ARCpoint Labs of Downtown San Jose

25 N 14th St #160, San Jose, CA 95112, United States
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ARCpoint Labs of Downtown San Jose
Comments
Mo
Review №1

This place was quick and easy. Had to come here for a drug test. I was the only person in the office. I’m use to going to other labs where I have to wait an hour or 2 for a drug screen or labs.I was in and out in 20 minutes ! The staff is very welcoming and nice. The office/lab is very clean and brand new.Wouldn’t mind coming back here for anything else my employer needs!

La
Review №2

Everybody here was so pleasant, warm, and welcoming. Very fast and efficient service. I was a kind of a hard stick when I came since I was running so cold, but Andrea, the person who drew my blood did such a superb job. Very painless stick and got it in one go. I would 100% recommend this lab for blood draws and labs.

Ze
Review №3

⭐⭐⭐⭐⭐I recently had the pleasure of using ARCpoint Labs for health and blood screening, and I couldnt be more satisfied with my experience. Unlike other places where I wasted time on hold or waiting in person, ARCpoint Labs provided prompt and professional service. When I called, a live person who was actually a nurse answered my call and booked my appointment within minutes.I went in for a full panel blood test, and the entire process was incredibly smooth and efficient. I was in and out in about 15 minutes. The results were securely uploaded to a portal, and I even have the opportunity to discuss my results with a doctor within their system.Thank you, ARCpoint Labs, for offering such an amazing service in a super clean environment. You have truly set the bar high for patient care and convenience. Highly recommended!

Vi
Review №4

ARCpoint Labs was great. I had an excellent customer service. Andrea their phlebotomist was very professional, knowledgeable, efficient, kind, friendly and sweet. I didn’t feel the needle when taking my blood out. Fantastic service and a very well clean and organized environment and also they speak Spanish. Highly recommended. Thanks 👍

AL
Review №5

I happen to be in town and needed blood work done and they got me in immediately. Wonderful establishment, great staff and very reasonable. I highly recommend this place if you need lab work done without a doctor’s order.

Fr
Review №6

Very clean and pleasant office. My blood draw was quick and easy. The young lady who had drawn my blood was friendly, gentle and professional. I will also say, the price for my MMR titer was reasonable as well.

Sa
Review №7

I had such an amazing experience at ARCpoint Labs. The office is clean and well kept. Andrea was helpful, knowledgeable, and kind. I walked in with a at home peekaboo test but I opted out for their version of the blood draw version. Thank you for the great experience!

An
Review №8

Very pleased with this office! The staff is very friendly and professional. The office is clean and well equipped. No long wait times, Andrea was excellent and very sweet.

Is
Review №9

ARCpoint Labs was great! Easy to find, easy to park (theres metered parking just outside), Ani was very communicative and flexible with my appointment time. Andrea, their phlebotomist was personable and kind with my 3 and 1 year old that I brought. And, the highlight was complimentary snacks and drinks and their very clean restroom. Highly recommend them! Felt more like a spa than a lab.

Gr
Review №10

I absolutely love this place. They were extremely friendly and accommodating when I needed a last minute appointment for a drug screening. I’ve visited other places before and would wait for 45 mins at a minimum to be seen. I was out within 20 mins from check in to check out. :)

Pe
Review №11

The appointment was fast and simple. I would definitely recommend coming here. The staff was also very welcoming.

Mo
Review №12

Friendly staff, easy to schedule appointments, great communication. Lovely clean office. I had a great experience and highly recommend this location!

Cr
Review №13

If y’all need to drug test for work or whatever, I recommend going to ArcpointLabs Dtsj. This whole entire process was quick and simple. The staffs were welcoming and friendly. Andrea made me feel comfortable and explained steps by steps how this work. Anni was great and interactive with his guests. Again Thank you!

Ni
Review №14

Andrea was super nice and professional. She walked us through the whole process with immaculate bedside manner. It didn’t hurt her at all. Thank you!

Ze
Review №15

Andrea was so sweet and I couldnt feel a thing when she put the needle in. The place was spotless and super quick. Plenty of parking as well. Definitely recommend this over other labs Ive been to.

Je
Review №16

I had a wonderful experience at ARCpoint Labs in San Jose. The staff was so nice and helpful. I felt that they really care for me as a patient and throughly preformed all steps with intention, safety, and kindness. I will definitely come back for future appointments!

Ad
Review №17

Literally the best experience ever. I needed to get in asap for a blood sample and when I called I received the kindest customer service, they were even willing to wait for me 15 minutes after close because traffic was bad and that’s the commitment they make to a walk-in !!! Amazing customer service as I’m in the building as well very clean offered snacks and so so nice and very timely with their services!

L
Review №18

Nice, clean and a very efficient place. All the staff are very friendly and informative. I recommend this business for any lab work you may need.

Th
Review №19

Awesome staff, knowledgeable and professional, clean facility, and excellent customer service. Highly recommended.

