Kind Clinic Austin South

2800 S I-35 Frontage Rd #103, Austin, TX 78704, United States
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Kind Clinic Austin South
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Ro
Review №1

If youre looking for quality care, and hearts built to serve. The (Kind clinic south location) is the place to be. Relocating from a city where my status is judged and frowned upon due to lack of Empathy and education towards HIV going to receive care has always been uneasy.This clinic and highly trained staff of professionals made a difference in my personal day to day, and is allowing me to grow stronger, and show up better than the day before to further assist my healing journey when it comes to my mind, soul, and body.Your hard work does not go unnoticed. Thank you for showing up daily and doing more than just a job. Together we can all beat the stigma against HIV, and God willing find the cure to those living with the virus and offer help towards a healthier & long-lasting lifestyle we all deserve.

Ge
Review №2

I had an exceptional experience with Leticia Perez, PA at Kind Clinic. She provided outstanding care, never rushed through appointments, and took the time to answer all my questions thoroughly. Her dedication and attentiveness made a significant difference in my treatment, and I am grateful for her professionalism and compassion. Everyone in the clinic makes you feel welcomed and comfortable. Highly recommend!

Ne
Review №3

I’ve been going to kind clinic for a couple years and I love their services and staff. Things definitely changed as they have gotten more popular.Logistically, this place can be hit or miss, I’ve had my appointments get cancelled the day before. I’ve been left waiting days to get treatment even after saying I’ve developed symptoms to a std/sti exposure.When I talked to someone about gender affirming care and medically transitioning, I was told it would be a long wait list, months. I said that’d be fine, I never got a call back.Despite these issues, they’re still an amazing clinic and I’ll always recommend them to people who need one. Just sharing based on my experience.

De
Review №4

Been going here for about 9 months for T and the staff is absolutely nice, and amazing. My doctor was Suzy is attentive, caring, and whos not afraid to ask you questions on what you want; she also stays up to date on FDA regulations and will be transparent about the process if shes not comfortable administrating something.

Do
Review №5

I love going to this clinic! The staff is always super sweet and informative. And the decor is very colorful and inviting. It’s always such a pleasant experience every time I visit! Highly recommend!

KB
Review №6

Pretty disappointed. was going to restart my care here after going to another provider & was told I’d have to be registered as a new patient & wait in a 4-month line, despite the fact that I’ve already been a patient in the past. this hinders my ability to get gender affirming care, so will go to another provider.why keep adding more locations & more services when you can’t even get your waitlists down to a reasonable place…

As
Review №7

The staff at Kind Clinic are the best. I love this place so much and am so thankful they exist!

Ch
Review №8

Excellent service and very accepting.From the start I was welcomed by a very friendly front staffer then taken 10 min early (very impressed). The gentleman that took my blood was not only caring but very friendly and also engaging with conversation. When speaking to the nurse/advocate she was AMAZING!!!! I felt so comfortable that I could ask her anything. Thank you to the whole team at the Kind Clinic.

Cl
Review №9

This place made me feel so safe and comfortable. Thank you for making me feel seen and calmed my fears about needles.

Im
Review №10

I went to the wrong location and they were still able to adjust the appointment so I didnt miss it. Extremely grateful

Cr
Review №11

Everyone is soooo nice here! No judgement is an understatement. Everyone is excited about their jobs and they seem to like each other as much as they like providing excellent care. Zero bad vibes and was in and out in a super reasonable amount of time. 10/10 would recommend!

Ca
Review №12

Pushing unnecessary pharmaceuticals/vaccines etc. I walked out. Uneducated around health and bodily autonomy.

Tr
Review №13

Just left my first appointment here. Jay was my nurse and made me feel so awesome and comfortable the minute I walked in. The doctor was knowledgeable and didn’t make me feel stupid for asking questions. I honestly wish they had PCPs at this clinician and it would be my one stop go to for everything. I’m so so so grateful to have a place like this in Austin to help our LGBTQ+ community out. I love the Kind Clinic.

