So happy I found Total Men’s Primary Care. When my primary care physician couldn’t see me for almost 2 months (welcome to Austin), my father-in-law recommended I try TMPC. They accepted my Blue Cross Blue Shield insurance and was able to get an appointment within 48 hours. The staff was welcoming, informative, and smiling. I was seen at my appointment time and they did not stray from the reason for my visit. They have easily earned a new returning patient. I highly, highly recommend!
It’s been a great experience with this clinic so far. They listen to, partner with and educate you. Plus, everything felt seamless and easy. No wait, and your appointment isnt rushed. Not much more you can ask for! Thanks, Total Mens!
Went in for a work physical and ended up doing lab tests as well. Staff was super friendly and helpful. Got everything done quickly. Very satisfied customer. I will surely be going back.
Total Mens has been great in helping me get healthy. 30 lbs down since Jan 1st. Great staff & awesome care.... highly recommend!
Visited for my annual wellness check. Appointment handled efficiently and professionally from check-in, to blood draw, to the subsequent discussion with the doctor on site.
Great first visit to Total Mens Primary Care. Definitely a calmer vibe than a typical primary care office. My provider was a great listener and didn’t try to stray away from the reason for my visit. No random tests or procedures were recommended.
I was charged a co-pay when I arrived and paid it. I was then contacted a couple of weeks later to be told, I still owe a copay. I called my insurance company BCBS, and they explained I was being overcharged on the cop pay and they decided to push it to another tier for no reason. I called billing and with said they sent it to collections over $15. I will pay once I see it in my mail, the funny thing is Totals men wont even see the $15.
Great Experience! Walked in and sat in the lounge area and was immediately called back. The staff spent ample time with me but surprisingly the Nurse practitioner spent just as much time or more. They were prepared and very thorough. I was in and out no stress, no strain. Keep up the good work.
My appointment was awesome. Prompt and professional service with minimal wait.
Easy online scheduling, short wait times, knowledgeable and friendly staff. Would highly recommend Total Mens Primary Care -Bee Caves
Overall, I had a great experience. Scheduling the initial appointment was easy. As well as the follow up appointment. Danni was knowledgeable and thorough. She was easy to talk to and listened to all my concerns.I can’t remember the gentleman’s name at front desk but he was welcoming and check in process was a breeze.
My first visit went absolutely perfectly. Great staff that listened to my concerns and provided a great plan to help.
A Very caring and understanding group of people that work here. Had lots of insecurities and things on my mind and was met with not a ounce of judgment. Will for now on be my go to clinic!
Was really appreciative they had Saturday availability and got right to me. They answered all my questions and made a plan.
Went for a physical. Making the appointment was extremely easy. They have great availability and communication. The actual appointment was smooth. In and out in 30-40 minutes and covered everything needed. Great staff as well. Very professional and efficient for whatever you may be looking for.
Everything was a smooth process from start to finish. The receptionist, MA, and Nurse Practitioner were all very welcoming and kind. The clinical staff had a good bedside manner. The office was very clean.
I recently visited Total Mens Primary Care for my primary care needs, and I have to say that I was thoroughly impressed with the experience. From the moment I walked in the door, the staff was incredibly welcoming and friendly, which immediately put me at ease.The facility itself was clean, modern, and well-maintained, making it a comfortable environment for waiting patients. The waiting room had plenty of seating and reading materials, and I didnt have to wait long before I was called in for my appointment.My primary care physician was knowledgeable, professional, and easy to talk to, which made the experience that much better. I appreciated that she took the time to listen to my concerns and answer all of my questions thoroughly.But what really stood out to me was how fast and efficient the entire process was. I was in and out of my appointment in no time, which was a relief given how busy my schedule can be.Overall, I would highly recommend Total Mens Primary Care to anyone in need of primary care services. The staff is amazing, the facility is comfortable, and the whole experience was a breeze. If youre looking for a fast and efficient healthcare provider, Total Mens Care is definitely worth checking out.
This place is great!They offer specialty visits for anything you may want a doctors opinion on.
Great provider and medical assistant. Super helpful, good listeners and focused on me as the patient.
I was able to make a same day appointment and everyone was so kind there. Plus, unlimited coffee, La Croix, and Gatorade in the waiting room. Would highly recommend, coming back for a physical next week.
I went in for my annual physical today. The staff was very welcoming and friendly. I was out of there in no time! I had a great experience.
Quick, efficient care! I was happy about how I was seen, checked, and prescribed my meds. Highly recommend it!!
Went for a checkup over the weekend as some of my symptoms have worsened. As a walk in, and my first time there they got all my info, and pass me inside quick to check my vitals. The nurse practitioner was very thorough, helpful and diagnosed my condition accurately. Prescription was sent to my preferred pharmacy quick for me to start recommended treatment. Overall very happy with their service.
Easy to make appointments. They’re responsive and listen to your concerns.
The team is great to work with and they always have such positive attitudes! Kuddos to building a great team to help with the complexity of aging!!
Very professional and kind staff. Would definitely go back in the future. Had a very good experience and felt well taken care of.
Total Mens Primary Care is an excellent alternative to your typical doctors office/visit. Catering to MEN is their specialty and theyre good at it! The staff was professional, friendly and made the entire process incredibly easy...and the place is a bit high-tech - Give them a try!I highly recommend TMPC for all your basic Primary Care medical needs.
Had a great experience today at Total Men’s. The receptionist was accommodating and helpful. The wait room was stocked with drinks and snacks. I was only waiting in there for a few minutes when the nurse called my name to go back to the room. The nurses were efficient and listened to my concerns. I left feeling very confident that I’ll be calling Total Men’s my primary care physician for many years to come. I would recommend them to all of my friends and family.
Very efficient visit! I was in and out of there, I appreciated not waiting!
Great location, plenty of parking, excellent customer service and friendly staff.
Ive been without a regular doctor for most of my life. I decided to get a checkup to jump start a more active relationship with the medical system, as Im getting older these days! Total Mens was awesome. Easy sign up online. Easy onboarding process at the clinic. Friendly and knowledgeable staff. Quick turnaround on my tests, and helpful guidance for my next steps. I highly recommend them for the smoothe and stress free experience.
Place was clean. Fast and friendly. Went for annual physical/blood work as I haven’t been to the docs in years. Every physical I’ve ever had was a longer process where they check reflexes, stress levels, motion of limbs, testicles, etc. Here the physical was checking blood pressure, listening with a stethoscope, and a few pushes on the stomach area. That would be my only concern as I feel other places are thorough. Aside from that, the bloodwork was easy and fast. The medical assistant was precise and fast. Very sweet lady who took time to get to know you. The practitioner was very nice as well. I’m going back tomorrow to get a couple moles and skin tags removed since insurance has a problem doing it all the same day. Im hoping that is a smooth process as well.
