This place is not only impeccably clean it has a very welcoming atmosphere, judgement-free and supportive. You can also tell the staff has a really good time working there and their social media is ON POINT. You make serious topics become light and approachable which allows for conversation and health care to take place, ultimately benefiting the community which is the whole point. Pineapple, You’re doing things right and I don’t miss appointments because Daniel always reminds me, Erik and Ethan and the entire staff is always asking me all the questions (even the stuff I forget to discuss). I will continue to come to Pineapple for my needs and refer my friends and family.
Pineapple Healthcare has been amazing. Erick is attentive, compassionate, and answered all of my questions! He was also very knowledgeable and willing to explain anything I didn’t understand. My whole experience made me feel safe and cared for. Everyone was so kind and respectful. And my case manager, Daniel FDC, has also been super helpful and quick to answer if I have any queries or concerns. Very grateful to have a place like Pineapple Healthcare around.✨
Amazing staff, nice facility and an incredible variety of services offered. Erick and his team are always ready to accommodate and provide top notch services for their patients. Their case manager, Kenneth, was also helpful with arranging copay services while receiving preventive medicines. Highly recommend.
Pineapple Healthcare is unlike any other medical institution that central Florida has to offer. Immediately when entering the office, you’re treated like a long time friend or family member. Receptionists are friendly, prompt and knowledgeable. Erik and Ethan have been able to foster an LGBTQ haven accompanied with an all star staff! Daniel, Em and Kim make every appointment less of a chore and enjoyable instead. Not only are they incredibly attentive but proactive as well. I’ve had no issues with scheduling an appointment and yet they’re constantly involved in the community! If you’re looking for a primary physician to help you achieve your medical goals, this is the place to go!
Pineapple Health Center is like a family. All those who work there are gentle and super caring. They make you feel at home from the moment you come in. The way they provide their services is simply outstanding specially Daniel and Eliza who were wonderful and I am grateful to be their patient.
Pineapple Healthcare is an amazing establishment! I never have to wait to be seen and the staff is extremely professional and warm to the needs of patients. Daniel has helped me so much and has been an amazing case manager. I recommend Pineapple Healthcare to everyone!
As always they made me feel like family and that I belong. Something that touch my heart is that they always push you to do better and it really make you feel not alone in my journey in specific! Definitely give them a try!!!
Pineapple Healthcare is an amazing establishment! I rather go here then any other Business to get tested.The staff is extremely professional and welcoming. Daniel and the whole staff has helped me so much and has been an amazing case manager.
I cannot recommend Pineapple Health Care enough! Daniel, my case manager, has been an absolute lifesaver in helping me navigate my health and wellness journey. He is incredibly knowledgeable, compassionate, and always goes above and beyond to ensure all of my needs are met. The entire staff at Pineapple Health Care is top-notch - professional, personable, and truly dedicated to making sure you feel comfortable and well taken care of. If youre looking for a healthcare provider that truly cares about your wellbeing, look no further than Pineapple Health Care. 5 stars all the way!
I went to this clinic thinking I was in a safe place but Not.Interaction was not the best since they took my vitals, inside consultation room. During the consultation Otero asked me if I have syphilis 3 times also if I have any burn sensation in my urine. And I just told her I was there for a simple annual check up. Was a very uncomfortable situation because she was profiling me just because I’m gay looking at me up and down trying to find out if I have a STD. Will never go back to this person again
The staff at Pineapple Health are absolutely amazing. The are extremely friendly and welcoming. Ive never had an experience like this at any doctor visit before. Their knowledge and openness is second to none.
The office is clean and pleasantly friendly from the front desk all the way until you get to the back with The nurse practitioner is an amazing so that understands bedside manner very attentive to all your needs and not rushed at all, a 10 out of 10 from the staff to the medical professionals
The atmosphere in the office makes you feel at home. The staff at the front desk is very attentive and friendly. Both Erick and Ethan attended me very professionally and clarified my doubts and questions. Erick showed me that he is a good professional, assertive, approachable and demonstrates that he is very knowledgeable about the work he does. I highly recommend Pinneaple Healthcare for any clinical services you need and look forward to continuing with them.
Literally loved everyone I interacted with. kindhearted human beings to the max. Quick simple processing of each step that needed to be done. Everyone’s face card gave 10s with their beautiful smiles they presented when entering the facility.🤠
My mind is blown. This was the most easy efficient appointment experience everything everything was absolutely awesome! I dont know why I hesitated to come. Honestly I wish I would have came here sooner. Their staff was so friendly and communicated so well that I really only had to talk to one person and they all had my best interest in mind. Just wow!
