I needed a pre employment physical. I was able to walk in and waited less than 10 minutes. My nurse practitioner was very friendly and competent. She recommended a different TB test that would save me money so they refunded me the difference. I would not hesitate to use services again.
Very efficient, fast, and friendly.From start to finish my appt was less than 15 minutes.Kelly, NP was very quick but friendly.Zoe, nurse was very nice
OMG this group of professionals is on top of their game: efficient, kind, thoughtful and smart! From Griselda at the checkin to a sweet MA to terrific Kelly and Dr Amar. Wow. I so appreciate everyones can-do attitude and folluw-thru as promised. So so good! Thank you! Lee
I’m grateful for the excellent care I received at the Urgent Care Center of Westmont after experiencing a localized allergic response to a hornet sting. As my doctor was unavailable, I found the Westmont clinic allowed for making an appointment online with ease in the time frame I needed care. The front office staff and the medical staff doing intake were professional and efficient, and I was fortunate that my appointment time was able to be honored.Most importantly, the main care provider, Kelly Karas-Hedrick, DNP, was impressive in knowledge, sensitive in manner, and thorough in consideration of my medical condition. She provided very appropriate immediate care for my concerning symptoms, and she gave thoughtful consideration for the long-term in prescribing medication for my comfort in leaving the clinic and for potential future stings. Moreover, she was very patient and helpful in addressing my questions.If my experience is typical of this clinic, this practice is a gem! I felt very well cared for, and hope you have the same if you choose this clinic for immediate care.
Unfortunately, there was only one PA on duty when I arrived. I waited over 30 minutes to be seen with my injury. I was thankful it wasnt more than a severe sprain which needed an exam and xrays.Once the PA was on my case she quickly diagnosed and provided a treatment plan. Despite the long wait I was very satisfied with my care.
Quick service? Sure, absolutely. But quick doesnt mean good. Doctor didnt even check me well, assumed I have something without any tests, prescribed antibiotics and let me go within one minute.Billings? Maybe even worse than the care. What a mess. First, I paid my copay up front in cash, didnt get the receipt. Then, I received a bill for the copay. Decided to pay it again, since I didnt get a proof for the first payment. 3 months after paying the bill again, received yet another bill for exactly the same copay, asking to pay the balance AGAIN! SERIOUSLY?! Get your mess together, for your own good and your patients good.
Great place. No long wait time at all. The Doctor was a very nice & caring lady. She was very helpful & gave good advice. Thank you!
Amazing ! Was called back way before my appt time & was in and out in less than 30 minutes ! Staff was super friendly & helpful. Made my son feel comfortable! Would 100% recommend !
Im usually not one to leave reviews, but Ive never been to an urgent care where Ive felt so taken care of. They are so compassionate and made me feel seen as a human, not just another number walking through the door.10/10 would recommend to everyone. If I lived in Illinois(had to go there while I was traveling), I would move to this area just so I could be close to this urgent care.
Thank God my visit at Immediate Care Center went very well! They were compassionate, caring, and they made me feel at ease. The medical staff answered all my questions, and gave me information I needed, they guided me to what to do in my case.I live in Cicero and decided to travel there because I read the reviews and the reviews were 💯 true.Clean place and they took care of me quick.. I would recommend this location to anyone.
Had a wonderful review with Stephanie she listened well and had a liking of a product to help the situation. A marker to tell where swelling was previous to that time. It smired and got on the table top. Magic marker are the best.....just saying.....
The healthcare professional who conducted my visit was patient, kind, and efficient. She listened and helped me in under 30 minutes, and I’ll already have my prescription today. This method was incredibly helpful and saved so much time. The logistics of setting up the appt and providing all the information was easy and self-explanatory. 10/10 would recommend.
It was a good experience. I was taken care of twice once on the phone and again in the office. Great staff and every I dotted and t crossed. I will go back if necessary and recommend to others.
Professional and friendly service. I didnt wait very long . I recommend this facility and I will he going back for my need of Urgent Care.
The office is impeccably clean. The staff was so helpful and pleasant. The Dr was very interested and concerned with my well being. Would highly recommend and will definitely return.
From the front desk, the tech, and Stephanie Weddle DNP, the service was personal and kind. Very efficient. Thanks for saving my day!!The day after stitches put in, doing great!
Wish I had known the minute I walked in that the x-ray machine wasnt working. My main goal was an x-ray for my fractured wrist. Had to go elsewhere for X-ray and didnt get a call back on results until the next day. The nurse practitioner was nice and gave me a brace. The wait wasnt too long.
Great experience. There was only me at the time so no wait. They were very professional and informative.
Talk about quick and efficient. I was able to make an appointment to be seen and get treated all within an hour. That included driving 15 minutes to the clinic. The doctor explained everything and the staff was efficient and kind. I definitely recommend this location!
Excellent service and very fast . The Doctor was super friendly and thorough . She found the cause of my dizziness and even noticed my eyes were bothering me . I never mentioned my eyes . I wish I could remember her name to thank her . I highly recommend Urgent Care of Westmont . It definitely beat spending 4-6 hours at an ER !
Great urgent care facility. Short wait, doctor solved my issue, and they charged me what was quoted. Would definitely use again!
