Concierge Lab Services, LLC

152 N Harbor City Blvd STE 101, Melbourne, FL 32935, United States
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Concierge Lab Services, LLC
Comments
Do
Review №1

I made an appointment for a TB blood test at 8am, but when I showed up nobody was there. I waited for 30 min in front of the closed door before I decided to leave. The same day the lab reached out to me to confirm the appointment and at 7am I confirmed that I will be there.While waiting in front of the door I tried to call them multiple times, left a voicemail and texted them, but up until now I never got a reply. I am not sure what happened there, but it is very unprofessional and I would not recommend this lab to anyone.

Ad
Review №2

We had a wonderful experience with the phlebotomist who visited our home on Sunday. She was incredibly thorough, gentle with my young daughter, and provided exceptional care. I Highly recommend their services!

Bi
Review №3

Super friendly and very peaceful. Ana was wonderful and helped bring peace of mind. I loved the inside very zen!

De
Review №4

Just wow. I wasnt expecting such amazing service from a testing facility but it definitely made it worth it.I was assigned to a local lab testing place for pre-employment drug testing. They botched my results and nearly cost me a job. I found Concierge and the atmosphere and staff were calm and compassionate and hear my story and expited my lab testing just to help me. The best lab Ive ever been to hands downSide note: google doesnt like the address lol. So make sure you look for the Hertz off of US-1.

Ha
Review №5

I order blood labs for our families to monitor our health along with other things. Our 7 year old was cared for well and the phlebotomist was absolutely wonderful and did a wonderful job. We recommend this office highly. We have done had our old drawn many times and she ranks at the top of the charts. Thank you concierge lab service.

La
Review №6

Really amazing service here! I was nervous about having my blood drawn and the staff was very patient and made me laugh as I was getting blood drawn. Compassionate staff and the office itself has a very zen like ambience and I will go here in the future as needed for sure! P.S. I like that you can easily text them for appointment.

Je
Review №7

My expectations were absolutely exceeded at my appointment this afternoon! I have a history of fainting at every bloodwork appointment and although I try to be proactive, it often results in lab techs making me feel self-conscious. Instead, at Concierge Labs, Heather made me feel like I was a family member coming in for a spa treatment. The environment is relaxing, private and immaculate. I actually felt amazing when I left. I’ll never go anywhere else in town for labs!

Ro
Review №8

Awesome service. Was excepting a typical sterile lab and semi-robotic service. Instead, the space was warm and welcoming.The lone staff member was very kind and genuinely caring. Felt like a meditation session vs. a blood draw. Highly recommend.

Ca
Review №9

Pleasantly surprised with my whole experience. Called to get some blood drawn and Jacqueline was nothing far from comforting and optimistic! The process was easy and comfortable. I’ve always been terrified of needles but she did a fantastic job! Prices are even better than I would have imagined. Fully recommend! 10/10

Ly
Review №10

Jacqueline was so pleasant. I brought my daughter and son and myself for testing. I felt like I was in a peaceful spa. Never even felt the needle go in. The music and atmosphere makes you feel like your home. I would recommend Anyone that needs lab work, please stop and see Concierge Lab for the best price and experience.

Vi
Review №11

Such a beautiful and peaceful place to get your blood work done. The staff is so friendly and caring. Don t hesitate to book an appointment if you need blood testing.

Br
Review №12

I will never go to another lab again. They were able to get me in immediately and they are affordable with no insurance. I have anxiety and I hate the atmosphere of Dr offices and labs, especially amid COVID-19. I immediately felt at ease inside the office with its calming atmosphere. Jacqueline went above and beyond to not only make me feel comfortable, but genuinely listened to my concerns and offered advice and recommendations. I really felt heard with her which is something I have not had with previous health providers. If you need lab work, I highly recommend you go here.

Ma
Review №13

I needed a blood test done as soon as possible so I called and left a message for Concierge Lab Services at 7 AM on a Sunday morning. I was so happy that they were able to accommodate me on the same day at 10:30 AM! Jacqueline was very kind and kept me updated with my results. The space they have is very comforting- it doesnt feel like your usual lab office. I will definitely be coming back in the future!