The front desk staff and Danni the NP were wonderful, professional and kind. They do need to improve their portal registration setup. It didn’t work via text. It only works through email. Overall a great place, and I will be going back. Thank you!
Wonderful staff, very friendly and the wait time is very minimal. My husband goes here for primary care. We were both in need of covid tests to travel, so we easily booked appointments online and were in and out in 15 minutes. They delivered our results via text/secure link. It was quick, painless and an overall wonderful experience. 10/10!
What a great and easy experience. I had my first appointment there today. The team was so friendly and welcoming. They were quick as I had registered online with my Benefits info. Mandy, the PA and the young lady who drew my blood were so efficient, kind and caring. I would highly recommend Total Mens Primary Care for the guys out there who might not make much time for medical care. It was smooth, easy and I have to say, it was fun. Im a fan and now a customer. Jeff
Highly recommend this location. Easily book appointments. Never a long wait in waiting rooms. The staff and practitioners care. What more could you ask for?!
Absolutely one of the best medical clinics visited. Great staff and doctor. Who knew they would actually listen and not guess at a treatment? Recommend to everyone I come into contact with.
The check in process online prior to arrival was so easy to use! I was able to get a same day appointment! Walked in, checked in, and was in a room within minutes! The PA-C that saw me listened and was very attentive and caring. Lab testing was done and results came back very fast! Overall, an amazing experience and very happy to have chosen the Total Men’s Health in Bee Cave! Will definitely return for future medical needs!
Ellen and Danny were informative and the needle stick for my blood work was painless and kinda fun. It was also super convenient to not only schedule a same day appointment but the site allowed me to see there was a location on my way home from another meeting. Impressive network of services available too.
Everyone was very kind to me. The wait room is very comfortable.
I went to get a rapid Covid test and the experience from start to finish was safe, efficient and pleasant. I filled out my forms outside in my car. They phoned me when it was my turn. I waited briefly in a very clean seating area then they took me back in about 5 minutes. I got my results in about 15 minutes. The staff made me feel comfortable and were all friendly. Highly recommend this office.
What a great experience. The whole process was quick and easy and there was no wait time. My appointment was at 2:00 and I was seen by 2:01.
I just visited the Bee Cave location for a rapid covid test and had a wonderful experience. Obviously, i don’t enjoy getting a stick in the nose but it turned out to be quick and easy. I had previously been so i walked in was greeted by the front desk and sent right back to an examination room. The doctor came in immediately and took the sample and i have a result in less than 10 minutes. it was negative. I then went back to front fest where they had already billed my insurance and didn’t need to sign or stop. I was completely in and out with my results in less than 15 minutes. i highly recommend Total Men’s.
From our experience Total Men’s Primary Care is a very efficient, high quality service at a reasonable cost. Upon the recommendation of our friends, we got Covid rapid tests done for the whole family (mom, dad and two daughters) We were in and out in about half an hour. The facility is small but well designed. The staff were all very professional but quite pleasant as well. Appointment set up was on line and quite easy to make. They sent secure text links to remind us of the appointment, preappointment paperwork, and follow up results. Would definitely recommend them to others.
Perfect and easy experience. I scheduled my appointment online and walked in 10 minutes later. I profiled all my information online and was seen within 5 minutes of walking in. I got a rapid COVID test and had results within 15 minutes. Very clean and nice facility. Friendly professional staff that were happy. Great experience!
Just had a telemedicine appointment and the team at Total Men’s primary care made the process effortless. I spoke with Danni and she listened to my concerns and walked me through everything. It was the best virtual appointment I have had. I will definitely be using them again.
I had to get a rapid Covid-19 test to return to work. I scheduled my appointment online. There was minimal contact with anyone. Checked in. Waited in the waiting room for about 5 minutes. The test, although uncomfortable was not awful. Nurse/PA was very informative and nice as was the doctor. Got results in a little over 15 minutes. In total, from when I parked to when I left was about 30 minutes. Very easy, very fast. Highly recommend.
This place is great. In my line of work guys like me dont usually have insurance. I hadnt been to see a doctor in over a decade, so I was a little nervous about the experience. Everyone that works here is so nice and made me feel so comfortable. From the front desk, The PAs, and the doctors, I was very impressed with my experience. I didnt come in for this reason, but was sold on a testosterone replacement therapy. So Im really excited for that. In my line of work I think its really gonna help me out. And I was surprised at how reasonably priced everything is for those who are just paying cash. Thanks guys !!
Fast and efficient! I expected to wait for a while to get tested for COVID but it was the complete opposite of what I expected. Check in process was a breeze just answered a few questions, the next step was waiting room (again I was expecting it to be crowded) it wasn’t, I was the only on there and they had snacks and drinks for you as you waited. Got called in, they did the swab and got my results within 15 minutes. They were awesome and I would recommend them to anyone!
The entire team is very friendly and professional. The wait time for my walk-in visit was very short. I went in for a rapid Covid test and it was quick and painless. The provider who tested me was sweet and let me know I would receive my results in 10-15 minutes. I had my results back in less than 15 minutes.
This is a great practice! The Staff is friendly, wait times are quick and Cathy is wonderful. She always takes time to listen to my questions and concerns and because of that, I feel comfortable discussing all of my medical needs. The scheduled blood work they provide gives me peace of mind that my health is being monitored and they will be there should I ever need them. I initially went for testosterone therapy, but quickly realized they provide total care.
Wonderful place. Was seen at my appointment time, everyone was friendly and they got me in and out quickly and got my prescription called in immediately.
Guy at front desk always says do you have an appointment and seems exteremely annoyed that I come in at another time other than my scheduled appointment; I ask him if I need an appointment yet he complains about rescheduling me right then and there and doesnt make the customner feel welcomed on walk ins & will leave you in limbo. Later on in the week the women who works the front desk says you dont need an appointment and come right in. Im changing locations or going back to Low T to not deal with this front desk persons attitude and being t he gatekeeper to getting a T-shot!
Needed a Covid test (thankfully negative). Total Mens is setup for the modern person. Easy online appointment scheduling and then when you arrive the paperwork isnt a stack of antiquated paper forms, but easy form to fill out on your phone. Very nice place, probably the most comfortable waiting room Ive been in.Wait was short. In and out. Not sure I knew they had shifted to a Primary Care facility. I would go again. Good experience.
