Wonderful experience! From the moment I walked in, I felt right at home, the sweet lady at the front desk, the nurse and Dr. Vanderloos were extremely nice and welcoming. I did not have to wait long at all before they called me back. I am so glad that I found the office of Dr. Vanderloos, and made the switch to a female gynecologist. She patiently listened to all of my issues and created a treatment plan tailored to my needs. I feel like there was more progress made in this first visit with her than in my last 5 years with my former male gynecologist. Thank you Dr. Vanderloos and to her staff!
I can not speak highly enough about Dr Vanderloos and her staff. They are warm, extremely knowledgeable, and patient. They addressed all my concerns and questions with actual care and concern ❤️
Its a wonderful feeling knowing that your physician and the staff care about your well-being. I love how Dr. Vanderloss gives it to you straight. It may not be what you want to hear, but it will be whats best for your health. I truly feel that Im more than a chart number.
I was nervous to say the least because I had been going to my original doctor for 20+ years and was very comfortable where I was. My doctor retired which after 33 years, I probably would do the same and I wish her the best. Although I miss her I must say Dr. Vanderloos was an awesome recommendation from her. Her staff is very professional and welcoming and it felt like I had been going there for years. Then to top it off Dr. Vanderloos was very thorough and her spirit was also welcoming. She answered questions that I wanted to ask but didn’t due to me forgetting🤦🏽♀️. I was in and out in a timely manner and I am 100% satisfied with the transition.
I had the best experience at my appointment today after switching from a different doctor in the area. Dr Vanderloos, Katie, and Aquarius will make you feel comfortable and heard. I shared my experience with others because this is how an appointment should feel. Thank you to everyone.
While I waited to see Dr. Vanderloos, I enjoyed looking at the pictures in the waiting area and it smelled soo good. I was very pleased with the service I received. Dr. Vandeoos was awesome!
Dr Vanderloos is a great doctor. She is great at her profession. She makes sure that you understand. She takes time to answer any questions and addresses app concerns. Her staff is very loving and welcoming. I love her so much. She is the best. I would definitely recommend. She gets 10 stars plus from me.
I absolutely LOVE Dr. Vanderloos and her staff. Ive been a patient for so many years, Ive lost count. They are always pleasant and accommodating in both the happy times and not so happy times. Ive recommended her to so many people. Dr. Vanderloos is always present when shes visiting with me. She is transparent in her response to all questions asked. She listens to me and my many concerns. Shes knowledgeable on both old school and new treatments/action steps. Aquarius and Katie are awesome as well! They are truly a direct reflection of Dr. Vanderloos. They couldnt get rid of me if they tried!
I have been seeing Dr Vanderloos for years. She is exceptional! She cares and listens and always very helpful with health issues. Her staff, Katie and Aquarius are always very welcoming, kind and both do a wonderful job!If you are looking for gynecologist, please consider giving Dr. Vanderloos and her staff a chance! 🩷
I absolutely LOVE Dr. Vanderloose and her nurse, Katy. They make you feel heard and they care what you have to say. Ive been to several doctors with certain issues and Dr. Vanderloose has helped me with all of them. I feel like I have found my peace of mind.
I called this morning with some concerns and was addressed by the receptionist who immediately helped calm my nerves. This is my second time coming and the whole staff is so supportive, quick, nonjudgmental, and helpful. Dr Vanderloos sits and listens and takes her time with you. I can’t say enough about this place. It is such a blessing.
Dr. Catherine Vanderloos is wonderful and such a great doctor. I have been going to her for about 40 years. She is excellent and a caring physician.
Dr. Vanderloos and her staff are warm, welcoming, and don’t make you feel rushed or like a number! It has been wonderful to have a woman who has been through menopause herself as my doctor! I’ve done bloodwork, pelvic exam, HRT and the Mona Lisa Touch procedure at her clinic.
The first time I stepped in Dr.V’s clinic I felt at home! So welcoming and pleasant. Everyone was very nice, respectful, and friendly. This is the best clinic I’ve visited since I’ve moved here. It’s 10/10
I have been coming to Dr V for 22 years, she delivered all 3 of my kids and they are now patients of hers. I love it here! The staff is always and I mean always on point.
Dr. Vanderloos and her staff are the best! I visited with her earlier this week and she got me scheduled right away. My appointment was quick and everything was explained ahead of time. The procedure was painless and I am very pleased.I highly recommend this practice!
I have been a patient of Dr. Vanderlooss for many years and I have had nothing but great care and services from her and her staff... I Love❤️Them.
The best GYN there is, the bedside manner is everything, the staff is awesome!!! I love Dr V!!! If you are ever looking for a GYN, please consider Dr. V
Excellent care, I’ve know Dr. V for over 22 years, always receive excellent care. Her staff is also great.
Dr. Vanderloos, and her staff are very professional, and always a joy to visit with. I always get out in a very timely manner, would highly recommend!!
1st visit was awesome. 2nd time, not so much. She could have talked to me over the phone. But it seems these days everything has to be done on line. And woth idiots like me dont understand medical terms. Receptionist is hard to talk to.
I have been going to Dr.Vanderloos office 4 years. I find her to be a very thoughtful and caring Physician and her staff is wonderful.
Dr. Vanderloos was very caring and she asked me questions and took the time and o talk to me. Her staff was very pleasant and professional
Wonderful staff at Dr. Vanderloo’s office today. Highly recommend!
