saw the results of his effort. By the time we landed in India, we had the test results (they were negative as expected) in our inbox and I was able to submit them to the Indian authorities as originally planned.Although we were inconvenienced, we understand that machinery (especially the one working to run COVID tests during the pandemic) thats in heavy use is bound to break down from time to time. My rating of 5-stars is because of the stellar customer service that the owner gave us and also because of the hygiene followed by their staff. I did NOT need to follow up multiple times after first few calls, and, the cleanliness and care they took when handling our samples is what would make me choose them again.I would like to think of this as a learning experience for both the owner and us alike.
Great place, great employees!!!!UPDATE/REPEAT BUSINESS (so to say) on 12/15/2020At these unprecedented times in our lives, the Any Lab Test Now crew is going a several steps beyond to assure all the CDC guidance steps are followed and more, and for that I personally thank you!! You all stay safe!
Just went to get a gender reveal test. They were super friendly, clean, and quick. The two ladies who worked with me were very nice and made it super comfortable. Thank you for helping me!
Honestly where do I start? I have an international trip coming up to take my 80 yrs old mother back home, and we were in dire need of COVID test and immediate results. I came across Anylabtestnow through one of my good friends who introduced me to Raj who owns and manages this facility. Right from guiding me through every step, walking me through options and then suggesting the most optimal path to get the results in time Raj and his team were phenomenal. We went to the facility on Friday @ 4pm, got self tested using their provided kit, dispatched it overnight to the lab. By Sunday morning 6am results were in my inbox. I could not have asked for a better experience. Raj and Anylabtestnow team, we cannot thank you enough for your quick and timely help! Keep up the great work. I would highly recommend this facility for lab testing and would be personally telling my friends and family. You won’t be disappointed!
Great services. This is the 2nd time going to ALTN…and again impressed. I don’t like needles and I have low tolerance to pain, I DIDN’T FEEL a thing. Highly recommend!
Great patient service !I will recommend family and friends!!So many services they provideThe MA Leticia is great at doing B12 injectionVery satisfied with my visit !
This place is amazing!! Its clean, quick, and my lab tech was super helpful and sweet. I would recommend this place to anyone, I was in and out within 10/15min!!!
Any Lab Test center in Vernon Hills, IL is great. The staff is professional, people actually answer the phone and are very flexible with scheduling. Great service!
Very convenient and reliable. Impressed with the level of customer service! The lab technician went above and beyond to accommodate my situation. Thank you!
Reeza , was very thoughtful took her time to take the blood test, as my veins were hard to show she even did hot compress and took care of me, highly recommend this place.
The phlebotomist that drawn my blood was super nice and excellent with drawing blood. I did not even know she had drawn my blood. Would highly recommend to come to AnyLabTest, to get your blood drawn.
Friendly, immaculate place. Rizza was amazing! She is a real Professional. Easy blood draw. Great place for different blood testing!
Very very nice people.. I’ve been there three times and the workers know just what to do !
The service was super professional and excellent! It was remarkably fast and the office was sanitized. I definitely would recommend this place for any lab testing!
She was very nice but seemed nervous and flustered. She could not do the test because she said she only has a butterfly needle and couldnt draw 30mLs of blood into a syringe. So apparently it should be called, Any Lab Test Now That I Can Do With a Butterfly Needle. Drove 30 miles each way for nothing.
Service was exactly as described. Scheduled same day and quick service for my tests no wait time. Awesome customer service!
I went in for a 10-panel drug test for school requirements on a Saturday and it was such a quick and easy experience. I was in and out in no time and my results were emailed to me within 30 minutes.
Clean facilities, friendly and efficient staff. I had an appointment so I just needed to fill in a couple of forms and we were out I n 5 mins
This test place was amazing! My son has autism and they were able to get blood on the first try. I could not be happier. Highly recommend!
Took my mother here for a DNA PCR COVID Test. The staff was so friendly and very responsive to calls. I would definitely come here again!
They did a great job with my lab kit and were fast and efficient and let me know the accuracy . Would recommend for sure !
The ladies working here have great customer service, they are fast, VERY SANITARY, and precise. Would definitely come back here if needed.
