PrimeGYN Womens Center, Kelly L. Bilof WHNP-C

20325 N 51st Ave Ste 100, Glendale, AZ 85308, United States
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PrimeGYN Womens Center, Kelly L. Bilof WHNP-C
Comments
Ni
Review №1

I have been a patient of Kelly’s for a few months now, and every visit to the clinic has been nothing short of a positive experience. After years of feeling unheard by other doctors, I finally found Kelly, who truly listens to my concerns. From the moment I stepped into the office, I felt welcomed and at ease. Kelly is not only incredibly knowledgeable but also takes the time to fully understand my situation, answering all my questions with care and clarity.The care I received was exceptional, making what could often be an uncomfortable experience feel reassuring and comfortable. Her entire staff is also incredibly nice, creating a warm and supportive environment. For the first time in years, I feel validated and confident in the care I’m receiving. I am incredibly grateful to Kelly for her kindness, expertise, and genuine concern for her patients. I highly recommend PrimeGyn to anyone seeking a compassionate provider who truly listens.

Ba
Review №2

Ive seen Kelly twice, and I already cant recommend her highly enough. Several of my friends have started seeing her and have made the switch as well.Kelly genuinely listens and truly seeks to understand her patients. What sets her apart from other doctors Ive encountered is her integrative approach to healthcare, which has made a real difference for me. Instead of simply prescribing medications to manage symptoms, she focuses on getting to the root cause of the issue.Im extremely happy to have found her. From our very first appointment, her simple yet effective guidance has been life-changing, and I plan to continue seeing her. The fact that her office is just 10 minutes from my house is the cherry on top.Her office staff is equally impressive—competent, accommodating, and something you dont often find in larger facilities. I love the small, personal feel of her practice. Appointments are always on time, I never feel rushed, and I know exactly who Ill be seeing when I walk in.I highly, highly recommend.

An
Review №3

I recently had the pleasure of visiting Dr. Kelly L Bilof at Prime Gyn Womens Center and I couldnt be happier with my experience. From the moment I walked into the office, I felt welcomed and at ease. The decor was lovely and the space was clean and inviting.Dr. Bilof immediately put me at ease with her kind and patient bedside manner. She took the time to listen to my concerns and answered all of my questions in a clear and concise manner. She made sure that I understood every step of my treatment plan and what to expect. I never felt rushed or like she was in a hurry to move on to the next patient.One of the things that impressed me most about Dr. Bilof was her advocacy for womens health. She truly cares about her patients and wants to make sure that they have all the information they need to make informed decisions about their care. I never felt like she was trying to push a certain treatment or procedure on me. Instead, she made sure that I had all the information I needed to make the best decision for my body and my health.The staff at Prime Gyn Womens Center were also fantastic. They were friendly, professional and went out of their way to make sure that I had a positive experience. They were always available to answer my questions and make sure that I was comfortable.In summary, If youre looking for a kind, patient and caring doctor who truly advocates for womens health, look no further than Dr. Kelly L Bilof of Prime Gyn Womens Center. The office is clean, welcoming and offers gorgeous decor. The staff is friendly and professional. I highly recommend Dr. Bilof and her team.

Ma
Review №4

Ive gone to other Gyns before and felt like just another number. That wasnt at all my experience with Dr. Kelly and her team. From the welcoming ladies at the front, to the kind technician taking my vitals, to Dr. Kelly herself, every single person made me feel seen and heard as a patient. The patient care here exceptional. Dr. Kelly answered all my questions and even helped guide me through options with family planning that I had not considered previously because no other Gyn had ever provided those suggestions. I highly recommend Dr. Kelly and her team to anyone out there looking for Gyn services with the desire to be treated with care, dignity, and respect. Thank you Dr. Kelly and Team!

Sa
Review №5

Dr. Bilof is pretty awesome. Ive been a few times now and have had repeated great experiences. She really seems to know her stuff... about SO much more than GYN. Im considering just dropping my old primary MD, and switching all my care to Dr. Bilof. She is very personable, laid back, extremely knowledgable, punctual, really listens, and her office staff are on the ball. Good stuff!