EXCELLENT SERVICES. Wonderful Staff. DR VANDERLOOS is Easy to Talk to and Listens to my concerns. One of THE Best in Shreveport.
Dr. Vanderloos and her staff are great! Dr. Vanderloos is very thorough and genuinely cares about your health and mental well-being. Ive referred my best friend to her and she is now getting the medical care she needs.
Everyone in the office is professional and nice. Dr. Vanderloos has so much patience with her patients, this was my first visit and I will continue to go there.
Dr. Vanderloos is amazing, from the 1st visit in 2018 or 2019 up until now. She has always resolved any issues I have. Great bedside manners and very knowledgeable. Her office staff impeccable, they always greet you and always fast in returning phone calls and emails. I absolutely love this office.
Excellent care. Dr. V and her staff are great! Highly recommend.
The services given from the receptionist to my exam were awesome. It is a friendly and welcoming environment.
First time going as a new patient. Was made to feel welcomed and very comfortable by staff. Sitting in the waiting room doing new hire paperwork viewing her art collection as I wait. The whole experience was calm and felt no discomfort. Was very compassionate, quick but though with the exam. Provided preventive information and broke down best options in my network. Best easy breezy experience
Dr V. has been my doctor for more than 23 years. I trust her as a physician and I have developed a personal bond with her over the years. Dr V. connects with you on a deeper level than just doctor / patient , she knows my children and remembers what they are doing in their personal lives, and I know hers. To have that type of relationship with my physician is priceless and rare. The staff is always kind and helpful. I was about 15 minutes late for my last appointment, a couple of days ago, and i was still greeted with a friendly smile, i apologize for my tardiness and that was that. I have NEVER had an unpleasant experience in Dr V. office or on the phone, and that is amazing !!!!! I love Dr Vanderloos and I believe she genuinely cares about me and for me. Dr V. and her staff are irreplaceable.
This place is the BEST for not only what is needed physically, but also, to be encouraged and met with such friendly, caring staff!My overall being has been changed since Ive been treated here for hormone issues!I am forever thankful!
I’ve been a patient of Dr. Vanderloos’ for about 27 years. She actually delivered my son who will be 22 years old next month. She’s awesome and so is her staff!
Everyone there is always so sweet & always makes me feel comfortable!
I wanted a Black woman gynecologist, but found none in the city who were accepting new patients. However, I found Dr Vanderloos to be pleasant and honest. And her staff is kind and friendly. Overall, I had a great visit.
She was so thorough and knowledgeable. Really loved how welcoming the staff was and how well they listened.
Friendly, caring practice. So grateful to have Dr. Vanderloos and her team and all of the amazing treatments she has available to Northwest Louisiana!
I have been seeing Dr Vanderloos for several years now and trust her implicitly for my healthcare needs. Her staff are gracious and helpful.
Not a long wait. Very friendly office staff. Dr. VanderLoose was superb.
Dr. Vanderloos and her staff are extraordinary!! They care about their patients and go above and beyond in patient care. They explain and are very detailed about procedures. Dr. Vanderloos takes time to get to know her patients and we are treated as friends who are just in need of expertise which Dr. Vanderloos and her team absolutely have!!! Best decision I have ever made to improve my health and well being!!!
Was so nice to have a doctor that spent time discussing all issues and questions in detail and gave me all available options. Dr Vanderloos is so knowledgeable and extremely kind and helpful. What a nice change from feeling like you are being herded in and out like cattle! And her staff was amazing!! So glad I found her!!
Such a good spirit with Dr. Vanderloos and her Team. Been a patient for over 10 years.
Dr Vanderloos and her staff make you feel at home from the moment you arrive. You don’t feel like you are in a sterile hospital setting. It is warm and inviting. They will work with you and your schedule and and ALWAYS willing to accommodate any requests within their power. They go above and beyond. Dr Vanderloos’ knowledge is vast and she looks at the woman as a whole person. Caring about all areas body (physical and labwork) she therefore, provides a level of care that I am so impressed with. I received my nursing degree in 1998 and I choose Dr Vanderloos as my Dr and you should too!
They are great! Staff makes you feel very comfortable and Dr. Vanderloos has always been very caring. She is there to help her patients with whatever you need.
I’m a new patient of Dr. Vanderloos and I’m so pleased with her and her staff! They are so outgoing and fun!
This, without a doubt, is my favorite healthcare appointment to go to. Great caring and loving staff that make me feel like Im a part of their family. In my opinion, Dr. Vanderloos is THE BEST of the best in her field. She also delivered my 1st grandson almost 16 years ago. So, I think its safe to say, shes stuck with me.
Terrible front desk/receptionist personnel. I called, they answered the phone and then promptly put me on hold without me ever saying a word. I was on hold for over 10 minutes without anyone returning to the call. I called back and of course I received the automated recording. Very poor way to run a business.
Dr. Vanderloos is the best around! She is such a loving and caring person. She has been here for me for over 30 years! She does outstanding work! And her staff is magnificent too! They will go out of their way to make you happy. I love them all! 1
Dr. V and her staff go above and beyond to make sure that you are informed and comfortable with what’s going on. It is always a good experience.
Very supportive and caring staff! Dr Vanderloos is very detailed and listens to my concerns in regards to medication.