Everyone was very thorough and knowledgeable. This is by far the best immediate care facility I have ever been to. I am not only impressed, but grateful.
On line registration and appointment scheduling was quick and easy. Everyone was very nice, caring and professional. The NP listened to me. Highly recommend!!
The care here is so great! I got my son in and out in under 45min! NP Jenny was so kind and really talked to my kids with respect and care!
They traumatized me! They said my heart rate was 230bpm when it was like 130bpm the lady needs to learn how to do her job better. And then she started to freak out which made me have a panic Attack
Extremely easy to schedule an appointment online. I’ve been here numerous times myself and for my family. Quick doctor visits, thorough, and knowledgeable. One of the best urgent care specialists around.
Terrible billing. We continue to receive a bill for services that were paid the day of service for my son. We have the credit card statement and have given the information yet we continue to get bills. I am uncertain if this is poor billing or an actual scam, but the fact that we have called and spoken to multiple people with no resolution gives me the impression that they are trying to scam us.
I recently had my first visit to Urgent Care Center of Westmont.Very satisfied with all aspects of the care I received. I highly recommend.
Follow up on a previous visit. Quick visit with lots of good info about whats going on and what to expect going forward. Friendly and accommodating staff
I rarely go to walk-in clinics but am traveling and needed to be seen. They were excellent here….efficient, polite, professional and knowledgeable. I highly recommend this clinic.
Great facility! Very clean, comfy chairs in the waiting room, and wonderful staff. Would highly recommend to anyone in need of care!
We were in and out really fast. They diagnosed my grand daughter fast and we were on our way to jewel Osco for meds. Very clean and friendly
The staff at Urgent Care Westmont was incredibly helpful in seeing me right away and getting me out the door and on my way. Thank you very much to the entire team!
This office is amazing ! Great front desk staff, very caring and the physician that saw me was friendly , kind and courteous .The facility itself was very clean , and well taken care of . Highly recommend !
The dr was very polite and professional. Explained everything & was very efficient. I recommend this establishment & Dr Alhussaini had a positive impact on my visit. Loved him.
Compassionate and gives straight forward assistance when I could not get in to see my PCP. I highly recommend this group of skilled clinicians
Stephanie, Nurse Practicioner, was great! She was quick, attentive, and showed a genuine concern for me! She also treated my mom a few months ago. I love this place! You dont have to wait around all day, its clean, and everyone is super nice! Being sick is inconvenient enough. But, being able to get quick treatment, so you can be sick in the comfort of your own home is worth the trip to this place. Kudos to Stephanie and her team! Thank you😁
Very friendly and had minimal wait time. Also, very thorough. I would recommend this facility.
Clean waiting area,location convenient,nice knowledgeable staff, not too many people waiting& good amount of space among people who are waiting. Wait time was fair , Dr Kelly Karas was very pleasant being my first time visiting and gave me what I needed. Quick,easy&out the door. THANK YOU
We had a very positive experience at this immediate care. We were seen right away, even with all the paperwork needed as a new client, and the nurse and nurse practitioner were kind and very helpful. They laid out several treatment options for my son’s belly aches. We will definitely be coming back here from now on.
I would stay away from this place- they are scammers. Do not bill your insurance on time and then you are left to pay the full cost of services. Incompetence and laziness, they have complaints filed against them with the IL Dept of Public Health.Response to response: Your response signals your lack of professionalism, your office staff stated over and over again that they made mistake and did not file with insurance on time. Have fun mediating the complaints with the IDPH.
The treatment and care provided at Urgent Care of Westmont was superb. I highly recommend the staff.
Very friendly staff and was able to get right in on a Sunday
This was my second visit to the center, and its always the best choice when Im facing sudden pain. Im feeling better now; the care I received exceeded my expectations.
Wonderful experience at Urgent Care as a new patient! Front staff was friendly and helpful. Only waited for about 5 minutes before being seen by nurse practitioner. She took time to understand my concerns, and provided great treatment recommendations. I would come back again when in need of immediate care!
I walked in for a sinus infection. I was greeted nicely by the receptionist. The paper work that I filled out was not outrageous. I waited less than 10 minutes in reception and less than 10 minutes in the room. The doctor was thorough, nice and prescribed medicine for me. I was in and out in record time and everyone working there was super pleasant and down to earth.
The Immediate Urgent Care Center of Westmont & its team made my visit smooth and productive. From the check-in process, to being seen by the nurses; everyone was super helpful and patient. I was able to get answers to questions I had. I was even provided clear instructions on the prescription I would receive and helpful tips to manage my pain. This center was a breath of fresh air for me during an anxious and chaotic day.
Kelly is great! She explained everything and is quick and efficient. I will come to her for sure, again, and recommend her to my friends.
Scheduling very easy online. Check in with without any complications and the staff was friendly and helpful. I was in the waiting room for maybe 10 minutes. The doctor seen me within five minutes after being called in I was diagnosed and given medication in a short amount of time I was very happy with the experience, I would recommend this provider
Fast and very nice and efficient people there. I appreciated their attention to detail.
Very friendly, professional, and quick. I have been to this location before with a very good experience which is why I returned.Back again today and I cannot say enough about the amazing staff in the clinic. So friendly, happy, courteous, professional, and just so gosh darn pleasant. I highly recommend UC of Westmont!!