Mi
Review №14

Jacqueline provided Excellent Service!! She had to draw blood and it was very painless. I was very surprised. Its usually is a very drawn out process with a lot of effort and pain. It was over in just a few painless minutes!Very professional and pleasant lady!! Excellent Service!!!Thank you so much for making it a pleasant experience!!!

Ka
Review №15

Jacqueline is amazing!! Did not feel a thing. She sets you at ease and the environment is so calming. Best of all no wait times. She also takes insurance. All my labs were fully covered. I will not go anywhere else.

Lo
Review №16

Jacqueline is amazing! I thought I had an appointment made for me, but when I called to find out the time, turns out I didnt, so she made me a last minute appointment for the end of the day. I was a little late leaving work and got there 10 minutes late, but Jacqueline not only still allowed me to still get my tests done, but was the definition of friendly and welcoming the entire time. By far the best experience Ive ever had getting tested, and will definitely be returning next time. She even made extra sure to open any of the testing materials in front of me to show they were sterile and brand new. Jacqueline definitely deserves a 1000 out of 10 on customer service, cleanliness, professionalism, and any other category there is. 👍👍👍👍👍

_
Review №17

Recently my son (who has autism) needed lab work. The thought of that made me cringe. I knew I needed to find a place where they would take extra time and care with him. After researching on the internet I chose Concierge Lab Services LLC because of the reviews and the reviews were right....it was truly an amazing experience. The area where the lab work was done is very peaceful and zen like. Jacqueline was patient and took her time even though my sons veins were hard to find. He did not feel a thing! He had to ask if we were finished! I also had my lab done today there as well and I didnt feel a thing either. If you want to go somewhere where the atmosphere, medical skill and professionalism is on an A+ level then book your appointment now!

Da
Review №18

New in town and I had to have blood work done for a Doctor up north. I was referred to Concierge lab services.Jacqueline was amazing! She was very understanding about my situation and so caring and kind during my draw. Not to mention quick and painless.I would definitely recommend this lab service!Thank you Jacqueline!

Ji
Review №19

I have used Concierge Lab Services before and was just as pleased this time. They were prompt with getting back to me, and I was able to get the time I needed with no trouble. Calming atmosphere and will definitely use them next year when I get my yearly blood work done. I was in and out in less than 15 minutes with chit chat.

Da
Review №20

Concierge Lab Services was absolutely the best blood draw experience our son has ever had. We havent been able to get our son, who suffers from high anxiety due to his autism spectrum disorder, blood drawn in years. After reading several customer comments we decided to give Concierge a try for ourselves. We scheduled a home visit. Jacqueline came by and made our son feel comfortable and calm throughout the whole process. We highly recommend using Concierge Labs especially if you have any anxiety about giving blood.

Wi
Review №21

Amazing relaxing spa like atmosphere and blood work done with love and care! My daughters veins are not easily got on the first try by many, but this visit took only one attempt. Only place my daughter wants to go for blood work now due to our wonderful experience, highly recommend!

Al
Review №22

Someone recommended this lab to me and I am so glad that they did! They are fast to schedule you and get the blood work results back. The people there are so helpful and kind. It was probably one of the least-painful needle pokes Ive had (I hate needles); and the overall atmosphere was very serene. Much more comfortable than the regular stuffy lab.

De
Review №23

This place is great. Jackie is so good that I didnt feel a thing. Just a fantastic experience. I will always see out Jackie for future lab work. I hate needles, and Jackie made me very comfortable. I am a self pay patient, and I was given a great deal. I know how expensive labs are for self pay patients. I was suprised and delighted at the very fair price I paid. Just a wonderful experience. I will tell everyone I talk to about this lab.

Kr
Review №24

I had a great experience using Concierge for my labs. Jacqueline is awesome. She is professional, her correspondence is quick, and she makes sure the client is comfortable. The office also has a very relaxing atmosphere. I will be returning to Concierge for all of my lab needs in the future.