Dr Vanderloos and her entire staff are extremely friendly, helpful and knowledgeable. My visit is always pleasant and enjoyable.
Called the day before to move my appointment. I came earlier but still made me wait to my original appointment time. Dr. Vanderloos asked some questions but I felt as if I didn’t give me enough time to answer or tell how I felt. Someone recommended her and I really wish they would’ve not. Waste of time for me to drive over an hour down and back and take a half day off work to feel like I haven’t been heard. UPDATE This place is SO unorganized! Constant harassment for not paying my bill when they cashed my check over 2 months ago. Take my advice DO NOT GO HERE.
Ive been coming to Dr. Vanderloos over 10+years her services are amazing never had a problem. If youre looking for hands on doctor and staff as well as informative when it come to women health care. I highly recommend her shes a rare diamond in gold mine...
The staff was fantastic beginning with the receptionist, the nurse and of course Dr Vanderloos herself. They were very warm ,personal, kind and caring! I will return here again for my follow-up care and I appreciate the friendliness.
New to the area, and made an appointment for my yearly with Dr. Vanderloos. The staff that waited and saw me were super nice and friendly. Dr. Vanderloos was great, and really made the appointment quick and easy. Will definitely be coming back! Highly recommend, especially if you’re nervous going to the doctor like I am!!
I have used Dr. Vanderloos for years and I love her. She takes the time to listen to you and discusses things that are important to you. Thank you Dr. Vanderloos 🩹🩹💉💉🩺🩺
Dr. Vanderloos has been my gynecologist for a year, & she is excellent! From the smiles upon entrance into the office to her hugs prior to departure, Im so pleased with my treatment. Her online system for questions/lab results/scheduling is awesome. I love that I dont have to always pick up the phone to call if I need something - I can go online, leave my question or request & a member of the office staff responds quickly. Im so grateful to have found a Doctor who sincerely wants to know my needs & how Im doing, in addition to providing quality medical care. I highly recommend Dr. Vanderloos!!!
Can I give her and her staff a 100/100 instead?!?! This is the best doctor’s office I have ever been to. Even at your first appointment they treat you like family! Dr. V listens to your concerns, even if it’s not in the scope of her practice. She will refer you instantly to make sure you are 100% taken cared of. I have never felt so cared by a doctor. I wish I could go to her office for every ailment I have!Y’all are amazing and please keep doing what you do! ❤️
Dr. Vanderloos and her staff always make you feel comfortable when visiting their office. From the front desk with Aquarius to the nurse Katie to Dr. Vanderloos, they are the friendliest group of people you can meet. That means a lot when you are seeking medical care. Thank you for taking excellent care of me.
Dr V and her staff are the best at making patients feel comfortable and heard! The female anatomy is complicated and we all come with own story. Dr V has been innovative and unafraid to use technology too improve female health across the broad. I completely trust her and her wonderful caring professional staff!
Dr. Vanderloos and her staff always give compassionate care.
Dr. Vanderloos is absolutely amazing. Ever since I started seeing her a few months ago she has been very listening about my concerns. She answers any questions you may have and makes sure you have all the information you need depending on what is going on with you. So thankful I found her.
Everyone is professional and I was in and out in a timely fashion but I didn’t feel rushed or processed! Dr. Vanderloos asked me if I had any questions or concerns. Everyone is friendly.
Have gone to Dr. V my whole life. She always takes care of me. Often times there is a wait like many say, but that doesnt matter to me when you get good care. Theres a reason lol Her staff is super nice and always help if I need it!Update to add, they are so helpful. I had a problem and they worked me in the next day. Very thankful!
Dr. Vanderloos has been my GYN for years. She by the help of The Lord saw me and my son through a very difficult pregnancy and has continued to take excellent care of me in my menopausal years. She and her MAGNIFICENT staff are always welcoming, very professional, and knowledgeable. I especially adore her Assistant Katy and her front office receptionist Aquarius. Dr. Vanderloos stays abreast of the latest procedures, treatment and medication in Womens care. I highly recommend her to any woman looking for a GYN.
I visit for first time her office, and since you open the door Aquarius was the person who received me as a unique person in a world we talked a lot she’s amazing,, and then when I met Dr. Catherine was the best impression I ever have had with a gynecologist,, she’s really a great human being and of coarse as gynecologist,, she understood everything I explained her and gave me an a very intelligent answers,,, SHES AWASOME AND the nurses are lovely people,, my great experience was EXTRAORDINARY , AMAZING AND AWASOME,, LOVE IT ,,, I can give then instead of 5 stars I can give 10 STARS ❤️❤️
The best GYN I think I have ever used..if you are aged, shes the one. Even if you arent and have gyn issues, this lady actually cares about you. Love, love her. ❤️😘😘 thanks for listening and caring, to you and your staff! ❤️ 😍
Dr. Vanderloos and her staff could not be more caring. They view every patient as an individual and listen in a very inviting environment. Dr. Vanderloos came highly recommended from a friend. Now I highly recommend her!
I love Dr. Vanderloos. She listens to what you have to say and helps with any problem you have. I would recommend her to anyone needing a ob/gyn.
The best gynecologist I have encountered in the area in the 20 years I have been here. Compassionate, knowledgeable, open minded and she just gets it. She takes concerns seriously and comforts you through misunderstandings and ignorance to lead you down a Path to total womens health wellness. The staff are all amazing and diverse, feels like an aunties house and not a doctors clinic.
