Very bad experience… I took a dna test January 24,2024 to find out who my biological father was and here it is I’m just now getting some fake results back that says the test was done August 13,2024. Definitely scammers and I wouldn’t recommend anyone to go to them.
Super nice staff! I wish I would’ve remembered her name but she was so awesome! No pain at all and we carried on a conversation about babies since I went in for a baby gender test
Awesome, quick, easy and clean!! I called in on a day they were off and they came in to take care of me, I appreciate them so very much!!!!! Awesome staff and wonderful office!!! I would absolutely come again and I would highly encourage you to come here for anything that you need!!!!
Went there for RT-PCR. Very professional and efficient. The stuff was also very gentle on your nose, which is a huge plus haha!
Very impressed. Fast.Fatema was very kind, professional, and thorough.DOT prescreen
Quick, fast and reliable. Made my appointment, showed up and it took less than ten mins to write down my details and getting swabbed up and had my results in less than an hour! Highly recommend especially when you’re traveling internationally and want your results asap!
Nahid is amazing. Total professional and kind too.
I live in Honduras and must have a negative covid test to enter the country. I was so happy that I found this business very close to my familys home. They are very friendly and professional, and their prices are very reasonable! I received my results back quickly by email and I feel secure that my paperwork will be accepted when I travel. I highly recommend this business!
Great staff and service.We came here from Oklahoma After 4hrs drive, thought it closes at 7pm and arrived at 6pm.Although its time to close, the staff treated us kindly and was able to give us the report on time. Really really appreciated
Great service, knowledgeable and friendly staff. They were able to accommodate us by opening their business two hours before they were scheduled to open. Shout out to Alexi who set up our appointment and explained the whole process and the manager who took care of us at 6 am just so we can catch our flight. Definitely recommend!
Come in without a passport for Covid-19 PCR test requested by international travel. They are super friendly to enter Wi-Fi passwords, so that I could send the photo stored in my computer to them. Paid for a 12h service but the result came out within the same day! Very efficient!
Needed a Covid test within 72 hours of departure for an international trip. Quite a challenge with that window falling during Christmas but not so for Optimal Lab! Thank you for the quick and painless testing! Opted for the 12 hour turnaround results and got them as expected with the proper documentation. Highly recommend!
Great customer service! Couldnt find a location to get my child COVID tested without waiting outside in a two hour line. I set an appointment at Optimal Lab and we were seen within 15 minutes. There was only one gentleman working and he did say they were short staffed, however, he handled everything very professionally. He came out to my vehicle completed the test and fifteen minutes later we had our answer and were on our way!
Very smooth experience. The staff and testing personnel were really nice. We made an appointment and there was no waiting time after we checked in. We waited there for the result and it came out timely as requested (30 min).
Excellent service! Paid for RT-PCR results in 6 hours and received them within 5 hours. The appointment was easily made online. We showed up and even tho it was busy, we were in and out in 15 mins. Professional and kind. Highly recommend!
I had searched for many places to get RTPCR test done with promised timely results. I found this place and after seeing other reviews decided to give it a shot.I went there during opening time, 8.30 AM. No lines. The person helping with forms and test taking was very helpful. Picked the 24 hours result option and got them one hour early.There was a typo in the date of birth. (They follow the dob on passport) so make sure all the details are correct.I called them and they fixed it instantly.Recommend this place if you need quick rtpcr Covid tests done for travel.
1st time getting a RT PRC test done for travel, I was a little uneasy because I didnt know what to expect, Adam, the tech who help me was very professional, caring and quick! Kudos to him and the Lab! Excellent Service!! Got my results in 4 hours! Highly recommend this place.
Best experience with Optimal Lab Test!! I was departing for China next day in the early morning and found out that my previous COVID test taken at CVS was not qualified, I contacted Optimal Lab Test at late hour and they took extra care and helped me getting my test in time! Much appreciations!
Excellent service: prompt and ready to accommodate any of your lab needs! They are very knowledgeable and professional with wide range of lab options and shots. I have my labs done several times and had my labs results the next day emailed to me. I love that I don’t need to wait at doctor’s office or usual lab line
Had to take last minute Covid test for international travel and DFW airport doesn’t have lab anymore so this place was the nearest. Very reliable, professional, and I got result fast! Highly recommend to anyone who needs to take Covid test immediately!