Excellent! She explained the process to follow in great detail! She addressed all the doubts I had without even having to ask! Exceptional human quality! Many thanks to her and the entire work team.
First visit was great. I was worried it would he more of a health clinic than a PCP. Eric and his staff addressed all my medical and gay mens health concerns and questions. They were very easy to talk to and actually kind of fun! Its a long drive for me but I will keep going and see how it works out. Was a very good first impression.
Pineapple Health is so welcoming. Everyone is friendly and they know what they’re talking about. They do this while also showing personalized care!
Daniel FDC has been an incredibly helpful case manager. He is attentive and always quick to respond to any of my questions or provide support and knowledge of Pineapples services.
Thank you Daniel FDC Case Manager every time I call for help Daniel is always willing to go the extra mile and help me out I appreciate that he is very pleasant to speak with and happy to help with any concerns thank you for all you do Daniel! You have a fantastic employee he is doing an amazing job keep up the good work!
Best health care in town! The people are very receptive and make us feel always comfortable. I have a problem that was causing me some concern and Daniel really helped me with everything. I’ll be forever thankful.
⭐⭐⭐⭐⭐I had an exceptional experience at Pineapple Healthcare that I felt compelled to share. From the moment I first called to schedule an appointment, I was impressed by the professionalism of the staff. The office, located at 1724 33rd Street, Suite 100 in Orlando, FL, was spotless—a testament to their commitment to cleanliness and care, despite being in operation for four years.Upon arrival, the front office team greeted us warmly and guided us through each step of the process with kindness and patience. The medical assistant who took our history was incredibly thorough and empathetic, ensuring we felt comfortable and heard throughout our visit. We were paying out of pocket and were pleasantly surprised by how affordable the services were, especially considering the quality of care provided.Provider Eliza Otero, who attended to my father-in-law, truly went above and beyond. Despite being new to this country from Chile, my father-in-law felt genuinely listened to and respected. It was evident that the entire team, from the front desk to the provider, prioritizes patient care with a level of compassion that’s rare to find.As someone with 22 years of experience in the medical field, I am particularly discerning about healthcare services. I observed the office closely, and I must say, I was astounded by the exceptional care and kindness displayed by everyone.Pineapple Healthcare has earned my highest recommendation. They even offered thoughtful touches like water, hand sanitizer, lotions, and Chapstick as free goodies on the way out—details that reflect their dedication to patient satisfaction. I will definitely be bringing my family and friends here and encourage others to experience the remarkable service for themselves.
Thanks again to Pineapple Healthcare for the awesome work and professionalism , yesterday at the clinic center . Special to Daniel FDC, Care Manager, for su excellent work , rapid response , support and solution in my case …!! Very grateful. I appreciate you Daniel..:! 👍. Jorge Gonzalez.
Love pineapple healthcare. Everybody is so good ! Yosmar PA is wonderful. Daniel FDC, case manager is super responsive. He got a missed call from me. And the same day he reached out back to me and help me with my case.
I have never worked with a more detailed medical team in all my years of going to a doctor. They truly care. All my blood work is reviewed completely with me then a plan of action is put into place with my complete involvement. They listen to my concerns and never make me feel rushed. They truly are Thorough and detailed. Im happy to be in their hands.
I must give a 5 star review to the amazing people at Pineaple healthcare. They are so amazing, kind and caring. Specially to Daniel FDC, Case Manager, who is totally awesome. This is a no judgement zone where you can feel welcome and in the best hands for all your healthcare needs.
Honestly, got an appointment early and not a month ago. Got a scheduling issue on my end and they managed to changed it, got appointment staff super nice and treat me with respect and courtesy. They made me feel safe and will 100% recommend to everyone ❤️
Special staff! They treat patients with love!My special thanks to José Aguilar who is always ready to help as well as Dr Erick and Yosmar! You guys make a difference in the LGBTQ+ community!
Amazing, all these guys do their best for your health, very proactive and respectful. Erick my nurse practitioner, Jose A, and Daniel the case manager and the team… all of them go beyond, excellent job!
Im writing to express my sincere gratitude for the exceptional medical care Ive received from Eliza Otero at Pineapple Health. Elizs has consistently demonstrated a high level of professionalism, expertise, and compassion in their approach to patient care.I feel truly fortunate to have Eliza Otero as my primary care physician. Their dedication to my well-being is evident in every interaction, and I would highly recommend them to anyone seeking a caring and skilled medical professional.