Is
Review №14

I initially started going here about 2 or 3 years ago for a random check-up. I’ve never been able to stop going. The staff is beyond amazing and the organization offers accessible testing and treatment for any persons regardless of health insurance coverage or lack of it. I was able to start Prep free of charge and they care to ensure you are doing well in all ways possible! I’ve never felt more cared for in respects to health than I do when I go into Kind Clinic. If you’re looking for a safe place to feel cared for, loved, and to get the help you need; this is the place to go!

Rh
Review №15

This was my first time at the clinic, and I had a great experience! Jay was super knowledgeable and drew my blood without a single problem (I have small veins that no one can ever stick!)I will definitely be back :)

Am
Review №16

I had a 100/10 experience at Kind clinic, the staff was beyond amazing. Michael Cheng, NP, Mario, and Jay were such a delight to have spoken to. The services provided were also easy to navigate and everyone was beyond helpful!

Ja
Review №17

Today was my first time at a Kind Clinic. Booking the appointment was easy. The staff were all friendly and professional. The building was clean and inviting. I didn’t have to wait past my appointment time. I was pleased and would visit again if needed.

TJ
Review №18

I feel like I cant put into proper words how amazing Kind Clinic is. Even throughout 2020, they pushed through and served their clients, and did so phenomenally. I love seeing Steven, as he is attentive to my needs or concerns, and even my rambling, while also keeping to the point. Ryan is consistently an extremely responsive and and helpful advocate. Even if they dont know the answer to something, they will do their best to find out and get back to you. The resources that Kind Clinic provides access to or information about, beyond the basic health services they themselves provide, is also quite valuable. The lab guys are pretty fun, too. I always have a great experience with staff at Kind. All in all, I dont know if there exists a better clinic that offers what Kind offers. Thanks for all that you guys do.

qu
Review №19

I hardly ever leave reviews, but my experience was so great I felt like I had to. First time ever having to get tested and I want to give a shoutout to JAY! Jay was amazing, sincere, and so accommodating. Made me feel so comfortable, let me ask all my questions without making me feel dumb, and was hilarious too. The GOAT.

Bo
Review №20

I’ve had 2 experiences with them, they’re extremely friendly and make you feel comfortable in awkward situations in both situations I spoke to the medical assistant both really friendly and we were just talking about life. They make sure to grab all the tests and medication you need without hesitation, if you have any questions they make sure it’s all answered before you leave. It’s a judgement free zone, they’re non for profit and deserve to be funded for their amazing services

Je
Review №21

Incredibly kind and compassionate staff. I had a wonderful experience here and recommend the clinic to anyone needing these resources.

Ja
Review №22

Honestly such a welcoming & beautiful environment! For anyone who has fears or doubts regarding their physical/mental/emotional health, the staff at Kind Clinic Austin -- South will offer a space to alleviate them, I am so grateful for your hospitality and services! Thank yall so much

Ke
Review №23

Friendly and caring staff at all points of contact during my visit. It is wonderful to feel safe and welcome at a health clinic. It is even more important to have trans-knowledgeable and trans-affirming healthcare professionals, which is what I gladly found.

Gr
Review №24

The best gender affirming care in Texas! Very amazing and helpful staff! The kind Clinic doctors are the only doctors that feel like they actually care for me and have time to listen to me. Im never rushed and and most importantly these doctors make me feel valid as a transman!

Mi
Review №25

Kind Clinic Austin - South is an exceptional community resource for health. CNS Suzy is clear and nonjudgmental in her consultations and the front office staff are friendly and discreet. If youre lucky enough to get intake nurse Dani, then your arms and veins will thank you. No joke: I did not feel A THING when she drew blood from my arm; I would have denied it happened if I hadnt seen it. Dani, youre the best!