This place is a life saver for taking a cruise! Cruise requires test not be taken more than three days before sailing. After phoning all over town and being told Covid test takes 3 days for results I was about to give up. This place was fast and efficient and cheap. Got my test results in 20 minutes as promised. Cant say enough good about Optimal Lab Test! Made an appointment with Quest Diagnostic, pre-paid for it and then they refused to give me the test. I specifically said test was for travel, when I got to Quest they said I had to get a doctors order. Thank you Optimal!
Wish I could give this place 0 stars. I saw all the good reviews and had tons of hope, though was greeted with the complete opposite. The test I was getting done was nothing fancy, I told them it was a blood test and the look on both of the employees faces looked baffled. They ended up after 15 minutes of searching what services they offered calling their owner. The lady who worked on me, put gloves on after inserting the needle, nothing was sterile. I have a medical certification for PCT and I even know that those needles were not clean. As the needle was about to insert into my skin she called over the guy worker asking to check, with his bare hands (dirt under nails) poked around the needle and said it’s whatever and she was the one doing it. I left completely traumatized, never going back again.
We went to Optimal Lab for a Covid PCR test before an international trip. We found them to be highly professional, efficient, and provided the results in the exact format needed for travel. I will also mention that there was a huge snowstorm at the time, but that did not stop them from being open, answering their phone and delivering results on time. The only downside was the cost was expensive. If you need this service for travel, I highly recommend them.
I found this place online after missing my flight due to taking the wrong COVID test while flying internationally. The turnaround time was just as advertised. I was able to get tested the day after and actually get my results way earlier than they had guaranteed me.If in doubt about other places, give them a chance and appreciate an amazingly well small-run business serve you.
Needed a place to get a Covid test because EVERYTHING was booked days in advance. SO happy when I ran across this place. The procedure was VERY quick and painless.My ONLY complaint is that there was VERY LITTLE information online as to their procedures, etc. It is a pay per service, so keep that in mind. No insurance accepted.
Very professional and accommodating team.The time frame that was promised to us to receive the test results was observed.Before start accusing the staff, please check your email and contact the lab immediately. We are humans and in this stressful life, mistyping happens. As adults we are solely responsible for verifying our information for accuracy, before start having issues on the road and blaming the lab stuff.Great experience! Keep the great work guys!Highly recommended lab!
As Long As You Have An Appointment.In and Out.In less than 10min.Professional Staff.Good Experience
We needed PCR tests with a quick turn around to meet requirements to travel to France for a family emergency. Everyone at Optimal Labs was kind, readily available to answer any questions, and professional. The process was so easy and they made a very trying time a bit easier. I have already recommended them to my friends and family and recommend them to you, too!!!
Highly recommend. Whole process was very smooth and well communicated. Staff at Bedford location was very professional on phone and in person. Results were provided within 24 hours as promised. Thanks to Alexis for his outstanding service.
Amazing!! They tell you exactly how long it’s going to take for your results and they have 30 min and 60 min options if you need it for a extra fee. They did a rapid pcr and included the QR code. You don’t even need an appointment. Easy peasy
All employees went out of their way to get my results rushed for my flight. Everyone was very professional and things were handled in a timely manner. They worked past business hours to ensure my results were received in time.I highly recommend this lab for anyone who needs any type of test. Thank you to everyone for your help!
I just want to share the excellent service that I received from the Bedford optimal testing clinic.After Not receiving our test results from a Cvs PCR test within 72 hours and missing a Sunday flight we reschedule our flight for Monday and went to Optimal on Sunday and received our results Monday morning less than 24 hours guaranteed but this is not the end of the storyMy wife has a dual citizenship and two passports.The passport in her native country when a person gets married they do not change their name like they do here in United States and she mistakenly use Her married name on her American passport.Arriving to the airport she was able to get her ticket and go through security but at the gate when they checked her credentials The gate agent refused her boarding because of the difference names.I had returned home thinking everything was fine when my wife called me in a panic telling me about the situation and to see what could be done. This was it at 8 pm the flight was to depart at 9 pm. I called Optimal and to my surprise the owner answered the phone , she was working at home I told her the situation and she instructed me what I needed to send her and she made the corrections immediately and sent them to my wife in time for her not to miss the flight.I am so grateful to Optimal and their exceptional service and highly recommend
This was the absolute best experience my family and I have ever had with Covid testing! People were friendly, efficient, and we were in and out in 5 minutes! No pain and results were back in an hour as requested!!
The service was excellent! I was there for a Covid PCR test and right from the onset the manager made me feel comfortable. He was courteous and very helpful. I would recommend anyone who may want to take a Covid test for whatever reason, to chose this facility.