Great! The atomshere and culture is amazing,Everyone in her office listens to your needs Dr.Vanderloss is not like most Dr.s in her field she listens and speaks to you like your heard. It is obvious she loves what she does to help women and men and it shows in her disposition and her staff. Glad I reached out and look forward to feeling better with her help.
The staff is always friendly and professional. I always feel comfortable while in the office.
Great customer service and Dr. Vanderloos is very efficient and professional. Empathetic and good bedside manner. Staff is great.
I have been a patient of Dr.Vanderloos for 14 years. she is such a blessing. Dr. Vanderloos is so professional, and her attitude is awesome. The whole entire staff is awesome with great attitudes. Any questions you ask Dr. Vanderloos are never unanswered. I am 100% satisfied with all of her treatments. I would highly recommend Dr.Vanderloos as your Gynecologist.
I thoroughly enjoyed my visit today at Dr. Vanderloos”s office!!!!! The staff from the front desk to the back of the office were very warm and welcoming to me as a new patient!!!!!!! I will most certainly be back and send referrals.
I called several times and emailed 2 twice, asking for someone to contact me about my lab results and to schedule me for a procedure and got no response. The receptionist was very rude acting like it was not her responsibility to have calls returned, and telling me they were very busy. She talked very down to me as well. I contacted Dr. Vanderloos by email and also received no response. I would not recommend this clinic to anyone they are very unprofessional. I even left a message for the Lady who does procedure at the Medi Spa and go no response either. I was prepared to spend $3,000 on the procedure, but I guess they dont care about customer service. Look elsewhere.
I saw multiple doctors over the course of 2 1/2 years. Each time I explained my symptoms I was told I needed to be on antidepressants, and once I was on those and they didn’t help my symptoms, I was told I needed to increase the dose. Then someone mentioned Dr Vanderloos to me. She listened to me, did the extra lab work and within a week of my first appointment, I was on the hormones that I needed all along. No more antidepressants for me.
I have been suffering with horrible hormonal side effects for some time now, but feel after this visit, there is actual hope for a real life. Everyone in office from Reception to the Nurse, to Dr. V, were all so friendly and understanding. Her office setting made me feel like she welcomed me into her home...very inviting. I am so excited about this new journey hormonally that I am about to embark on. I will post again with results. 😁❤- UPDATE..I am 3 months into my journey and so much has improved for me. I have NO...I repeat NO hot flashes. I sleep through the night...a solid 7 hours of uninterrupted sleep. Before the pellet I was sleeping 4 hours a night, waking about every hour. My skin is softer, my hair looks better. My libido is ALIVE and well. 😁😁😁 I am in a great mood with incredible energy. These changes have been consistent for 3 months, so not a fluke or figment of my imagination. Thank you so much Dr. V....what you are doing is nothing short of miracle work. Update - 6 mo into pellet use and still amazing. Only thing different is I have a bit of acne due to hormones. Dr V is helping me with this also with some medicated wash and moisture therapy that I do at home. I am SO VERY pleased with this experience that I struggle to put it all in words. My life is significantly improved. I have recharged my 17 yr marriage. I have an actual sleep schedule. I feel so alive. Thank you so much Dr V AND staff...yall are amazing and I truly appreciate everything.
I love Dr. Vanderloos, but billing issues are frustrating. The person handling my case never calls me back. Yet I keep getting bills that are not properly sent to insurance.My insurance actually paid, but then the bills were sent incorrectly to another insurance provider, so my insurer took their money back.
Excellent staff! I got MORE than what I had hoped from my appointment. I definitely felt heard and respected. Highly recommend.
Dr Vanderloos is so smart & I trust her completely with my health, has been my physician since I was in my 30’s..I’m 65 and still trusting her..I know she is knowledgeable and thorough with her specialty she practices..I highly recommend her….
This was my first visit. Very nice and respectful staff. Wait time was short. Dr. Vanderloos has excellent bedside manner. Would definitely recommend her to family and friends.
I love Dr Vanderloo and all of her staff, even the office pup ❤️ everyone is caring and sociable. I drive from East TX to use this office, they’re that awesome!
The office staff is amazing! Kayla is just a comforting breathe of fresh air.The environment is so welcoming. I am eager to return for my next visit.
Ive seen Dr Vanderloose for many years. I love her. But Ive have been calling for two days to get an appointment and I get the recording but its during office hours. Its 9:10am and I got the recording instead of someone answering. Says they opened at 8:30am.
I have never felt more comfortable with a doctor! Dr. Vanderloos and her girls make the office visit a pleasant experience. It is very easy to be open and talk to them about whats going on with you- not only does Dr. V give you this feeling, her nurses do too and for someone on the shy side and who is full of questions like myself, this makes talking so easy. I couldnt ask for better❤️
Love Dr. Vanderloos and her staff!!!! Very friendly and very professional!!! I am so glad that I found her she brought me out of Menapause Hell and I am grateful every day!!! Thank you for listening and your careful attention to my health.
Office staff very friendly. Dr. Vanderloos very professional and easy to talk with. Very informative. Only negative was the waiting time. 2:00 appt. Saw Dr. At 3:00.
