I wanted to take a moment to express my sincere appreciation for the exceptional care I received during my recent visit to your Bandera Rd. location in San Antonio, Texas. The Physician Assistant-Certified (PA-C) and the entire medical staff were outstanding in their efforts to guide my medical treatment, address my concerns, and ensure that all necessary tests were conducted efficiently.From the moment I arrived, I was met with professionalism and kindness. The PA-C was incredibly knowledgeable and took the time to thoroughly explain my treatment options, which greatly reassured me. The medical staff was equally impressive, working seamlessly to ensure that my visit was smooth and that I received the best possible care.I am grateful for the effective and efficient manner in which my medical needs were handled. Your teams dedication to patient care is truly commendable. Thank you for providing such a positive healthcare experience.
Went in for my annual wellness exam. The doctor was great and very knowledgeable and attentive to my needs. They do a wide array of men’s health related services. I’ll definitely be going back and I highly recommend this location. Overall fantastic service!! 5 stars
Great experience, cool & convenient place to go for referrals and annual exams. I’ve been attending several locations for a few years and get solid customer experience on all occasions (except one time, and I think he was just having a rough day). Nice doctors, good conversation, and overall a fine establishment, 5 stars!
Great experience. The best I’ve had in San Antonio. They able to provide a wide range of medical care with everything from primary care to testosterone and mental health. The doctor was super knowledgeable and easy to talk to. Would highly recommend to any guys looking for a new primary care provider.
I am a regular patient that normally goes to another location. After my visit today, I will be going to this location going forward. Staff was very friendly, prompt and professional. They took my labs on site for my annual exam I do every year for my company’s wellness program. I have a follow up next week for the results. Great experience!
I confess that my previous experience with Total Men’s Primary Health has spoiled me. This time I was sent to a different location and was a little disappointed (that I could not get into my usual location) But, Adam and the team at the Bandera and 1604 location quickly proved that they were up to the task. Fantastic experience, quick to respond and explained everything very well. Now I know that it isn’t just one location that provides this kind of service.
A very clean office, Receptionist was welcoming, Medical Assistant was friendly and professional. PA Castillo was great. He listened to me and explained his plan of care in detail…..even tried to help me find the best med prices on GoodRX. I would highly recommend Total Men’s Primary to men trying to get back on the healthy track!!!
Im giving 1 star because the doctor here is great and I thought the same for the nurses. I wont say names but you should not argue with a patient over weather or not they explained charges to donate blood. Any person would donate elsewhere when told it would be 100.00 because its not covered by insurance.This place may be good for people without insurance but if you have insurance they weasle there way around it to come up with bogus charges. It felt like everything I went in they had some extra fee on top of my injection fee. I have never spent so much money on labs and primary visits.Dont be like me and waste time and money on this place, I was told multiple times I would be referred to a urologist but they never did. so I looked into it myself and found a way better source for my medication and it costs me $0 with my insurance.
This clinic is very professional and with a rapid check in. A fair amount of parking that adds to a stress free visit. I recommend this place for your medical needs.
They gave me an appointment within 3 days. Was called back promptly with no wait. Staff are friendly and careing. Dr Casillas listens to you and works with you to develop a complete health care plan. I had a lot of anxiety about finding a primary care provider... this was an easy choice.
Total mens always takes good care of me. Most of the time I am in and out within 10 minutes of arrival. They make things quick and easy and they dont waste your time which I really appreciate. The staff is always professional and easy going. I will definitely continue using their services.
Staff was friendly and knowledgeable. Doc was great , straightforward and made me feel at ease with my concerns! Definitely recommended them to friends and family.
Nice location. Friendly staff. Dr listened to my ails and set me up for imaging studies and blood work to determine cause if pain. May just make this office my primary carePhysician.
My husband made appointment with this clinic weeks in advance went in person and was given another appointment because he wasn’t fasting something that he wasn’t told since the appointment was set. Insurance license and all information was given at the time when he went in. Went back weeks later on appointment date was inside talking to Dr when they pull me out to tell me my insurance doesn’t cover! I don’t understand how this happens! Mind you we were the only ones there it wasn’t like it was full of people and so busy for this to happen!So unprofessional as soon as we walked in the two receptionists talking about another patient in front of us when checking us in took 2 minutes we were left waiting until they finished their conversation. I will never recommend this clinic to anyone anywhere!
I would like to thank Tiffany & Ashley for the outstanding service I received this morning. They were very professional and really took care of me.If you’re looking for an excellent service provider, look no further. This team (Tiffany, Ashley, & the provider Adam Casillas) will exceed your expectations.Thanks for everything. 🙏🏼
All went great with my appointment yesterday. I was greeted, seen fast, and out of there! I will be returning when needed!
Great first visit. They were fast, friendly and genuinely caring. Did not feel rushed or unattended to. The appointment time was met and the ease of process was great.