I recently had the pleasure of experiencing the exceptional care provided by Pineapple Healthcare, and I must say, it was an absolute delight from start to finish. From the moment I walked through the doors, I was greeted with warmth and professionalism, setting the tone for a truly positive experience.One of the standout features of Pineapple Healthcare is their commitment to patient-centered care. Unlike many healthcare facilities where patients can feel like just another number, Pineapple Healthcare takes the time to truly listen to their patients, addressing their concerns with empathy and understanding. This personalized approach made me feel valued and respected as a patient, and I left each appointment feeling confident that my health was in good hands.Moreover, the facilities at Pineapple Healthcare are top-notch. The clinic is clean, modern, and well-equipped, creating a comfortable environment for patients. The staff, from the front desk to the providors, are friendly, knowledgeable, and genuinely invested in the well-being of their patients.Another aspect that impressed me was the comprehensive range of services offered at Pineapple Healthcare. From routine check-ups to specialized care, they have everything covered under one roof, making it convenient for patients to access the care they need without having to go elsewhere.In addition to their excellent medical care, Pineapple Healthcare also places a strong emphasis on preventive medicine and patient education. During my visits, the healthcare providers took the time to discuss lifestyle factors and preventive measures that could improve my overall health, empowering me to take an active role in managing my well-being.Overall, my experience with Pineapple Healthcare exceeded my expectations in every way. Their commitment to patient satisfaction, combined with their exceptional medical care and welcoming atmosphere, sets them apart as a truly outstanding primary care facility. I wholeheartedly recommend Pineapple Healthcare to anyone in search of high-quality, compassionate healthcare.
A wonderful place for the LGBTQ+ community and anyone else needing Healthcare. They have HIV and STI testing and treatment. They also are a primary care and do Hormone Therapies. The lobby has a wonderful selection of reading material while you wait and water bottles. Jose was really helpful, if you have insurance or no insurance they can work with you and all your needs. Highly recommend, coming here for any needs or check ups. Pineapple lovers will also be in love with the theming. Haha
APRN Ayson, embodies the best qualities of a healthcare provider: professionalism, intuitive listening, and genuine care. I highly recommend her services to anyone seeking exceptional medical care.Remember that individual experiences may vary, but APRN Ayson, left a lasting impression on me. If you’re fortunate enough to be her patient, you’re in excellent hands! 😊🌟
“Kenneth;Case Manager” is the best. Responsive, polite and took care of my issue in a timely manner.
Dr Emma and all the associates are very caring, communicative and successfully create a very welcoming environment centered around healthcare ❤️❤️
Amazing clinic, incredible customer service and impressive team, Daniel FDC is amazing and what he does and everyone there are super helpful all the time
It’s a decent clinic for prep and std testing, when it comes to other health issues not so much. They NEVER follow up with lab results if it’s not related to std, example: high cholesterol, etc. their website is down a lot of times, u can’t even complete the survey they sent on the email after your visit. Forget about receiving a reply if you message a provider.
I always have a wonderful experience whenever I visit Pineapple Healthcare. They always take the time to thoroughly explain anything that I need elaborated. Dr Erick Suarez is by far one of the nicest, and funniest, doctors that I’ve ever had! He uses humor to take the edge of delivering bad news and always explains my treatment plans with positivity and hope. I want to thank the entire staff for always making me feel not judged and providing the best possible well rounded healthcare I could get! You’re all amazing and I look forward to my follow up appointment in a few months!
Honestly, I was feeling sort of reluctant due to experiences Ive had with my previous health care system, but one of the case managers (Daniel) was very implemental as he informed me of the different services Pineapple provides.
I cannot say enough nice things about Pineapple Healthcare. The day before my very first appointment, I was separated from my job, which was where my insurance was with. I called, on my way to my appointment, and let them know what happened. Not only did I get to keep my appointment, but they found me temporary insurance for the time being. This is all on top of having an incredible staff. Andres, Daniel, Jose, Ricky and Erick are phenomenal!! I’m so glad I found them!!
Not good! The copay is way too high, so I had to go to the emergency room instead. No lo recomiendo
Erick and his staff were the best! He was very professional and very knowledgeable. He took the time to answer all my questions. I didnt feel rushed at all, and he made the whole process very smooth. Highly recommended!
Everything about the experience has been nothing but pleasant. Scheduling was easy. When you walk in you are not waiting 3 hours. They are quick and effficient.On top of everything you feel like they actually care about your well being. And they get you. Being part of the lgbt community they understand the risks. They understand the reality of our lifestyle. And you don’t have to get that awkward need to explain to your doctor what prep is. You are free to ask questions without judgement and feel accepted. Emma is amazing and literally makes me so happy I could cry tears of joy at feeling “seen”. They also make everything so convenient. One stop shop for all of your wellness needs.