This facility deserves the high ratings it has received. Last Friday my wife was treated for an issue that resulted in going to the ER as a precaution. The staff was outstanding…….both friendly and competent. The receptionist was very good while gathering the initial information. The nurse practitioner quickly reviewed and determined next steps. Just a wonderful experience if you had to go to an immediate care facility.
Everyone was very caring and professional and Doctor Kelly was excellent and exceptional 👏
Staff friendly, seem promptly, medical direct was MD who saw us. Gave us the tests we needed, didn’t hassle for unnecessary tests for sick visit for my son. In and out quickly and happy patients.
The Doctor and the staff super wonderful. They are not out to over charge and want to make sure you are taken care of to the fullest. I would recommend them. If you want the best care give them a try you won’t be disappointed!!!
They were very nice and efficient. Would go back if need to.
Always a great experience. Megan and Jennifer have both seen my kids and couldn’t have been nicer. They are knowledgeable, have a great bedside manner and are always fast and efficient. Really appreciate this clinic being so close and so reliable.
The doctor took the time to listen and explain my health situation. He also gave me literature on my condition.
Our go-to when our family gets sick. Always seen promptly and the staff, doctors, and nurses are talented, committed, and kind.
All staff was friendly. my care was priority and barely any wait time throughout my process.
Really good prompt service. Receptionist, assistant, and attending nurse were very attentive.
Wonderful customer service! From the front desk to the wonderful Dr assistant and DrThis is my favorite UC
Dr. Cathy Lipsey is amazing i have been going to see her for my medical needs and she is so great!!
I am so happy with my visit to Urgent Care of Westmont. I was seen in an acceptable amount of time. Other care places in the area are pretty horrible with their wait times. The doctor and nurse were very thorough and knowledgeable.
Clean waiting area and exam room. Nurse practitioner ( physician assistant?) was friendly, professional, efficient. She was great determining what was wrong with me. Kind and compassionate.
Jen was so patient as I explained everything that was going on. The virtual visit was thorough even though it was video call. The experience was easy and will definitely come back!
I have had the most amazing experience here especially with the front desk. Jennyfer A. She is always so nice, so fast and so helpful. She puts a smile on my face.
Best visit ever!! Jennifer Jesani NP is God sent!! She has the patience of Job! You can tell she is a loving caring individual and she is in the right profession. I am so blessed that she was there for my child. She succeeded where so many others would have failed and just plain given up and moved on! I can’t say enough good things and I pray Hod continues to bless her abundantly!
Ive been to Urgent care with my children and for myself. We always get great care. The nurses, Doctors and staff are always very helpful.
I was able to make a same day appointment, they still got me in early, and Kelly, the nurse practitioner, was the kindest and most informative person I’ve encountered at an immediate care.
I was very happy w immediate care and all of the meds involved
Stay away!They recently changed their billing policy stating they are charging people with insurance upfront for all the services .When asked to provide details on the policy they said its taped on the counter.Then I asked what happens if insurance pays the portion of todays bill,what happens with the money they charged me,they refused to say.Basically they will charge you and your insurance for their petty services!Stay away!Go to AFC or Midwest Express!
Fast and knowledgeable, also looked for related issues to my sprained big toe. Getting better ...
It was quick and easy. Friendly, compassionate and knowledgeable. They took me right away. In and out under 1/2 hour. If only my body would respond as quickly.
I love this center! My 2nd time coming and both times my daughters were seen very fast. Very clean with very nice staff
Warm welcoming staff and practitioners! Super helpful, kind, and you don’t feel like a bother by being there! My kids had to go back several times in a 2 week period when we just moved to the area and they were on par with if not better than most family practices we’ve been to! The best part is the kids don’t hate going to the doctors with them!
My go to when I need a quick Covid test or Flu test. Very knowledgeable doctors, friendly staff. They will get you in and out but without making you feel rushed, they listen to your symptoms and concerns.
I suffered a deep laceration of my finger from a gardening accident that required immediate attention. Not wanting to wait hours in a hospital ER, I decided to try Urgent Care Center of Westmont. It proved to be a good decision. Dr. Alhusssaini and his staff were friendly, efficient, and had me stitched up and out the door in about an hour. Overall a great experience.
I was a walk-in, I didnt have an appt, and they took me right in. I was there for maybe 45 min or less. Prescribed antibiotics to my local pharmacy. I had a great experience and will be coming back if needed. Thank you guys for taking care of me!
The young lady at the front counter and the nurse practitioner were both outstanding. The young gentleman that took me to the exam room. Was also very very nice and professional. I have used this place before. And will again. Thank You for being here. I want to also add that the nurse practitioner didnt hesitate when I asked for a recommendation for a gastro doctor. Very helpful.
Best immediate care facility I’ve ever been in. Friendly professional staff. Bedside manner an A+. Will recommend to everyone in the area. Just a great experience. Thanks.
I’ve gone to Intermediate Care of Westmont several times over the past years and have never been disappointed. They are polite, knowledgeable and efficient. Readily accessible, it is never a ‘hassle’ to get things checked out. It takes months to get into my general doctor so I’m especially relieved to know this option is available. It’s so much easier, it’s my first choice!