Today was amazing. As I prepare to leave for Massachusetts, needing a negative Covid test to enter the state I walked in to their office for an 815 appointment. I was greeted with professionalism and a caring energy that permeated the room. I proceeding to sit down thinking I would wait as we always seem to do in a health care facility and to my surprise I didn’t even have time to sit down they are so on the ball. They were all very friendly, completed the test quickly and I had my results before I walked out the door. I wish everyone was this efficient and caring. They have so many offerings to keep us healthy I will be going back for certain
Had a great experience! After flying out of state I wanted to be sure I wasn’t positive for Covid-19 before going back to work. I was able to easily make an appointment online the night before and when I arrived everyone was prompt and professional with service! Had results within 20 minutes and now enjoying peace of mind! Would absolutely recommend!
Made an appointment to get a Rapid test a few days ago. Was in town visiting and had heard good things about this place. So simple and quick. Showed up at my time, checked in, paid $20 with insurance, and less than 3 minutes later, I was getting the swab. Stayed in the room for less than 10 minutes and had my results. Definitely would recommend this place for their services.
Great service, Pro staff members.Went in for a rapid COVID test since I am a-symptomatic. Scheduled appointment online. Process was quick and convenient. Staff was friendly and professional. Facility was clean, comfortable, and well maintained. Absolutely no complaints, highly recommend! I am COVID negative, but there is nothing they can do to fix the dad jokes that keep coming out of me...
The folks here were fantastic! I went to the wrong location for an appointment and when I arrived 35 minutes at the actual appointment they welcomed me in without hesitation. I live in Lago Vista - an hour away - and was really grateful they did not turn me away.From the front reception staff to the lab tech that saw me, everyone was professional and kind, and I felt well taken care of.I would highly recommend this location to anyone who needs a recommendation.
Total Mens provides rapid Covid-19 testing by appointment. I got an appointment on short notice and was able to get in and out quickly. I got my swab done and 15 minutes later had my results. On the way out, I noticed they have a modern and comfortable looking waiting room, but I didnt have to spend any time there. I would consider using for my primary care or other services in the future. Recommended.
They were wonderful. My husband & I both needed to get COVID tested & they made us an appointment within an hour of opening, saw us together, & gave us our results all within 25 minutes. The office is nice, new & the staff were extremely kind. I would highly recommend them.
They treated me well and managed to set up an appointment quickly and for the reason I needed the visit! They let me know what steps I needed to do after signing up with a new insurance provider. great people!
Nice facility and friendly staff. The testing was easy, some of the results were immediate (which was nice), and they provide free drinks while you wait. It would have been perfect if Id not had to have been poked 3 different times to draw blood since the first nurse was unsuccessful in getting any. I do like that they have a platform to track your appointments in and they certainly care about follow-up.
I am so impressed by this place! Went in for a Covid test for travel. The receptionist was so friendly. My husbands appt was an hour and a half after mine but they took us together no problem. The waiting room is so nice…drinks, snacks, football playing….we didn’t want to leave! Lol Taylor performed our test and was professional and gentle. We were in and out in like 20 minutes and got my test results before we even got home! We will definitely be back here.
I got a rapid COVID-19 test here for peace of mind before visiting with a friend. It was extremely easy, from choosing a date/time to getting my result very quickly while waiting in the office. The whole visit only took about 15 min. I also appreciated that they were only testing people without symptoms and that I didn’t have to swab myself. My only complaint is the man who gave me the test kinda made me a little extra anxious right beforehand by telling me it was going to hurt a lot and not to kick or scream ha! All in all, an easy experience.
Excellent wait staff. The nurse was probably one of the nicest people Ive ever met, and cute too!!
Great office and Staff - got in to see the Dr promptly
I found our about Total Mens Primary Care while researching a place to obtain a Covid rapid test. The website was easy to navigate and make an appointment at a location of my choosing. It was also easy to fill out a brief medical form online prior to my appointment. Upon my arrival, I was seen immediately. the process was very efficient and I was in and out in under 30 minutes. The facility was very pleasant and the staff on the ball. I will consider Total Mens for subsequent medical needs.
My first time at Total Men’s. Super fast and efficient. Quickest I have ever been in and out of a doctors office. Facility was clean. Staff friendly. Waiting area has coffee and snacks - but if your appointment is like mine, you will not be there long enough to need a snack!
My husband and I both had appointments here for Covid tests. The check in was quick and easy, staff is very friendly and we were both seen at the same time. Very happy with our experience and we will go here again for our future needs.
I needed a last minute appointment for a Covid test today and they were very accommodating to me. All the staff was very nice, and I was in and out in 15 minutes with my results. I have been searching for a new physician and feel I’ve found the right clinic.
I had a very positive experience visiting Total Men’s Primary Care. It was a quick check in process, very nice waiting area, kind staff and very clean.My appointment started on time and I was in out pretty quickly.They had my insurance policy in network, so that was convenient.Recommended for anyone who wants a quick and easy appointment.
Went in for a rapid COVID test and had a wonderful experience. Super clean and nice facility. Customer service was excellent and the paperless check in worked flawlessly. My test came back negative and I was in and out in about 10mins. Definitely impressed with Total Men’s Primary Care and will be back if needed.
It was my first time here and I needed a Dr asap as it was the weekend. I got right in, it was incredibly easy to get signed in at the front desk. Dr Zach was very professional and helpful. Went in for my stomach as well as asthma. It was a great experience from start to finish. Will deff be going back for any future needs!
I have been to several Mens Primary Care locations and have had a good experience at all of them. The thing I have noticed is that they seem to have a process for seeing people so that theyre paying attention and giving you the necessary amount of time, but also aware that patients want to get in and out as quick as possible. That process wasnt exactly working at Bee Caves when I was there, but everyone was friendly, acknowledged the wait time and got me the necessary care. Thats the most important thing, right? They also seem to advertise a lot of services for men, but they dont try to actively sell you anything. For me, that alone gives them 5 stars.
I was glad I could stop by and quickly get na Covid test done. After I made my appointment with no problems at all, I just got there and everything was fast and smooth! Attendant and nurse were very nice and made me feel very comfortable. I do recommend!
Went to Total Mens of Bee Cave for the first time for a rapid Covid-19 test. Walked in and they took some info, called me back within 5 minutes and was completely done and out in 20 minutes. Everyone was super friendly and very professional, the place seemed very clean and safe. I really wish everything was this easy and smooth! They really have a great system, and not having to wait days or even hours to get the results is great. I would highly recommend them if you need a Covid-19 test.