The staff at Total Men’s are awesome! Dr. Adam was super efficient, really caring, and just a genuinely nice guy. To the guys out there, I definitely recommend him if youre looking for a great primary care doc!
I really enjoyed the visit at your office today, everybody seems to be very caring and Attentive to my needs. All my questions were answered and I can’t wait to move forward and gaining a better life. Thank you very much.
EFFICIENT. DILIGENT. TIMELY. arrived to my appointment 10 minutes early and was seen immediately. Dr. Casillas addressed all my concerns and provided thorough insight. Front desk staff is beyond friendly and accommodating. Thank you!
It was easy to book an appointment online. The online check-in process was fast and efficient. My appointment when very smooth and the provider answered all of my questions and discussed the concerns I had.
Dr. Casillas is great, easy to talk to, and doesnt make me feel uncomfortable. The other staff members are friendly and ensure a quick and timely appointment. I think Ive found my permanent doctor for the foreseeable future.
Extremely welcoming environment. Staff and Dr. are helpful, informative, and friendly. Don’t waste your time anywhere else, come by and see them. You won’t regret it!
My appointments have always been comfortable and attentive. Staff is top notch always!
I used Total Mens primary care for the first time today and the whole staff was polite and efficient. I was able to get in and out quickly and the doctor was able to tell me what we would be doing as next steps and what to expect in my follow up appointment. Highly recommend
This place is great with good people. felt comfortable while i was there. Quick service and Appointments are accurate, no waiting an extra hour or so.
From the moment I called to make my appointment, the staff was very helpful and understanding ( I ended up having to reschedule numerous times). Sorry about that. Day of my appointment staff was cheerful and always willing to answer any and all questions I had.Dr. Casillas was very sincere in his approach. Didnt beat around the bush with explaining things to me. Which is something I appreciated. Im very happy I have found Total Mens Primary Care.
Did not have a very good experience this morning at this location, and this is not my first time using Total Mens Primary Care for annual checkups. I scheduled the earliest appointment available @8am for annual exam, pre-filled the survey online to include photo ID and insurance card photos (front and back), demographics, etc. I arrive and am told to provide all the same information again. What was the point of the online survey then? Afterwards, I wait 45 minutes just for the receptionist to tell me they cant verify my insurance information and they wont see me anymore. Complete waste of time and rude receptionist. Only giving two stars because the online interfaces are very user friendly, I just wish the employees would actually use the information provided online instead of having to do the same work twice.
Did not have a very good experience. Went in today for the results of my yearly physical was told I was being charged for the doctor looking at my knee. The doctor never looked at my knee, and when I explained. That to the reception, they told me he did. The doctor never looked at my knee. I told him sometimes I have pain in my knee and he just told me I have arthritis never looked at my knee never had a conversation besides that. once I told him I was not going to pay they change their story and said I was getting charged for the results of my physical when asked if my insurance does not pay for my physical, they said no so I was going to hand them. My credit card asked how much they are going to charge me. She rudely told me that she has been trying to tell me and I am not listening. I was just asking questions and they got upset about it. They were treating me very ugly. All because. I told them the doctor never looked at my knee I felt uncomfortable. I felt like this was a scam. I will never recommend this place to anyone. According to them. My physical is paid for, but I have to pay to get the results
Excellent service went in for sciatic nerve problem since Monday can right out with no issues and feeling back to 100%
The location is clean and nice looking inside. I didn’t wait but a few minutes to be seen. Staff is very friendly and everything went smooth. I had a quick direct consultation identifying the issues and treatment. I would highly recommend this location and any other locations related with this company. I have had the same great experience at the other locations as well.
Great primary care! Highly recommend if you are looking for quality care.
This was a GREAT experience! I havent had a physical in a few years, and I was afraid of what to expect from my visit to TMPC. When I arrived I was greeted warmly and respectfully. Check in was a breeze and the nurse that did my blood work was a pro!
Great and professional team I was in and out . I came to get my annual bloodwork and physical . No copay needed with my insurance .
I went in without an appointment to have chronic cough and sinus drainage treated. Without an appointment, I waited for 45 minutes or so. No too bad in my opinion. The health care provider was empathic, friendly and professional. I was treated and left with 2 prescriptions to go with a steroid shot. My Medicare and supplemental insurance was welcomed. I’d go back if I needed non emergency medical care.
Staff was very friendly & professional. Was checked in & taken back almost immediately. Once in a room the everything went quick & smooth. The Dr came in an was very professional & I felt very comfortable explaining my situation. Which hardly ever happens. Over all it was a great experience!
The first minute I walked in the office I was impressed with the staff. Dr Adam was awesome and the rest of the staff was friendly and welcoming. I will definitely be using and trusting them with my health. 🙌
WE WENT THERE AFTER MY HUBBY HAD A STOKE HAD A GERAT EXPERIENCE MY HUBBY GOT TREATED SO WELL . PEOPLE WORKING THERE HAVE SUCH BEAUTIFUL HEART AND BEAUTIFUL ASWELL. AND I WOULD LOVE TO THANK THEM. SO THANK YALL. MAY GOD BLESS. LOOKING FORWARD FOR HIS NEXT APPOINTMENT
A very easy process and things went very smoothly. The staff was friendly and quick, but very thorough..