When you go to your doctors office its suppose to be a safe place and this is exactly how I feel about pineapple health care doctor Ricky shes absolutely amazing the staff A1 & Im extremely grateful I found this place most definitely recommend anyone and everyone to go here ❤️
Erick was wonderful! I came in for Botox and he walked me through everything he was doing and was very gentle. He was very down to earth and had a nice sense of humor. Would highly recommend him!
I love Pineapple Healthcare and cannot recommend them enough to my friends. Great service and care from everyone. I have had only 2 visits within the last 3 months and have adjusted my primary care to them due to both experiences.
I cannot speak more highly of this place. From the providers (Erick, Ricky for me), to the medical assistants, to the front office staff…they all demonstrate a professional atmosphere and make you feel like family. I feel that my health is well-taken care of with this group and encourage anyone seeking to establish care in Orlando to come here. Thank you all! ❤️
Daniel FDC helped me get my medication :) made it super easy. Highly recommended
When it comes to “patient centered care” PineApple Healthcare is above the standard and they go beyond. I really like how easily you can book an appointment on the homepage and With providers like NP Emma and Dr. Suarez, I truly feel that they are on my team with a focus of empowering me to make the best healthcare decisions that will fit with me. I hope that in the future other doctors learn to be as efficient, detailed, respectful, and as caring as the team at Pineapple Healthcare.
Emma always gives five start patient care she’s the best medical professional I’ve ever had.
The best healthcare office i could go to they make me feel safe and comfortable the staff is amazing and very friendly
After being ghosted by two different PCP offices in Orlando, I went without one for about a year. I kept getting sick every two weeks and finally decided to get an appointment at Pineapple.It was the best decision I’ve made all year. Friendly. Caring. Compassionate. HEALTHCARE. This is what I wish all primary care providers were.I’m no longer getting sick every few weeks, and I finally have a full picture of my overall health and Erick worked with me to put a plan in place for my continued health.I am so thankful. If you have any doubts or reservations, leave them at the door. Make an appointment with Pineapple. 🍍
Excellent, friendly knowledgable service. I love Pineapple health and Frederick is the BEST
My experience at Pineapple Healthcare was beyond anything I’ve ever experienced healthcare wise. Their office is clean, organized and extremely cute! I had the pleasure of being seen by Ricky and she was AMMAZZZING! Very friendly and personable and I finally felt heard. Overall my experience as a whole was wonderful with everyone I saw as a first time patient.
I love this place and everyone there. They saved my life.
After waiting for my primary care office at another medical center to get me an appointment for over a month, I decided to call Pineapple Healthcare to see if they had availability. I was greeted over the phone by a real person and was even allowed to make a same day appointment because of my urgency.Upon arrival the team there was very welcoming, addressed me by name and explained things thoroughly. I was seen by Dr. Erick Suarez who didnt come into the office, give me a 2 minute summary and then leave like you might experience at other facilities. He showed care and concern about my health and appropriately educated me in areas had questions. I have never felt more comfortable in a doctors office like I did at Pineapple. I highly recommend calling and scheduling an appointment with them as I am sure you will not regret it! Our health is important and at pineapple they take your health very seriously. They offer a variety of services and are LGBT+ friendly.(Their follow up calls are even more impressive as you are assigned a case manager who you can work with directly)
Compassionate healthcare providers, willing to listen to your concerns. They have made time to see me on the days I have available, often in the same week I ask. I cannot overstate how rare and refreshing that is from a healthcare practice.
This is what a healthcare provider should be. From my very first phone call to find out about becoming a new patient to both of my appointments, everything about Pineapple Healthcare and everyone I have encountered has been top notch. Making an appointment was easy, without a long wait. Everyone is friendly and make it very clear by their attitude that they are there to help. Erick was awesome, taking all the time I needed to ensure my questions have been answered and all my needs were addressed. I was very quickly put at ease and I am very happy that I finally have a trusted partner in my medical care. I would rate them 12 stars out of 5 if I could.
100% recommended, all of them are good but in my case I can say that Dr. Emma and Kenneth, my case manager, are excellent professionals who helped me with their correct diagnoses of my conditions, attentive to my condition, communicating easily, with an incredible vocation for service, quick response, extraordinary human beings, I say this from my own experience A1
Ricky is hands down the best provider I’ve ever had. She makes me feel so at ease and answers all of my questions thoroughly and thoughtfully. I have extreme stress and anxiety when I go to the doctors and Ricky really helps me feel less stressed - I’m very thankful of her joining this team
Good wnd sincere welcoming from all the medical office staff. Everything is spot less clean
Our nurse practitioner was amazing! Ricky was kind and professional, and she really cared about us and our health journey! All the staff here are wonderful and we’ve been so well taken care of by everyone whose worked with us.