An
Review №6

I cannot say enough about Kelly. I have been seeing her for over three years at the time of this review. I was unhappy with my former provider and decided to seek a second opinion to treat my condition. Kelly takes time to know her patients and empathizes with their issues/concerns. I trust her 100% and I honestly can say I look forward to seeing her—I never thought I would say that about a gynecology appointment. Not only is she incredibly kind, but she knows her stuff. She treated my initial concern after the first visit. I had secondary issues develop due to unsuccessful treatment and after seeing Kelly, my overall health improved. If you want someone incredibly talented, who takes time to listen and make you feel comfortable, PrimeGYN is a great fit. I am so glad I found Kelly and her team.

Jo
Review №7

I felt welcomed the moment I walked in and the moment I left out. Kelly is an amazing all around Dr that will answer all your questions and concerns. It’s like a safe place with her. I highly recommend this location for ladies who are looking for a good Obgyn Dr.

Zi
Review №8

Kelly Bilof was very attentive to my needs. She really took the time to ensure that my care was met, we spent about an hour just talking about everything that was concerning to me. I’d highly recommend this office And Kelly to anyone looking for Primary/Gyn care!!!

Me
Review №9

I was trying to establish a PCP, and I am so glad I found Kelly. She is kind, authentic, realistic, and helpful. I’ve found it to be very easy to call her my go to. Anybody nervous about going to the doctor can take a breath of relief if they’ve found this practice ❤️

Co
Review №10

I recently had the pleasure of receiving care from Kelly, and I am incredibly grateful for this experience. From start to finish, her professionalism and expertise stood out.She took the time to carefully listen to my concerns and thoroughly explained the diagnosis and treatment options, ensuring that I fully understood everything. Kelly’s compassionate and patient-centered approach made me feel valued and supported throughout the entire process.Not only did she display a remarkable knowledge, but she also went above and beyond to provide the highest level of care. She took the time to address all of my questions and concerns.The level of attention and follow-up was truly outstanding. I felt like she genuinely cared about my well-being and was committed to ensuring the best possible outcome for me.I highly recommend Kelly to anyone in need of exceptional medical care. Kelly’s compassion, and dedication sets her apart from everyone else. Thank you, Kelly, for your outstanding care and commitment to your patients well-being.

Vi
Review №11

Best experience I’ve ever had with a gynecologist! Kelly is so sweet & personable, you can’t help but just love her from the moment you first meet. She is so knowledgeable about women’s health, and you feel so comfortable talking about your problems. I can’t believe I have found a GYN to KEEP that I can trust & am so comfortable with. She is definitely a 5 star DR!!!

De
Review №12

It’s been a rough journey for me the last few months, but Kelly I will say is a godsend. She’s really been great helping me through the most vulnerable moments in my life. Taking my concerns into consideration and helping me find solutions and answers. You can see her empathy and compassion for those who seek her help. I’m grateful for her bedside manner in helping women with their needs. And I’m glad I was able to experience great care with her. Thank you Kelly for being a great provider.

Lo
Review №13

My wife and I love Dr. Kelly Bilof. Incredibly polite staff, able to book appointments easily, and my wife always enjoys her appointments with Dr. Bilof.

Ra
Review №14

Kelly is everything I could hope for in a provider. She was informative and reassuring and most importantly kind.She took the time to review my health history and calm my nerves as a new expectant mother. The office was neat and clean and the staff was welcoming and helpful.

Je
Review №15

Kelly has always been so caring and compassionate during our visits. I feel like she really listens to me and is able to offer the best medical advice for my situation. I know I can always come to her and trust that she will make the right recommendations.

He
Review №16

I am so happy with this practice! First of all, when you walk it, the energy is amazing and calming. The front desk receptionist is extremely friendly. The entire staff is wonderful, from Jamie, the office manager to the medical assistant. Then there is Kelly, who spent SO much time with me to answer all of my questions, and ask her own. She is intent on finding the root cause of my illness. She is thorough and genuinely cares so much. I am so happy to have found this practice after several years of unanswered questions regarding my health, I finally feel like I have someone in my corner fighting for me.

ri
Review №17

Kelly is amazing she actually takes the time and listen to me. She has helped me with so much. She’s most definitely one of the good ones.

Je
Review №18

Kelly and her staff are amazing! Jamie her Office Manager, along with the front end staff are so friendly and welcoming. I have been seeing Kelly for years and would highly recommend her. She will take the time to listen to you and address your health care concerns. Kelly is kind and genuinely cares about you as a person.