Mo
Review №25

Today, I had to get blood work done for the first time in years and coming to Concierge Lab Services was the right choice. Jackie was so kind and informative. She checked in on me the entire time. The atmosphere is really relaxing and helped calm my nerves. I highly recommend seeing her at Concierge Lab Services if you need any blood work!

Sp
Review №26

Jaqueline is the BEST! Very comfortable experience for my wife ( who hates getting blood work done)! The prices are amazing compared to Quest and Lab Corp. My wife was in and out without the long wait time. She got her lab results in two days!! I would highly recommend Concierge Lab services to everyone !

Sa
Review №27

I was very pleasantly surprised upon walking into Concierge Lab Services location! I expected a stale laboratory and instead walked into a tranquil, intimate spa environment. Greeted with a warm, loving hand shake and smile. I recommend this service to anyone needing lab work done as a proactive person, or even at your Drs request. Very skilled and comfortable!

Co
Review №28

Concierge lab services is professional. The experience for anyone, but me would be 5 star. I have a sensitivity to scents. I will use concierge lab services whenever I need lab services. It was the best blood work I have ever had done. It was first of all a privilege to have the experience of a perfect blood work experience. And secondly, everyone is wonderfully helpful and respectful and the cost is affordable, yes!!

St
Review №29

Jacqueline was awesome! She was very professional and the site was clean and organized. She kept me updated when she was running behind a few minutes and made sure I was comfortable through the whole process. I would definitely use this business again!

Sh
Review №30

My experience at this lab was nothing short of amazing. I am terrified of needles and I have never been made to feel so comfortable. I found the ambiance relaxing and the staff very professional. Thank you. By the way, they deliver on their promise for speedy results

Ju
Review №31

Jacqueline was so kind, accommodating, gentle, efficient and quick! I called to schedule an appointment, got my labs drawn much sooner than expected, and received my results very quickly. Best lab experience of my life. I highly recommend Concierge Lab Services and will be using them from now on.

Da
Review №32

Called no answer... left message no return phone call... listing said open so drove to the facility at address listed5 different business listed on the doors and the door was locked...GPS locator takes you to and shows picture of alleyway between 2 businesses down the street...Dont understand a 5 star rating as listed for this business...called back and no answer...

Cr
Review №33

I had to get bloodwork done for a doctor’s appointment and Cindy had a calm office with waterfall sounds and serene pictures. I hate needles but she made me feel extremely comfortable and was very attentive. I was out within 15 mins. 10/10 recommend.

Ro
Review №34

I tried taking my daughter three times to get her blood drawn which ended in a freak out and melt down, I found this place on Google and gave them a call. Highly recommended! Quick scheduling, prompt and courteous AND got my 11 year old daughter calm enough to collect her blood! Thank you Sandy! Will definitely use again in the future!

An
Review №35

This was an all around great experience. The staff is very friendly and professional. They delivered the results quickly and were on top of every aspect of my visit. Wouldnt recommend anywhere else!

Je
Review №36

Jacqueline took excellent care of me for my fasting blood draw.I should mention that she texted me very early the day of my appointment to say she was held up with a hospice patient in Vero Beach and would be 2 hours late. However, I didnt check my phone. When I arrived at her locked office she called me and profusely apologized suggesting I go to the nearest Quest Lab.I decided to wait down the street at a friends and an hour later everything was taken care of (she refused to charge me her $25 fee). She is very nice and highly skilled! Maybe next time I will try her mobile service!

GT
Review №37

This is easily one of the best experiences Ive had getting labs done. They are very informative, knowledgeable, and you get the absolute experience that they care. They know what they are doing, very professional. The hours of operation are what attracted me to try Concierge, and they worked with my work schedule. Fantastic.

Hi
Review №38

Wonderful service! They are all so nice. My son is 13 and was very anxious about giving blood and Jacqueline was so sweet to go over everything prior and take her time. You are in good hands!