Ive been to this facility on several occasions for my son and myself. I am impressed with the courtesy/professionalism of all staff from the employees taking your demographics, the employees taking vitals/you back to the exam room, and the doctor. The doctor is extremely knowledgeable and quick to action. This is not one of those places where you have to sit and wait while staff gossips about their weekend instead of caring for patients. This is our go to clinic. Thanks to all staff for giving exemplary care!
The service was very fast and I was seen minutes after I was done filling out paperwork. However, the doctor that saw me was very dismissive and rushed. I had them take a look at a random sore that was on my back and without any testing or any further investigation, he told me that I have the worst case scenario and I should treat it as such. Then gave me medication to treat this worst case scenario and sent me on my way. The doctors bedside manner was horrible and he did not care about me as a patient at all. Telling me such a horrible diagnosis in such a nonchalant way and then just sending me on my way was awful. I still need to go see a real doctor to try and get tested to see what is actually going on because I am not going to believe some seemingly random diagnosis. Such a horrible experience.
Very friendly and knowledgeable staff.
Urgent Care Center of Westmont is definitely the best urgent care center in the area. Appointments are readily available. The staff is friendly. The doctors are very accommodating and caring.
I had a mild ailment so I just wanted to walk in without making an appointment. I was greeted immediately and everyone I interacted with was friendly and professional. The space is clean, masks were worn by employees and available for patrons. I would go here again.
Wow! I walked right in and didn’t have to wait! Dr. Amer was amazing! He explained everything and was very personable! The staff was efficient and kind as well! I highly recommend this location!
Quick service, barely waited 5 minutes to be called in. Front desk and clinical staff were very polite and provided great service! NP Jennifer Jesani was thorough in her examination and provided great care and answered all my questions. Overall, 5 star service!
Available appointments, text confirmation, you can fill everything out online ahead of time. Promptly taking care of. Everyone was friendly. My appointment was at 9:15am doors were opened before 9am and I had a diagnosis before 9:15am. Very positive experience considering.
Quick care, kind staff. They have the equipment here for all the urgent care services we have ever needed. Costs are straightforward and very reasonable -- weve not had to pay any large fees after a visit here.
Fantastic experience here. Very nice staff also very efficient. We pulled up to a line and were tested and out in under 10 minutes. The associate who tested my son was soo good with him and made it an easy and painless experience. Highly recommend for anyone looking for a drive-up facility without any fuss.
Dr. Amer was very attentive & thorough…. Would recommend. !
Their hours for Saturday, August 5th had a 5pm closing time. I arrived at 4:10pm. While pulling up to the parking spot out front, the young lady immediately locked the door and turned her back on me. I was confused and pulled on the door and both ladies there said they were closed.Keep this in mind if you are trying to get there before they close. I understand locking the door at 4:45pm or 4:50pm. This was 4:10pm. So much for urgent care…
This place is the best. Waited less than 5 minutes and they figured out what was wrong.Keep up the good work
Once again I had to see a doctor at the Immediate Care Center in Westmont, and as during my previous visits there I can only recommend this place. The nurse, the doctor and specially Ariane were all very helpful and treated me so well. Thank you to all of you working there.
I was visiting Illinois from out of state and became ill. Im glad u chose Immediate Care of Westmont. Dr Alhussaini took very good care of me. He listened well, asked great questions, and -- most importantly -- prescribed medications that are helping me to feel much better. His nurse was very attentive too, as was the front desk staff.I will say the office decor is basic. However, thats not what counts, at least in my mind. Im very pleased with the medical care I received.
I was taken back in the room within a few minutes. Everyone was very nice and considerate, and the appointment went very quickly. They took an X-ray, found out I had bronchitis and called in my prescriptions for me. Very quick and easy, I would definitely come back here again!
Very polite and efficient made the visit very easy.
I couldnt believe an urgent care had such great reviews but after a visit for some health issues, Im a believer!! Everything about this experience from the moment I walked in the door was great. Thank you to the entire team!
The most excellent Immediate Care my family has ever experienced. The Doctor and RN staff are extremely professional, thorough, knowledgeable and compassionate. I brought my daughter in for an extended viral infection and bloodwork. She felt comfortable and heard. Everyone treated her with exceptional kindness and genuine concern and respect. I am so grateful for both in-clinic experiences. Thank you Immediate Care of Westmont!
This urgent care center has been our family go to for years. The entire medical staff is super nice and patient and fully explains every diagnosis and/or treatment. Their hours are convenient and we love the ease of everything with this office.
Husband needed a PCR test prior to scheduled surgery (and I was tested in solidarity). It was easy to schedule on-line and complete all required paperwork. Check-in was easy - we were a little early and directed to wait in an adjacent parking lot. After a short wait we were waved in. There were 2 lines of cars about 5 each that moved along very quickly. When we got to the front the technician verified our names, asked why were there, verified where my husbands results needed to be sent and then gave us the option of either a nose swab or throat swab. We were out of there in a matter of minutes. Very impressed.
Quick service, took time to explain my situation, options and possible next steps. Will return next time I need urgent care!