I had a great first visit and was made to feel really comfortable. Everyone was extremely nice and they were prompt and concerned about my time. I also liked the fact that bloodwork was taken in office. I didn’t need a separate appointment.
I trust no one more with my health. I feel genuinely valued and heard as a patient. Every question and concern I have is promptly addressed and thoroughly answered.
Amazing staff. They are taking great care of me!
Kenneth the Case Manager is extremely helpful. Great clinic!
One of the absolute *best* new patient visits to a healthcare provider I’ve ever had! I’m normally very nervous starting with new providers, but the entire staff was very warm and welcoming. Rickie, the provider I saw, was extremely knowledge, friendly, and spent ample time with me going over my medical history and answering my questions!
Everyone here is extremely friendly and well informed. The office is very clean and welcoming. The staff here effortlessly make you feel comfortable and respond quickly to all communications. Definitely recommend
The staff are very friendly and welcoming. The services are top notch, and allow for open and honest discussions about your issues or concerns.
Excellent care provided by a knowledgeable and understanding individual. Ricky is kind and professional, and makes going to the doctor a pleasant trip instead of a dreadful one. As a queer person, I wish I had this kind of professional throughout my life!
Hands down THE BEST healthcare provider in Orlando. This office staff is professional, kind & even funny. I have been a patient here for nearly 2 years & the provider (ARNP Suarez) is phenomenal. He always makes sure I understand things & he makes it comfortable for me to ask questions. I have referred a lot of friends here for their healthcare needs & they all rave about their experience. I highly recommend them if you are looking for a new healthcare provider.
The focus and quality at Pineapple healthcare has been the best experience. The staff is amazing and caring about patients outcome. I definitely recommend this place to friends and family.
Great places & staff! From the complimentary water in the waiting room to the professional and friendly welcoming staff, absolutely would and do recommend… I drove 49 miles one way to go here!
Pineapple Healthcare staffs 🍍 went above and beyond within their guest services. And they are about their patients.
Pineapple Healthcare lives up to its name in how welcoming and caring they are. They took care of me when I was uninsured and Erick goes above and beyond. Jose is a caring case manager and Yosmar is an outstanding medical assistant. The entire team is there for you and is dedicated to the well-being of our community.
Staff was very kind, caring, and easy to talk to! Im so happy to see how they have grown, and how they help our community! ❤️
I had an excellent experience, with 61 years of life I have never been in a doctors office, where I was listened to, attended with such care and attention, from my check-in to the consultation with Dr. Erick, his patience and attention in explaining very clearly and in detail and also knowing how to listen, without being in a hurry. I am grateful for the professionalism of everyone at Pineapple Healthcare.Thanks.Vera.
Best stuff ever, office very clean , well decorated, but the best thing is their personal, friendly, professional, attentive, I. Am honestly said best experience ever, took some business cards to share this with my friends. Two of them are already making appointments, Monica Leive and Gloria Yerich.From the booking of my appointment with Daniel, to thebperson who took the example of my blood I forgot his name, he madexme feel so calm asking me questions to take my mind out of the needle in my harm which I am so so scare of to the the nurse practitioner Ms. Rickie who was an angel, inbthe first 5 minutes earned my trust 200% she is amazing, this is my first experience with them and will make sure my family, friends and social media knows about this office. Marggiorie Restrepo
The staff at Pineapple Health, are very professional, engaging and have a great bedside manner. I will highly recommend their services.
I came here on a suggestion from a friend and I am so happy I went. The people we’re warm, friendly, accommodating, and -not that it is of the utmost importance, but- the most attractive group of healthcare workers I have ever seen. I will definitely be going back!
The clinic is immaculate! Front desk personnel are welcoming, caring and courteous. Erick Suarez is a Superhero! He is a true professional. He knows his craft very well. Great listener, understanding and a great listener. Thank you Erick for easing my sexual anxieties!!😊
Had an amazing visit w Kim Murphy & Emma. The staff was friendly, knowledgeable and punctual. Thank you Pineapple 🍍 Health Care 😘
Erick, Ethan and the entire staff at Pineapple Healthcare are amazing. I have been a patient for at least a year. It is nice to be able to go to an LGBTQ+ focused healthcare practice, be able to open without any stigma. I have referred a few friends who also love them. Thank you!Pros- Easy to get an appointment- They will listen to youCons:Cant think of any!
Always incredibly respectful and always in tune with his patients.