Excellent service - prompt and professional. I needed a rapid Covid test as I was having symptoms. I called and they took me minutes after I arrived. Test was quick and painless. Great service - highly recommended.
This place is amazing. We were in a pinch and needed a PCR test within a few hours to make travel plans. We arrived to the center late and the sign said closed. The young gentleman there decided to let us in anyways and saved our Christmas vacation.Best experience I could ask for and then some.
When I called they gave me an impression that they would take insurance, the lady on the phone asked if we have insurance. My bother needed covid -19 test for travelling. They don’t take insurance. Test cost us $150. But we had no choice it was labour day weekend and everything else was closed. Results came back in timely manner.
They are very nice! And very fast! I love how I could have my appointment same day!
We had a great experience with Optimal! Every employee was very easy to work with. The manager is wonderful! Thank you for making our travel process so much easier. I would recommend this lab to everyone.
Yesterday, I was a walk-in and received a RT-PCR COVID test right then. There wasnt even a wait, other than me filling out a few papers. I received back my test result about 24 hours later. Quick, fast, and easy, and with great customer service. The only negative thing is they do not accept insurance, so be prepared to pay a fee. Thanks a bunch.
The staff was amazing! We needed travel covid tests for the Bahamas and they were so helpful. They worked with me to figure out how to best work within the 5 day guidelines, emailed me results promptly - made a stressful process much easier!
Very unprofessional, I went to do Covid test on 8/3 and received the emailed results with the wrong date 8/2. Its very interesting that many people received the wrong date on their reports but none of the staff members has ever noticed that and give anyone updates. I thought they know very well how important the report date is for international travelers, but they still made this ridiculous mistake and waiting for the customers to call back. Listen, if you cant even print out the correct date on the report, why dont you just let the customers write whatever date they want by themselves?+ How do I know many people had the wrong date? Because 3 of them are my friends and it was me telling them to check the wrong date, they didnt expect the report would have such ridiculous mistake. It was already 3 hours after I received the wrong report and our flight was on the early morning of 8/4. If I didnt call them before the office closed to correct the date, we may totally miss the flight because it also took some time for the embassy to process the report. The owner lied in the reply that only 2 people have this issue to play the word games on the meaning of many, that wont justify their unprofessional behavior.
Great experience. We had to do a quick covid test for an international flight that was less than two hours away and the only reason I didn’t miss my flight was because of Optimal Lab Test. They went above and beyond to get all my info and process the results in time. I couldn’t recommend them enough!!
I’m traveling back to Japan and the country is very specific as to their requirements and documented results. Optimal Lab Test was the only vendor that was specific on their website and provided several times to receive test results. I arrived at 8:25am, tested, was done by 8:35pm, received my results 24hrs later with the correct documentation for Japan. This was seamless and now when I’m home for a visit, I know where to go if I have to test again. Having to COVID test and finding a location is stressful but I appreciate the professionalism and I thank you for removing the anxiety factor!!! ~Priscilla~
This is a great lab. I needed a PCR test for traveling, and I had to do so on Sunday. The other lab I had an appointment with canceled my appointment due to the reason on their side. So my SIL found Optimal, which is actually closer to her house than the original lab. I called and was immediately attended by a real person who know what they are doing. The test was efficient and the technician was courteous and professional. The result came in earlier than promised. Five star.
Set an appointment online for RT PCR test. Was seen 20 minutes earlier. Paid for the 6 hr results. And received it in 4 hrs. It’s my second time using them for travel. I’ll continue using them in the future. Highly recommended if you’re traveling outside the country like I am.
My mom had to travel out of the country due to a death very last minute and this place got us the results within 24 hours of testing. The gentlemen that did the test was very nice and spoke Spanish as well. Theyre also available on weekends and are there to answer any questions if needed (like if you make a mistake like us and put the wrong DoB) theyll help correct things like that. Recommend if you need to travel and get test results fast.
1 was the minimum I could give. Pathetic service and the worst customer service. They hang up when they know they are wrong or put you on hold forever. Paid $300 to get 30 min RTPCR test but ended up getting the wrong report which was errors on their side. They sent the email the next day and then were arguing even when all proofs were present to show the email was sent late. Had to get another PCR test given the flight was the very next day. Horrible way to treat your customers. I have also lodged a formal complaint given they were completely wrong and just a sorry does not work especially when its ~$300!
