I went to this facility on Kennedy today and I am completely disgusted and furious with the treatment I received today ! I went to the location on 7/27 for my appointment at 845. I was unaware I was at the wrong location since I contacted the number listed on the site. Not only did I have to knock multiple times because the door was locked after opening time of 830 the attitude I received from the staff was unbelievably rude . I asked for help since my appointment wasnt there . She told me to call the number I did yesterday and they will tell me . I told her I don’t know what to do and where should I call and she wasn’t being very helpful . The attitude continued as she rolled her eyes at me and said we have a few locations so call and find where your appointment is. I’m already having a hard time with the decision I’m making and it’s very stressful. But to receive that kind of treatment put the worst taste in my mouth .
I had a great experience there for the circumstances. Didn’t wait long at all . Front stuff was amazing and so was the doctor. I even had to call after hours and the lady I spoke with was super kind and helpful.
I decided to go to this location for my appointment. The staff and the doctor were more caring and understanding than most other offices I have been to. I would recommend this office for any services you may need as a women. Thank you to everyone who went out of their way to help me.
This clinic was awful. I had an appointment at 1 and didn’t see the doctor till 4. The nurse informed me that he lives around the corner but they want to make sure everyone get their paperwork done first?? There is no excuse on why someone should be at the doctors office for more than 5 hours.. and the ladies in the front were not nice or helpful ether.
Incomplete abortion cost me $58k in hospital bill.I had come into this clinic for an abortion back in the fall. Received the abortion pills, took them as directed, came in for a follow up 2 weeks later. They gave me an ultrasound, verified that there was NOTHING left in my uterus and sent me on my way.About a week after the ultrasound I started bleeding profusely. I mean blood literally pouring out like a waterfall, no maxi pad and diaper combination could prevent the leakage for more than a few minutes. I had also fainted several times. The following morning I had called the clinic and explained to them what was happening to me. I asked if I could come in that same day because something was seriously wrong. The secretary told me their soonest opening wasn’t for two weeks. I insisted that this wasn’t something that could wait two weeks and I needed to be seen asap. She said there’s nothing she could do and that I could go to the hospital if it really is that bad. Problem is, I don’t have insurance, but given that I was on the verge of bleeding out, I had no choice.A couple of hours after being admitted to a hospital in Brandon, I was rushed to Tampa general where I was given several blood transfusions for the severe blood loss, and had a DNC performed to clear out my uterus. Their findings: incomplete abortion. This clinic that “cleared” me and told me that my uterus was clean, was clearly very wrong. The abortion wasn’t complete when they cleared me, and they refused to help when I called in panic. So not only was I scammed $600 for an abortion that was not successful, but I also now have $58k in hospital bills because of their negligence.If you’re planning on getting an abortion, I would STRONGLY suggest going to a more qualified clinic.REPLY:To answer the clinics comment, yes, it was for this location. 3330 W Kennedy Blvd. The total may not have been exactly $600, but it was between $550-$650 (so sorry I do not recall the exact amount from a procedure 4 months ago), and Im not sure the relevance of this given the context of my review. You may have the physician in the office everyday, but the secretary had told me youre booked out for the next 2 weeks, despite my insistence on how urgently I need to be seen. As most clinics have recorded calls, I strongly suggest you review those calls, including mine. I have never written a google review, but given how traumatic and EXTREMELY costly this visit has been for me, I decided to leave my first google review, to warn other women NOT to go here. Please take accountability for the negligence of your clinic and not try and deflect on a patient that has already suffered so much both mentally and financially (ME!).
Horrible experience in this place and made one of the worst decisions of my life. All that matters to them is the money, not you the patient. After the procedure I awoke from the anesthesia crying hysterically, they had my ride pick me up from the back exit so that their other patients wouldn’t be scared away. It was horrible. Maybe the staff might been changed by now but I have thought about that decision everyday year after that and haven’t forgave myself.
From the moment I spoke with the receptionist on the phone, I knew that I was dealing with people that cared. They were constantly concerned with my state of mind and my comfort level and they were constantly reassuring. They answered all my questions patiently.When I finally decided to go back home to NY to have the procedure done, they couldnt have been more helpful or cooperative. It was not about the money. It was about me getting the service that I needed in a comfortable and supportive atmosphere. They made all the arrangements.