Great experience, staff was welcoming. The level of professionalism and knowledge is above expectations.
Not just for men! I was referred and they were able to see me right away. The staff was friendly and the PA was insightful and helpful. Highly recommend based off my great experience.
Being a sufferer of major white coat syndrome l felt comfortable and welcomed from the minute l walked through the door! And Dr. Adam was beyond amazing! He actually listened to everything l said and addressed every need professionally and compassionately. I now have a REAL doctor and a place l can go for any medical needs!
Friendly staff, clean facility and quick appointment. All ++++ in my book.
Todays visit was brief but delightful. Upon entering, I was warmly welcomed by friendly faces. The entire experience was fantastic, and everyone I encountered made me feel completely at ease.
Doctors were very informative and I got blood work results in a couple of days.
I appreciated that I could do all my pre-appointment paperwork online. The dr was very engaging and made someone like me, who hasnt been to the dr in a while, feel comfortable and welcome. I also appreciated the kindness of the front desk staff/nurses as well.
Easy to schedule online and they brought me back on time for my appointment! I didnt have to wait months to get in. Dr. Adam and the team were great.
My appointment was for 2:00 and they were with me by 2:02. The process flowed flawlessly as they were professional and personal. I was in and out in less than 30 minutes with all of my needs met. It was a wonderful first time experience!
Overall, it was a great service. It was completely contactless and fast experience which is important during this time. I’ve recommended them to family and friends!
I can’t say enough how much I appreciated the kindness from the staff. They were prompt to welcoming me and addressing my needs. The provider was very thorough and professional. It didn’t even feel like I was at Dr office visit. It was like I was talking with a friend about what’s going on with me at a personal level. Never felt rushed or intimidated. I would highly recommend this company to all my friends and family.
The Medical Assistant, Ms. Ashley & the other M.A. are very thorough, thoughtful, & do their duties in a professional manner. They make you feel as if they care. I am very satisfied with the service that I receive at that Total Mens clinic. Im the healthiest Ive been in a long time.
Great first experience with Mens 1 ry care. Very friendly and highly recommended.
Dr. Adam and his staff are so down to earth. As soon as I walked in I was greeted and was told that they had been expecting me. Service was very fast and professional and I will definitely recommend them to all my friends and family.
Just had my first visit at Total Mens and it went well! Scheduling my first appointment was a breeze. The doc at the office today was filling in for the doc whos normally there, but she was very attentive and answered my questions with care. I like that theres multiple locations and so Im able to choose the office in town that best suits me.
Went in for my first annual physical in over 7 years. Adam Castillo (as well as the nurse practitioner—can’t remember her name) was knowledgeable, very personable, and easy to talk to. I really appreciate that I was able to get an appointment scheduled last minute because it seems like so many clinics in the area aren’t accepting new patients right now. Any guys out there who need primary care (or pretty anything), I suggest going here!My only complaint is that there was a bit of a wait (only about 25 minutes), but it wasn’t much and definitely worth it for the care I received.
Went in to see Dr. Adam and was super nervous due to the fact it’s been awhile since I’ve been to any sort of doctor. Upon arriving the staff and Dr. Adam himself had me in a very calm and collective state, he listened to what I needed and assured me that everything was good and got me what I needed. Never thought I would have a primary care physician but Dr. Adam’s and his team has my business from here on out! They are amazing and I 10 out of 10 recommend!
Adam Casillas was great. Was very thorough in his explanation and what the plan would be for treatment.
The team was courteous and generous with their time in explaining their mission and steps toward wellness.
Today was my first visit to establish a new primary care physician. I could now made a better choice. Staff is friendly, courteous,, and professional. Would recommend to all to schedule an appointment.
I had my first appointment today. I am thrilled to be going to this office. The front office staff was very helpful. The nurse that took my vitals was very respectful and knowledgeable, and the Doctor was awesome. He talked to me like a normal man that cared about what I had to say. He was very interested in my goals and wants to help me to get there. Great experience, definitely switching my PCP to Total Mens Primary Care.
Wow, that was easy! Plenty of appointments available. All paperwork completed online in advance, no additional paperwork required upon arrival (I hate it when other places make me fill out repeated paperwork). No wait. Blood work completed on-site. Great staff, clean facility. It couldnt get any easier to see a doctor. Go make an appointment!
Great staff and facility. Highly recommend for men’s health.
I feel very comfortable every time I visit!Im glad to have found this office. All staff are very personable which is a huge plus. I dont feel like a stranger. The care providers Ive had appointments with are genuinely helpful. Finding a primary care provider has always been something I hated the thought of and even when I chose one it never felt like a 100%. Today I have no hesitation reaching out to make an appointment at this office to take care of my health needs. They also do a great job of communicating by text messages which is really cool. My 5 Stars are earned not just handed out. Thank you ladies and gentlemen at the office for a great experience thus far.
