I just graduated MLF and can’t express enough how helpful Dr.Alexa , the nurses, ultrasound techs, and office staff were. Dr. Alexa explained the whole process and put me at ease during this whole journey. She was very thorough and was always very responsive whenever I had questions. Everyone was always so kind and helpful. I would highly recommend main line fertility. I can’t thank them enough!
It was not a pleasant experience with Dr.Alexa. She was rude and made me feel uncomfortable.Except her all the other staff and Dr.Brasile are nice so far. Thank you.
Do not go here unless you have all the time in the world to be a patient here and can sit on the phone for days making an appointment/getting test results. We are heartbroken about this clinic- from not getting answers for our tests to being completely ignored. I mentioned that we might be moving due in the summer to a family emergency and we were dropped right in the middle of hundreds of dollars of tests that Dr. Alexa had ordered. Her and her staff never went over my husband’s sperm with him, refused to set up a phone appointment with both of us, and never gave him the results of his over $300 genetic test. All this clinic cares about is money and if your insurance can pay for it.
During my meeting with Dr. Alexa, she took her time to explain the process to me and re instilled optimisim when I was beinging to feel hopeless.
If I could give more than 5 stars I would! I was very anxious when we started our journey and Dr.Brasile, the nurses as well as the rest of the staff were so welcoming and kind. I just graduated from MLF and I can say I will genuinely miss going in every week and being welcomed by the staff but we are so excited to continue our pregnancy journey & excited to watch our baby continue to grow thanks to Main Line Fertility, Dr.Brasile & staff!! What a wonderful place filled with great people!
Forever thankful for the personalized & professional care we received from Main Line Fertility. Dr. Alexa went above & beyond to communicate with us throughout our fertility journey & early pregnancy. All the nurses, techs, and staff (especially Kristin) made a hard process a lot brighter with their positive & encouraging spirits. We truly felt like a priority & can’t thank the MLH team enough for giving us our Twins!
We can not say enough good things about the staff at Main Line Fertility in West Chester. From Dr. Brasile to every nurse and staff person, they were so helpful, positive, and receptive. There was a emphasis on education, and I always felt like I understood what was happening, and felt like I could ask any question I had. We truly felt cared for and known during an emotional time - we are so grateful for their part in our story!
Choosing MLF & Dr. Brasile was one of the best choices we made! I alternated between the West Chester & Paoli office. Both locations were so helpful in scheduling appointments around my teaching schedule, answering any questions, keeping me informed along the way, & making the appointments as easy as possible. It’s bittersweet to “graduate” from the doctor & nurses who helped us get here as well as took care of myself and our little baby over the course of our time there. However, we’re so grateful to be in this stage because of them! Forever thankful!
Very unprofessional and lots of miscommunication among the staff. I requested a transfer of medical records due to another office having more convenient hours and closer to my job. A few days later my cycle started, so I called asking to be seen. I was told to come in for an ultrasound and blood work but when I came in I was turned away as they said they wont see me because I am transferring care. Wasted my time, effort and gas, had to go into work late. Keep in mind i had to drive an additional hour to my job. Nicole was supposed to transfer records on August 16th , never did. Then Julia gave me the run around when records were supposed to be transferred to the next practice. Eventually, they got transferred. This shouldnt take SEVERAL phone calls. Also, how archaic is this practice? No patient portal in 2022? And to top this off JULIA needs a massive attitude check she shouldnt be at the front desk if shes not a people person and shes a pathological liar who likes to twist up peoples words.
MLF was a great experience even during the pandemic. I saw/spoke with Dr. Deanna Brasile and she was no-nonsense and friendly. My husband and I really liked her. She was able to identify though normal testing that my body didn’t produce enough progesterone. We altered the course of action after the loss and were able to conceive the next cycle. So far so good! 🤞🏻🙏🏻All of the ladies at the front desk and the nurses were friendly and accommodating as can be, especially during COVID. I do want to shout out Alissa Barrie and nurse Heather, I never got her last name but I know she originally worked at West Chester. Alissa Barrie answered the emails I sent during the pandemic and she always got back to me within one business day or same day. You rock! Nurse Heather was so very kind to me during my loss and stayed positive for me the next cycle even when I was doubtful. I can’t thank you enough, Heather! I hope you got one of the cookies I bakes and designed for everyone as a thank you.Thank you Main Line Fertility for helping my husband and I create a family! I’m sure we’ll be back in the future when we’re ready for child number 2. 🤗💕
Dr. Brasile and the staff at MLF were our dream team. Thanks to them we welcomed baby #2 after struggling with secondary infertility. Everyone was so supportive, especially in the middle of a pandemic. From bloodword to the bigger procedures they had our backs. We will definitely return when the time comes to try for baby #3.
I did outside monitoring here.The staff inside is very good. The only thing that bothered me was that when I had my blood drawn for the first time, they asked me to pay on the same day, which I did. However, the second month I received their bill. When I called them and even took the bill and receipt to ask them, they always said that I didnt owe money and told me to ignore the bill. The problem is, I got the same bill this month. I dont understand this. I dont know who can help me now, and I dont want to get in trouble for it
MLF is amazing. Even during a global pandemic their staff went above and beyond to ensure my treatment plan went as smoothly as possible. The doctors, nurses, and staff are, to a person, incredibly kind and welcoming. Because of COVID I happened to visit every one of their practices while under their care and each office was warm, welcoming, and kind. I highly recommend main line fertility for anyone on their fertility journey.
Dr. Brasile and her staff made me feel so nurtured through what is a very emotional process. I have never felt such warmth from a medical staff. I could not speak more highly of my experience with them.
Dr. Brasile is very understanding of your situation and very informative. I look forward to working with her for my fertility journey
Dr. Brasile and her Staff are amazing. We love Main Line Fertility especially Dr. Brasile who made our dream comes true. 🤍
So understanding and easy to talk to
Terrible experience. Would never go back. They are all about the $.
I couldnt imagine going anywhere else. Everyone there is so kind, understanding and patient.
Thanks to Dr. Brasile and her Staff. West Chester especially ❤️
Very kind and interested in the best for each person.