Thank you to all the staff at this location. You all were extremely helpful in our situation. I had to bring my friend here for her appointment and everything went exactly how it was explained over the phone when we made her appointment. I cant thank you enough for everything you do!
Everyone in the clinic was great, I got enough information about the procedure and was given a written copy aswell! They made me feel really comfortable. I am very greatful to the doctor and staff.
The workers of this organization were really caring and honestly made me feel as if they cared about my own personal situation. The doctor was very nice and reassuring and let me know everything that I should expect. The actual procedure was surprisingly easy, and if my life took another surprising turn, then this would be the first place that I would call.
I just want to say that I had such a lovely experience at the clinic. I’m so thankful for the services you provide. My partner and I walked out feeling so calmed, well taken care of and like we could have hugged every staff member. Once again I just wanted to take a moment to thank every person your office for doing what you do. There are many people who argue and disagree, but I felt it was necessary to tell you how appreciative I am of your clinic amd services. You truly give women like me the opportunity to plan our own families and have control over that. Without you and your services, my life would be so different and I’m very thankful.
They were all wonderful!!! From the first moment that I spoke with a receptionist to the last moment when I was helped out of the clinic with a full set of post op instructions and an appointment to come back for my checkup, they made me feel comfortable and confident about the outcome.They were all kind, considerate, patient, understanding and most importantly, they were not judge mental.They allayed all my fears and I felt no pain with the procedure. Gosh, I can hardly remember it. It was like a vague dream. It must have been the medication that they gave me just prior to the procedure.I dont wish this choice on anybody. but if you have to make it, go here where you will feel safe comfortable and liked.
Everyone booked at the same time and were waiting in an overcrowded waiting room. it was very awkward. Told second appt would be 30 min to an hour but waited much longer. 12-4.The doctor asked me multiple times (3) if I wanted to see the ultrasound after I had already signed the consent form saying no I do not wish to see it.I felt & saw everything during the procedure as he did not wait for anesthesia to kick in (i saw the fetus post operation) Did not ask how I was feeling before I left. Staff was kind but dr was extremely unprofessional, while dr was giving me anesthesia… his phone rings… he sticks his hand in his coat to mute it and DID NOT CHANGE GLOVES before operation.0/100 would never go back for any service they provide.If you can steer clear of this place .. do your best.
Doctors infection control is disgusting and terrible!!He handed me papers and there was blood on his glove!!He walks into the room with gloves on! Then did the internal ultrasound.While walking to my room, I saw him leave one room, stand in the hall , write up a chart and walk into another room.Ever since my last appointment, I haven’t felt the same ! I’m very worried.🤢🤢🤢🤢🤢!
I recently brought my cousin to your clinic. She is from Texas and came to stay withme. The change in Texas laws had made it extremely difficult for her to find a clinicclose to her.She has returned home and is doing well. I just want to tell the doctorand entire staff thank you.The caring,professional and non-judgemental treatmentshe received made me so thankful I was able to help her when she needed help.Our thanks and gratitude to all of you.
Horrible place. do no make sure you are ok. especially with amount of stress you feel coming in they should make you feel cozy and at home. They do not say one word to you to make sure your procedure is pleasant. Waited 3 hours for them to call my name. Everyone seemed very upset. On top of that they basically took 100$ from me because they stated it was $550 and I found out it was only $440. Don’t plan to come here
The doctors answered all my questions and concerns, as if it was the first time hearing them. Such a relief going through something like this and not being judged. Everyone was extremely helpful and made me feel very comfortable. Thank you!
Brought my niece in for an abortion and the staff was wonderful. Everyone was so helpful and answered all of our questions. Even though it was a tough decision for her to make we were glad we chose to come here. Thank you for taking such good care of my niece. I would recommend this office to anyone needing these services.
I totally disagree with all the bad reviews about this place. I had a procedure there on 06/22/2012 and everyone was very friendly and made it easier to be there. The clinic was very clean and the Dr. was great he answered all my questions and explained everything to me before doing the procedure. I was very happy with all the staff and the care that was provided to me during my appointment. This is the place to go if you ever need an abortion.