I would give this location 10 stars if it were possible! Every staff member was welcoming, professional, friendly, and knowledgeable. Scheduling an appointment is no hassle and they have urgency to get you seen for your appointment. They listen to your concerns and work diligently to address all concerns. I believe I’ve found a home! Thank you!!!
I went there today for a personal physical and the experience was beyond 5 stars. They are very professional and attentive. Overall it was a great experience and I highly recommend them to anyone needing medical attention.
Lets be honest, most men fall short when it comes to managing their healthcare. Its not that were lazy, dont care or dont have concerns about our health. Its the fact that most doctors offices are outdated, over scheduled and to make an appointment is just a big hassle. Aint nobody got time for that, and thats why I love Total Mens Primary Care. The new patient scheduling process is so easy, you do everything online and then just show up. The facility is modern and since it caters to men youll feel comfortable and confident with the doctors and faculty you deal with. They take just about all insurances and I really like the fact that they do lab work in house. Who wants to leave a doctors appointment just to have to schedule another one to get lab work done and sometimes pay an additional fee. My initial visit was so easy to schedule and went so smooth that I kind of regret not coming here sooner. I made the mistake of seeking an endocrinologist to help manage my Diabetes, and the doctor at Total Mens told me he could work with me to manage my Diabetes and not have to pay specialist fees to an endocrinologist which will save me money. I couldnt be happier with the service I received and Ive already reached out to my sons to schedule their appointments to get their annual physicals done at Total Mens Primary Care.
So I was trying to go to the place next door its an urgent care but I got there right at lunch time and they said they couldnt see me. I was about to get in my car and I noticed the total mens primary care right next door.Even though Im a woman I decided to go in there and check and sure enough they had no problem seeing me everybody was super professional and very accommodating.I was in and out of there in literally 30 minutes.Great experience, very thankful that they could help me.Oh and they also have an amazing snack bar in the waiting room!Thanks again,Sara
Awesome place! The online scheduling was so easy. I got seen the same day. The staff was amazing and very professional. Great customer service. This will be my go to place from now on.
Very fast and professional, made the experience great and wonderful staff.
This was my first time at Total Mens Primary Care.The process was fast and easy to set up appointments. Friendly and very professional staff, with a clean office! The doctor listened and acknowledged why I was there; he allowed me to ask all my questions and took his time answering them.If you are looking for an excellent primary care doctor who communicates well, is well organized, and gives you the care you deserve, this location on Bandera and 1604 should be your next stop.
Dr. Adam was extremely easy to talk to. Had to have my blood drawn on this appointment and I literally didnt feel a thing. Ive had painless blood draws before, but never one where I didnt feel it.
Great overall experience. I was able to make an appointment in short notice. The nurse who assessed my concerns was very nice and thorough. I highly recommend Total mens primary care.
Staff is very friendly. Office atmosphere is extremely relaxed. And not to sound like an old bitter keep off my lawn man... but the lack of kids and women makes for better availability. Other offices have appointment waiting time two months out!
I had a lot of anxiety going in because I had not prioritized my health for too long. Coming in everyone made me feel right at home! Plenty of reminders coming up to the appointment by email and text; everything was meticulously laid out so there was no uncertainties. Doctor was very knowledgeable and didnt seem phased by my multitude of issues. Cant recommend enough.
Awesome experience as a first time patient! Loved everything about the practice! From booking the appointment and check in with Ashley, vitals and history with Tiffany, and especially the medical consultation with PA Casillas, they are all amazing! Best doctor visit Ive experienced and am so glad I chose Total Men’s Primary Care at Bandera as my PCP!
Awesome Doctor and Staff. I felt really welcomed and comfortable. And was seen and attended with little to no wait.
Friendly, Professional, Fast, Clean.Went in for a physical and the staff were very patient and knowledgeable. It was a very thorough physical, and I was not left with any doubts or questions. The atmosphere and treatment will have me coming back whenever I am sick and at least once a year for an annual checkup. Definitely recommended!
Visited this clinic based on feedback from some of my male friends and neighbors that this was the best place to go for men’s checkup. I went to go get my annual physical and let me say it was a pleasure visiting this place. I don’t like to go to doctors 🥼 office as most men don’t and this was a very seamless and easy and comfortable visit. From the time I walked in to consultation and the blood work done. All went smooth with no issues. Best of all the young lady drawing the blood was amazing. No poking or prodding for a vein. Found the vien and quickly drew the blood with no pain of issues. I would really recommend this to any man wanting a good experience at the doctors which most of us dread visiting for a good comfortable and easy visit. Thank you!
I was able to get an appointment the very next day. I had a great experience overall. Friendly and helpful staff, plus the provide free snacks and a drink! I highly recommend Total Mens Primary Care - Bandera!