Ha
Review №20

Super kind folks here - made it really easy to schedule (and reschedule!). Would absolutely recommend Andrea if you need bloodwork of any kind. Thanks, all!

Ta
Review №21

Excellent customer service! Even after I arrived after the specific I needed was “closed”, they still allowed me to complete the screening! Very clean and very professional! Thanx team!

Ma
Review №22

Clean place, efficient and kind staff. Highly recommend.

Ra
Review №23

Had to get a drug test for new employer. The facility was very clean and lab tech was very warm, friendly, and gave clear instructions. Overall, very smooth experience!

Da
Review №24

Made a same day appointment for testing. Got results same day! Great customer service, beautiful and clean office. Affordable prices. Would certainly come back for future tests!

Sy
Review №25

Absolutely recommend. Gave me a same day appointment. Their service is fast and the staff was very helpful and friendly.

Ja
Review №26

Super easy and super convenient! Painless blood draw. If you have a specialty lab test that needs to be done, this is the place to go!

Al
Review №27

They have a clean, brand-new facility, and the people are very friendly, professional and prompt. Highly recommended. Also, the day I went, street parking was close and convenient.

l
Review №28

Extremely easy to work with and very accommodating! Their communication is awesome and they were flexible when schedule changes were requested. Will definitely be a repeat customer.

Sa
Review №29

Great place for lab draw. No waiting time. Nice staff! Recommend!

Lu
Review №30

Had a great experience with Andrea very professional drug test was fast

J
Review №31

Amazing staff. I was in a pinch with something and they went above and beyond to help me out. I can’t recommend them enough.

Ja
Review №32

Easy to find, attached and street parking. Nice facility, excellent staff. Highly recommend.

Tr
Review №33

The lab is clean and welcoming. The people are extremely friendly and helpful. Highly recommend!

Sa
Review №34

Very smooth experience. Great customer service from beginning to end.

Br
Review №35

Quick and easy process with friendly staff. Highly recommend

Ka
Review №36

Great staff, great experience helping me get a drug test when Quest Diagnostics couldn’t even help me.

Mi
Review №37

I enjoyed my visit to this lab. The office was new, clean and easy to find. The staff was professional and courteous.

St
Review №38

Great customer service and very friendly. I highly recommend this place.

Al
Review №39

I got a Very quick and easy test done!The receptionist was amazing!

Jo
Review №40

Fast, efficient, painless friendly. Whats not to like?

Lo
Review №41

Clean facility, friendly staff, very competent nurse.

Ch
Review №42

The whole experience was great, they were pretty fast.

Ma
Review №43

Friendly and helpful staff, easy to schedule appointment.

Ma
Review №44

Convenient location and phlebotomist Andrea was great!

Ma
Review №45

They are awesome! Highly recommend

Ma
Review №46

Quick and easy staff was very friendly

Hu
Review №47

The service was quick and professional.

Mi
Review №48

Staff are so nice and helpful

Va
Review №49

Fast n easy wait time

Na
Review №50

Fast service and friendly staff!

Ki
Review №51

They were professional administering the urine test

Vi
Review №52

Fast and efficient service.

Gu
Review №53

Staff is very good

Ga
Review №54

Quick great service

Ge
Review №55

It was very nice

ca
Review №56

Great!

St
Review №57

Professional!

Br
Review №58

Very quick and smooth process when going in for a pre-employment DT. Andrea was very thorough in guiding me through and showcasing the additional/optional tests that the lab offers.

vi
Review №59

The nurse is nice and the place is clean and cool !

Su
Review №60

I had great service. The phlebotomist was very patient and answered all my questions. I had an appointment and was served promptly. This lab has very friendly personnel and they put me at ease. My blood draw was painless and went smoothly. I even had the parking ticket validated.

ca
Review №61

Excellent service. The person who helped me with my services is called Andrea and I am very grateful to her. Thank you so much

xi
Review №62

Its great, the staff are very gentle and the environment is clean and tidy.

Gl
Review №63

For me it was excellent and very friendly and very helpful.

di
Review №64

It is a very nice place, excellent service, and the best thing is that they speak Spanish

Information
19 Photos
64 Comments
5 Rating
  • Address:25 N 14th St #160, San Jose, CA 95112, United States
  • Site:https://www.arcpointlabs.com/downtown-san-jose/
  • Phone:+1 415-991-2780
Categories
  • STD testing service
Working hours
  • Monday:8 AM–4 PM
  • Tuesday:8 AM–4 PM
  • Wednesday:8 AM–4 PM
  • Thursday:8 AM–4 PM
  • Friday:8 AM–4 PM
  • Saturday:Closed
  • Sunday:Closed
From the business
  • Identifies as Asian-owned:Yes
  • Identifies as women-owned:Yes
Service options
  • On-site services:Yes
  • Language assistance:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible seating:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Gender-neutral toilets:Yes
  • Toilets:Yes
Crowd
  • LGBTQ+ friendly:Yes
  • Transgender safe space:Yes
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