St
Review №39

This is the most caring, most flexible, and BEST place to have bloodwork done. I had to have blood drawn on my 6 year old, autistic son. Jacqueline saved us!! Not only did she open up on a Sunday, so no one else was there to distract us, but she was so patient and understanding. She gave my son breaks when he needed them and was tolerant and helpful with his tantrums. I will ALWAYS go here for future bloodwork that needs to be done on my son.

Bo
Review №40

Wonderful experience! I hate doing labwork but this is unlike any lab Ive ever been in. The facility is very comfortable and serene. I found Concierge Lab Services on a whim, but this is my new spot!!

L.
Review №41

Exceptional customer service!! Jacqueline was able to schedule me in same day and there was no waiting time. She made sure I was ok as Im so afraid of needles and reassured that everything was going to be just fine. Great lab facility!!

Jo
Review №42

WOW is all I can say! Super professional, on time and phenomenal at what she does. Owner/Operator Jacqueline was a perfectionist and I never even felt it when she drew my blood. I will def be calling her back for my labs in the future!!!! Highly recommended!!!

Mi
Review №43

Had a great experience getting my blood drawn. They were able to fit me in with little notice, they followed strict covid guidelines, and made me feel very comfortable.Painless procedure, professional service

M
Review №44

Loved the calming, soothing, relaxing, atmosphere of this lab..... highly recommend this establishment....Thank you Jacqueline for going the extra mile in order to work me in the other night- staying past 8 p.m., being such a good listener, and for getting the lab results so quickly as you promised!!! Very sweet of you!!!❤❤❤Oh, & I never felt a thing!!! Lol

De
Review №45

Update* 5-14-2020Its been a year since I had Jaqueline draw my blood. I had to have more bloodwork done now and knew where I would go.Again she is amazing in her job. Very professional and caring!!! I will not go anywhere else. Highly recommend her office for your needs. 10 out of 5 stars!!!If I could give Jaqueline 10 out of 5 stars I would!!! She is so knowledgable and caring. An amazing soul!!! I did not feel a thing when she drew my blood. Her office is such a calming experience. I highly recommend her to anyone!!!!

Ha
Review №46

Never been in a lab quite like this. It looks and feels just like home which helps relieve a lot of the stress associated with bloodworks. The staffs are super friendly and professional as well. This place totally beats all of those big chain labs out there: quest, labcorp etc. Highly recommend this place for any of your lab work.

Am
Review №47

Nancy is an exceptional nurse, she took care of my parents and we are all pleased with the service. The environment is clean ,very comfortable and pleasant.

Gr
Review №48

My needle phobia is really bad, but Jacqueline picked right up on it and was really caring the whole time. Her office is incredibly relaxing, didnt even feel a thing. 5 out of 5 would recommend!

Br
Review №49

My doctor needed me to get some labs done after I had my son. I wasnt able to leave the house and take him with me, so Concierge Lab Services came to the rescue! A very nice and professional tech came to my house, took my blood and everything was taken care of. Thanks for being there when I needed you, Concierge!

Vi
Review №50

I needed to get tests done for my mother, but it is difficult to get her to the appropriate places since she cannot get around as well as she used to. Fortunately, Concierge was able to come to us, and my mother was able to get her tests done in the comfort of our home. Highly recommended!!

Ni
Review №51

I had a wonderful experience at Concierge Lab. It is a comforting space, the staff is knowledgeable, professional and kind!I will continue to use them in the future for myself and my family when needed. I highly recommend anyone to give them a call!

Je
Review №52

Concierge Lab Services is the BEST! Need reliable, timely lab work? Want a personable individual whose office is so inviting and relaxing? Super friendly, professional and a sweet person through and through - CLS is our go-to lab services location for all our family needs!!

Li
Review №53

I had a great experience. Had to have my blood drawn. They were extremely fast and very pleasant. Made it quick and painless. Highly recommend!

