I showed up at the last minute today, 10 min before they closed. Ann was above and beyond professional and accommodating. She did not rush anything and did not make me feel like I was putting her out. I get routine lab work done and I have found my new favorite place to go. Your treatment of people speaks volumes. Thank you!
DO NOT TRUST THEIR RAPID DRUG PANELS! I came here for a drug screen prior to taking a DOT drug screen for my employment. I asked for whichever test was closest to the DOT tests. I was told the rapid tests were as accurate as the sent-out tests, so I did that. I tested negative. A week later I tested positive on the DOT 5-panel screen. My trust in this company has screwed up my job and cost me thousands of dollars. Also I was charged $10 more for the rapid test than what was advertised on their website. I would go elsewhere for testing if it can impact your employment.
Had an appointment and they even texted me to confirm an hour prior to my appointment. It’s a 48min drive from my home. I show up early and there was a sign on the window “closed due to staffing and weather” 🤯 lucky Arcpoint labs is near by and squeezed me in.
Closed again when called ahead of time. Nothing was left on voicemail and or returned messages. Saturday is NOT a holiday. This needs to be posted and communicated better than a simple piece of garbage paper sign.
I would like to say first and foremost that Kris at this location was absolutely wonderful to work with, she was very personable and extremely friendly which helped my stressful situation. One of the best customer service experiences ive ever had. I would like to give a higher rating, but cant as of right now. I went in last Wednesday 11/9 for a standard 5 panel drug test with levels for a personal matter, of which I needed the results by yesterday 11/16. Its now 11/17 and after multiple voice-mails since yesterday I havent received any updates. I was assured that even though the standard turnaround time was 3 days possibly longer for a retest due to a positive result. I am hoping to get them today and I understand the lab doesnt perform the levels test themselves so they dont have control over turnaround time, but they should give accurate timing.
Kris at the Mayfair location was by far the most timely and friendly medical worker Ive met in a long time! Prompt service, engaging appropriate and entertaining conversation that didnt take away from the fast service and had me leaving with a smile determined to give a well deserved review! If Im ever in need of services anylabtestnow offers again I will surely try to make it happen here.
Ive been going to this location for probably 7 or 8 years for thyroid panels and its always been perfect. Kris is awesome. Shes helpful, prompt and knowledgeable every time Ive needed something, and all of the staff has been the same. Id recommend it
AVOID BOTH LOCATIONS!!! Please read detailed review below! 👇*** Wisconsin Community Services is wonderful! Highly recommend if you are in need of these services! 3732 W Wisconsin Avenue MilwaukeeFirst went to Any Labs location in Wauwatosa around January of 2018 for a requested 10 panel. The woman that collected the sample took two HUGE CHUNKS of hair! I left sobbing! I could blindly feel the huge chunks on the back of my head that she took out and a year and a half later I still get comments on them from hairstylists every single time I go in! I honestly was traumatized by the experience! (Yes, I fully realize the vanity in it and there are much bigger problems to have in life, but I think most anyone would be extremely upset about a careless hack job to their head! You need only consider the time and money so many people spend on their hair, hair products, wigs, hair loss treatments etc You cant place a value on your time, money, body, and results!) About a year later, I needed to have alcohol hair testing done. I still was so traumatized from the first experience that I delayed going in for a long as possible. I finally decided to try their different location instead. I went in and, with tears in my eyes, explained what happened the last time. I showed the woman there(Anna) the chunk that was missing and she was shocked! She admitted that they took MUCH too much hair, actually took a picture of it, and said that they were going to speak to the person that did it and put out a company notice on it. I felt slightly better and felt encouraged that I could try trusting someone else. We completed the service. On May 18th, I received the email results and my stomach dropped and was in knots when it appeared to only show what appeared to be all drugs and no alcohol! I tried to remain calm as I called them hoping that it was a mistake that could be easily fixed or that perhaps I was just reading it wrong. I spoke to Anna again that same day. I am generally a very laidback, people pleasing person who would rather let something just go and inconvenience myself than rock the boat and speak up for myself, but I got even more and more upset as she argued with me over what I asked for! Finally (I feel as an attempt to get rid of me) she said she would speak to the manager/owner. As a long time business owner myself, I fully expected to receive a phone call later that day showing great concern over the mess they made! I gave them over A WEEK to address things! Far more than enough time to try to make amends and be professional! I can only assume they hoped Id just go away! I only received a barrage of calls/emails when I decided to fight and I filed for a dispute of charges with my bank! Regardless of which specific service you need, Im certain it is far too important to you to be placing in the hands of careless, bungling, unprofessional individuals! There are other businesses nearby that are FAR better! DO NOT take a chance at either of these places!
Had to do a drug test for employment and the requirement was to drink a lot of water before coming. I had my appointment at 9 am (They accept walk-ins) and woke up with a full bladder. I headed out earlier and reached there 10 minutes earlier and found it open though on Saturdays they open only at 9 am. Thank God I was able to get my test done earlier. What a relief!!!😜 The staff walked me through the process and I was done in a few minutes. Yeah!
Kristine was absolutely amazing! Friendly service with a smile and got scheduling, testing, and results in no time at all!! Extremely satisfied with this place. 5 stars.
Went in for a test and was nervous but the lady that was doing the test was super friendly and made the whole experience enjoyable. I would recommend this place it was quick and not stressfull
On their website they say 3-5 business days which is a lie. It actually is a week. They need to fix the wording of that.
Speed of service is what sets the apart from other test locations. Usually take 5 minutes.
Very dissatisfied called ahead due to driving 70 minutes and nothing on answering machine stated closed. Only stated normal hours till 2pm. Very dissatisfied...
The employees are friendly and excellent at what they do. They go above and beyond to assist you.
Staff was extremely knowledgeable and helpful. I wouldnt go anywhere else!
Literally didnt know how to read a test, but is working there! Completely mind blown.