The entire experience was fantastic. The staff was very friendly and smiling. Dr. Kaufman is a great doctor, very knowledgeable, empathetic and easy to talk. Doctor K. took the time to address all my questions and concerns. I would highly recommend this place to every woman with a problem having a baby.
Everyone was so kind. They made me feel like they saw me as an individual person, not just a chart or a textbook case. They were well organized and efficient with time and communication.
I had issues in the beginning but they were resolved. Ovation has been very good with communication through my entire IUI and IVF process.
No good. Employee-focused, definitely not customer focused. Communication as bad as the worst Aspergers. Remember that Texas consumer affairs does not process consumer complaints, just keeps a count of the number.
The staff at Ovation Fertility Fort Worth demonstrated an unparalleled level of expertise and compassion. The fertility specialists were not only highly knowledgeable but also took the time to thoroughly explain each step of the process, addressing any concerns and ensuring I felt comfortable throughout.
Friendly, knowledgeable, and experienced. We’ve always felt welcome and cared for