Au
Review №19

Im not one to write reviews, but the last couple years I have struggled to find the right Primary care doctor, then I found Kelly! She is super personable and take her time to discuss your concerns and issues you have. She doesn’t make you feel rushed and there is no such thing as a silly question to Kelly. She calls to review any lab results and always has time to ask how you are doing and if you have any additional questions. I would highly recommend her as your PC!

Em
Review №20

30 second review: The first positive gyno experience I have ever had. It’s rare to find a NP or doctor who actually cares. Kelly does.Detailed review: the staff is all nice in my experience. But it is Kelly who really makes the difference here. She seems to genuinely care. When telling her what wrong with me you can see the wheels working in her head actually trying to figure it out, not just waiting for you to stop talking. Instead of just given me generalized feedback, it seems more personalized to me. Like she actually listens to what you have to say and takes it into account in a way I have yet to find with others. I came to her for a Pap smear, and intend to carry on with her as myGP going forward. My husband is happy too because I have been dealing with a lot of health issues this year, and my experience with Kelly is the only one I came back from in a better mood than when I left.Thanks Kelly and Staff for being a safe space where women can feel heard and cared for.

De
Review №21

Kelly is my absolute favorite, and I am so happy that she opened up her own office. She has the best and sweetest bedside manner and always makes me feel welcome and at ease. She is going to be my gyno and pcp till I get all old and wrinkly. The office staff is also very very polite and attentive. I appreciate all of them. Thank you for the excellent care!

Li
Review №22

Kelly has been my doctor for years now. I have followed her from previous practices to her new and own place now and I will continue to go where she does. She treats me more like a friend than a patient and is one of the most caring doctors that I have ever had. I would 100% recommend her to absolutely anyone!

Je
Review №23

As a Nurse Practitioner myself, you can trust that we tend to be the hardest group of people to take care of and Kelly is the best...The ambience of the office is amazing! Its definitely a place for the ladies. Chandeliers in the patient exam rooms make you feel like you are not in a medical office, but a place of pampering. HA!The first time I met Kelly, all scantly covered in a paper sheet/gown that was ripping, I was comfortable immediately as she laughed with me. Having the lady bits examined and talking about these types of things is definitely not always the most comfortable situation in the world. That being said, Kelly makes it comfortable.She listens and really cares about YOU, the patient. I 10/10 recommend her to friends, family and even my own patients.Book an appointment, you wont regret it!

Al
Review №24

I started coming to PrimeGYN after I received my PCOS diagnosis elsewhere and wasn’t satisfied with hormonal birth control to manage symptoms. I was feeling very discouraged with healthcare and doctors in general, but I am so glad I didn’t give up because Kelly is amazing! I actually feel heard and understood by her, and was given options that I didn’t know existed. She is very well-informed and has great bedside manner. Front office and assistants are great too - everyone has been very kind and competent. I could not possibly be more happy with this office!

Ma
Review №25

Kelly is so personable and knowledgeable. The best provider I have ever seen. The front desk and management office are as good as they get as well. Always responding to emails quickly, never feeling like you’re inconveniencing them. This is by far the best experience I have ever had in healthcare. This office is truly one of a kind. I would recommend Kelly to anyone!!!

Gr
Review №26

I’ve been seeing Kelly for a couple years now, maybe more, but she is an incredible person. She is so knowledgeable, she listens and views you more than just a patient. She cares. Aside from helping me with my health, she has helped immensely with my mental state and she doesn’t even know it. I love her and as long as it’s in my control, I will never go to anyone else.

Le
Review №27

Kelly Bilof and her staff have been nothing short of amazing! As someone who has struggled to find a Doctor/NP who is not only knowledgeable but also compassionate and personable, it has been such a relief working with this office. It is easy to make appointments, and the consultations are thorough- it makes me feel like an individual not just a number! If I could give 100 stars I would.

Sa
Review №28

Dr. B has such a warm and welcoming presence. She really takes the time to get to know you as a patient and address your health and wellness beyond women’s health only. I was greatly suffering with pmdd before finding Dr. B and since getting treatment for that, I feel so much better and have my life back! I’ve recommended her to all my friends because she rocks!