The staff really made me feel welcome. Snacks, water, coffee, etc. while you wait. My appointment started on time and went by quickly, but not too fast. I felt like they were very thorough with my evaluation. I’ve already recommended their services to a few folk I know.
Total Men’s Primary Care truly is reinventing male medical care. I was suspect that it would be as easy as the website promotes – but it truly was as published online. I entered medical information in one time, I was seen on time (maybe even a couple minutes early), and I had a very casual conversation about my health and needs. I have my follow-up already scheduled, so I am a repeat patient now.
I’ve been to two locations now and find them to be perfect for us men who want to be seen soon by knowledgeable, relatable providers. Ms. Alex (Potranco/211) is great and Mr. Adam (Bandera/1604) is very good at explaining things on layman’s terms. Both locations are in shopping centers, so parking is free and convenient. If you do not like long waits sitting in offices, and you want prompt attention from great people, try Total Men’s Primary Care.
First time coming to this clinic, quick and easy registration, prompt service, and helpful staff.The provider was attentive, cared about my concerns and was even helpful with an issue I was even being seen for. I will definitely be returning for any subsequent medical concerns.
Excellent doctor, nurses and front staff. Very kind and full of knowledge. The waiting room was very clean with complimentary drinks and snacks but there was no waiting, I was into the exam room quickly. They are upfront with any costs if you are there without insurance like I was. I will definitely be back! I found my new doctor!!
First time patient & couldn’t be more pleased. The staff as well as Dr. Adam himself were very friendly and were ready to answer any questions I had, already sending him a referral.
First time using this facility. Staff from Admin, technician to Dr, were all consummate professionals. Service was fast, Dr was professional yet made you feel very comfortable and did a detailed exam on me. Was an excellent overall experience. Would highly recommend them for outstanding service.
I went to Total Mens Health because the Low T center is stopping Primary healthcare. The Staff at TMH was excellent. The Provider was very helpful with any questions I had. He had a great bedside manor. I am looking forward to working with TMH for my medical provider. I highly recommend their services.
It is hard to find a good doctor these days and if you do- they almost certainly won’t be honed in on some of the specific needs of men such as hormone balance- you’ll need to see a specialist for that. I went to total men’s today for the first time. A few observations:-I was not rushed- I’m a medically retired veteran and even though I came in with a list- the PA made sure to cover everything to my complete understanding.-My opinion was respected. I’ve learned through a lot of medical procedures that you need to be educated in your health. The PA wanted a dialogue, not to simply dictate to me. It was a positive.-I left with a clear plan as well as expectations for next steps.This was an excellent experience and I have much to compare it to. I highly recommend at a minimum- give them a shot. You’ll see right away what makes them different.
Very happy with the office. Ive been a Total client for a few years but just transferred to this office. I found them to be really informative and willing to discuss all my options during the physical.
Amazing experience here. Dr was attentive and really listened to me and felt like he actually cared. Didn’t feel rushed or like just another number like at other places.
Very clean facility. Receptionist all smiles. Medical assistant was great. Provider, Adam Casillas has excellent Customer Service and very personable!!! He explains everything, and gives you an opportunity to ask questions. Very rare these days in Healthcare.The entire TEAM was Amazing!!! Highly recommend.
Ive just recently moved to San Antonio from Reno and was in need of a new primary care doctor. I happens upon Total Mens Primary Care. I had my forst visit today and was completely pleased with the friendly staff, comfortable office and still professional treatment I was greater with.
Total Mens Primary Care was exactly what my friends said it was. A great place with great people who work there. My doctor that I had an appointment with Adam, was a great doctor. He was very professional, and seemed very knowledgeable about what he was doing and talking about. I’m very thankful I found myself a new doctors office. I highly recommend Total Mens Primary Care to any man looking for a doctor.
This place is AMAZING! They got my boyfriend in within a couple of days, and everyone was so friendly and relaxed. Going to the doctor can be really annoying, but they made this a great experience. Could not reccomend them enough!
Total Men’s Primary Care did an awesome job! The staff were friendly and informative and there was very little wait time. I got taken care of and I am very satisfied with their services!
Great experience. The Staff and Doctor are very friendly. You can feel this place is a judge free zone, compared to other places where you don’t feel welcomed. More clinics should be like this!
Overall a very fast and (mostly) painless experiences.The only pain I felt was the swab in my nasal cavity, but granted theres never a pleasant way to do a proper COVID test. The receptionist was great and understanding of the situation and the nurse who administered the test was kind and very professional in how she explained and conducted the test. Excellent experience with fast results. Thank you 😊
You get seen quickly, the staff is very well informed, feel like you are really being taken care of and that they care you get better from whatever ails you. Great service
Was able to get a quick appointment. Doctor was very easy to talk to and understood what I was dealing with. It was a very positive experience and I will be using Total Mens as my primary care provider moving forward.