Do
Review №54

Very professional, nice and was able to walk in at a last minute to get blood work and urine test. I love there hours. If I need anything that can be done here I will go back. It is also most important to be for a place to be very clean. This place is. Thank you all.

Je
Review №55

This place is amazing!! Very professional and clean. Jacqueline was super nice and helpful. Results came quick and easy to retrieve. Definitely will be coming here now on for bloodwork.

Sy
Review №56

Had to take my 8 year old son who is very ticklish and Squamish and he barely batted an eye for his blood work we were in and out in 15 mins I would absolutely recommend going here over any of the big lab corporations, Ive gone to those and spent an hour there! If any of my children need any more blood work or labs done this is absolutely where I will take them!

Di
Review №57

Jaquelin was very kind and informative when I asked questions. She was very gentle when drawing my blood and making my whole overall process easy. Would definitely recommend!

Sa
Review №58

Awesome experience! As soon as I walked into the building I felt the calm and positive energy once you get in the room it is so calming! Seriously I could have fallen asleep. And very fast results couldnt be happier .

Ja
Review №59

I’m so glad I found this lab! My draw was quick and painless. They are very professional and have very reasonable prices. Convienent location on my way home from work too. They’re sure to see me again.

Li
Review №60

I was pleasantly surprised by my experience with Concierge. Jacqueline was very accommodating and pleasant. She went above and beyond with my client. I would definitely recommend them.

An
Review №61

Jacqueline was very professional and it was painless. The lab is private, comfortable and a delightful place to have blood drawn. I highly recommend this lab.

He
Review №62

Great! On time! Jaclyn is so professional! She very gentle when drawing blood and know her profession! Would recommend her to everyone!

Na
Review №63

The owner is very kind, understanding (especially when it comes to the fair and affordable prices), and patient. I appreciated the level professionalism and attention to detail. Would recommend this service to anyone!

Ha
Review №64

Great experience! Very friendly, helpful, and personable. Went to get my titrs done for school and had a very clean experience getting my blood work done there. Recommend to everyone!

ja
Review №65

BEST service ever.. Jacquline was not only on time. but early! took care of our 92 year Dad. thank you Concierge Lab Service

Sh
Review №66

Wonderful experience! Jacqueline accommodated my mom on a holiday and on short-notice! The prices and service were great.

lo
Review №67

A real good place for your service needs. Great staff and know what you’re needs are, understanding and friendly I recommend them for all.

Lo
Review №68

I have read the reviews so I decided to call this lab for routine blood work. After a very long wait on the phone I just heard a message about they dont do covid testing. There was no way for me to leave a message for them to call me back for an appointment. Poor and unprofessional service.

Je
Review №69

I had the best experience at this lab. Jacqueline was really nice and easy to talk to. Im definitely going to refer friends and family ☺

Ka
Review №70

Incredibly accommodating and professional. Could not have been more pleased with my experience.Pricing is genuinely fair.This is the place to get any kind of testing done. Hands down.

Al
Review №71

Very professional, nice, friendly environment, very clean. The rates were very good and I’ll be coming back for any future lab work I’ll need done. I highly recommend this place.

Ja
Review №72

Best lab work experience of my life! Very professional and extremely positive atmosphere. The lab prices were reasonable as well, highly recommended!

Ro
Review №73

Im from Rhode island working in area.She took me in on a Sunday due too my strange work schedule..My dr in Rhode island needed me to get bloodwork done asap and she came through in a pinch.... thank you so much,you saved me from taking a day off...very pleasant too work with and completely painless...

Vi
Review №74

Jaqueline was amazing. Felt so peaceful walking in her office. She explained everything before she did it and I left satisfied.

Ni
Review №75

The staff was super nice. They were not just providing best service, but also provided me education as well.

fe
Review №76

I called when they opened on a Saturday got scheduled that same morning. Also in and out in no time quick, easy, and simple.