Erick and the team at Pineapple were fast and efficient. I had virtually no wait time. They asked lots of questions and were thorough in their assessment of my medical history and current condition. This is a provider experience that is hard to find in central Florida, especially for LGBT folks. I’m feel thrilled and comforted that I found Pineapple Healthcare.
Pineapple health accommodated me with a last minute appointment on a Saturday. The wait time was minimal. The staff was friendly, attentive and informative. They will be my PCP going forward. Highly recommended.
Ethan and Erick were both amazing. I’ve been dealing with some insurance issues and they went above and beyond to help me deal with them. They’re both very educated in the medical field. They were friendly and understanding and that’s hard to find. Especially in relation to queer medical needs.
Pineapple Healthcare is definitely a place to write home about. The staff was incredibly friendly, especially José Aguilar, whom went above and beyond to make my check in experience as easy as possible despite the technical difficulties that were present during this visit. The culture at this operation really makes a patient like me feel more at home than home itself.
Used to come here because it was the only lgbtq friendly office around, but it’s not worth it. Your prescriptions and referrals are never sent, they never answer the phone, and this Jose guy behind the desk is obnoxious and oblivious. Such a shame
Best experience I’ve ever had. First time I felt seen and heard at a drs office. One visit did more for me than going multiple times to anyone else. Highly recommend!
Always feel taken care of at Pineapple. Everyone is professional and very welcoming.
Ms Ayson was awesome….good vibes and really easy to talk to about whatever ailmentyou have going on. This Dr’s office as usual exceeds expectations 😊 would definitely recommend.
Excelent service !!! Erick Suarez has been my medical provider for almost 6 years and never has changed or treat me any different ,has real compassion understanding ethics the whole team is very respectful towards everybody every ethnicity he takes his time to make sure every patient is well taken care of he’s proved me that not every practice is the same and indeed I will remain with him because he knows how to treat patients without saying ,he’s a very truly Puertorican not a sell out , lol we end up talking in splanglish always ,very good job .10 across the board ✅sincerely , Dennys George next visit the picture to go with the comments please haha .
Amazing office - great follow up and care
I love Pineapple Healthcare everyone is super friendly, helpful, professional and very knowledgeable. I am so glad I finally found an amazing doctor after moving to Florida two years ago!
This place is amazing. They are some of the nicest people Ive ever met and truly care about your health and well being. They never have have me waiting more than 5 minutes in the waiting room. They really help with making sure you understand your options for care. Love this place.
This is a wonderful office, full of caring people that strive to provide excellent patient care. I highly recommend them.
Compassion, Knowledge, Professionalism, and just a nice group of people who want to help.
This team is awesome! Erick really cares for his patients and Jose make scheduling a breeze! Highly recommend this group! Thank you Pineapple!
Eric is my go to physician! He meets you at your level doesn’t try to confuse you in medical jargon, is open and honest about all options, and you’re made to truly feel like he’s tailoring to YOUR specific needs. I completely trust him and will continue to use him as my primary as long as I can
Everyone here is incredibly welcoming! Customer service is definitely key, and everyone is both helpful and knowledgeable. I would highly recommend this practice!
I’m absolutely happy I found this place it was recommend it to me I can see why now because the staff is very nice and they make you feel welcome as soon as you step inside their facility I will recommend it to anyone.
Pineapple Heath is amazing! Staff is very helpful. If you’re looking for a healthcare provider and you are part of the LGBTIA+ community, Pineapple Health is the only HCP you need to choose!
Yes I would definitely share my experience with anyone that would like to know. I had a very good experience I felt like they were very attentive to my needs as an individual. I also liked that they took their time with me explaining everything to me and answering all my questions.
The most compassionate and friendly medical staff ever. They make you feel relaxed and are so easy to talk to (and fun). 💕
Best healthcare office in Orlando! I always feel listened to and seen when I come here. Im very happy with my decision to make the team at Pineapple Healthcare my primary care team.
The BEST bedside manner from every single person on staff. Genuinely an incredible experience. After my visit I immediately made them my PCP.
Ive not seen a healthcare provider in over three decades. Pineapple healthcare made going in a pleasure! They were polite and extremely professional. Im glad I was pointed in their direction to start getting my health back on track!!!!!!! I will RECOMMEND THEM to anyone from now on when it comes to a healthcare services team in the Orlando area!
This is the best medical care experience I have ever had! The entire staff were extremely approachable, informative, professional, and caring, among other things. I could go on and on about how wonderful they all were!
They REALLY care about you and your health.Answered all my questions and were very thoughtful with what they could help with.Highly recommended.
