My stepdaughter was referred here so we would have been new patients. I was 7 minutes late because I wasnt sure of the appointment time because I was scheduled over a month prior by phone and no upcoming reminder... so because of that and the staff turned us away with no option to reschedule. And then had the audacity to send a bill for a balance of $50 for a late no call no show... The office is too far away in my opinion and receptionists very rude. I would never recommend a new patient here and they must need every bit of $$$ they can get.... Probably malpractice fees in my opinion.
As a new patient to this practice, I was very pleased!Wonderful staff! Office staff were welcoming and friendly. Nurses were thorough, professional and also very nice.Dr. Kiko was equally as thorough, knowledgeable, professional and friendly.I would highly recommend!
I have had the worst experience with having children. My first born Willard put steri strips on me (Im allergic to adhesive) and and about a week or two later I have sepsis. Be careful what they do to you. They have the best intentions, but can almost kill you like any other doctor. I just lost them as an obgyn at my fault. I hope others dont almost die due to them not paying attention to the allergies. I was drugged up and had severe preeclampsia and didnt know what they were.
Dr. Kiko was a wonderful Doctor. Especially in the delivery room. She was encouraging and comforting in the delivery room. While establishing direction and professionals with her team. She knows exactly what she is doing. I couldnt say enough good things about her. I would recommend her to anyone.
I cant even begin to express my gratitude and appreciation for this woman! Dr. Kiko is BY FAR the most caring and thorough doctor I have ever been in contact with. Her compassion and willingness to listen sets her apart. Her bedside manor is EXCELLENT! I am so thankful!
I was 15 minutes late for an appointment because noone on their staff thought to tell me they moved. They tried to make that my fault and told me I would have to reschedule. They said I hadnt been there in 3.5 years. I wasnt due to come in until last year, then Covid hit! You cant reach a human on the phone, so no fast answers are possible. Good luck if you need a fast answer.. If you mention this to them, they tell you they are very busy and that is the only option is to leave a message. Great, since business is up, hire another person to answer phones. 🙄 When did customer service start disappearing in the medical field? Dont expect it here.
I love kiko and Willard! Always attentive and caring and were right on about everything in my pregnancy (even due date). They delivered my son 3 years ago and I am going back to them for my 2nd pregnancy next week!
Staff is very argumentative, non of them listen to you as a patient- especially if you are high risk. They refuse to give you information about who they are referring you to and the phone number to that place. If i could give less than 1 star i would. Not at all happy with this horrible place!
Terrible Doctor! First time there I went in for my yearly exam and she rushed me through the appointment. Was extremely rough during the examination as well. Did not give me any time to ask questions and was very unfriendly.
Dr KikoVery professional, compassionate, Down to earth I would recommend her to anyone,and her staff is great too
Augh your patient portal sucks so much n the codes I get never work at all
Fantastic doctor and clinic!