Very easy to schedule an appointment, did it online. Arrived and staff was friendly, did an online questionnaire that took about five minutes. The facility is super clean and modern, waiting lounge with TV, drinks and snacks. All of the staff were very friendly, didnt have to wait long. Had my testosterone results the same visit and my T therapy started the same day. Could not ask for more, great choice!
Went in today for a reoccurring weekly visit and they would not see me. Front desk said I had an outstanding balance of $25 from prior visit. When I look at my EOB it shows patient amount as $0. When I asked for further details they would only reach out to billing group via chat (versus phone call). After an hour they said that there was nothing further they could do and I would need to reach out to my insurance provider….. after myself logging into the Total Men’s patient portal it appears that they tried to bill portion of my previous visit to insurance and a portion as “cash” (even though I always have services provided through insurance since my deductible has been fully met. Their billing group won’t answer or return calls, and now because of their mistakes and poor customer service, I have spent half my day trying to resolve and have not.I will be looking to change providers if this is the new “normal”. It’s a shame, as the multi-location model and walk-in method was great up to this point.If Total Men’s customer support and billing group wants to reach out to resolve, please reply.Thank you.
My visit today was for gathering lab info for my annual physical. I arrived a few minutes late and was greeted with a smile by the receptionist for check in. I then proceeded to the waiting area where I sat briefly - less than 5 minutes - before the nurse escorted me to the exam room. She took my vitals, blood draw, etc. before I was seen by the Physician’s Assistant who, quite frankly, was more thorough than a lot of doctors I’ve had in the past. I was advised my lab results will be ready in a few days. I will report on my follow up appointment to review the results. So far, I am impressed with Total Men’s Care. The staff is friendly, efficient, competent and professional.
Everything was great. Staff was awesome and the wait time was minimal. I filled out the info forms though their portal system before I arrived so check-in was also easy.
My husband and I went to Total Mens Primary Care facility for our pre-Christmas COVID-19 tests. The place was clean and well- run. Before we could finish our intake information, they called us to the back for the tests! They were very efficient. We finished the intake information while we waited for the results. Within 15 minutes, we were walking out the door! Great place!
I needed a rapid COVID test and Total Men’s Bee Cave had plenty of availability. Scheduling was easy, the checkin was smooth, and the whole appointment from start to finish was less than 30 minutes. Great experience for what I needed. Thanks!
Had a COVID test done. Was easy to get appt the same day. Fast and efficient as well as friendly service. Was in and out with results within 30 min of arrival , they took my insurance, Online “paperwork” forms were easy as well.
Got there slightly early and they still saw me right away. The staff and doctors were knowledgeable and helpful. The dr I saw was very personable and will be making this my primary care. 5 star service!
Great experience! I made an appointment for a COVID test and was seen right at my scheduled time. Everything felt very clean and safe. I was in and out in a timely matter. I would definitely recommend Total Men’s to anyone!
From the moment you walk in you are greeted with a friendly and positive attitude. The facility is spotless and comfortable. There is a waiting area with snacks, drinks, tvs, and magazines. Ive never had to wait more than 5 minutes. I have had to move my appointment a couple times and the staff is very accommodating and I get right in. They do everything here and are knowledgeable in all areas. I just moved back to Austin, so it was nice stumbling in on my new primary care facility.
My wife and I visited for a Covid-19 test and was very impressed with the intake process, the waiting area and the wait time. What an efficient operation. The technician was courteous and fast. A great experienced. Everyone was very friendly and customer focused.
I had to get Covid and antibody Testing done and it took less than 20 minutes and I was in and out with the results of both my tests. All of the staff were very professional, courteous, and knowledgeable. I did not need a scheduled appointment either. I highly recommend TMPC for their efficiency and service.
Travel Covid test. …Scheduling was easy to understand and dates were available far in advance if required. When close, appointment reminder was easy to understand and timely. Online pre-visit was straightforward. Actual clinic onsite wait time was less than ten minutes while the actual test was process took less than five minutes. Results were provided via multiple media methods by way of professional documentation letterhead, received within approximately an hour after clinic visit. Very pleasant experience and I recommended their service.
Having taken the weekend to see if my back pain would improve and it didn’t, I started looking for ‘walk-in primary care near me’ and Total mens care showed up top of my list. I called to be sure and was given an appointment at 11 which was a big surprise as it was 10:05.I showed up, filled out my new patient details and was seen after just a few mins. The Dr asked a few questions about my pain, asked me to do a few simple exercises and gave me a diagnosis and plan to get back at it. Awesome experience for a Dr’s visit.
This was the easiest thing I’ve done in a long time. From registering to going in and be attended to. The front desk young man was very friendly. The young lady that attended me in the room was very nice as well. COVID test was a breeze. Quickest response to my results. I feel relieved.Thank you,Rosa
I recently need to get a Antibody Covid test. I booked an appointment with a drive up facility and waited 3 hours in line. While in line my wife called and said Total Men’s Heath has an open appointment time in 15 min. I got out of line, drove up, was seen immediately 10 min before my appointment time. It was first class, professional, and very quick service. I was in and out in less than 20 min. They even had quality drinks and snacks in the waiting room.
Today my husband and I went to Total Health Men’s Primary Care in Bee Caves and found it to be a very comfortable yet Professional environment. You enter the reception area that is separate from “the “lounge” where you are welcome to something to drink and a packaged snack. We were the only ones waiting but I feel that the appointments are scheduled efficiently so as to get you in and out without a lot of waiting. The was not my first covid test but I have not previously had the test explained so throughly and believe me- we’ll executed!The Men’s clinic does see women and I liked it very much but my husband loved it! Very direct male care and no sitting around a waiting room!
I needed a rapid test for Covid for my job, called total man, and they gave me an appointment right away. They provided a place where very efficient people worked and gave me the care that I need it. I recommend this place for their healthcare they are very efficient and provide the best care possible I give this place a rating of 10
Took my husband here for his annual physical. Great experience! Customer service was top notch! Alina greeted us very kindly and was extremely efficient and made the whole process run smoothly. She made us feel welcomed and gave us her full attention. We will definitely be returning here!
I was able to book an appointment a day beforehand, and my appointment was right on time! They had my covid test results in 15 minutes. Very easy and the team is super friendly (I’ve been to both Dripping Springs and Bee Cave locations). Can’t recommend them enough!!