Finally found my primary Dr. Right away. I was seen and discussed plans to start my recover within days not weeks or months. Solutions is what we as patients want.
Dr. David Medrano is a godsend. He’s a very patient person who genuinely cares about his patients. He always takes the time to explain things to me. He’s diligent in making sure my health is the best it can be. The entire staff is wonderful , We’ve never had an issue with either of them. Office staff is great and very friendly and professional! I would recommend Dr. David Medrano to anyone seeking a kind, compassionate, and brilliant doctor!
I went in for a physical. The place is really nice and clean. The staff was also very polite and prompt. They were very thorough with the physical as well, even covering mental health concerns. I would highly recommend Total Mens Primary Care to anyone whos looking for a doctor.
Love this place! Super clean facility, the staff was super nice and friendly, and super quick! Making an appointment was also very easy online. I was in an out in less than 30 minutes for my annual physical. They even had snack and drinks for when I was finished with my blood work👍
Quick and efficient medical attention. Very welcoming. Thank you again.
Made an appointment to get a covid test and was able to schedule and get a same day appointment. As soon as I got to the clinic I was greeted and didn’t have to wait before being seen. Staff was friendly and very helpful, in and out of the appointment in less than 20 minutes! Will absolutely be coming back here if I need another covid test or for other services they provide. Highly recommend if you want a super quick and easy covid testing experience!
Had an appointment today, showed up at the time and had less than 5 minute wait. Got in and seen and everything was great. Everyone there was professional and considerate.
It was awesome and easy to schedule. Staff was super friendly. I didn’t feel terrible for not having annual appointments. Just happy to be on the right path with a great team.
My appointment was quick and easy. I got in fast and received all the treatment I need without any hassle. Doctor and nurses were all accommodating and polite.
Great experience from the start. Clear communication, excellent access to info and for questions. Clearly designed for health care based on mens tendencies.
It was time for me to get an annual check up, and I was glad to see that there was a men’s clinic so close to me. Staff got me checked in quickly, and I was see on time which is rarity at any clinic or doctor’s office. Vitals were taken, a quick medical history, and I saw the doctor. I had some blood drawn, and I was on my way. I look forward to having Total Men’s as my primary clinic.
Great first time experience! They were able to get me in for my appointment ahead of my original time. The staff is very helpful and they have a neat and clean facility.
Very friendly staff and accommodating. I texted using the appointment reminder explaining I was going to be late. They notified the clinic was able to be seen the same day.
Great place wish I would have found it sooner feels just like home
Had a very good experience with my first appointment at this location. The doctor listened very well and made sure all my concerns were addressed. Definitely my new primary care.
New Patient...No waiting everyone so professional and informative extremely nice professional place
Very fast service; the girls at the front desk are very helpful and informative along with the medical assistant doing vitals and taking blood.The doctor I saw was also very thorough, informative and patient.Everyone has been very pleasant to deal with and I would recommend
Being new to the area, Ive just had my very first visit, and am satisfied with my choice of provider.Every interaction I have had with team members at Total Mens Primary Care - Bandera, has been a positive to-date, and I appreciate the experience.Kudos to the entire team!CRA
Very helpful staff was in and out quick but did not feel rushed all of my concerns were addressed. Very happy with the overall experience.
Very professional and prompt. I felt very comfortable with the staff. If you want a good medical experience and a staff the realizes that you are the patient and not a name on a form, you should make an appointment today.
Great attitude by everyone. Very helpful and courteous.
My visit was way better than expected have been to other large chain walk-in clinics and my experiences have not been that great total mens was amazing the staff was very courteous and they seem to really care about my issues definitely recommend if youre a man looking for care this is a place to stop by
Had my initial visit today at Total Men’s Primary Care and was very happy with the experience! They took their time with me in compiling family history and background while making a couple of suggestions for future goals. It was great!
First class service from the moment you walk in the door. The ladies at the desk are both understanding and medical professionals. The experience did not change as I was taken to my exam room. The conversation made it as less stressful than it is usually is when getting your vitals and exam done.
Awesome service. Basically no wait at check in. Was taken back to exam room, provider came in as soon as the usual vital signs/med rec was completed. Answered all my questions, got the labs ordered that I needed. Happy to have switched to this clinic.
Great people, great service quick wait time, the nurse who drew blood was more talented than ive seen in other offices within the company
The appointment was super easy to schedule. I was able to schedule for a time that was convenient for me. I filled out everything online before the visit. Once I arrived they immediately began to help me. The staff was friendly and made me feel comfortable.