Dr Vanderloos has been my doctor for 23 years and I have been so thankful to find a doctor like her. She is so professional yet so sweet and caring. I cant imagine having to go to another doctor. I dont think it possible they would ever measure up to her. Also everyone on her staff is just prcecious. Love them all!Sharon H.
Always a personal heartfelt experience. Dr. Vanderloos provides the most professional services with a caring touch.
1 star is not even deserving of this practice! I was a patient of Dr vanderloos for many years as well as worked for her. The office is unorganized and her receptionist has no clue of how to treat people with the same respect she expects to be given. Dr vanderloos is aware of this situation but continues to allow it to go on, she is rude over the phone as well as talks about patients unprofesionally after patients are roomed, yet Katie says she will take care of the matter but never does the office is very dirty and there records are so behind its not even funny. Records are backed up beyond 2018! Dr Vanderloos you need to seriously review your office staff and read these reviews its funny I complained to you about Aquarius as well as others on the reviews yet you continue to allow her to mistreat people! Its a shame....i would never refer ANYONE see this office! Its a shame you allow this go on in your office as well as shame on all of your staff!!
Dr.Vanderloos is awesome! She is the expert in Women’s health and provides this care in a warm, caring atmosphere. Kudos to her support staff!!
I love that it is small and not a bunch of doctors. I’m a new patient, and when I walk in the door, the receptionist, Aquarius, remembers me. Dr. Vanderloos is thorough, yet doesn’t waste time.
I was so thankful that my PCP sent me to a doctor she knew would LISTEN and HEAR my concerns about my 51 year old body. The questions on the paperwork I answered, the nurse, and Dr. V all addressed my issues for the FIRST TIME IN A VERY LONG TIME. This office has a genuine concern for helping a woman understand what’s going on with her body and find possible ways to handle them. I am looking forward to a less painful lifestyle because of you Dr. V. Thank you.
Dr. Vanderloose is an exceptionally Caring person! Great environment! From the receptionist, her nurse and the rest of her staff have genuinely great personalities.
Having your annual checkup is never fun, but Dr. V and her staff sure make it more pleasant. They always make you feel special and never rushed. No question is too big or small. I enjoy the open atmosphere and all the pretty artwork, oh and the sweet little office puppy!
Dr. Vanderloos and her team are so friendly and professional. I feel confident I am in the best care with Dr. Vanderloos. Highly recommend!
Dr. Vanderloos and her staff are always helpful and friendly. I love the website she uses for checking lab results and notes from my visit. I have gone to her for over 19 years and would recommend her to anyone looking for an OB/GYN. Shes the best!
Dr. V is always kind and spends time answering all my questions. I always enjoy seeing her and catching up since our last visit. Her staff is always kind and caring as well.
This facility has changed my life. The people are pleasant and the service is outstanding. I feel they are always there to help. I have many issues but Dr.Vanderloos helped in just one visit. The best in Shreveport hands down
Dr Vanderloos and her staff are wonderful. Very competent, friendly and down to earth.
From the time you are greeted upon arrival until you walk back out the door, everyone is kind and happy! Dr Vanderloos listens to your concerns and makes suggestions to remedy pains and aggravations!! Not a long wait time!! Havibg access to portal is really convenient!! Highly recommend!!!!!
I love going to Dr. Vanderloos. She makes you feel comfortable about discussing sensitive woman issues and you can always walk away empowered with knowledge and a good laugh.
Dr Vanderloos is so well worth having as a Doctor, she has a very down to earth pleasant beautiful spirit, warm gentle smile she gives you when walking into the room she listens to all your concerns you may have and answers very promptly to any concerns she’s the over the top best OBGYN to have would not trade her for another so glad to have Doctor Vanderloos and her staff they are a charm with the best attitude and very good customer service
I was in search of a gynecologist and saw wonderful reviews for Dr. Vanderloos everywhere, so I made an appointment. Several visits later, I can honestly say Ive never met the attentive, caring Dr. Vanderloos that the other reviewers seem to be seeing on a regular basis. Im not sure she exists, and if she does, then surely the doctor I saw was a pod-person. If you dont want to read a long review, skip to the bottom. Ive made bullet points of the highlights.It took 1.5 hours past my appointment time each visit to get back into an exam room to be seen by the doctor. However, several women walked into the office well after me and were called back almost instantly, even though Id already been waiting long enough for Y3K to happen. From chatting with them in the waiting room, I learned that theyd been going to her for years. It seems as though she gives heavily preferential treatment to her already-established patients.Once I made it back to an exam room, I waited some more, all while hearing the doctor chat merrily with one of her long-time patients in the hallway, and the doctor eventually came in. Dr. Vanderloos herself is cold, apathetic, and treated me as though I was an utter waste of her time. Ive gotten more affectionate looks from spiders about to meet their end via the bottom of my shoe. For a routine pap exam she made small talk (in quotes, because she actually just talked loudly over my answers to the questions she had just asked me), completed the exam faster than I knew was humanly possible, and certainly did not ask if I had any questions or concerns. She rushed out the door so quickly I had no opening to ask anyway.Follow-up appointments have been no better. In fact, theyve been absolutely worse. Vanderloos was visibly impatient every time and clearly wanted to leave as soon as possible even though the collective time I saw the doctor between all of my appointments was probably less than ten minutes.There are too many great doctors out there to waste your time going to this office of soulless mannequins pretending to be professional medical staff. I will absolutely not return to this doctors office. Any other gynecologist in Shreveport will treat you with more professional courtesy and respect than Dr. Vanderloos.Bullet points:-Minimum 1.5 hour wait past your appointment time for every visit with no explanation given-Doctor has terrible bedside manner and attitude-Doctor does not care about you unless you have been her patient for years already-You will leave dissatisfied and without being helped-Dont waste your time
The receptionist was very friendly . There was not a long wait to be seen by the nurse or doctor . Both were also very nice as always . The doctor was able to quickly provide me with a remedy for my problems I was having.