Its very sad when you cant even get to the point of making an appointment! I called for information and yes, at first the conversation was very choppy due to me being on my cell phone. I moved to a different location and the call was clear and I could hear the person just fine and she heard me enough to answer my question. However, when she answered, her accent was so thick, I requested she repeated what she said and she hung up on me. I called back requested the same information and then she repeated everything multiple times with an unfavorable attitude. I stopped her and told her she was being rude and she said oh really, Im repeating what you dont hear I advised her I can hear her just fine, its that I cant understand her! Im a Spanish speaker but her accent was very thick. So regardless, I said nevermind and will be inquiring about services elsewhere. The service and treatment given by a lot of healthcare facilities these days is just sad.
Walked in. No one said anything to me, two front desk girls on their phone waited about a minute for them to knowledge me… I even canceled my appointment and went to other location. They need better customer service or front desk staff at least.
I was amazed at how very caring the staff and Doctor were. They answered all my questions and being informed made me feel more comfortable during my visit. They were so great that I plan on returning there for my annual gyn visits.
Very happy and pleased with the services I had received. The staff was extremely helpful and the doctor was very sweet and gentle
My initial phone call wasnt the best customer service. In addition to a slight attitude, I asked if I provided the information that Id recently done a pap about a year ago and since my fiance and I have been together 10+ years if I could skip the pap this year (FL law has changed and only recommends every 2-3 years now) and I dont have irregular paps in my history. Well the lady told me I still need a new pap to get birth control. OK fine. Well I get there, and theyre like oh you dont need a pap you could have sent over recent records. Regardless, I needed the birth control. Other than this misinformed incident, the staff were friendly, prompt, and the nurse practitioner was outstanding. She (NP) was welcoming and well informed. I will continue my womens health needs services there.
My initial phone call was very short. I was calling to make an Appt for abortion services. They just wanted to know about my income and gave me no other info. I go to my appt and wait for almost 4 hrs before they even take me back. The nurse that was discussing everything with me was great. I was actually hoping she was the Dr. But no such luck. They asked me if I wanted the Dr to show me the sonogram screen. I said No I do not want to see the sonogram. I was there to terminate a pregnancy. I circled No and signed my name underneath. Finally I went into the room and the Dr came in to determine how far along I was by doing the sonogram. Instead of doing what I asked he pushes me to look at the screen. I look at the wall and ceiling but to listen to what he’s telling me I look at his face and he turns the screen just as I turn my head and I see the sonogram....I then find out I’m past a certain amount of wks to even get the procedure done as well! This Dr had every intention of showing me that sonogram with or without my Consent. They still charged me for the sonogram on top of that.
Worst experience in professional healthcare that I ever experienced. The staff was inexperienced and the pain afterward was unbearable that I had to go to the ER and stay there for couple weeks because of internal infections of my abortion.
The women who work at thus location are pissy hateful rude and COMPLETELY UNPROFESSIONAL! The worse part besides their nasty GETTO aditude * no they are not black* is the hateful so called head of the department. One of the girls got so hateful with me because I got to the office first but they let another girl who arrived 30 min after me go into the back room first so I asked if I was going to be seen first. I was in a lot of pain that only a women knows about, the girl started repeating herself in a rude tone *do you see the Dr here? Do you see him here? Is he here? Do you see him here?* then when I told here I was not in the back part so how could I see if he was there or not, she said YOU CAN LEAVE IF YOU DONT SHUT UP! I decided to contact the so called head women in charge of the whole place and she then told me and I quote *I was in the office at that time and the girl told me you were the one being rude, so how do you expect her to treat you if you were rude to her?* I would NEVER treat a woman in a WOMENS CLINIC as nasty as I was treated. And all for making sure I wasnt being skipped.
This place was wonderful the people that I communicated with was very helpful and didnt give me any problems . They were very patient and took their time to find documents and any other service I asked for
I was recently a patient at your clinic, and I would just like to express my gratitude to the Doctors and staff for making a dreaded experience much less tramatic than I had anticipated. Thank you for being so compassionate and professional.
The doctor is so nice and the staff there is patience honest and so sensitive .Had a pleasant experience . Defiantly recommended for anyone emotionally unstable and nervous .
Staff very nice however they told me one price and by the end of the visit it was a whole different price. And no i got nothing extra done and my blood type is B+ sooo no excuses i felt taken advantage of a bit .
From my own experience i think this place is great n the doctor is very nice. they did make me feel a lot less nervous n short about my decision. n i know is not easy for any female to go through a situation like this. but honestly this is the place to go to if you ever need an abortion. gracias chicas.