I found Pineapple Healthcare, after a traumatic experience.While I wont go into specifics, just know that I love the entire staff but I LOVE Erick.They are now my primary care doctors. 💕
I highly recommend. The staff is very professional, friendly and caring. The service was great. When I arrived there was no wait and I was taken back immediately. Scheduling was very easy and fast to get in. I will definitely return.
I have now switched to Pineapple Healthcare for my HIV care, and just had my initial appointment this morning. Ethan and Eric, a wonderful married couple, are the best, and José is a cutie!! 😉
Wonderful provider. They make you feel very comfortable and do everything to make sure your health and wellbeing are the top priority.
I love the energy and passion the team has. I could have gone anywhere else for care, but knowing Ethan and Erick, they go above and beyond. This is the type of care we need more of in the community.
Im not at all surprised to see 5 stars from everyone . When I came to pineapple I had no idea how to approach my health. After going over everything I felt understood and heard they took time with me real time the care and attention I received was healing in itself. By the time I left I felt better than I had in a while and had a plan of action for my health.
Every one is very nice, and very knowledgeable. Im glad this place answers the phone and replies back to email!
Very nervous to go at first but staff made me feel heard and assured me I was in a safe space and that was going to receive the care I needed. Highly recommend.
Dr. Suarez as well as Ethan in the front were very professional and supportive and took time to follow up. They have excellent response times with the ability to do tele visits with patients. Accepted Anthem/BCBS insurance when I went if that helps. Currently accepting new patients. LGBQT+ friendly.
The office is clean and inviting. Staff is extremely friendly. All my issues were addressed. Great experience!
A secure environment to keep on your life and get healthier and stronger with pride!
Incredible. Outstanding. Amazing. Affordable. Medical professionals who listen and give you time, patience, attention, and understanding. I cannot recommend them enough. These people are true heroes.
Always thoughtful and professional care from these wonderful folks! I also really appreciate how invested they are in the overall health of the LGBTQ+ community at large. Thanks y’all!
Pineapple healthcare is always available and there to help whenever I need. They are professional and kind. Eric is the best!!!
Both Erick and Ethan are amazing. I had been on HRT for years before coming to this practice and am still learning new things thanks to how knowledgeable both are.
It was great, everyone at the office are very fast, professional and they take the time to explain what their doing!
One of the best running infectious disease clinics in the Orlando area. A fantastic staff, clean facility, and incredible service. I would highly recommend this medical practice!!!
Love the office and dr Suarez he explain everything to me to may sure I understand .. also they make you feel like you home ,answee all my questions. Recommend this office 100% love this office
Excellent service! It is very easy to book an appointment. All the staff is friendly and professional. The office is impressive.
Love Pinneaple healthcare. They care they are friendly very clean and Erick Suarez has change my health to be a lot better and healthier
Dr Suarez is super professional, extremely knowledgeable, kind, and fully care for his patients well being
Very helpful very nice from front desk to the np erickI drive from st cloud to them best place ive been they care about and listen
Very professional work.
Eric & Ethan were extremely nice and helpful. They made me comfortable and clear that their place was a safe space.
I love the warm welcome and excellent service! Makes you feel like family and not just a patient.
Excellent service, the team that works there is very professional and attentive, it really is unbeatable with the education they provide
Always wonderful, welcoming, comforting and informative. Excellent medical care
The staff is very friendly and helpful. They provide great guidance and excellent service.
I’ve never had such a proactive provider in my life. Erick immediately got me on track with everything I needed. I couldn’t imagine a better experience.
Really nice caring staff and always comfortable being there
Love this place ,they make you fell as a family.Ricki she is the best ♥️
Caring. Knowledgeable. Responsive. What more could I want from a healthcare professional? This place is perfect.
Very inclusive and meticulous in your best care. Listens to your concerns, which is a big concern!
I had wonderful, considerate care here. I highly recommend.
Rickie and the team are awesome...I have nothing but great things to say about this doctors office.
Erick was informative and efficient!
Such a great experience. Felt so comfortable right from day one.
The staff were amazing. My MD will be retiring soon and I worried where I might go when the time comes. Well I found it.
Excellent service. I was very well received, served quickly. I received some important information. Super recommended.
Awesome, friendly, caring and compassionate health care. Answered all my questions thoughtfully, and I look forward to returning.
Everything went well for my first visit very friendly and welcoming. Very thorough.
Very good experience always. They care about you health and very nice environment. Thank you for everything. Muchas gracias por todo . 😀
They are very friendly! :) i totally recommend!They are the best!
Great facility, people were so nice and very helpful.