Thank you very much for seeing me as a walk-in patient. The front desk is very professional, fast and friendly. They were able to verify my insurance and complete the needed paperwork very quickly.The physician is very knowledgeable, insightful, and provided guidance with confidence to make me feel very comfortable.All test were run onsite and results were provided real-time, this made the process convenient and helped in making accurate and speedy diagnosis and decisions.The pharmacy is two steps away, I was able to walk my prescription to the pharmacy and while I waited I enjoyed a beautiful cup of coffee.Thank you for an awesome experience, which made life comfortable and convenient. I appreciate your patience, guidance, and leadership. This is most definitely my first line medical defense. Once again thank you for everything.
Easy in, easy out. Quick diagnosis, always professional! Thank you!
It’s so nice to find an immediate care with friendly service at the desk, a MA, NP and doctor with great bedside manner. They were thorough and helpful. Would definitely recommend! Thank you to the Team!
I would give it a zero if I could. Worst urgent care in the area and avoid at all costs. Unethical and incompetent.
PA Jen took very good care of me. I came in with hip pain and nausea. She was able to assess immediately that I had sacroiliac joint dysfunction and also viral gastroenteritis. She was kind and professional and thorough. I felt well-taken care of. Thank you, Jen. I would highly recommend coming here for your immediate health care issues.
Courteous employees and clean facility. Care was top notch.
Probably the best immediate care experience I’ve ever had. In and out in less than an hour from walking in the door. Staff is incredibly nice as well. I had one of the nicest NPs ever.
Went for drive through COVID test for my 3-yo. Extremely quick and efficient. Book online, do forms online, drive through quickly for throat swab (at least for us) test. Made a stressful situation very easy.UPDATEWe have gone here several times during the pandemic for testing. They are fantastic. Quick testing, quick results. They seriously make a stressful situation a whole lot more manageable. Testing is so well done here.
Great experience. My husband and I came for a Covid test. The entire process was 90 seconds. Very friendly and helped ease our worries. If we ever need testing again, we will definitely come back. Also one of the few places that was easy to book online. When we arrived they quickly checked us in and we were on our way.
This place is amazing! They have so many appointment slots, you fill out your info before you go, you stay in your car and when you get there and they do the test through your car window. The staff is incredibly friendly, professional, knowledgeable and caring... and we got our PCR results back in 10 hours!! I believe the only days they are not open are the weekend days. This is our go to place from now on and we will tell others that this place is FANTASTIC!! Dont hesitate, make an appointment with them!
The nurse that saw me is so great, very friendly and knowledgeable. The receptionist is friendly and the whole experience is truly pleasant. I definitely recommend this place.
Came for a Covid test for my son and had results in 24 hours. They are highly efficient and quick - the whole process was about 10 minutes from when we arrived to driving away. I drove 30 minutes to get there but it was well worth it. They also do a throat swab versus nasal which was better tolerated.
My husband and I made an appointment 2 days prior to testing for our vacation. We each got an RT-PCR test done with results in 4 hours!!! Our insurance covered it which saved us over $200/pp if we had gone to a different facility guaranteeing results in 24hrs. So, so, so happy with them.. oh, and no wait. We had no one in front of us and no one behind us until we pulled out of the parking lot. Also, the testing report is very thorough and specific, making it PERFECT for travel, as some countries have very exact things they want stated on those reports.
I needed COVID-19 testing for work. Was able to easily make an appointment online with very little hassle. I arrived 6 minutes before my appointment and was done within 3 minutes. Never had to get out of my car. Fast. Convenient. Easy. Safe.
Fantastic team. Couldn’t get in to see our primary and came here for great care for ears and noses. On our way to getting healthy again. Thank you!
Excellent staff and Very helpful Dr
No wait and attentive staff. Only issue was with my co-pay and deductible that resulted in me paying full price up front. Its not a very common insurance and I know itll be reimbursed, but if the admin worker had just called the insurance it would have been cleared up there and then. Didnt seem interested. On the other hand, the doctor just called me to follow-up with my covid results and discuss my situation. I wouldnt hesitate to recommend this place.
Made an appointment online for a Covid test and got in same day. Was able to do all “paperwork” online. Drove up to an outside tent and only had to wait a couple of minutes. Very smooth! Staff was friendly and professional.
Super easy and convenient to get tested for COVID! Rescheduled an appointment time and drove up and were in and out of there in less than 5 minutes. The test was for my 10-year-old son and it was not painful at all
Great experience I pulled up and was heading home within five minutes. Scheduling wise, I was able to make an appointment for the next morning. They texted to confirm the appointment and allowed cancellations via text as well. Great experience and much easier than going to your doctor to get a referral.
This is my third COVID test and it’s the easiest it’s ever been! Made an appointment online the night before, drove up 5 minutes before my appointment, and they swabbed my throat and finished the test within a minute. Didn’t ever have to exit my car. Plus I got my results within 4 1/2 hours. Great site.
Easy sign up, covid test felt safe as I didnt have to leave my car. Mouth swab done by the Dr. Staff was nice. They told me Id receive my results in 1-2 days. I had my test at 10am and received my results around 6pm that same day.
Very competent and caring staff. Excellent experience.