La
Review №29

PrimeGYN is an exceptional choice for women’s healthcare. When you first enter their office, you’ll instantly be impressed by how welcoming, charming and inviting it is. The entire staff is led by Jamie, an office manager with 20 years of dedicated experience. What’s more, the provider Kelly Bilof N.P. is extraordinary!She truly takes the time to listen to your concerns, so you never feel rushed. Kelly goes above and beyond to explain medical conditions and review next steps in detail. It’s truly apparent that she is extremely knowledgeable and genuinely cares about her patients.I highly recommend PrimeGYN. You will never feel more at ease in a women’s health office.

M
Review №30

Kelly is an excellent NP. She takes the time to listen to concerns I have. She also treats the whole body as multiple systems contribute to women’s health, not only the reproductive system. If you are looking for a practitioner who is down to earth, personable, knowledgeable and truly cares about your health and well being, Kelly is an excellent choice for you.

Je
Review №31

I came to Kelly due to outstanding reviews and one in particular where the patient had PCOS and wasn’t satisfied with hormonal birth control. I had a great experience with her for my well-woman exam and felt validated in her seeming to genuinely care about my well-being. I even was talking about making her my PCP! That is, until I went to her for a follow up…She is an excellent provider in some ways, but not in others. I let her reassurances about a progesterone IUD rush me into a decision that affected my work and life dramatically. I was told I could deal with a couple weeks of bleeding and when I returned to her a few weeks later still bleeding, in pain, and dealing with emotional effects, all the sudden I was told this could be a month. I had done my own research showing that it could be up to three months and was dismissed? I would have never made such a rush decision if I knew that… and yet she not only reassured me that the three month thing wouldn’t happen (guess what, it’s been almost three months and I am still having some issues) but then she was saying how she would remove it right away… I told her I had already suffered through more than I expected and would NOT make another rush decision.Tried to talk to her about getting a work note, and she not only told me only PCP could do that (we had discussed making her my PCP as I made her aware that mine did not understand women’s health and told me to talk to her), but obviously was not listening as she goes, “you want me to call you an ambulance?” WHAT?! Legitimately the dumbest and most invalidating thing I’ve been asked by a doctor… I mean, was she even listening? I drove myself there, and am talking about the financial burden this is putting on me, and she says that?!Had to ask her to leave the room so I could get dressed and go home as I wanted to cry in the privacy of my home and think about the incompetence I had just experienced, and she STILL stopped me in the hallway to talk. Trying to offer another rushed decision, when I told her I already felt rushed? What part of “I need to go home and cry/think about it” did she not understand? I’ve never felt more invalidated, mislead or gaslighted by a doctor.And guess what?! The symptoms I was dealing with where actually another condition and the fact that I have PCOS was simply triggering episodes when my menstrual cycle started! I did not want to go on birth control without exploring other options, and let her first impression cause me to make the wrong decision.Leaving three stars instead of 1 because there’s a great front office staff, well-woman exam was good, and I do think that she cares about her patients well-being to an extent. The follow-up home calls where sweet, but even my dentist does that for anything beyond basic preventative procedures. Just be wary of making rush decisions, and if she makes you feel the same way you aren’t alone.I also asked about out-of-pocket cost as I needed to know what was owed then and am just now receiving a bill? I would have NEVER come back if I knew I would owe over $100 for something I was rushed into.

Br
Review №32

This woman healed me and validated me when no one else could. Further, she’s the kindest and most personable provider I’ve ever had. It’s rare to find someone both kind and extremely sharp, but Kelly Bilof is the total package. Beyond her perfected bedside manner, it’s clear that she stays up to date on current medicine and does not neglect continuing education. You’ll never want to see anyone else. I have so much gratitude for her.

An
Review №33

Dr. Kelly is the kindest and most knowledgeable Dr. We have been to. My daughter has had many issues with her womens cycle. We have seen a couple of doctors who were not able to help her. Dr. Kelly gave us an alternative solution for our daughters issues that the other doctors would have never explored. She and her staff are incredibly attentive and pleasant. You have been an answer to our prayers!

Aj
Review №34

Absolutely amazing service! Dr. Kelly is on point. She listened and answered my questions. I could freely interact with her. I definitely recommend Dr. Kelly who’s actually seeking to help you in a very professional and caring way.