Alexis was knowledgeable and gave a lot of information. I ran around for an hour trying to get a CVS employee who couldBreak down the type of COVID test offered. No problem here. Service was FAST FAST FAST and he was super friendly.
I came here for pre-employment screening. The location is easy to get to -121 and Harwood. The service was courteous and fast! The place is extremely clean and pleasantly bright. Theyre very clear with instructions and they take their business seriously. Ive been to other lab testing facilities and this one easily ranks in the top 1%. Overall a GREAT experience !
Needed a RT-PCR at the last minute and it was a weekday. They kept the lab open post working hours just to get my results on time. I was delivered my results in 45 minutes. Really appreciate you going above and beyond. Highly recommend!
If I could give this place a 10 star I would. Most of all what a professional and friendly environment. Place is clean and organized. All guidelines and regulations are in place. Meghan/Bashir took great care of me. Very happy with the outcome. Definitely going to recommend this place to others as well as come back for any other lab needs.
Such a fantastic Lab! I needed COVID antibody testing done immediately, and I had the rapid results within minutes and then the antibody count results were received the next day. Great employees, affordable testing, open all the time!
Super friendly staff. We forgot the COVID vaccine card after our visit. The staff member contacted us via text message. Saved us from a travel logistics nightmare.
These guys came through for me BIG TIME when I was really in a tough spot. I had very specific COVID test accompanying documentation requirements in order to travel to Hong Kong, and I was in and out in just a few minutes with ZERO hassle. They were efficient, professional, highly organized and competent. I had my PCR test results and other required documentation emailed to me withing 4 hours. I highly recommend reaching out to them if you need help with your travel-related COVID testing needs when flying out of DFW.
Optimal Lab Test is thebomb.com they got my results back fast and the process was simple. The staff was super friendly and professional. I need my COVID19 PCR test completed last minute so I could travel out of the country and they got my results back to me within a few hours. Thank you so much!!!!! You guys rock!!!!!
Amazing service and fast results for testing. The staff is very nice. We were in need for an urgent test. They opened up earlier than their open time. Highly recommend for any testing needs.
Great! These ladies really helped me out when I needed immediate results to be able to get on my flight out of the states! They were so quick and efficient l!
The staff member who answered my phone request was very knowledgeable ! After the call, I got a text message confirming my molecular RT-PCR test appointment. It was crucial that I receive my test report 72 hours prior to boarding my international flight. i drove to the test site, and they gave me the test while I sat in my car. I was amazed that I got my test and test report within the same day!!
I was having difficulty finding the right test that I needed for my flight to London Heathrow. Fortunately I found Optimal Lab Testing who were very patient with my many questions checking that I was getting the correct test. I got an appointment very quickly, the appointment went ahead on time and the results were ready within 10 minutes. Highly recommend if you need international pre flight Covid tests.
I had a 9:30 appointment and it didn’t even matter. I had to wait for 30 minutes. There was just one person checking people in and one person running all the tests. The guy checking people in was the manager and was quite rude. The girl was very nice but I question if she is a phlebotomist. She tried to stick me twice and each time asked her manager if That was the correct spot. Each time she did not get blood. She left bruising. I am not a hard stick and I have never had this problem. Then I was told I had to go somewhere else. The second lab I went to got my blood the first stick. Stay far away from this place
I desperately needed a covid test result within the day because my international flight was early in the morning the next day. I got a covid test from another place but they said it would take an extra 2 days because of the traffic. I went here and they came out with the results in less than 2 hours! So thankful!
Optimal Lab got me through a tight squeeze in order for me to return home to Indonesia. they came to my hotel in Dallas, gave me the test and the results were given the next day. they were always friendly and professional in all they did. I would highly recommend them to anyone who needs covid19 testing.
If I could give them a higher rating I would. The people working this lab are the kindest and most patient I have ever met. My mom is traveling Monday morning and she need a PCR Covid test within 72 hours of her flight. Every lab we called or went to said it was not possible as labs closed on the weekends. We looked all day on Friday and finally I called Optimal Lab at 5: 30 pm. Even though they closed at 6 they said they would wait for me and assured me they would have the test ready by Sunday morning, so we traveled 45 minutes to their office. When we entered we immediately noticed their positive mood and clean office. I really appreciated that the lady was so patient with my mom. Since she noticed my moms second language was English she explained the process several times and repeated herself when necessary. As promised we received the test results Sunday morning through email. The office even sent us a message notifying us beforehand.