Pa
Review №77

Excellent place.. needed blood work done quickly.. had it done on a Saturday.. very tranquil place..was in and out in a jiff.would highly recommend . Thank-you pat

Pa
Review №78

Excellent service, professional and accurate. I can highly recommend this place. Thank you so much for making me feel comfortable and safe

al
Review №79

The best experience in my life, recommended 👌 ❤. I will recommend to anyone. The positive vibes are super. Loved it.

Is
Review №80

Very nice and caring. The price was very reasonable. I would highly reccomend this place to anyone wanting to he proactive about their health

Ka
Review №81

This place is awesome . Very affordable if you do not have insurance and very fast on the test results . Definitely recommend this to anyone come and see this place !!!!

Br
Review №82

I had an amazing experience they were very kind and you could tell they care about your well being! Highly recommend

Al
Review №83

Affordable, Fast, and Friendly , Cindy was really professional, will recommend to anyone and they are open 7 days ,doesnt get better then that.... really satisfying!

Yv
Review №84

Had some blood work done. They were super quick and no pain!! Would use them again!!

Ed
Review №85

Very comfortable experience at Concierge. Jacqueline definitely makes it that way. Highly recommended!

Ma
Review №86

I had an amazing experience treated with care. I felt warmed & welcomed.

Is
Review №87

So easy and convenient. Excellent service! They are even available for Mobil services! 5 stars!!

DJ
Review №88

Easy and quick will go back if more work needed in the future.. very affordable if you dont have insurance

St
Review №89

Very quick and easy. Super friendly staff. Will use again! Highly recommend!

S
Review №90

An amazing service. Fast, friendly and painless! Would definitely use again. Thank you!

Jo
Review №91

Very calm and relaxing environment, lab results were super fast. We really liked this lab

Je
Review №92

Best prices around, friendly and great people to do your lab work with, highly recommend!!

St
Review №93

Great alternative to the corporate labs. Very quick and kind. In at 8 out by 820. Thank you!

Ni
Review №94

Very nice place. Feels very spa like. Jacqueline was very kind and professional

Jo
Review №95

Ms. Jacqueline was wonderful. Help in every way and stop me from fainting.

Ma
Review №96

I felt very comfortable here. Staffing was very homely and informative.

Th
Review №97

Amazing service, very friendly and affordable. Great energy!!! :)

Dy
Review №98

Reasonable rates good service will definitely use them again :D

Br
Review №99

I super highly recommend this place. You wont regret it or ever go anyplace else!!!

La
Review №100

I had a extremely pleasurable experience here. Very nice and professional!

An
Review №101

Great service and very sweet an gentle ! Thank you !

M
Review №102

Jaqueline is highly professional with a gentle and compassionate approach.

Ma
Review №103

Splendid service

Ch
Review №104

Great experience didnt feel a thing lol

Ja
Review №105

A very accommodating service. They live up to the name.

Mi
Review №106

High fives. These guys rock

Dr
Review №107

Very good service and nice place.

Bo
Review №108

Very professional, accommodating and quick.

To
Review №109

Painless; fair price; convenient.

Ja
Review №110

Fast, efficient, affordable, and accommodating.

Ba
Review №111

Very nice and professional place

Ro
Review №112

Excellent service!

An
Review №113

Excellent Service!!!

Mi
Review №114

Excellent service!!

Information
26 Photos
114 Comments
4.9 Rating
  • Address:152 N Harbor City Blvd STE 101, Melbourne, FL 32935, United States
  • Phone:+1 321-312-6992
Categories
  • STD testing service
Working hours
  • Monday:7 AM–8 PM
  • Tuesday:7 AM–8 PM
  • Wednesday:7 AM–8 PM
  • Thursday:7 AM–8 PM
  • Friday:7 AM–8 PM
  • Saturday:7–11 AM
  • Sunday:7 AM–8 PM
From the business
  • Identifies as veteran-owned:Yes
  • Identifies as women-owned:Yes
Service options
  • Language assistance:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible seating:Yes
  • Wheelchair-accessible toilet:Yes
Crowd
  • LGBTQ+ friendly:Yes
  • Transgender safe space:Yes
Parking
  • On-site parking:Yes
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