Dr Vanderloos has been my doctor for 21 years. She is a great doctor and is always so nice and compassionate. The staff is always so nice and friendly. I would recommend her to anyone looking for a doctor.
Love Dr.V and her awesome staff! Highly recommended 😃
Great Doctor. I love her bedside manner and personality. Very knowledgeable, answers all your questions, and goes over all your options. Staff is very friendly. Highly recommended
Amazing and wonderful staff, I felt so welcomed and comfortable the entire time there ! Kyla is absolutely amazing, she kept me company during my entire sculpsure procedure and even brought me a few snacks when I said I hadn’t eaten yet ! Nothing but love for this entire clinic !!
I highly recommend Dr. Vanderloos. She understands the concerns of older women and doesnt hesitate in offering and delivering solutions. Get balanced, get your life back, go see her for results that you and your partner will smile about.
I needed to see Dr vanderloos because she did an unnecessary C-section with my son. Now I having issues years after the situation and wanted her to tell me what the problem is. The secretary is EXTREMELY RUDE and continuously cut you off when speaking PLUS hangs up in your face. If this is the first person you encounter upon calling are visiting the office I wouldnt recommend this Dr office to a dog. Her customer skills are HORRIBLE. She NEEDS TO BE FIRED SHE MAKES THE DR LOOK EXTREMELY BAD BEFORE EVEN MEETING HER
The entire team is amazing!! I always feel that my overall well-being is priority and in great hands with Dr. V. They provide holistic patient care in a relaxing, supportive environment.
Dr V has been my Dr for a very long time and I’m still with her. This is a great “one stop shop” for all your female needs
Dr Vanderloos is very nice and personal and I like the fact that she try everything she can to get the job done
This is byfar one of the best Doctors in this area. Shes easy to talk to and she actually listen to her patients. Shes well rounded and good beside manners.
Took wife to see Dr. Catherine V. She was very kind, and understanding. She explained everything that she wanted to do and why. She gave us time to ask questions and answered them very professionally. My wife would say this doctor maybe far away from us, but will continue to see her regardless. Staff were very professional as well.
Dr. V is so passionate about womens overall health! She has truly been a blessing to me in so many ways! Great dr! Great staff! Best GYN Ever!
The front desk staff Aquarius has been rude. She is not genuinely friendly or respectful. It is obvious that she is just “doing the job” and is insincere even in the manner of her greeting.
Dr. VANDERLOOS IS THE GREATEST OB/GYN I HAVE EVERY HAD. SHE WILL TALK TO U, OFFER ADICE, GOOD BEDSIDE MANNER. I WOULD RECOMMEND HER TO ANYONE THAT NEEDS A VERY EXCELLENT DOCTOR.
I cannot say enough good things about Dr.Vanderloos and her staff. She is not afraid to go off the beaten the path to figure out what’s going on with you. I finally feel like myself again because of the Biote pellets she offers.
I love Dr Van and her staff!!
Dr. Vanderloos is amazing and her staff is the absolute best.
The entire staff was very nice and took the time to go over all information with me. The environment is very welcoming.Ive been to several OBGYNs and usually feel very uncomfortable. I have PCOS & will probably never have children so it was very nice to go to a ladies doctor that didnt have all the walls plastered with baby pictures. I felt like I was important, not just my ability or inability to procreate.
Great environment and fun staff!! A wonderful Doctor, who know her patients!! I love Dr. Vanderloos and her staff!!
I always have a very positive experience, whenever I see Dr. Vanderpool, at her office, and her staff is always so very nice to me.
Always very welcoming as I walk in the door, the staff is very friendly and take care of me very well. They actually listen to what you say!
A breath of fresh air. Wish I would have come sooner. Not only Dr Vanderloos but her staff was friendly, listened and explained. Can not recommend enough.
My first visit and I was greeted and treated AMAZINGLY!!!! Dr Vanderloos AND her staff were superb!!!! Go see them!!!
It was nice getting back to having my yearly
I had a great experience for my first time visit! Dr. Vanderloos listened to me and gave very attentive care!
Very nice, friendly and fast service.
Dr. Vanderloos and staff are amazing. She offers a variety of services for all women. She is kind and takes care. Her staff is gentle and caring. Will def return.
Dr. V is very kind and I really like her but her office is a mess, administratively, and unfortunately thats on her.Longest wait time of any doctors office Ive ever visited.Call with a question and youll be put on terminal hold. Try to message through their patient portal and its ignored.