Kr
Review №35

This office is ridiculous and I am so angry. I made my appointment on zoc doc on 1-11-24 for a woman’s check. Zoc doc says they take my insurance and I filled out all paper work. My appointment is supposed to be tomorrow 3-7-24 and the office just now calls me to say they do not take my insurance. I am so frustrated because I’ve had this appointment scheduled for almost TWO MONTHS so it’s so frustrating to just be told this now literally the day before. I questioned the front desk girl as to why I’m just now being told they don’t take it when I’ve been on the schedule for two months. She says they only check insurances the day before appointments. That’s not only ridiculous but such a waste of my time as I already took the time off work tomorrow as well. So irritated right now with this office.Edit: my insurance is correct on Zocdoc and it says specifically this office is in network with my plan and insurance. If it didn’t, I wouldn’t have scheduled. Calling people the day before the appointment is ridiculous. Especially when I’ve been scheduled for almost two months already. I have already reached out to Zocdoc to complain as well. As obviously ide hate for someone to make the same mistake I did and this office give a 1 day notice. Trying to blame Zocdoc (which again, my insurance is correct and Zocdoc says you take it) is a cheap way of trying to get out of this situation. I don’t care you guys don’t take my insurance that’s fine, but the horrible timing in which you guys think is appropriate to let someone know is what isn’t right, at all.

Jo
Review №36

This practice is OUTSTANDING!! Kelly and her staff are so friendly and welcoming! Kelly makes you feel so comfortable and answers all your questions throughly. I didn’t feel rushed at all. I am new to Arizona and finding an office like this doesn’t come easy. Highly recommend, if I could give her office 10 stars I would. You won’t want to see anyone else after you see her!!9 months later and I’ve been through so sooooo much and yet this perfect sweet lady has gone above and beyond for me even answering questions for me on a weekend. You will love her compassion, attention and willingness to help at anytime. She is by far the best I’ve ever had. ❤️

Ka
Review №37

I absolutely love Kelly! She is amazing and very thorough and will listen and support you as well as give you all options for your care. The office staff is also wonderful and just as amazing!!

Je
Review №38

Kelly is a wonderful NP. She is caring and really listens to you. I never feel rushed, like shes just trying to get to the next appointment. This practice is lovely with great energy. From the moment you walk in, you know youre in a place for women. I recommend Kelly to all my friends!

Je
Review №39

As soon as you walk into PrimeGYN, you feel the difference. Then you meet Kelly L. Bilof, WHNP-C, and your questions, fears, or concerns are quickly addressed. Ive never experienced the type of intentionality and genuine care Kelly provides to her patients. Your life truly matters to her and her team. Finding a practice that cares for you as a person rather than just another patient is challenging, and I will forever be grateful for Kelly and her team.

br
Review №40

Absolutely wonderful office and fabulous staff. On my very first visit for a well woman appt, I was so impressed I asked to make Kelly my pcp. The office is beautiful and they are quick annnd my favorite part of the exam would be the full sized paper robes, none of those crop tops 😜 Kelly was super friendly and knowledgeable and easy going. Highly highly recommend!

Er
Review №41

Kelly is the best!!, I really like the fact that she is a very caring provider, She actually takes the time to listen to her patients , She has a passion for the what she does.May God continue to bless her.

St
Review №42

Friendly staff, and very knowledgeable doctor!I have been looking for a doctor like Dr. Bilof my entire life! She listens and truly cars about what you’re going through.I absolutely would recommend her to anyone looking!!

Ch
Review №43

Kelly is so compassionate and truly loves what she does. Having that connection with a provider is so important and you’ll for sure find that here. No concern is ever too small and you will be comforted knowing you’ll have her full support. So happy that I’ve found her!

Ka
Review №44

This practice is amazing. The people are very knowledgeable, polite, and helpful. I’m not a big fan of going to the doctor but they have made it easy and hassle free for me. I recommend Kelly and this practice for your health and general medical needs. It’s also conveniently located just off the 101 and easy to find. They have the latest and best diagnostic equipment which is not available at most other Phoenix practices.

Al
Review №45

I can go on for days about the services. I love Kelly so much she’s definitely in it for the love of her patients. She listens and suggests things instead of just assuming and prescribing. Kelly will forever have me.