Great service! They responded very quick to fix up some documents issue which was on Sunday!! I highly recommend it whoever need a PCR test for travel purposes.
Responsive with good customer care services offered. We did the Covid test for travel and they made sure we had all that we needed and that we got the results in time for the international flight. Highly recommend Optimal lab test
Wow this place is amazing! They have a location in Richardson just call the Bedford location to get the address. We went in for a COVID test at 11 am and received the results at 9pm. It was $150 per test. Very efficient and I recommend it to anyone traveling overseas
Terrible experience. I had an 8:30 am appointment and the tech was confused. I was the only one there and while I filled out the paperwork they called the owner who I spoke to about a simple blood test. Meanwhile, 2 more people came in and the owner instructed the tech to serve them first. I had to leave for work.
Lab was clean. I did not have to wait. Results were emailed to me when promised. I will definitely use them again for PCR Travel testing.
Best customer service I could have asked for. I was in a pinch to get a COVID test before flying and was taken care of immediately upon arrival and was back out the door in no time! Awesome service and amazing staff. Highly recommend this location!!!
The hospital totally dropped the ball on us and did not schedule my son’s Covid test in time for his surgery. The hospital did agree to accept a PCR test from another lab if I could manage to find one and get the results before my son’s surgery. I had less than 24 hours. The hospital actually took it upon themselves to call my son’s ENT and advise him to cancel my son’s surgery. They did not believe I could get the PCR returned in the required time frame. Optimal Lab was the only facility near me that would guarantee a 24 hour turn around on a PCR. Getting the test was fast and simple. They assured me the results would arrive prior to my deadline. When my son’s ENT called to reschedule my son’s surgery, I was able to tell them that we got the test done. Everyone was astonished, and my son’s surgery was NOT cancelled or rescheduled. Optimal Lab had the results to me 3 hours before my deadline, having completed everything in less than 19 hours. They also went above and beyond to fax the results to my son’s ENT and confirm receipt. This did require multiple attempts to two different numbers, but Optimal followed through until final confirmation was received.Because of multiple delays caused by Covid, my son has been waiting a year for his surgery. He is often in pain. The thought of rescheduling AGAIN was absolutely heartbreaking to both of us. Optimal Labs provided us with far more than great service, and I greatly appreciate it. I would definitely recommend them to anyone.
We were in a bind with a delayed Covid PCR test. The owner met us at the location after hours and delivered our results the next morning so we could make our trip. Clean, professional and fast! Thank you!!
Professional and quick. Had a inconclusive test hours before flying and they called me back to take the swab and provide the results in an hour so i could board my flight. Definitely vsiit here if you require test for travel.
DO NOT GO HERE! They are well organized SCAMMERS, who take advantage of desperate travelers needing quick Covid results to travel OR inexperienced foreigners who do not know any better. Today I had to use their “service” in order to travel to Dubai. The airline, Qatar Airlines, would not accept my negative Covid results that were within 72 hours of my flight. They said it needed to be within 48 hours, which is impossible in most cases because it can take anywhere between 24-72 hours to get results back from most PCR Covid tests. I then double checked and it was in fact 72 hours!There was only 1 man working in the entire lab, no other staff. He claimed that none of the other workers wanted to come into work. However, I recognized him from the airport because he was there testing travelers then receiving cash from them and then leaving. He charged $250 per test, which is outrageous and on top of that, when reading the below reviews, I noticed the rates consistently changed. Please here me out, this is a SCAM. When I arrived at the lab, there was a family waiting to be tested like me, but for their 6 month old infant. The airline said that the infant needed to be tested. The parents were not from the US and barely spoke English, and were changed $250 to test their 6 month old, even though they were vaccinated. Go anywhere else! Preferably a US lab service (the man working was clearly not from the US) and there must be a link between him and the Qatar airlines as they ONLY suggested going to that specific lab for Covid testing. Please, be careful and don’t fall victim to this scam as I did.
I needed a Covid-19 PCR test result for my flight and it was really time sensitive. BASHIR KHAN did his best to give me all the information regarding the testing and timing, and at the end he got my result almost by 24 hours which was really hard to do it here in Texas none of the other labs could do it.The lab was Clean and well maintained and very nice and friendly environment.Bashir Khan I really appreciate your effort to help and care for your customers.Highly Recommended.
I was very happy with the prompt, efficient, and custom service we received. Thank you for taking care of our group and since we will be doing this again in the near future, I will recommend Optimal Lab Test to our other teams!