My husband and I needed to get a Covid rapid test quickly. This location has an easy appointment process online. We went and everything went smoothly and quickly. They even gave us our results while we waited!
Great experience getting a rapid Covid 19 test. All personal info filled out in advance so just walk in at appointment time, get test and result. Ten minutes beginning to end. Great service - I would recommend and I willuse them again.
I visited Total Men’s Primary Care -Arbor Trails for a Rapid Covid test. The check-in process was fast & easy. The waiting area was comfortable, they even provided healthy snack options. All staff were nice & accommodating.
I have gone to Total Mens Primary Care twice for Covid tests. The staff are all very nice and efficient. Both times I was in and out quickly, and got my results in 15 minutes. I highly recommend them!
This place is a great concept for men as an alternative to a family practice med facility. You are greeted by a friendly staff, the checkin is digital and fast, and there is a man cave of sorts to hang out in before your appointment. I highly recommend.UPDATE: Two years later and the service here is still great! Facilities are well kept and the staff has an excellent bed side manner.
Super happy I found this place. I came in for a Covid test with no appointment and there was no wait. The place is immaculately clean with an area for snacks and drinks. The entire process was quick & convenient, staff were professional and so friendly from start to finish. I will definitely come back for more Covid tests. Wish every clinic was like this one.
Love coming to this facility. Everyone is always friendly and helpful. Always able and willing to accommodate me and my crazy schedule. Cathie Edwards is the best. Hands down. Best bedside manner, cares about her patients, very knowledgable and has helped me with a variety of issues. Ive never looked forward to a doctors visit until now.
This place is great! I walked right in five minutes before my appointment, was greeted by pleasant staff and in the room with no wait. I hate having blood drawn but the tech was great and just got right to it so I didn’t have time to stress. I’d waited way too long since my last check up because normally going to the doctor seems uncomfortable but I’ll never hesitate to come back here!
Professional staff, very clean and felt very safe during my covid testing. Got my results in 15 minutes! This will definitely be our families go to spot in the future. Thank you for taking care of my husband and I so quickly. You took all of the worry out of the experience!
I had a COVID test this morning. The text alerts in advance of the appointment were helpful and the online check-in process was short and simple. I only waited two minutes before I was seen, the test was administered promptly, and the doctor provided the results in less than ten minutes. Id recommend the location for anyone considering a test.
Had a c19 nasal swab here. Receptionist was great, felt like 4-5 ppl inside was a bit much compared to other locations. The Dr. was really nice and she explained the results well and advised properly. The nurse who took my swab didn’t seem like he wiped the room down before I went in, didn’t make me comfortable sitting in chairs that weren’t wiped down. Lots of surfaces. The nurse got a patient who came in after me out faster than me. There was a difference in skin colors so there’s that. There’s a safer feeling location on William Cannon.
Friendly & speedy service! I’ve received multiple COVID-19 antigen (nose swab) tests here and have always had a nice experience with test results in about 15 minutes! Great snacks & beverages in the waiting area also sweeten the deal.
I visited Total Men’s Primary Clinic today for a rapid covid 19 test. I arrived early, waited 5 minutes, and was called back. The test went well, everyone was very friendly, and the office was quite clean. Very efficient!! Thanks!!
Very polite and organized staff. I arrived at 2pm to take my COVID test, had my results and was headed home by 2:30! The staff made everything quick and easy, and I’ll be returning for any future necessities.
Great experience as a first time patient. The physician was thoughtful and informative in our discussion. Physician prioritizes health and safety when it comes to treatments. No decisions were being made for me. Negligible waiting time, they provide snacks and water in a clean waiting room. Im happy to continue seeking care and counsel here.
This is the best spot for Covid testing, hands down. Booking an appointment is so fast and easy (they have multiple locations). The team works fast and is very friendly. I’ve been here three times now and wouldn’t consider anywhere else for this need.
So far, so good with Total Mens Primary Care: I got an appointment for an annual physical & prescription refill within 1 day of calling. Very nice interior and pretty quick onboarding experience for a new patient and they were willing to listen to my health issues and help me with my problems directly without first demanding that I fork over my entire medical history like most practices do.
Great experience, I was told there were no walk ins available, but they were still able to fit me in. I was in and out in less than 30 minutes, great staff as well.
Came in to get rapid Covid test in preps for travel. Other places had limited short term availability, but these folks got us in quickly. Quick service, very professional nice ladies working here.
My whole family (and yes they see women too!) - has been going to Total Men’s Primary Care for almost a year now. We love it. It’s so easy to make appointments online and on the app. The doctors, physicians assistants, nurses and receptionists are always helpful and courteous. They are very prompt - we have never waited more than a few moments to be called back for an appt. They also have Covid Testing and Antibody Testing and give you the answered within minutes. The office is very clean and conscientious and always feels safe. We have recommended it to several friends who go to Total Men’s now as well. I can’t say enough about this office. Also - LOCATION LOCATION LOCATION!! It’s so easy to get to and to park. Convenient and trustworthy medical care. Thank you TMPC!!
The staff and Dr were all very friendly, accommodating and knowledgeable. Im glad I chose Totql Mens Primary Care - Bee Cave for my initial health provider. Im looking forward to my next visit.
I made an appointment online and was seen almost as soon as I walked in the door. Great service and the medical professionals were awesome. All my questions were answered and doc was very attentive. I would not hesitate to visit again!
I went for a rapid Covid test. Quick and easy- booked the appointment same day and got results within 10 minutes. I’m female, but if I were male I’d definitely consider being a regular patient here.
Very nice staffs! Waited only for five minutes and then got my COVID test done. Result came out in 10 minutes and was explained in details. A great place go to for COVID tests! Would come back for other needs as well!
This is my 2nd excellent experience with Total Men’s Primary Care…and I’m not even a man! Both times I went for Rapid Covid tests since they took my insurance. The whole experience was probably the easiest medical process I’ve ever been through. I called them, spoke to a real live person immediately, got easy instructions to set up an appt within the next hour, and was In and out quickly with no hassle whatsoever! If only everything could work that smoothly…
The entire staff was really friendly and the appointment was super quick. The environment felt nice. Despite SO many Covid cases and experiences with burnt out staff the past two years, this experience felt opposite of that. I appreciate it!
Got our CoVid tests, it was so easy and quick, 3 of us in and out in 20 minutes with results in hand. All the hype on Tv made it sound like a big deal to get the swab, but it was so quick and while it was mild discomfort for about 3 seconds, the kids and I were all surprised how easy it was and how it really was no big deal.Made our appointment online and everyone was super nice.