Ka
Review №46

Kelly is an amazing NP. She really took her time to listen to my concerns. She is very kind, professional and personable. I am so happy to have found her!

Mo
Review №47

Kelly is an excellent practitioner. She listens intently, explains resolution thoroughly, has a friendly/professional disposition, and shows true care towards her patients.

Ta
Review №48

Prime Gyn has restored my faith in medical care. NP Bilof listened, was proactive and also proposed different treatment options. She along with her staff are so kind and professional! I didn’t think there were any good ones out there like her anymore.

Da
Review №49

I struggled for months at my old OB office who didn’t seem to listen. It took one consultation with Kelly bilof for her to run a ton of tests and get to the bottom of my problems! Corrected them and made my life so much easier!She treats her patients amazing & that’s what these offices should be about.

An
Review №50

Kelly and her office are amazing! Kelly takes so much time and does not rush, so personable and makes appointments a breeze. Clean office and nice staff. I highly recommend.

Am
Review №51

This place is phenomenal! Kelly is the best! I was having difficulty with weight-loss and not only did she help me loose the weight also helped me figure out problems I didnt know I was dealing with. I have so much Gratitude for her!

Do
Review №52

This was my first visit and I cant express how grateful I am for the excellent care I have received. The office staff was wonderful, and Kelly was so compassionate that I knew I was under exellent care. Thank you so much, Kelly and staff!

Va
Review №53

Kelly is wonderful. Incredible attentive care and service. So smart and really fun to be around which is an added bonus for sure. Highly recommend.

Ma
Review №54

Kelly is the absolute best and makes you feel welcomed and 100% comfortable at every single appointment. I highly recommend!!

Er
Review №55

Kellie takes the time to listen and wants to work WITH you, not just tell you what she thinks you should do. I love that I can use the clinic for both general health and women’s health, it’s really convenient.

Mi
Review №56

The front office assistant is courteous and helpful. Kelly Bilof has the best bedside manner and is so knowledgeable and informative.

Ta
Review №57

Kelly is so knowledgeable, easy to talk to, and has such a bright personality she puts you at ease from the first moment she walks into the room.

Ak
Review №58

I so love me some Dr.Kelly she is so personable so understanding she makes sure you make the right decisions…the best women’s doctor I ever have..

Mi
Review №59

Kelly is extremely kind and listens to everything you have going on. I would recommend her to anyone!

Gi
Review №60

Kelly is awesome! I love this place! She is smart and thorough! Thumbs up

Is
Review №61

Kelly is very knowledgeable, patient, caring and professional! I really highly recommend her.

Je
Review №62

Kelly is wonderful, attentive, responsive and compassionate. I highly recommend her!

An
Review №63

Was such an amazing experience to have my doctor take the time to get to know me and help me. I would recommend her to everyone !

pa
Review №64

Best experience ever . Came here for my Nexplenon removal and I didn’t feel a thing . Kelly is amazing

Sh
Review №65

The best OBGYN experience I have ever had! Referred my friends immediately!

La
Review №66

Kelly is terrific! Excellent provider! Intelligent, thoughtful, and knowledgeable 👍

al
Review №67

Great experience. She was very thorough and made me comfortable through the whole process.

Mi
Review №68

Kelly is the best GYN primary Dr in the Valley!!

Am
Review №69

If I could give Kelly and her staff 10 stars, I would EVERY time. Enough said!!!!

Mr
Review №70

Kelly NP actually takes time and listens to her patients!…what a concept!

Ge
Review №71

A great Dr. Always willing to listen and care for my needs.

sh
Review №72

Super great staff and overall experience, would definitely recommend!

Information
10 Photos
72 Comments
4.9 Rating
  • Address:20325 N 51st Ave Ste 100, Glendale, AZ 85308, United States
  • Site:http://www.primegyn.org/
  • Phone:+1 602-848-2520
Categories
  • Gynecologist
Working hours
  • Monday:8 AM–4 PM
  • Tuesday:8 AM–4 PM
  • Wednesday:8 AM–4 PM
  • Thursday:8 AM–4 PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Accepts new patients:Yes
  • Appointments recommended:Yes
Parking
  • On-site parking:Yes
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