Ch
Review №26

Hands down, all forms of health should be this cool. Instead of stale and intimidating, the office is fun and inspirational. Most importantly, however; is the kindness and warmth of the staff. Everyone is on board and dedicated to making sure you’re the in the best care so you can be the best you. To quote Carly Simon, “Makes me feel sad for the rest…”

Ji
Review №27

Always treated with dignity and kindness by the staff and Dr. Wright. They run a very professional organization, but also remember that were all human beings and as such, we appreciate being treated with sincere friendliness and genuine warmth.. This is what sets them apart from and above other clinics.

Hu
Review №28

Ive been a patient at this clinic for nearly 2 years, and each time I speak to someone, they have the kindest and upmost respect for their patients and try to make everything go as smoothly as possible. I have to see them via tele/vid appointments as I live out of town from them, but I would recommend everyone to this clinic if they are part of the LGBTQ+ community. I love the Kind Clinic!!!

Da
Review №29

Ryan West + the rest of the team are all very professional, understanding, and friendly. Ryan sent me an email follow-up directly after my appointment outlining everything and remembered to include an additional resource that I requested more information on. This was my first appointment at Kind Clinic and I was very impressed. Thank you, Ryan!

Gi
Review №30

Amazing doctors and nurses, they stay on top of your health and provide very personal care with understanding and without judgement.

Co
Review №31

I never got his name because of how nervous I was but I wanted to shout out the person who did my blood draw today at 9am, he was unbelievably kind and welcoming and helpful in offering things to ease my (really bad) needle anxiety and lightheadedness and the draw itself was the least painful blood draw I’ve ever received :) Thank you all so much!

Na
Review №32

Theres a person in the front desk that has an attitude every time and is very catty. The reason why I left this clinic. Never thought Id let something as far as a negative person affect my health care and alter my well-being. Very disappointing.

ch
Review №33

The whole staff was kind, professional , and a joy to be around. I would definitely recommend anyone taking care if their health care needs here.

Al
Review №34

Amazing affordable(free) care and treatment. The staff are very kind, and they take the time to make sure you are comfortable.

Ma
Review №35

Fantastically useful clinic for LGBTQ+ folks- They have charity programs for people who are unable to pay due to hardship, which is a massive lifechanger these days! Make sure you sign up early though- wait lists are long, especially for gender care.

Jo
Review №36

I love that there is a new location in South Austin. The facility is huge, well kept, and inviting. I appreciate the dedication to a welcoming environment and positive atmosphere. Also, they provide top notch services and always feel well taken care of. Thank y’all!

Je
Review №37

The staff is beyond sweet and caring. Sharena was the best! And when she took my blood I didn’t feel a thing! Thank you guys! Best experience I’ve ever had at a drs office!!

Al
Review №38

Staff here is absolutely wonderful. They are very kind and respectful. They always have answers for your questions and concerns.

V
Review №39

Everyone at Kind Clinic is really amazing, they are extremely nice and made me feel very comfortable despite me having difficulty in social situations

Ch
Review №40

An incredibly kind and compassionate team. From the front desk staff to the provider, I have nothing but good things to say. I will be going back and recommend them to anyone seeking services.

X
Review №41

Had a great visit shout out to J for being so friendly & chill, answering all my questions and making things quick & easy :) the kind clinic slays yet again

Ja
Review №42

Always a great experience, judgement free and kind location that is really there for all your health needs. Ive never been or had as great of an experience with my health as Ive had at the Kind Clinic.

Al
Review №43

I really cant recommend Kind clinic enough! The staff is always friendly, professional, and knowledgeable. Thank you for all that you do!

Jo
Review №44

I just had the best blood draw of my entire life. I didn’t feel a single thing and it was done in a flash! Dani, you’re a miracle worker.

T
Review №45

This clinic does not accept drop-in testing - only the North Austin location does, which is on the polar opposite side of the city from me. Nonetheless, they still provide our community with an essential service

Mi
Review №46

Staff is very friendly and welcoming. They took me in right at my appointment time too

Da
Review №47

Only open for appointments under staffed so cant schedule appointments Also no longer a walk in clinic lol not sure if its like thst because of being under staffed

Qu
Review №48

The entire process, from getting appointment to checking out, was easy and painless. Every member of the staff was professional and welcoming.