Needed a COVID-19 test 72 hours before travel. Called Optimal Lab scheduled the appointment for my husband and I. Went to appointment it was very efficient and fast and as told got our results back in 24 hours.
Need RT PCR test and results before you fly? Optimal lab at Bedford just provides that. Went in the morning 9:30ish, met Bashir Khan who helped me and my family get the test done. Got the report as promised well within the 6 hours. I would highly recommend this lab for PCR test, specially if you need to fly and need a reliable place to test and get the report. They are very professional and are available to help you.
One of the best service in town. The guy who help me out was very professional and really helpful🙏🙏 i was in emergency and he did his job really awesome🙏 He was not only profession he was very kind person and also deliver report in within an hour🙏🙏🙏 highly recommended👍
Needed a RT-PCR COVID19 test for travel to Europe. They have done the nasal swab and all the necessary paper work professionally and efficiently. The test result came back 3 hours earlier than agreed. Bravo and keep it on.
Im so thankful for the staff at Optimal Lab. I was denied to board a flight to Germany because my Covid test report was take 48 before departure, instead of 48 hrs before ARRIVAL, which was impossible for me to get the results before check-in and still be valid when I arrive, so I was stuck at the DFW airport and the staff at American Airlines werent helpful at all cuz each staff gave me different information and uncertain answers, until I spoke with their 5th staff and he was able to refer me to Optimal Lab, which was located 20 min from the airport. They were able to sympathize withy situation and got me my lab results in 3 hours. Thank you so much to the staffs at Optimal Lab!!!
Wonderful people!! Everyone is so sweet!! Clean facility and calming atmosphere. I HATE needles- getting my blood drawn freaks me out. I got my blood drawn today. Normally I get on my phone to distract myself. I didn’t today! I just talked to the nurse who drew my blood and was calm (as calm as you can be getting your blood drawn lol). Very happy with my experience and will be back for my blood work needs! And they got this cool B12 shot thing that I will definitely get in the future too!!
Excellent lab in Bedford TX for COVID testing for travel All testing info provided for your next cruise or international flight. Check with your cruise line or airline to ensure you acquire the correct test. Very organized & efficient.
As a tourist, i needed a covid test to board on an international flight. At the Optimal lab i found kind and helpful personnel like Alexis and Rose, that supported me through all the steps of the procedure.In trouble with the covid test? Talk to them, they will make your life easier...
We were short of time and need to travel next day we requested Optimal Lab the staff was very nice good listener & professional they took my brother Muzzamil test around 4.45 in the evening and commit us they will send it before 11 and they have delivered it on time we recommend everyone a very reliable company to work with . Great Great Great 😀😀
Great experience with the support staff with painless sample taking. Had a covid test RT PCR yesterday here for my upcoming travel. Got results with in 24 hours.
So glad I found this location. They were very kind and professional and clean, and I got my results very quickly. The technician who did my COVID test was so gentle and I appreciated that!
What a wonderful experience! Got me in and out and were very nice. They do a great job here, highly recommend you get your testing needs here!
Great pcr test with many appointments and fast testing options based on your needs. They are very accommodating to diffrent pcr country requirements as well. All around great service.
Best service, very on time and highly recommended Lab for any kind of test. We had COVID-19 PCT test for flight and we had very short time but this Lab made it easy for us.
I was in a huge jam getting a PCR test in time for travel and Optimal Lab was so accommodating and professional. They went out of their way to help me get what I needed and I was beyond grateful!
Had to retake a Travel Covid test due to expiring fast. Clinic was professional, fast and accommodating. Would recommend highly. Saved our trip.
Excellent professional staff. Very affordable compared to many other labs in the area, They explain every test thoroughly. Extremely clean, no waiting and took 10 mins. Recommend 100%....
Excellent Service. Very friendly and helpful. I received my results in 30 minutes
Khan was the person who performed my test. He was very nice and kind and also very flexible to help me cause I needed my test done quickly for a flight.Appreciate their service.
We were very happy with the professionalism and the quick results. Thank you, will recommend to our family and friends that are travelling at Xmas time.
Optinal Lab Test is a very prompt and professional clinic. I had my travel Covid test done in their lab (en route to Hong Kong) and they provided a safe, fast and reliable process and results. I highly recommend this lab esp. for international flight passengers seeking PCR Covid test with exceptional delivery! 👌
Super Fast result available before flight. I had some emergency travel, and needed RT-PCR test immediately. BASIR was very helpful and provided results on time
Went out of the way to do ours. Had family emergency and we had to fly in 12 hours. This is my second time from him and I would definitely recommend everyone.
