Kindbody has made our dream possible. They have showed us love during our experience and made the process as easy as possible. We are pregnant and able to grow our baby, it wouldn’t be possible without the wonderful staff at Kindbody. We are more than thankful for them and can’t wait for our next journey with them.
I had my egg retrieval with them recently. The staff was very supportive, kind and patient. Nurse Laquita is AMAZING!! Dr. Reynolds Marelic is awesome! I had to travel from the Detroit area the morning of my procedure at the Columbus clinic. It was a stressful drive with a 40 minute traffic jam. I was worried I would miss the appointment. I was a little late from the arrival time they had asked of me but they were there waiting for me and had everything ready to go when I got there. They really eased all of my worries and frustrations. I truly appreciate their incredible bedside manners.
My Kindbody clinic was in Silicon Valley. The doctors, nurses, and staff are excellent and I am grateful for their care. Exceeded my expectations. If there is a leftover medicine and supplies donation program, I would happily contribute anything I won’t need moving forward.
Its hard to separate the sadness of my personal results from my opinion of Kindbody, but for what its worth, they seem to be fine on the medical side of things. The individuals I interacted with were all pleasant, and their office is stylishly decorated.The area I really found them lacking in was the administrative side, specifically with regards to coordinating between the medical and administrative teams. I would frequently get messages from either the admins or the nurses that amounted to youre in X stage of your cycle, so we need to schedule an appointment for Y today or worse, you were supposed to have started A yesterday when I hadnt been informed of A, and my work makes it difficult for me to drop everything and run off to a last minute appointment. Basically, you need to really advocate for yourself by actively messaging them for every stage and even if you dont think something is coming up, you need to ask, because they might just forget to tell you about it. Once youve gotten a cycle or two under your belt, you have a better sense of what to expect, but the first one feels really blind and uncoordinated. They also dont seem to get any notification for entering your period dates into the widget on their website that says it will notify your medical team, because theyre always surprised if I havent messaged directly about it, and always ask the date when I get into the office, so I am not sure what black hole that info disappears into (maybe its broken). Once theyve got the info on the medical side, they seem to proceed fine, its the notification and response to the patient that is a little sparse, so while I dont think it had any big affect on my unfortunate outcome, the stress of the retrievals from what felt like last minute calls and not being sure what or when I needed to ask or be notified of was significant.From what I can tell, my specific clinic still seems relatively new, so some of this may be explained by them simply not yet getting into the rhythm and being used to the process themselves, so they probably deserve some grace in that regard. I hope they will improve in the future, because its an important service, but my lifetime insurance benefits are pretty much dried up after all Ive been through, so I dont know that Ill get to find out if they do improve in the future.
Words cannot express how excellent the women at this location are! They made each appointment feel like I was at home away from home… I felt welcomed but judged I knew they would help me achieve being a mother again. Big shoutout to Dr. Reynolds , Laqueena and all the nurses at KINDBODY COLUMBUS 🤎🤎
Dr Merlic is one of the best kindbody doctors after the Detroit location closing I switched to the Columbus location and it’s much better she explained everything to me and I will be starting October for my first iVf cycle
Great technicians very friendly and make you feel like a family. Very comfortable location and warm feeling.