Very professional, makes you feel comfortable and safe and understands what you needs and looks for the best way to give you the right treatment
Knowledgeable, empathetic, inclusive, non judgmental. Absolutely amazing! Thorough and educated. Will recommend to everyone I know!
Didn’t have an appointment but was able to be attended fast and efficiently.
Great clinic, friendly and welcoming staff. 10/10 would recommend.
Thanks to the pineapple team for such excellent attention, always attentive to anything ❤️🍍
Seriously the best clinic I’ve been to. Staff was genuinely friendly and very helpful :)
The most helpful, compassionate, and knowledgeable medical professionals I’ve ever met.
Great experience always. Personnel is helpful and knowledgeable.
They are awesome!
Absolutely love the office, convenient location!! Friendly staff that are always willing to help!
Very friendly, super clean, and easy/comfortable to talk to. Highly recommended.
Answered all my questions, explained everything in great detail... Extremely helpful
Everyone I encountered were professional and put me at ease.
Erick is the best.
♥️the best family
Very detailed and concerned care provider I am very happy
Great staff friendly and easy to get into be seen
Can not say enough good things about Pineapple Healthcare!!! Top notch all the way!!
Staff is great. I loved the atmosphere
Excellent ! They all are very good.
Everyone was very kind, knowledgeable, and supportive!
Always an amazing experience at Pineapple!
I love pineapple
Great, caring staff that listens
The monkeypox vaccine open house was very quick and efficient!
Great service in every single way possible
You guys ever heard of ANSWERING the phone?
Everyone at the office are all amazing 🤩
Loved the staff, location, and office vibe.
They’re amazing!
Great staff and customer service !
Great service and an amazing help 😁😁😁
Extremely friendly staff.
Love this place.
Excellent attention
I have had the opportunity to visit Pineapple Healthcare on several occasions and have always been very satisfied with the service. From the moment you arrive, the staff makes you feel welcome and comfortable.I especially want to highlight Daniel and José. Daniel always shows great dedication and professionalism in his work, ensuring that all my needs are met quickly and efficiently and always with a Smile. His kindness and attention to detail really make a difference.José also deserves a special mention. Your positive attitude and willingness to help at all times is truly appreciated. He is always happy to answer questions and provide necessary support, making the experience at the clinic much more pleasant.Overall, the entire Pineapple Healthcare team does an exceptional job and I couldnt be more grateful for the care and attention they give me every time I visit. I recommend this clinic without a doubt.Thank you all for your excellent work and dedication.Alfredo Perez
This place is AMAZING 🤩I have been a PHC patient for 7 months and my experiences when I visit them always exceed my expectations. The medical team, assistants, reception staff and even the social media team do an unbeatable job. When I go to Pineapple I feel safe, comfortable, welcomed and supported by super professional people who clearly love their work.They all have my total admiration, the attention of Erick, Yosmar, Ema and Nicolas is 20/10.I especially want to thank Daniel FDC, my case manager, for his valuable support and being so attentive to me ❤️I hope many more people know about this clinic, take the opportunity to visit it and I am sure they will fall in love with it.Love U guys,Brandon Ramirez L.
Standing applause to the entire pineapple Healthcare team for their wonderful work for the community in general helping each person who needs their support, especially José Aguilar, Jesús and Alejandro, immensely grateful for all their support and that their effort and dedication serves as a flag and example for many people of how to create spaces for people who need it… bravo to all of you!!!!
Pineapple healthcare seems to me to be the best in terms of care, they care too much about the well-being of the patients and the most valuable thing is. The people who are part of Pineapple are wonderful people, Daniel FDC case manager is a great human being and very attentive, too. I have had the opportunity to speak with Jose and Erick, they are incredible. God bless them for the extraordinary work they do. Att Fernando Gaitan
Excellent professional and very attentive with everything. 100% recommended for your attention. I was very satisfied. Thank you very much ❤️
Good morning, I want to significantly and very objectively thank the NGO for the service they provide to each patient, I had a very pleasant experience with your care and especially for the attention and advice of Mr. Daniel Fernández who provided me with all the means to be able to get to my appointment that speaks of the objectivity and commitment you have with the NGO, thank you Daniel Fernández for all your support.
To date, the participation of the entire staff team has been magnificent, their attention and their performance, especially the participation of José Ramón, Daniel Fernandez. The result of Efficiency is effectiveness and Evolution.
Excellent experience at the clinic, all the people are very attentive and warm, I appreciate the attention received from Daniel Fernández and many others, Regards
Excellent attention and service, they help you with everything you need, my married manager. Daniel FDC always pending and attentive! Thank you!!!
Excellent service, everyone is very professional, Daniel FDC supported me with my case too. Thanks 🙂