Ky
Review №49

Awesome staff. Friendly, professional, respectful folks that just make the experience enjoyable and comfortable. Highly recommend!

Ha
Review №50

The name really is reflective of the amazing care and compassion they treat their patients with, Im so grateful Austin has Kind Clinic

Cl
Review №51

Theyve been so kind and helpful and jay gave me a really great shot training :)

Ab
Review №52

May have to wait but Im happy waiting if I can be helped by the best service available :)

Um
Review №53

If I could give them a half Star-I would. I have been calling Kind Clinic -South location many times but no one answer. I call during business times and still no answer nor help.

Da
Review №54

Kind staff, quick clinic visit, no room for improvement because they do it all so well already. Thank you Kind Clinic!

JC
Review №55

Everyone at kind clinic are absolutely amazing and so helpful and nice! :)

Os
Review №56

The staff is so kind (like the name) and accommodating I love going here and the hard work they do for our community!

Re
Review №57

They take time to know you because they care. They are knowledgeable and help you get where you need to be with full support along the way

Sa
Review №58

Know that this specific location DOES NOT do walk-ins just for heads up :)

Da
Review №59

People were kind, knowledgeable, friendly. Service was quick and attentive. A hearty recommendation from me.

Lu
Review №60

Amazing facility. Staff is kind, considerate, and helpful. This place is the best!

St
Review №61

Love this location and all the staff there. Always extremely courteous and friendly.

Ja
Review №62

Super efficient, great staff, willing to answer any and all questions I had. Thanks for all the amazing work you do!

Su
Review №63

The people are always so kind, relatable; and I appreciate their condom goodie bags.

Me
Review №64

Lives up to its name - lovely people doing lovely work who love to help. truly feel appreciated here.

Ta
Review №65

Simon, Richie, Bella and Suzy were all great to me and will recommend this place to others.

An
Review №66

Really put their foot first to help you in your own journey

El
Review №67

Extremely helpful and supportive staff! You will feel at home here

Jo
Review №68

They got me what I needed!

Ju
Review №69

Friendly and professional staff.

Ch
Review №70

Excellent care, highly respectful, responsive, thorough.

Ke
Review №71

I love the Kind Clinic!!!

Lu
Review №72

Great service!

Ja
Review №73

One of the best you will find in terms of customer service, laboratory 🧪🧫, nurses and ago Mension by Anahi Soto and Dr Lety oh wow very Professional, they have a very good vibe and they know how to treat you so for this and much more I will recommend them with all my friends, acquaintances and family. I recommend this place The Kind clinic as the best clinic in all of Austin Texas ⭐

Me
Review №74

Super excellent, I feel so sure of myself and I feel confident to be able to talk about my situation, I thank you with all my heart.

MU
Review №75

Excellent attention you receive and very friendly staff

Information
4 Photos
75 Comments
4.7 Rating
  • Address:2800 S I-35 Frontage Rd #103, Austin, TX 78704, United States
  • Site:https://kindclinic.org/
  • Phone:+1 833-937-5463
Categories
  • STD clinic
  • HIV testing center
  • STD testing service
Working hours
  • Monday:9 AM–5 PM
  • Tuesday:9 AM–5 PM
  • Wednesday:9 AM–8 PM
  • Thursday:9 AM–8 PM
  • Friday:Closed
  • Saturday:9 AM–2 PM
  • Sunday:Closed
Service options
  • Language assistance:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible seating:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Gender-neutral toilets:Yes
  • Toilets:Yes
Crowd
  • LGBTQ+ friendly:Yes
  • Transgender safe space:Yes
Planning
  • Appointment required:Yes
  • Accepts new patients:Yes
  • Appointments recommended:Yes
Parking
  • On-site parking:Yes
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