I had minimal waiting time after making an appointment online 10 minutes prior to my visit. Was seen by a physician assistant promptly and was out of the office with prescriptions called into the pharmacy of my choice in a very quick manner.
We have gone here several times for PCR tests for our kids for school. Every time everyone has been professional and welcoming. It’s always efficient and we have always gotten our results in less than 24hr. We are so happy they are now available on Sunday. Our kids would have to miss so much more school without quick results.
Great experiences - at least 7 so far. Quick and easy and fast results every time. Also, billing amounts seem fair too. In my opinion, best Covid testing location in all of Chicagoland, no question. Just make sure to check your spam folder the first time and add the sender to your safe list and then you are good to go.
We have gone to the drive through covid testing at this location several times in the past year. This is easily the most efficient and professional place we have used. Appointments are easy to make and adjust online, the people doing the testing are nice and very good at what they do. They will also test little kids - my son is 1.5 and weve never had an issue. Icing on the cake is how quickly we always get our test results. I have tried a few other places for covid testing and this is far and away the best!
I was seen quickly and got my lab results in a timely manner. Staff is k owledgeable and the nurse practioner was awesome! The facility is very clean.
Have used exclusively for our testing needs during the Covid pandemic. Their service is quick, accurate, easy to book, very responsive to needs of the individual. Results are turned around within 24 hours. They came highly recommended as the best service for testing around where I live by a doctor. And haven’t disappointed. Drive through service and very well done.
Efficient. Seen quickly. Professional, kind staff.
My son needed a COVID test for school. Super Easy to get in and out. We scheduled on line, and even came a bit early. They were ready and took us right away from the outside tent. Highly recommend to anyone who needs to get tested right away.
Great place. Super efficient, kind, great people. They rang on Thanksgiving morning to make sure I got my daughters positive result and spend a good few minutes on the phone answering my questions. I think they go above and beyond what you would expect from a testing facility. I very much appreciate them for that! Thank you!
Location changed to a further one, which was a bummer bc it was past train tracks. Drive up went smoothly but actual check in was a bit chaotic. There were so many cars that we were put into 3 lines, but the actual check-in didnt happen in order of arrival. The worker checked in an entire row of cars that arrived after my appointment time, so I was there 20 min while later appointments were there for 5 min. When I reached the front, they had to call him over to check me in, and I had to tell him I was already checked in online when he started asking for insurance and ID. Once I was checked in, things went smoothly.Everyone was properly attired, with hair nets and face masks and gloves. They do your nose swab, and it touches your brain! Just kidding... but they go back further than other locations which is the better way to test. They have an option for a throat swab too.All in all, not my first option since they are farther and the check in was a bit crazy, but they were professional and nice and Id go again if my closer location didnt have available appointments.
Needed a COVID-19 test and was able to schedule in a timely manner and the drive through set up as well as preregistration were seamless. The actual test was a throat swab but informed just as reliable as nasal swab. Absolutely a welcome addition during these trying times. Staff is professional and accommodating!
I was just there about 30 mins ago, and the receptionist, the NP and the nurse were all so kind to me. Never have I ever felt so welcome at a place. I wish I remembered their names. I had an awful day today due to car trouble and anxiety and they changed that pretty quickly. I’ll come here again if I get sick :) ❤️
This place has always made this process super easy and fast! Only one time was there a line and I understand that was because people were coming way before their scheduled time. Took my daughter today and was headed home within 10 minutes! Thank you for making it easy!
Everyone was so good and professional to me.
They are very professional, kind and caring. The place is always clean and they are timely. Although they don’t accept some insurance, they have a very reasonable flat rate. They charge you upfront and don’t send any surprise bills.
This was the easiest and most pleasant strep and covid test ever! The drive through experience was excellent and the care thorough and it all took no more than 5 minutes. Very happy with our experience.
We were so pleased we choose Westmont Immediate Care. We got Covid test results in a half day which was so helpful to our family. The nurse practitioner was so nice and helpful both in the office and when they follow-up on the phone the next day.
I love this place - from the online booking to the swiftness of visits and turnaround time for tests (like covid - PCR usually comes by mid evening). Very caring staff, nurses and doctors. I drive almost 30 miles to come to this location specifically for 2 years now.
Most efficient COVID testing site I have been to. Friendly and very competent medical professionals. Very fast results, especially considering the backlog with some facilities. I am from the city, but more than willing to drive out here since the care is top notch.
The staff at Immediate Care of Westmont were all very pleasant, friendly and efficient. My visit went very smoothly and I was on my way home in no time. Will definitely keep them in mind if I need these services again.
The wait wasnt very long. We had an appt and got there about 10 minutes early. We waited maybe 10 minutes to check in and another 15 minutes for the test. The tech was really considerate and it all seemed very organized in the new location. Thank you for this service!
This was a really great experience. They were fast friendly and throw. I highly recommend if you need a covid test. Easy to get appointment on my phone and even easier drive through service.
I got an appointment within 36 hours of notification of my exposure. I arrived 5 minutes early to that appointment and was 2nd in line. The verification and test were fast and efficient. I received my results with 7 hours of the test. I could not have asked for a more positive, professional, considerate experience.