Rose was very friendly and we got there right at 5:55 pm and she was so nice to do a rapid test that we needed for our trip the same day - great service!
Professional medical diagnostics dont come cheap, but this lab is clutch! Provide end-of-the-day service on without hesitation and worked to over come issues to deliver test results within 1 hour for next day travel👃
I was a bit worried about my COVID test as I was not sure what kind of process and environment the lab will have. But my fears were allayed by the professional staff and the convenience with which the test was conducted and the results were shared. I would definitely recommend them to my friends and relatives residing in my area
They are very friendly! You’ll be in and out. The person administering whatever you need walks you through it and helps calm you down.
Optimal Lab Test is a good place, I recommend it, they are fast and cheaper👍🤜🤛
They gave me peace of mind. I am very satisfied with the results and their services. Affordable, fast and professional. I definitely recommend.
Very efficient and fast. I got my results in few hours. Perfect serviss. Staff was super professional and friendly.
Making an appointment was super easy! I made the appointment online and got a call the day of to confirm the appointment. The staff was really helpful and they explained everything in details.
Very friendly, professional and prompt! I initially went in for an employment drug screening and received a b12 shot. The rates are great. Would definitely recommend this place.
Staff is helpful and professional, place is very clran. Booking is easy and they deliver on time and sooner. They saved my trip 😃
Very kind people. The process was very organized and safe. Truly appreciate on getting COVID results even before expected. Thank you
Went in on a Sunday morning at 9am and had my results by noon. Quick, efficient and professional. Would definitely use again.
They were so nice and considerate to us!! Definitely suggest coming here for any and all testing needs! This place is amazing and the staff are super helpful.
Owner and staff was very friendly and professional. The PCR procedure was quick and convenient and I received same day results.
Absolutely fantastic. I had an appointment at 10:30 and I got in at 10:15. I was out of there by 10:20. Very friendly and super fast. 10/10.
Paid $150 for a Covid test and they got my birthday wrong on the testing report. This is unacceptable and I almost missed my flight.
Took a group of 18 people to this lab to get tested for an international trip. Very efficient and the test results were received on-time as promised.
Very friendly , professional and clean office! In and out within 15 minutes!
Polite and professional staff 👌👌Fast service as needed for international flights, Covid-PCR.Special tanks to Alexis
Very clean and get you in and out in a timely fashion, did not have to wait to take my test. The staff is very nice and courteous.
One of the best place to get RT-PCR testing done.They are true to their words,really appreciate the efforts they put in to deliver the result on time .They are always there to answer your calls .And also they keep you informed at every step.
Our results came back in one day instead of 3-4 days. Great customer service
I went to Optimal Lab for a pre-employment drug test and Alex was very helpful and friendly and was very professional. Big thumbs up 👍🏼 for Alex!!
Very quick and thorough. Enabled us to take our cruise with the cresting offered.
Wonderful place , excellent service , results within 12 hours (standard) , Reasonable priceI recommend to anybody wants to get the RT-PCR test for Travellers
They were super fast and efficient. Very nice and professional. Would definitely use them again!
Very fast and good experience..they were very quick in getting my rt pcr covid test for travel
Friendly, very affordable compared to many other labs in the area, They have good knowledge of the tests. Extremely clean, no waiting and took 10 mins.
I am satisfied. Thier service was very simple and understandable. So I highly recommed this place for your need.
This place was Great!!! Very helpful and very fast. It cost less than half of what my doctors office was going to charge me.
The woman who helped me was fantastic,she made me feel comfortable and relaxed and reassured me everything would be fine.
The lady was really sweet & very helpful. Also they are very fast and it’s not packed like in every other place I got to for checkups
I did a drug test here for pre-employment, and the service was wonderful. They were patient with me and my co-worker as we had to sit and drink more water! Lol
Recommended. fast and convenient. They open on Sunday sometimes which is nice and flexible for travellers.
Very good and responsive testing center. Did my RT PCR Covid test for travel and my experience was really good. Highly recommend this center.
Super efficient and excellent service! Easy breezy from start to finish! Thank you for the prompt results! Highly recommended!!
Needed a RT-PCR test for travel to China. Very professional, very fast turnaround time on results!