I havent been to see a doctor in a few years and i was honestly a bit nervous. As soon as i walked in the door i was welcomed by friendly faces. Immediately i was assisted in the signing in process and they helped me with any questions i had which was a plus for me already being quite nervous. As fast as I was signed in I was escorted to the lounging area with very nice TVs and comfortable seating, i got to help myself to cold bottled water and snacks that were set up nicely on the counter. Once called back everything else went by so effortless and smooth, all my nervousness went away within 1 minute of talking with the Staff. In my opinion i had one of the best experiences that Ive ever had with any clinic or doctors offices and every single staff performed very professional and really went the extra mile to make sure i was taken care of and every question i had was answered. I can say proudly that i look forward to my next visit.
Went in recently for an annual physical, and they were fantastic! It was so quick and easy - I was in & out in no time! It did not feel like the usual doctors office visit at all - I felt incredibly comfortable and at ease with the entire staff. Cathie really took her time to answer all my questions and give me advice on what to be watching out for based on my age & other risk factors. Id highly recommend them to any guy who hates the hassle of a doctors office. Ill definitely go back there next time I have a need.
It as an efficient and comfortable visit. No stress and the persons I came in contact with, Alissa, Danni and the front desk were very professional, courteous and personable.
This was the only place I found Covid rapid testing available for those with no symptoms. They do both antigen and antibody. It was only $20 with insurance. Easy to set up appointment. Went smoothly and on time. First doc office I have seen with snacks in waiting room. Nice offices.
Wish I could give 6 stars. Previous Doc took 1 month to diagnose me with low T and he did little to address the issue. Treatments he prescribed didnt work and I still had the same symptoms. Friend used Total Mans and raved about the level and expeditious nature of the service, so I had to see for myself.Setting an appointment was easy. I arrived a bit late since I was driving from Houston but the staff were very understanding and accommodating. As soon as I arrived I was ushered to the examination room....no waiting. Staff drew blood and said I would have results in about 30 minutes...WOW...Doc came in and explained why my treatments were not working and that they would be able to treat me that day if my labs indicated low T. Sure enough they showed me the results and were able to treat me within about an hour.Its been 6 days now and I can barely feel the incision and am starting to feel a lot better. My only regret is that I didnt see them sooner.
Every two months I get blood work drawn to monitor my health. Total Men’s is by far the best doctor’s office I have ever been to. The atmosphere is always welcoming, staff is very kind and I have never had any issues with this office. It is great to have a doctor know me on a personal level instead of as a patient.
Had a great experience getting 3 Covid tests this week. Check in was fast and easy (all on my phone!), we were seen quickly, and had results in 15 minutes. Would definitely recommend!
Had an excellent experience here. Came for flu shot, receptionist nice and friendly, staff very professional. Took about 5 minutes total and was literally painless; I couldn’t even tell I had gotten a shot. I actually booked this appointment by mistake thinking it was my regular doctor but now it just may be!!
Super easy process! I was able to make an appointment online, the check in process was quick, and the whole facility was very clean and covid-safe. I went for a rapid test and was in and out in 10 mins! They texted me the results so I didn’t have to wait around after getting swabbed.
Quick check in and seen at appointment time. Doctor listened and wasn’t rushing me through. I felt they took a more long term forward looking plan and it felt good to know. My new PCP.
I went to Total Mens for a COVID rapid test - easy online scheduling, very fast check in, no wait, and results in 15 minutes in their secure portal. They take women and children too. No charge with insurance. 100% recommend!
This is how medical care should work. Came to my first appointment 10 minutes early, and still didnt have to wait. A couple of minutes later, the tech was taking my blood pressure, etc, and a couple of minutes after that I was down to business with the NP. Staff is courteous, thorough, and efficient.Ive changed my review from 5 starts to 3. The reason is that I paid for a years worth of medication thats supposed to be refilled several times a year. They call that its ready, and I drive there and nobody knows anything, and they cant find it. I call them up when its expired, and they say they will get it refilled. I never hear back, and finally, weeks later, I get a refill thats two months old. When its expired, I ask about a refill, then nothing happens.
Great place! Went in today for the first time as a new patient... Let me just say that I’m not the doctor type. This place is awesome! Everyone was happy and friendly! Doctor Tim was awesome! I was in and out quickly, but not rushed! This is my new Doc!
I visited Total Men’s Primary Care along with my wife today. We needed to have a COVID test done. The staff was friendly and the test was very fast. We appreciate the good service so close to home in Lakeway. Thanks
It was easy to make a same day appointment to get a Covid test for travel. Clinic is nice and comfortable and all staff is friendly and fast. You get test results by text with a link you can use to print your results.
Great staff, super helpful and knowledgeable. Definitely nice to find a place where I felt comfortable after not being to a doctors office in 15 plus years.
Bee Cave Total Mens was great! Would highly recommend.
Total Men’s Primary Care was great! The front desk personnel as well as the team were very nice and informative. Definitely a place of business that you want to go have yourself a great staff to take care of you.
A teacher at our school told me about Total Men’s Primary Care and her experience getting a Covid test there. Well, I went today and she was spot on in her evaluation. It was efficient. My appointment time happen exactly on time. The folks were nice. I got my results in 15 mins and was then text was results within 10 mins of leaving. I will definitely Go to this CARE facility again.
Not my normal location I visit, but this place was open on Saturday and was able to see me in short notice. They provided excellent service.
I visited this clinic for the first time this morning for a Rapid COVID test and had a great experience. The staff is very friendly, the office is very nice, and I was out the door with my results less than 30 minutes after walking in the door. I definitely recommend this clinic!
Dana was amazing! As well as the lady that drew my blood in room 1! Also the lady that I told my symptoms too!
I was very impressed by the ease of online appointment and pre-registration to get a COVID test this morning. The clinic maintained strict social distancing and efficient testing, and responded by text with my results quickly. I would highly recommend utilizing this clinic for any testing needs.
Had a great experience getting a covid test today at Total Men’s Care. They were quick, efficient & kind. In addition, they billed the visit & covid test to my insurance! Simple to book an appointment on their website, too!! Highly recommend!!
Exceptional service, waiting time was almost non-existent, waiting room was private and well appointed and the staff was extremely friendly. The doctor was incredibly nice and listened as opposed to talking over you. I didnt feel rushed and they were able to not only meet my needs but exceed them along with plenty of detailed explanation of my treatment. Of you are seeking a new primary care doctor and you are a man then this Total Mens needs to be at the top of your list!