Everyone is very nice and professional. The covid testing results were given to us within 24 hours. I have gone multiple times for testing and have had a great experience every time.
I cannot speak highly enough of this urgent care center. They are fantastic medical professionals, and so, so kind! I would highly recommend anyone come here whos in need of help, they are wonderful.
Always polite and professional staff. Appointments are pretty quick which I prefer. They do a 👍 job.
Well I have only been through the immediate care drive through for covid trusting, I found that they were quick and efficient! It took me very little time to pull in be tested and pull out back on to one of the main streets. Very helpful!
We have been going to Immediate Care of Westmont for the entire COVID journey. We have used their COVID testing services. We also have gotten flu and strep throat tests too. The staff is very helpful and always so nice to my kids. A good place to go to!
I have recommended the Immediate Care Center in Westmont numerous times! I visited this morning for yet another covid pcr test, though this time following up a positive home test last week due to symptoms. I got extra care beyond the test. So grateful to be assured the pneumonia has not settled in.
Fast and easy PCR. Show up at your EXACT appointment time to avoid a long line forming. The men/women who run the site are great and organized. My 2 year old was swabbed quickly and received results within their estimated 24 hrs.
The visit was run extremely well. Check-in was quick and timely. The line of cars went fast. Kudos to the nurses working there! The actual Covid test was the least enjoyable part.
Great job on-site - doctor explained the sensitivity of the test (too sensitive but that’s not his problem). The website registration process is fine for the most part but when you click on a time it’s gone by the time you get back after inputting information about yourself, insurance, etc. I don’t know if that’s because I always pick the next available time but it would be better if it held the time while one fills out paperwork.
Only been here for COVID testing. I fill out paperwork and insurance information the night before. I get text and email reminders for my appointment. Theyre very fast, efficient, and friendly compared to other places Ive gone for testing. Last 3 times Ive gone, Ive received my test results within 6 hours.
Excellent, friendly and quick service. I feel confident and comfortable to revisit if necessary.The facility is located conveniently in the down town of Westmont close to the Westmont train station. Medical staff and customer service Admin staff are very helpful.We were not not required to do lengthy and confusing on line appointment scheduling process like in Walgreen store or any other Covid testing centers. The easy approach, assurance of quick service, friendly service, simple process with minimal questions and quick action gave me confidence and we felt really nice and well taken care.
My 10 year old daughter needed covid testing to go back to school. I was able to set an appointment online, we never had to leave the car. It was so fast and easy! They did a throat swap which wasnt so bad.
My family of 5 has been to this site more times than I can count over the past 2 years. Their staff is amazing and prompt! Results are typically same day. I cannot thank the staff enough for being there ALWAYS for patients during the last few years of pretty scary times.
We waited for over 2 hours to get a PCR test for our 4 year old. The lines were incredibly long and poorly organized (one line moved at twice the speed of the other two). The staff were friendly, but appeared to be significantly understaffed. Overall, it was a very, very frustrating experience.
Unfortunately, I had to get a COVID test for the first time, but highly recommend here. Booked online. All paperwork done online. Get there, pull up and boom done! So quick! I was done 20 minutes before my scheduled appointment.
This clinic has been my saving grace many times over the years!! They have the best staff/team and I have always been supported in the way Ive needed to. Plus at my most recent trip the covid testing was awesome as it was a drive up testing so I didnt even need to get out of the car.
My daughter has strep throat, we walked in filled out the paperwork, she was immediately seen, within 15 minutes we were done!!! The doctor and staff very friendly...AND the waiting room was nice and super clean. Not run down and gross like most others. Very very satisfied with her care today!
Easy online appointments available next day and quickly processed Covid screening test with same day results. Very efficient and friendly staff make sticking a swab up you nose a pleasant experience.
Yes the visit was quick and easy. I had the results for covid the next day. The problem happened when I got the bill. Originally I put in my insurance card into the app to make the appointment and it went through. It stated a reasonable copay. My insurance is even listed on their website as one accepted. I ended up paying over $300 for the test and peace of mind.
Really great! So calm and helpful.
We have been to this clinic a few times and had great experience. Clean, friendly staff, rapid assistants.
Made a same-day COVID testing appointment, whole process from drive-thru line to throat swab took about 15 minutes; very quick and efficient. Just results back same day as well! Very efficient and pleasant service.
What a great staff and Drs! I went there for a dog bite and they were so good to me. I did not wait long on all 3 visits at this clinic on Caton Farm Rd.
Efficient, kind people, and the test is not nearly as bad as it used to be, now that they can swab your throat. Parking is easy here - basically you get here, park, and then wait until its your appt - then you enter. You dont have to wait long at all
Went for a covid test required for international travel. Service was fast, timely and very efficient. Results were delivered faster than expected.Would recommend Immediate Care Center of Westmont without any reservations.
Updated: received results the evening of my test day ! So helpfulTo Have such quick and reliable results with it being a prc test!!Went back today and there was no line at All!As always efficient drive thru testing - many points of contact clear signage - friendly staff that all are “in sync” this is extremely helpful - the line was around the parking lot must have been a busy time around 11;30a- however the mine moved as quickly as possible and the staff was friendly and personable which has to be a challenge given the amount of patients they have every day.They doctors and nurses as well as admin staff are all on the same page , which really gives me confidence overall that the staff at westmont urgent care are proficient and I confident that they are able to handle such large numbers of tests coming in and out -Really appreciate the staff being
Went to covid testing drive thru around 1pm on Sunday, thought wait would be super long, only took 5 mins total. Super friendly staff, organized, efficient, great with kids, got PCR results same day.