I really like Dr Vanderloos and she does have a great bedside manner. The office staff are indeed delightful. However, this review is for my total abdominal hysterectomy I had several years ago. I moved away from the area so I never saw her after my checkup but I wouldn’t go back to her if I was still close. The reason is I feel that she encouraged me to have the surgery and looking back I wish that she had tried to help me wait it out a little longer. I didn’t have any tumors nor endometriosis, only continual bleeding. Which can be daunting and scary, yes... I agreed to the total because she told me that ovary cancer is the hardest to predict and I was at the age where mine were “dead” anyway. No, she didn’t coerce me and yes, I willingly signed the paperwork because I was done with the emotional rollercoaster. However, this is not a good time to make these kinds of serious decisions. Have a second opinion, please!!!After my surgery, I went to the emergency room with severe pain on my incision site. I felt for sure something had broken loose, but the Dr at the hospital and the attending nurses made me feel like I just wanted drugs. They gave me a strong shot of Demerol which didn’t touch the pain I had. I finally was half carried out by my husband when I was told nothing more needed to be done, there was no apparent infection, no stitches pulled loose (although how they could tell is beyond me because there was no ultrasound performed or anything of that nature), and they didn’t even offer a wheelchair to get me to my car. I realize the hospitals actions aren’t Dr Vanderloos, but I later found out that the extreme pain was a result of 2 things: the previous ceaserean incision scar tissue and the retractor that was used during my surgery. Some nerve had been affected causing extreme pain. I have a very high tolerance for pain, so when I say excruciating pain, I mean dire, to the core, raw pain. I had had 3 c-sections and each subsequent surgery, the ob/gyn had removed the scar tissue and sewed a new incision on fresh skin. This area which is very tough scar tissue from 20 years prior, had been butchered across and back jagged manner. It was a mess and still is. I didn’t think to ask beforehand because I assumed that it would be done as before, with the scar tissue totally removed. I asked her at my follow up appointment and she acted like I was nuts for even thinking it would be done that way, as if she’d never heard of it.The retractor pain affected my abdominal -groin area for years after. I feel that she could have spared me this if she would have made a clean scar and did the surgery in a cleaner manner. I wish I could see a video of the actual surgery because it seemed like I was just hurriedly butchered.She prescribed me hormones but I was ballistic on them and after several attempts to regulate them (take a half, take a whole, take a half for 3 days etc etc) I just went off of them completely. I am not exaggerating in the least when I tell you that it took me a good 2-3 years to come back to myself after the surgery. I feel that Dr Vanderloos could have prepared me for this quite a bit more than she did and I feel like I was rushed into it. Also when I asked her about sex after, she said she had had one person complain of lack of libido but (her words were) “she probably didn’t have very much to start with!” I lost every bit and it caused me emotional distress.My review is long and detailed, but I encourage all of you to please get a second & maybe third opinion, hang in there for as long as you can if your bleeding had no apparent cancerous or tumor/endometriosis causes, and check with a Dr who can get your hormone levels where they need to be so you won’t go through the terrible, drastic changes that I did. I did not know until several years later that there are doctors who will test your hormones presurgery, and then slowly get them back with hormone therapy to as close to the same levels after surgery. Do your homework!!! Please! Spare yourself pain and heartache.
Love Dr. V! She cares about her patients and listens to them. She makes sure to keep you informed about staying healthy.
I came in 2018. The doctor seemed nice but after the initial appointment I was having trouble with the insurance paying for my IUD. After that appointment, it seemed like I was inconveniencing them. She sent me a message on her portal to cancel my appointment for another patient. At that point I was wanting the IUD implanted before the insurance made the a decision on the final appeal. I just kind of gave up on this office. Eventually after 8 months, the insurance finally covered it. As far as I know, the office still has my IUD. FYI, the medical device company charged me directly so the office didnt deal with any of the insurance for the IUD. All they offered in the office directly was the mirena IUD.
Dr.Vanderloos and her staff are all caring. She will take as long as you need to answer questions and make sure everything is okay with you!
Got in quick and out quick. Staff was nice. Dr. Vanderloos always has time to listen and always seems to care.
I love it here. I’ve never felt comfortable in medical settings. The entire staff is professional and approachable. Very welcoming and understanding…💚💚💚💚
I have been a patient of Dr. Vanderloos for over 28 years. She is a great doctor and always personable.
This office is the most relaxed, friendly and professional atmosphere of any Ive visited. I feel completely at ease and know I am in competent hands.
Dr.Vanderloos is great! And so is everyone else in the office. All female workers and a great environment. They really take care of you.
Love Dr V and her staff. Been her patient for years and love her expansion into med-spa.
Dr Vanderloos is a wonderful dr and the staff ladies are amazing also. No complaints.
I called to make an appointment and was told by the front desk that I need to call my insurance and check to see if they were in network which it thought was odd so I questioned it I was met with an attitude and frustration from Aquarius I found it odd that the office staff doesn’t know what insurances they are in network with however I called and verified it and tried to call back several times during business hours and kept getting a voicemail not a good sign for a new patient trying to establish care.