Thank you so much for giving my rt pcr test results within very short time...glad that I found u all other wise I would have missed my flight for which I dint get my results from another lab within time
The person doing the collection at the lab was extremely rude to me twice, very unprofessional, zero customer care. Definitely do not recommend this place. Worst experience EVER.
Very clean lab with utmost efficiency. I highly recommend Optim Lab Test to all you busy folks. Very courteous reception and service!
Really polite and so helpful.. they send the report on time.. u will not miss ur flight.. reliable and supportive..thanks..
They were ready at my appointment time. I immediately received the test results needed for travel.
Great customer service and prompt results provided. Prices are very reasonable. Id highly recommend this lab.
First test result email came with a pdf that could not be opened. And no place to put password. Called them and second email so small cannot read.
Super fast and easy service for a preflight covid test.
Very efficient service and results were delivered ahead of time.Will definitely use again
Their services are excellent. Care most about their clients and gives quick delivery of results
I received a great service from a dedicated team from Optimallabtest. They assisted me in time. Thank you again Optimallabtest
Very nice staff. Definitely recommend. Appreciate their patience and service.
Awesome place fast and quick, very nice and kind services. I love this lab my favorite one❤
Very quick and responsive service. Saved my trip to Japan!!
Great service. Report delivered on time as promised. Highly recommend it.
Wow! What a great test place and what great staff! So very caring. Yes, go here!!!! Thank you so very much!
Thanks for the prompt , compassionate service .. it was late at night but your team understood the urgency.
Excellent service. Easy to excess. Lab test report was on time. Give business for them.
This location was extremely good. Service was as advertised. 50 minutes later results received!
Excellent experience, the test was fast and easy, staff was helpful and professional. Thank you
Very polite employees. Testing was fast, easy & affordable...Highly recommend coming here
They were very kind and it made me feel comfortable
This place is one of the cheaper places for test results (I dont have insurance in the US). They gave me results in just a few hours and everyone was very friendly.
Very courteous and profesional. I am very satisfied with the service. Explained everything step by step.
This clinic was awesome! Great, friendly, knowledgeable staff and the clinic was very clean. Highly recommend!!
Very Professional service! Delivered on the committed date of results. Bashir is extremely trustworthy.
Top customer service and fast results. Even gave me a free ride when i was trying to call uber
Great service! Was fast and efficient, nice atmosphere and office:)
This place is not good. Faulty diagnostic and inaccurate results. Don’t get ripped off like we did.
Wonderful lab and Bashir is a wonderful tech! Highly recommended! Friendly, professional and efficient!
Very efficient. Staff is very hardworking and tries to help to the best of their ability
They made it very quick and easy. They were very friendly and easy to work with.
Had a PCR test for international traveling. EXCELLENT service, very friendly and professional.
They went completely out of the way to meet with me and administer the COVID test. This guy is awesome.
The Lab in very efficient, test in on time as required, personal is very kindly and gentle.
They provided a smooth and comfortable service. Great people and atmosphere.
Best place to go for travel RT-PCR test. You will receive the results on time.
Fast and easy. Great customer service!
Great experience. Friendly staff. Fast result.
The young lady Aliyah I believe is her name, was very helpful and patient. Would totally recommend this place!
The best. They stayed open for me and even waited for my Uber to arrive !
I don’t want to give any review, but it is necessary to go to the web page. This doesn’t deserve even half start.
Extremely helpful and informal. I will be going back for yearly checkups here and recommend to everyone. Thanks for the help!
Excellent staff care, no waiting lines, quick answering phone, rapid test results.
Quick and easy test for last min requirements for travel.
The service is very good today, thank you so much
Excellent customer service. Very quick on time thank u guys.
The gentleman working in the office was great And I was in-and-out really fast
The report comes out really quick. Absolutely recommend it!
Excellent service, I got my results on time
Great service fast and easy. Thank you Optimal Lab Test !!! 👍🏾
Very professional, result delivered on time - less than 24h. Thank you
Quick and easy! The people that work there are very Kind.
Excellent staff. Professionals who care and take oride in their work.
Real professionals and quick. I will definitely use them more if needed.
250 dollars for a rapid test???? Corporate greed at its worse. Shame on you!!!
Quick and efficient! They really helped up with the lightning turnaround
Dr. Bashir khan, and Mohamed are amazing thank you so much
Got me in and out quick. Had lab orders and took it over
Absolutely recommend this place! The environment was very friendly and welcoming.
Great service and response within the hour as requested!
Great customer service and very prompt!
Best service