I definitely enjoyed my first-time visit. The front desk and professional staff was amazing. They answer all my questions and concerns which I felt comfortable through my visit. 👍🏾
This has been the worst experience I have had from a medical provider. My first visit was at Total Men Bee Cave office to get evaluated for low T. I saw the PA Mandy. She was very friendly and professional and explained the what I needed to do to get me back to my levels. However a big concern for me cost. I asked her about the cost and she mentioned that I need to speak with the front office admin. However, she did say it about $35 per visit which is my coPay w my insurance. I end up getting my first shot at that location. However, I live in San Antonio so schedule my next 2 appointment were at the Bandera office. Before leaving the Bandera office I once again asked the front desk admin to confirm my charges and she told it only $35. To make a long story short, I started getting email and text messages that I owe them $167 for charges I didnt authorize or was told about. Not once did they mention they they had to get approval from my insurance for charges. Not once did they tell me that my insurance was not covering certain services. They let me to believe that my co-pay would cover every. All this time I was told from totalmen that my cost was $35 per visit which I paid before I left the office. Not once they the office staff told me I had other changes on my account. I have spoke with Tess, manager for Bandera and explained my concerns. She said she was going to call me back after her doing more research and she hasnt call. Instead now they are threatening with sending my to collection. I explained to Tess that I wouldnt have never agree for service if my out of pocket expense were more that what I would pay w my primary care doc. Currently, my primary care doc got me on a low T regimen and all I pay for the medication is about using GoodRX at CVS for $25. Plus one time doc co pay of $35. He does the same follow ups for the co pay. All labs are paid by my insurance.
Great experience on my first visit. Very clean and low wait times. Adam took his time to address my concerns and even took the time discuss certain aspects of modern medicine.
The staff and doctor were real friendly and helpful. No long wait times for appointments. It was a great experience over all
Hey Totally what you want at Total Primary Mens Care!! My Man Doctor Adam got me evaluated and set me up on the right paths to good health! Immediate attention and immediate help with a clear explanation and understanding asto what to do in order to get to a happier place. 😀The ladies at the front check in were also delightful 😊 Easy in and easy out services......✨️😃👊💯
Had a gout flare up and the Bandera location had a quick opening and did a telemedicine appointment. They called on time and the appointment was smooth and efficient. They called in the meds right away and the doctor suggested I not take the maintenance meds and only prescribed what I needed for the flare up. They also took the time to schedule me for blood work and a follow up at my normal location near where I lived.
Had a good experience visiting this location for some basic health concerns, the waiting area was welcoming as well. My concerns were addressed and I felt more informed on what I needed to do to get better, recommend trying this place out if you’re the type of guy that hates visiting a doctors office.
Everyone was exceptional at their job. Great place and atmosphere. Would recommend to family and friends.
If you are looking for a quick and easy place to get a Covid Test done, look no further. It took me longer to park and walk in than it did to have my test administered. I had my results text and emailed to me Shortly thereafter. Walk-ins welcome and they do accept major insurance. Dont wait in those excruciating long lines!
Great experience at total men’s. Easy to schedule appoint and the Custer service was excellent. Welcoming staff and very attentive and through.
Great service! Appointment was right on time. Doctor and staff were Very professional and caring.
Appointment was quick and easy with no hassles. Will continue using Total Mens as my primary care provider
The reception, efficiency and friendliness of everyone was fantastic, I am so glad I discovered these guys they helped find my problem, prescribe meds immediately. Can’t say enough good things. PA-C Adam Casillas is top notch. Highly recommend.
Awesome experience, the staff was very courteous and helpful. I was seen within minutes of my appointment. Im glad I chose Total Mens Primary care as my provider.
Easy appointment booking. Quick online registration. Barely waited to be seen and treated. Convenient communication via text messaging. Will definitely be making Total Men’s my primary care clinic.
Good environment, friendly staff , very professional
Every branch I go to is extremely quick and helpful, Ive always had a positive experience with Total Mens when it came to professional expertise and courtesy. They also offer free snacks and coffee which is always a plus. My personal go to for a primary doctor everytime.
I called the office to schedule a new patient appointment, and they were able to see me the same day. Everyone was helpful and professional. Great first impression!
Great service, got me in super fast as a walk in. Cant wait to keep coming here instead of my old retired doctor
The staff was pleasant and checked me in quickly. Adam Casillas was very accommodating to my situation and handled everything professionally.
Probably one of the best office visits I’ve had in a long time. Staff made me feel comfortable and took their time to hear me out. Would highly recommend.
Great to have a clinic for men. They have a great atmosphere. Staff is very friendly. NP has great bedside manners.
The doctor is ok. Lady at front desk seems new. Wanted me to basically write a blank check for them. Sounded shady. No up front priceing on blood when I asked her.
This place is great. No long unnecessary waits, just a little bit of paperwork, great staff, and great Doctor. I definitely recommend and will be a patient as long as possible.
Horrible experience. They have been dragging their feet with my referral. When I call, one person says its ready, but another says its not. The have not been receptive to my inquiries at all. The referral they do send is to a doctor who is not taking patients. Dont expect much from Total Mens Care. 0 Stars....
The experience was very good. I was seen quickly, the staff answered all of my questions and everyone was very nice. I switched from using the VA and I am happy with the decision.
I m so glad I found this place. I made an appointment for a physical and was in and out in less than an hour. Everyone was friendly and professional. I will definitely be coming back here for my future medical care.