This specific location was recommended to me by a co-worker for COVID testing. It was a bit of a drive for me but worth it. The experience was beyond easy and quick, the employees were wonderful and my result came back in minutes. I will be coming back if needed.
Always enjoy the friendly atmosphere and attention from the staff at Total Men’s Primary Care. They were able to fit me in for an appointment today on short notice and quickly diagnose my sinus infection and get me on my way with my RX and treatment. Very personable group and very clean office as well!
Awesome experience! Very friendly and professional staff, really nice waiting room lounge. Was in and out in 10 minutes for Covid test. Highly recommend Total Men’s primary care!
I got a COVID rapid test after I was exposed to someone who tested positive. I wasn’t showing symptoms so I wanted to go in for peace of mind. From scheduling the appointment to the actual swab it was so easy, clean, and safe! I highly recommend going here if you want a quick Covid result!
Had to get a COVID test for a trip. All locations in the area only test if you have symptoms except Total Men’s. Made an appointment on-line, was seen immediately upon arrival. Efficient, clean, professional staff and office. Got my negative results in 15 mins. Very positive experience.
Needed at quick covid test done for college, service was great! Creating a patient profile was quick and easy, the environment was relaxing, and all of the staff were very helpful. Definitely recommend!
Incredible experience! Quick appointment, great team up front checking me in and professional throughout! I highly recommend Men’s Primary Care of Bee Cave!
I scheduled for a rapid Covid-19 test here for the purpose of attending a convention. The process was easy and efficient and the people were friendly and professional. I’m sending all of my employees here for testing when they’ve had an exposure. Women, don’t let the name cause you to looks elsewhere!
I came here with no appointment and was expecting to wait at least an hour. To my surprise, I only waited 15 minutes and the environment is very comforting. The staff is professional and competent. The Dr. was great and very helpful to my issue and I was in and out of the office within 45 minutes with the prescriptions I needed. I will most likely write another review after my next experience. Thanks for the treatment.
I was a first time patient, so I expected a long check-in process. I was pleasantly surprised with the ease of getting an appointment booked online and the speed of the check-in process. There was very little wait time, and all the staff were friendly and professional.
As a new patient, wait time was minimal, less than 5 minutes.The facility was clean and the staff was attentive.There is not a MD readily available but, the NP was through and the MD supervisor can be reached by phone.Major bonus for me was they researched and contacted specialists that would accept my insurance plan (BCBS Blue Advantage HMO).
These guys (and gals) are fantastic. I cant recommend them any higher. If you gave me 5 more stars Id give them 12. They are prompt, easy to work with, no BS on pricing, never a wait. Dr. Mack is a great communicator, and all the technicians are outstanding as well. My life is a whole lot better since I started treatments.
Fast, friendly sevice! No wait time. The nurse did an excellent job taking my blood sample. They take my insurance. PA was very thorough and answered all my questions. Office very clean and modern with stocked kitchen. I’ll be back!
Great experience... scrambled to find a rapid Covid test site where I walked in and was out quickly. Professional and easy going staff... they saved the day. Also $20 via insurance where other sites are charging $200+ for 24-48hr turnaround (boo).
First time to Total Men’s Primary Care. I was greeted with a smile ( underneath a mask). The check in process was painless. The waiting room was nice and comfy. Reminded me of a sitting area in the locker room of a golf club with TVs, drinks, magazines etc. I waited no more than 10 mins before being taken to my room. The medical assistant walked me through the process of my physical. After he left, the NP arrived a few moments later. We discussed my H&P from my previous physical many years before. I asked for some additional tests to be ran and they explained to me that the tests would be extra for this visit. They explained it thoroughly and I had no problem with it. Overall the whole visit lasted 50 minutes. I was extremely pleased.
Fast new patient forms, insurance accepted, and covid test results (for whether you currently have it) are given within 10 minutes. Booked and got an appointment same-day. Would recommend for any covid testing! They even have snacks in the waiting area :)
Total Men’s was so quick, easy, and convenient. I needed to get a COVID antibody test asap. Total Men’s was recommended by a family member. Scheduling online took let’s rally seconds. I received immediate confirmation, and reminder texts. Arrived 3 hours after scheduling, checked in, was seen within 5 min of scheduled appt. received results in less than 10 minutes. Highly recommend
Staff was super friendly and the checkup process was quick and smooth.
I am so happy to be a patient of this clinic. Their team covers all of my health needs and get me in super fast. If you are looking for a great clinic for MEN in Austin then look no further.
It was suuuper fast and comfortable the time I was actually there. The staff and doctors were so nice and reassuring of everything. They even only had one appointment available but I needed 2 for me and my husband. They were quick to accommodate --saving us a lot of time and heartache. I would go as far as to say this was my best doctors visit ever!
This place was friendly and efficient. I got online to get a last minute covid test. I showed up to their location and of course I had scheduled it for the wrong date. They were so nice about it and still got me in to do the test. I would highly recommend Total Men’s Primary Care.
Easy process all around! Was able to make an appointment online. I showed up early (I’m talking 30+ minutes early) and they were so kind and accommodating and got me in quickly. The whole visit was done within 15 minutes!
What a great first impression! My fiance has traditionally been too lazy to ever go see a primary doctor. However, after walking by the other day we popped in and they were able to see us right away! He was super impressed with the patient care and facilities and Im super stoked this wont continue to be a battle for us anymore now that he has a place hes comfortable with.
Clean and comfortable office. Easy in & out, provider spent a ton of time with me, answered all of my questions.Well that did not take long... Upon return for follow-up roughly 45 days later, I had a drastically different experience. I went in for a follow-up/Rx Refill. Had a good discussion with the provider I saw about adding a BP medication as well as refilling the previous Rx. Confirmed that both would be sent to the pharmacy. That was Saturday 08/13, I went to pick up the two Rxs at the pharmacy on Monday and was told that the BP order was received but not the refill for the other. When I connected with the provider via their Mobile App, she indicated that she had just re-sent and apologized for any confusion. Fair enough... Now I have called twice to explain that the pharmacy has still not received the order. The second time, the young lady that I spoke with decided it was appropriate to giggle when I asked her to elevate my request as one of the side effects of stopping this medication cold turkey is an elevated risk of stroke or other hypertensive event. The level of disorganization and apathy that I have seen is frightening. Primary Care should absolutely be removed from their name. This is nothing more than an Urgent Care. Luckily I am finding this after my second visit, and have made arrangements to transfer my care to a medical provider I believe to be better suited to manage my care. I think if you need a COVID test, a few quick stiches or just need an antibiotic because you have flames shooting out of your manhood when pee, this is your place. The Primary Care label is just a bit disingenuous.