They are wonderfulfast convenient and drawn blood from my 4 year old son so easilywho is not easy with all thesehighly recommend them
Friendly staff, clean and efficient! Would use again and recommend to friends/family.
Great experience, easy process. Got results back quickly. Couldnt be happier!
Wonderful experience and would highly recommend.
Very efficient, experienced, and professional. Id recommend it.
Needed PCR testing done quickly. Staff was so helpful, efficient and friendly.Would certainly use again.
The workers were nice, friendly, and efficient. It was a great experience and very easy.
Very quick and easy. Low price for a basic test. Easier than scheduling a doctors appointment, paying for that, and then for the test.
Staff was a pleasure to work with and their online scheduling feature was an absolute breeze! Highly recommend.
Horrible 😤 experience never got my results w in 72 hrs as promise I ask if pcr covid test w be resulted in 72 hrs and promise they would now I might loss my fight never answer the phone and workers don’t know what they are doing ...
Didnt do what I asked for. Staff DOES NOT LISTEN. She is NEW is not an excuse. Too long of a drive for mistakes!
Its a brand new office right by my area and I had a nice visit. I hope to visit them soon and wanted say for everyone who also had visited too 😊
Quick and polite service! I was in and out in under 10 minutes. Highly recommend!
Super nice, quick and efficient. The ladies running it were wonderful and accommodating.
5* Service, great prices, highly recommended!
Great service and experienceThe employee was very professional , courteous and patient
Rizza was awesome! Very helpful and understanding of the unique situation I was put in.
Lab technician was friendly and professionally courteous. I was impressed and gave information to a few friends.
Very clean office. Staff was friendly, and got me in & out. Highly recommend
Fast and easy. No problems. Would use services again if needed.
Friendly and knowledgeable staff. Fast service
The best and cheapest place for a drug test! Very fast and friendly couldn’t ask for better service!
Clean, efficient and personable caring staff. Would definitely come back for future lab needs!
Really nice front desk clientele. New clinic in the area. If you need std or covid testing.
Very attentive to detail and so helpful.
Lety and Rizza were awesome, my experience was quick and painless.
Fast, efficient, and reasonably priced.. Just what I wanted..
Very friendly staff. Made the process fast and easy.
Needed an express test last minute. They accommodated me and provided the results within an hour. Thanks!
Quick and easy, and the technician was very pleasant
Rizza was great! I felt literally nothing, great experience 😊
Rizza was very friendly and helpful. Great experience
We went there for Covid rapid tests. Great lab, great staff, great experience...I highly recommend this lab!
My test was performed quickly and the employees were very friendly and respectful.
Thanks to Rizza, very helpful, I had great service.
Great service and affordable prices. Staff really nice.
Great experience with Rizza. Very happy with my visit
Very Professional and worked with us under short time constraints to obtain required testing for flight purposes. Thank you!!!
Thank you! Easy to get in and complete the test quickly.
Staff was respectful. experience was fast and easy
Very friendly and helpful service price was fair!
Very clean and professional. Lab technician was gentle and reassuring.
Did a great job. Friendly and experienced. Thank you!
Great service, nice friendly people , convenient location and hours.
Very courteous and professional service.
Prompt, courteous, painless, quick results; expensive
Clean office, friendly staff. I Would highly recommend this lab.
Exceptional service and outstanding workers
Fast, professional service! Highly Recommend this lab!
Don’t come here for a drug test they let it sit for four minutes then take the temperature
Mary a beautiful and great professional! 👌
Awesome place. They where quick.
Fast, clean and professional.
Great staff, very helpful!
Had a blood draw for a kit. Perfect!
Staff are VERY cautious about personal protective equipment.
I was in and out quickly with exactly what I needed.
Great Job. Fast and good.
Everyone was knowledgeable, nice, and timely.
Efficient office and friendly staff!
Very professional and courteous!
Great service
Fast, easy, and friendly!
Friendly and professional!
Rizza is fantastic!
Easy, simple, and effective.
Fast and friendly!
Very professional work, clean place, fair prices and excellent customer service by Amanda!!!Professional work, clean place, good prices, and good customer service by Amanda!!!