Staff is amazing and Doctor Adam is a great guy. Very down to earth. Staff is very welcoming. I look forward to future visits.
Great place to go for many reasons . The attention to detail , the quick in an out , and takes away the stress and anxiety about getting your yearly check up . Recommend to anyone that is not a fan of going through the Office visit delays .
Very nice place and people. Wish they had more location here in San Antonio. Easy to get appointment and seen. Plus they seem like they really care about you and whats going on and want to help.
Very fast appointment set up, willing to refill current meds and very kind staff.
I’m totally a man and this place is totally where I’m coming for my next appointments. The experience was straight forward and pleasant with a very friendly and easy to talk to staff. Thanks David I hope we can talk again.:)
Had a great experience. Is is apparent that the staff enjoys being there. Adam is great and was attentive and thorough. Will be referring others to this place.
Easy to make an appointment. Short wait time. P.A. took into consideration everything I shared about my symptoms. She considered all possibilities with an overall solution for a positive recovery.
Went in for checkup and was very pleased. Really nice staff and knowledgeable doctor who answered all my questions
Great experience, everyone was nice and service prompt and quick! Will go again
I went into Total Mens Primary care on short notice, they took care of me immediately, the Dr addressed the issue and provided a solution that has turned out quite well. I strongly recommend
Very friendly, quick, and professional service.
Nice people from the front desk back. They answer the phone and schedule appts quickly. I came in for an initial consultation the same day and scheduled an annual physical for two days later.
First time going and I was in and out fast without feeling rushed. The entire staff was attentive and helpful. I definitely keep them as my PCP.
I have always had an issue with landing a reliable PCP. This place is reliable, informative, and copay is affordable. This is my one-stop shop.
Went it for a physical. Found the whole experience very comparable to my previous PCP, and everyone was efficient and friendly!
I was recommended to this clinic by a friend and they were great! Making an appointment online was quick and easy, very clean Clinic and friendly and professional staff. Thank you!
Making appt online was easy, check in a breeze, friendly, knowledgeable, thorough staff. In an out less than 30 minutes for routine wellness exam.
Great and fast service with knowledgeable team willing to help and consult with any questions you may have. I will be going back for any other doctor visits I may have. Highly recommended!
First time trying this place out, and I was impressed with the staff and Dr. Adam. Everyone, friendly and professional. Would definitely recommend to family and friends.
I recommend to all men looking for a provider specializing in mens health who are over 40 yoa
Well managed location, very polite and thorough staff.
Very welcoming environment with friendly staff. Very professional provider, answered all my questions and addressed all my concerns. I would recommend this healthcare clinic to others.
Everyone at total men’s primary care was very nice, I hardly had to wait, and the care was great.
Came by to look into their TRT program and was very pleased. Doc was awesome and down to earth. Looking forward to coming here.
Professional staff, clean waiting and exam rooms, very easy to book an appointment on line. Strongly recommend Total Mens Primary Care.
This office was very attentive and was able to treat me very quickly. Highly recommend.
I am so glad that I decided to go to Total Primary Care. Dr Adam Casillas and his staff were so helpful and patient with me; with all my questions.
I am very glad that I found this place. Very comfortable and great time in being seen. I have decided to make this my primary care and will continue to come for anything that I need.
Best experience Ive had in the last 25 years at any Drs appointment. Dont see myself going anywhere else
Total Men’s Primary Care is the perfect solution for men who regularly take care of their health and fitness, but who understand the value of preemptive medical care!
Super convenient and timely services. Staff was friendly and doctor was thorough throughout my visit. Would definitely recommend.
Fast. Friendly. Very chill. They have snacks and drinks there too. It’s way better than a regular DR office by far.
Was seen very quickly and everyone was so friendly and helpful.
I had my annual physical and blood work here. Great facility, very friendly, and professional! Affordable cash prices.
Easy to make online appointment for COVID test. Excellent service from front desk and nurse. Nice clean facility.
Very friendly and profesional staff. I will continue do all my doctors appointment with them.
My first visit was great. I was seen quickly and the PA was very professional and personable. Staff was great as well.
Donna and Brian were friendly and welcoming! Registration was easy and there wasnt a wait. Thanks for the great service!
I totally enjoyed my visit. All my questions were answered and everyone was helpful. The wait time was minimal!
First time here and I totally recommend it. Everyone is very friendly and professional. I was In and out within 30 minutes.
Quick and easy appointment. I was able to get my questions answered in a timely manner. Staff was friendly and helpful
Very professional - respectful & caring.
I’ve had good experiences here on my visits. The staff is friendly and the doctors are attentive. Would highly recommend.
Very considerate of my time, I was in at my appointment time. The staff was not rushed during the visit and took time to answer all of my questions.
All were extra nice and very helpful. Dr. Was very informative
Happy to call this office my new doctors office! No judgement only open arms !Well maintained and clean!