I had a very comfortable visit at this clinic. The office treated me with respect. The counseling really helped me. I would refer anyone in this situation to this clinic.
The doctor was great I’d refer him to anyone , the procedure was adequately explained and everyone was pleasant and courteous to me .
Beware of this place they do not give you a full breakdown of pricing. They do not communicate well tell you one price over an over give you no paperwork with full breakdown of pricing but dont find that illegal. Last time I will ever come here.
They chit chat by Spanish in front of you, no idea what are talking about but their behavior is so rude.The doctor always late.Painful and wrong treatment.Do NOT come here
I will never come here again .. So unorganized. They made my appointment for 2:00 and Im still sitting here waiting. Doctor just arrived a bit ago and Im sitting here still waiting even though Im supposed to be the first one to be seen. Horrible experience!
The place is very clean , the crew is great , really helpful , got all my questions answered . highly recommended!! + not as expensive as other clinics and very professional!! thank you
Good and friendly environment to be in…very nice stuff…this please is sparkling clean no disrespect at anytime..would recommend the doctor many many times…
It was a very hard time for me. I do want to thank the clinic and everyone made me feel like it was my decision and they didnt judge me. thank you.
The clinic was very clean, staff and the doctor were very nice, friendly and professional. Thank you for everything.
Awesome place! I took my wife here and from the jump customer service was great, overall experience 10/10.
Staff and doctor were very nice. Very helpful. Everything was done Professionally,good Communications the entire process.
Everyone makes the process so smooth most definitely a 10/10 out of all the health centers i’ve been to.
Was very happy with the care I received at this location The ladies were very friendly and explained every thing they did they even answered all of the 100 questions I had.
Considering the situation, the doctor and his nurse really made the situation bearable and they were very kind and nice people
I just wanted to thank the doctor and his staff for the kind and professional care I received while at the clinic. I would recommend anyone needing womens care to use this facility.
Staff was very nice , the doctor made me feel cared for it was as easy can be 🙃
They made a terrible scary situation for me less terrible. I was not treated badly or looked at or judged. Thank you, I’m so thankful.
The girls who was on the front desk make feel stupid she said she call me to confirm my appointment and she never call ,it make me so mad
Everyone was nice and helpful. So gave me alit of insight on my options
Worst Management, Julie it’s so rude to its employees and patients! Never go there.
These little tortillinis are scrumptious i aint know this place was italian, thanks sharon for the scrumptious food
I had to come to this office for a follow up and the staff was very kind!
All of these woman were so helpful and kind, I had a wonderful experience!
Called a few times and they just keep hanging up on me
I had a great experience, employees were understanding.I highly recommend this place.
Staff was very polite and informing and had great urgency
Nobody will judge you there for your decision. Everything went well.
Was great professional fast and confidential thanks!
My experience was very good! My entire process went super fast and the girls explained everything to me perfectly. The doctor very kind. I recommend it!
I felt excellent treatment towards me, the girls who treated me were kind and explained everything to me well, the doctor who treated me gave me excellent treatment, he was kind and cordial. I do recommend it. I was pleased with the treatment and I hope to be pleased with the procedure.
Super good attention from all the super attentive girls
Please I suggest you change your customer service policy. My wife had her support today, Saturday, January 4, at 9:30 am, after 3 hours she was called. I asked why so much delay and listen to the answer. If you dont like it, we will refund your money and change clinics. In addition to supporting this, I check on their page and it is stated that the stay here is between 20 minutes and 2 hours, we are already going for 4 hours and it is not over jjjj good service?
I found it online and when I arrived, the clinic was very clean and very good looking and had great attention to detail. The truth is that they are very professional. Above all, they speak Spanish for people who may not fully speak English.Super super attention, I recommend it 💯. Wait, its normal, there are many cases, for everything you have to be patient but I am very grateful for your attention.
Horrible waiting time3 hours to be attended to, the staff is terrible and there is an endless delay.They do it because they know that there are few clinics to go to but they are a disaster of a clinic.
I DO NOT recommend this clinic, the treatment is absolutely bad. There are better clinics in Tampa that are cheaper and have better treatment. In my case I even felt despised by the girl who treated me.
I loved the attention of the doctors and the procedure was a success. I recommend you attend this clinic.