No longer giving quality service. 😢I started back using their services, and the prices went up tremendously. But, because I was a repeat customer, they offered me a discount, which was still more than the original price. I had my first appointment, and for whatever reason, they did not reschedule me. I usually go once a month. I called after my month was up to do a walk in and was told by the owner that the product was out of stock and would be in on that Monday, and he would ship it to me. Monday came no call. I called Monday afternoon, and he told me it did not come in, but he expected it on Tuesday and would call then around 10 am. Tuesday comes still no call. I called and spoke with another employee and was told the product came in and the owner would call me in the next 5 minutes to place my order. This is around 11 am. I never received any calls on Tuesday. I probably called 20 times, and no one answered the phone (during business hours). Then I called other lines, and they would just hang up the phone. I sent messages through the chat, shows read, but no response. They usually always answer the phone. I called repeatedly the next day, and still no one answered the phone. In my opinion, they do not want to honor the discounted price they agreed to because they have the opportunity to make more money. I am very disappointed.
The owner isn’t responsive to calls and is really defensive about the issue. There was also a ton of Protected Health Information lying around the front desk, dozens of charts exposed. When asked if they were cleaning house or had a project, the answer was no. Healthcare 101, keep your files clean and out of sight to front desk customers and own up when service is lacking. Don’t project just because your business is lacking.
They were so understanding! I was a little late for my appointment and they still made me feel welcomed. David was very kind and knowledgeable. We even discussed health issues and I purchased a supplement to help my prediabetes naturally. I can’t wait to try!
Top of the line services. Professional, and work is always done great and in a timely manner. This is my go to company for any restorations big or small. Never dissapoints!!!!
Today is 9-9-2020 Still no further communication from any one from this place. I guess I hit a nerve. We get it. No one had any intentions of reaching back out to my husband. Instead he got a phone call to ask if I was his wife. I wonder what that was about. Anyway. We got it loud and clear. No help from this place.In RE: to previous review. The staff have been in contact with my husband. Our hope is that his experience continues to improve. Everyone deserves a 2nd chance. Im a firm believer that actions speak louder than words. The ball is back in their court. It was my encouragement to my husband to give them a try. I really feel that this place can be asset.
I have been a patient of RestoreDOC MD for six months. I have seen an improvement in my strength and virility. I am 60 yrs old but now I have the sex drive of a twenty year old. I love this place and the staff is very friendly and easy to speak with. I highly recommend RestoreDOC MD to anyone looking for a mens wellness or testosterone clinic.
Never felt better in my life thanks to RestoreDoc. The staff is very professional and they offer new cutting edge methods for weight-loss, muscle gains, hormone balancing and overall health and wellness. My husband and I drive an hour because No one else can do what they can. At least not in North Texas.
With the help of RestoreDOC for hormone therapy, a consistent exercise regime and clean eating I lost 120 pounds (60 pounds of fat) between February 1st and June 28th. In January I reached out to David Akina for Treatment of low testosterone. One of the challenges I was having was recovering from working out. I was only able to work out 2 or 3 days a week because I needed to recover. Once we implemented regular testosterone shots and I began taking peptides not only was I recovering faster my weight loss accelerated. I began to work out everyday and 3 days a week Id work out twice (OTF in the AM and Lifetime Fitness in the evening). From Feb 1st to the end of April I lost 90 pounds. Thats about a pound a day.The RestoreDOC team (David, Edison and Bob) has been great and very encouraging throughout the process. David has even gone out of his way to meet me after hours to provide prescriptions for me.The feedback from the RestoreDOC team and the people I work out next to at Orange Theory Fitness and Lifetime Fitness has been uplifting and motivating. Random people walk up to me at the gym everyday (including numerous attractive young ladies) and tell me that I look Amazing. Some say Ive motivated them and encouraged them to be more serious about their fitness goals.I still have about 60-70 pounds to go but I feel like Im 30 again. I dont ever feel I dont have the energy to workout.Whether your goal is to lose 20 pounds or 100 or more, it can be done and its a lifestyle change. If you want to increase your chances of success you should visit RestoreDOC and hear what they can do to help you with your goals. I have Zero regrets working with them. I would highly recommend contacting them as a first step.At the end of the day, this isnt easy. For me it was a lifestyle change. I cut my cable cord and stopped watching the news at night. Stopped watching television for the most part. Made sure I had premium spotify for the gym.Losing weight and getting in shape will take a lot of work and dedication. But the pride and encouragement you will receive along the way is well worth the journey. After reading this, I hope those that need to take action for their health will be encourage to take the 1st steps.This is a bold statement but working with RestoreDOC and going to Orange Theory Fitness has changed my life and it has even positively impacted my career.
So on last Tuesday, this Tuesday will be a week Ive been having side effects from the vaccine it basically just made me sick started off with chills fever severe headache migraine somewhat chest pains tired now congestion they told me side effects were only supposed to last for a few days and my side effects have almost lasted for almost a week I am miserable cant do certain things cant really breathe because I have asthma and I feel like this vaccine just triggered my asthma and its very frustrating and irritating and I already didnt want to get a vaccine but since I am traveling on a plane this coming up weekend I thought it was the best thing to do..... So this is not really a bad review on their behavior and the way they were treating me which was nice and friendly but I really dont think you should get the vaccine if you have a strong immune system now if you dont have a strong immune system then you should do your best and build it up with vitamins you know eating healthy and stuff like that not just injecting yourself with vaccines especially if you have other health problems....
Restore Doc is a first class organization that takes pride in your experience!
Very professional personnel. Provider took time to sit down and explain program to me. I didnt feel like I was a number. They really care for their patients overall well being.
The receptionist has great customer service skills, the staff is very knowledgeable about the products they offer. Overall, it is the one stop shop for mens health.
This place has completely brought me back to life in less than a year on what I consider a trusted program. Thank you
Nice friendly staff, flexible appointment times witch helps myself allot, with the information and input Ive been given Im on track to a healthier life.
Very Friendly staff!! Everybody is on board and working together to provide the best healthcare.. I love this place!!!
Been coming here for two weeks and already seeing differences on my body and clothes fitting way better.
Ive been going to this place for several years and the service is friendly and very knowledgeable.
If you want to feel 21 again this is the place! Im a believer!
Great place! I feel so much better and happier.
Professional and test results came back first thing over the weekend.
Great place for people who a makingLifestyle changes ,