Super smooth, seamless, great experience all around. Rapid asymptomatic Covid test was indeed rapid and a painless process end-to-end. Strongly recommend if you’re traveling or have another reason to need some peace of mind.
The whole experience was right up there at the top of my yes list. I have been searching for a GP for several years, and have great hope that these folks actually will listen to me, the patient, and do only what is necessary for my situation. All of the staff were professional, friendly and welcoming. I feel confident that Nick, the PA who runs the joint, can provide the care I need at this point in life. Give them a try if you need care.
Great experience! It’s a mens clinic and I am a woman but I was able to get a rapid Covid test . The staff was professional and friendly. I got in and out in ten minutes. The free snacks and drinks are appreciated!
I am so glad I switched from my GP to Total Mens Primary care. One visit got my Blood pressure perfect, learned I had severely low T and now Im topped up. Feeling great. The staff are very nice and take the time to answer all questions. Oh!, I love the waiting room stocked with drinks and snacks while you catch up on the news or sports on the 2 big screen TV s. I have already recommended them to several friends.
Came for a Covid test & my experience was seamless because I thankfully had insurance that they accepted. BE WARNED: Before going to the trouble of visiting the clinic in person I HIGHLY recommend calling to make sure they accept your insurance. Otherwise you’ll be paying out of pocket $199 for a simple rapid Covid test.
This was my first time at Total Mens Primary Care (mainly due to the name and recommendations from a male friend) however, females are welcome! The staff and doctors are so caring and friendly here at the West Lake Location. The entire experience was beyond my expectations. I even got a follow-up text to check-in on me. COVID protocols were great!
Great environment and wonderful staff - overall very pleasant experience, will gladly trust staff with my future medical concerns
Very friendly, fast service! I was in and out within 5 minutes for a COVID test and got my results before I even made it home. I’d recommend them for any service they offer!
Went in for the 15 minute COVID test, which I set up completely online in about 2 minutes. Time from walking in the door to start of the test was under 5 minutes, results back in 15 minutes. Everyone was professional. Very convenient. Highly recommended.
Excellent service, short wait time, friendly staff.
Staff was very professional, Donna was amazing! No wait time, was in & out. Highly recommend this location
Got news I was exposed to Covid, and scheduled an appointment same day! Staff was friendly and fast, and totally put me at ease (especially since I had terrible covid testing experiences in the past). Also, cant forget about the complimentary drinks and snacks - definitely the cherry on top.
I finally found a solid general practitioner! I moved o Austin 4 years ago.Ive bounced around to a few doctors in that time but I feel like Ive reallyfound a home here. The personal and professional service Ive gotten from Joshand the other staff has been awesome. Equally as important is that Ive alwaysbeen able to get an appointment when I needed it, something that Ive found tobe a rarity elsewhere. Also, Its obvious a lot of pride went into the upscalelounge concept they have going on. Its a really refreshing experience whencompared to all my prior years of doctor visits. Overall, Im really impressed.
Great experience! Best doctor checkup ever. Cathie Edwards, PA-C is very thorough and has a personality that you want to make her your friend! The state of the art technology that this office uses is the best Ive ever seen. Highly recommend.
Went to Total Mens for my annual physical and the experience was great. Extremely efficient and friendly staff. I was in and out of the office in 20 minutes and I was a new patient. I would definitely recommend this practice.
Tim Mack and his team at Total Mens Primary Care are outstanding health care professionals. The whole team takes the time to listen and then address your concerns. It is easy to make an appointment using their online scheduling platform and you can also receive answers to basic questions through their patient portal. I am amazed at how quickly Tim Mack responds to a question you submit through the portal. Your lab results are also sent to your patient portal account for you to review before an appointment. Lastly, they are always on time:). I highly recommend Total Mens at Bee Cave.
Physical exam was quick and to the point. I also appreciated them being up front about what my insurance did and didn’t cover.But when it comes to filling your prescriptions the front desk sent mine to the wrong pharmacy even after confirming my correct pharmacy in person.
All staff were very friendly and professional. I was only there for about 45 minutes total for an annual physical. That included the time spent filling out new patient information. I usually dread going to the doctor, but they made the experience as pleasant as possible. I highly recommend it.
Great facility and staff. Check in was really easy and limited wait time. Medial staff was top notch.
Place is very well run and you are in and out quickly for a rapid covid test. I did not have an appoinment and they worked me in very quickly around the scheduled appointments. I highly recommend them!
Wow! I have not been to the doctor in over 10 years and really dont like going. I was getting my hair cut at Sports Clips next door, decided to walk in and see if they had any openings. They got my in the same day, their provider Josh was great. I dont want to keep going on but what they are doing is truly amazing and so glad they have opened in Austin. Oh, I forgot to mention their waiting lounge, its NOTHING I have ever seen in a medical facility, over 34 different drink choices, snakes, phone chargers, I felt right at home. I can not say enough about the staff, experience and follow up.Check these guys out, they are literally going to change healthcare for guys.Ryan
I just had a rapid Covid test and wanted to say that the service and staff at Total Men’s Primary Care were excellent! I did not have to wait and the staff that I saw were friendly and informative. The whole process was so easy and efficient I highly recommend Total Men’s Primary Care in Bee Cave!
Went in to get checked on a hernia, mentioned I had breathing issues since I was young. Hooked me up to an EKG to get my heart checked. Lady didn’t know how to do it so sent me to ER saying I could be having a heart attack. Well I wasn’t so it cost me a few thousand dollars. Then they said they would cover my co pay of $40 for the inconvience. Well the check they wrote me bounced. I got charged an extra $12 and some change from my bank for a check bouncing. Impossible to get a hold of someone and I didn’t even get a doctor recommendation for my hernia surgery! Don’t even know what they do here
Great first experience here, far better than any traditional GP office Ive visited in the past. Had high expectations based on all the positive reviews, and my expectations were met in all regards. Ashley Evans, PA-C was knowledgable, personable, and fast.
Stopped in for a rapid COVID test and was in and out extremely quick with no appointment. They were very friendly and efficient. I will definitely switch to them as a primary care physician.
Service was fast and friendly, nureses and doctors were great, much more caring and attentive than others I’ve been to in the past couple of years. Facilities were nice and easy to register as a first time patient. PA Cathie Edwards was very helpful and made sure all my questions were answered and that I understood all results, options,etc.. I will be sticking with them given the great experience I had!!!