Had to get a PCR test for travel in less than 12 hours since Walgreens and CVS were delaying results in the last minute. Got tested around 3:00pm on Sunday and got my results back within 6 hours although it was the weekend. Quick testing, rapid results, and friendly staff! Highly recommend.
My appointment was for 11:30, and i was out of there by 11:55. Super streamlined and they honor the time you scheduled to be there, which was SO helpful. highly highly recommend! unsure what the afternoon times look like there, but the morning/early afternoon was very fast!
Had to get a covid test for daughter for her school. The Nurse? Or yea she was very nice and patient with my kid. The other nurse he was helpful when getting us checked in.Very easy time getting the test. We were basically in and out.Thanks for the help.
Urgent Care in Westmont was great! It was so fast and easy to make an appointment online. I went for a Covid test and I was done in less than 5 minutes. Their staff was very professional. I highly recommend them.
Always a great experience. Docs and nurses are so nice and knowledgable. They really care about their patients
Best testing place ever. Best kept secret place. Quickly swabs for whatever ails you or what institutions ask you to deliver. And great people doing the swabs. They did both strep and pcr at the same time. What I love about it as well is that they have mouth swab PCR! Most places don’t. Results the same day or 48 hrs at most. And you stay in your car when they test you. Quick and easy!
I utilized the COVID testing at the Jewel Westmont location. Great online scheduling and check in. When I arrived it was a quick sign in and testing and done! Results should be back within 24 hours.
The doctor was very kind and I did not have to wait and got an xray as I sprained my ankle. I. Glad they were there in an emergency situation. Very nice staff too. I highly recommend.
If there is any positive about Covid, it’s this place. The medical staff nurses and nurse practitioner could not have been nicer. They were so patient and gentle with my son who’s 3. There was no wait, they have a good system down so you are in and out, all while staying in the car. Highly recommend for a quick painless Covid Test for adults and children.
Everyone in the office was pleasant and professional. Dr. Alhussaini was friendly and reviewed the x-ray images with me (rather than just tell me his preliminary findings). He gave clear, concise instructions for care which I appreciate. This office will be my go-to for urgent care needs in the future.
Well organized, moves quick. Fill out your paperwork online to make things smoother. Results within 24 hours. Professional, friendly staff. Thank you for the great service.
This place is great! Their fast and thorough, patient & great with kids! By far the best urgent care I’ve ever been too. I even prefer running here for a quick evening check over trying to get squeezed in at my pediatrician office. We have been here more than a handful of times and never have I been there more than 30minutes!
Best place ever to get your Covid Test!!! Quick, Friendly, and they do the less invasive, less uncomfortable throat swab!!! So happy that I made the choice today to come here!!! They said that I will have my results within 24 hours too!!! AWESOME!!!
Today was my 5 year old sons second Covid test at the Urgent Care in Westmont. Not only are they fast and efficient, but very professional and friendly. The nurse was amazing with my son. Youd think after the first time he would be scared to come back, but he thought it was funny roaring like a dinosaur so the nurse could reach the back of his throat. They even had a doctor come out and check in on him. All of this in less than 5 minutes from our car! Oh and results emailed in less than 24 hours. I highly recommend this location.
My family was referred here by our kids elementary school for COVID-19 tests that we needed to do after exposure to a positive person. It was unbelievably organized and fast. I think the throat swab method must be more comfortable than the nose as well.
We used this service with drive-thru Covid testing before international travel and had the results within 24 hours by email. The staff are efficient and professional and the website registration was very easy.
After struggling to find rapid tests because of no supply 2 years into the pandemic (ridiculous) and openings for PCR tests more than a week out (by then symptoms will have faded), it was nice to sign up same day at Westmont Immediate Care for a PCR test to get results within 24 hours.Our country needs more places like this - an efficient drive through testing site conducting tests at a clip faster than 1 per minute. The staff was friendly and efficient!! Great wort Westmont Immediate Care!!
Workers standing in single digit windchill could not have been nicer. Given one of my symptoms, they even had a dr come visit the car. So thorough and so compassionate. Highly recommend.
Thank you for always being so fast and efficient. We have experienced your drive thru COVID Testing more times than I can count and you all are always so great: friendly and fast.
They have a fast, simple system for PCR covid testing. Make an appointment online, drive through, great techs who check up on your health, results are emailed to you within 24 hours. Fastest PCR test results Ive found, always within 24 hours and wonderful staff.
I’ve been sick with something. Came in for Covid-19 test, but asked for Strep and Flu (A) & (B) test as well. The staff was friendly, attentive and went beyond my expectations. I highly recommend especially at the Center of Westmont IL location!
I Usually don’t do reviews but have had such excellent service from this facility that I feel it merits a five star ranking. I am in the travel business and travel internationally and have used them for both personal travel and sent clients here and everybody is always happy with the way they are running their Covid testing program.