I have been going to Dr. Vanderloos for years, but my last visit will apparently haunt me for a while. The lack of office organization has caused so much stress and unneeded anxiety.Nov 2019: Something happened and they misfiled my insurance, which should have covered the visit in full like it does each year. They assured me that it would be ok when I asked about it. Then I missed a call from them months later (on my birthday, June 2020) about an unpaid invoice; I tried to message them about it on their Athena Portal to understand how I could owe anything. They never responded and instead sent me straight to collections, which I found out from the collections notice.I called and was screamed at by the receptionist because my husband and I were on speaker phone and she was uncomfortable with that. She hung up and we called back. I worked with Katie to pay the Invoice and to be removed from collections. But apparently I was not removed from collections, even though I sent them the money.February 2021: I am now dealing with a derogatory mark on my credit (attached photo). These can last seven years, which is going to affect any new mortgages, car loans, or credit cards. Tried messaging them about this when I saw the hit on my credit, but no one responds. I have reached out to the collections company at this point.I would have paid the invoice November 2019 to prevent this trouble and then dealt with the insurance company myself. The money was not the issue, it was communication. Just tell me what is happening, not that I am ok then throw me under the bus. I have clients as well and I have always worked with them on payments and invoices. I cant imagine being so heartless as to send a client to collections when they are trying to actively work with me to solve the issue. Or keeping the client in collections after payment.
Staff is so friendly, my first impression is a good one.
Friendly and personal staff. Dr Vanderloos is very informative and takes time to explain treatments and procedures when needed.
Been using her for years. Dr. Vanderloos is great and always on top of things. Her staff is always great as well.
Dr Vanderloos and her entire staff make you feel welcome from the minute you enter the office....Wonderful experience, Dr Vanderloos sits and listens to you, and explains everything.
Love the environment and staff. They are always super friendly, professional and caring. I would go anywhere else for my feminine health. Thank you
Dr. Vanderloos and Kyla are absolutely wonderful! Very thorough and only want the best for their patients.
Menopause 9-1-1…. Recommended by a friend that is an Nurse Practitioner. Life saving. Team is professional and personable. Listened and worked with me to quickly correct hormone levels.
Love Dr. Vanderloos! She’s always kind and smiling and Friendly staff too!
I was mis diagnosed and started on medication for something I didn’t have. Was told in Not so many words that my husband cheated on me and gave me a horrible life long condition. Once the official test results came back everything was negative. Doctor never even so much as apologized. This “ doctor” needs her medical license revoked
Ladies if you are looking for a solution to bladder leakage and needing to know where every restroom on the planet is....IN TONE is YOUR solution!!!!! I could tell a difference after the first time. Use as directed by Dr. V and you will not be disappointed I promise you!!!!! Its wonderful to be dry. IN TONE is the answer! Call Dr. V and get started.Sincerely Rebecca
Always the best. Love Dr. Vanderloos. Not just a Dr, but a friend. Love her staff too.
Everyone is so knowledgeable and helpful. Very friendly and takes time with each patient! I will definitely be back for some beautifying!
Love this place. They treat you like family and know who you are. They are very good if one thing doesn’t work they will try something else
I’m at a loss of words, everyone was nice, professional and knowledgeable. The atmosphere was very comfortable to be an office, I love it glad to be referred to Dr Vandaloos
Very professional. Genuinely care about patients. Makes sure to answer all questions.
I love the warm and friendly atmosphere as well as the professionalism with Dr Vanderloos and her amazing staff...
I love Dr. V! She delivered all my babies and continues to care for me now. ❤️
Always soooo accommodating!!! Customer service is amazing! You feel like you really matter!!!
Dr. V is one of the most caring doctors I have been to and is truly interested in your overall health. No fakeness about her or the ladies in her office!
Everyone is always very friendly. Dr.Vanderloos take time to explain process to you. They’re the best
Very serene and quiet atmosphere, professional and efficient staff and Dr. Vanderloos is very personable. Little to no wait time.
Everyone was friendly and helpful. I was in and out very quickly. Answered all my questions. I’ll definitely recommend my friends here.
Good experience, she listened and was very attentive. Office staff was friendly and courteous.
Dr. V is the best! Very detailed.Has a great bed side manner. You feel heard and understood!
Called to make a appointment but my insurance was not Accepted so I offered to pay out of pocket to see the doctor and was informed since I have insurance i cant pay out of pocket to see a doctor im not sure how they expect u to see a doctor when there no help and Unprofessional
Very friendly staff and Dr! I felt very comfortable and enjoyed talking to everyone 😀
Kyla was amazing at keeping me comfortable and at ease. I absolutely love her.
Efficient, friendly and personable.
Friendly, professional, caring, great experience with Dr Vanderloos and staff- always!!
Great doctor. She is very caring and attentive.
Dr. V, the nurses and staff are all wonderful, I highly recommend them!
The nurses, office personnel and Dr. Vanderloos welcomed me for my first visit warmly and professionally.
I would recommend this office to any female, I really appreciate the way Dr V made my daughter feel comfortable and safe on her first visit.
She delivered my son and went above and beyond, I have continued seeing her for my medical needs since then. Highly recommend her.
Very quick, informative, and helpful.
I just love this place! Beat service, never rushed and very thorough.
Love the staff! I’ve been going here for over 20 years! Highly recommend!
For over 20 yrs, Dr Vanderloos has always provided me with the best care.
I had a wonderful Dr. Appointment..Everything went well.
Nice, friendly, awesome people! Love Dr. Vanderloos
The entire staff is welcoming and makes you feel very comfortable.
Very positive atmosphere and a caring group about the patients.
Excellent physician and staff. She has been my doctor for over 20 years.
She’s the best!
Everyone is friendly and professional! I highly recommend Dr. Vanderloos.
Great doctor with a horrible office assistant. Im moving my business.
Doctor VANDERLOSS and staff are friendly and listens to all my concerns
I’m a new client. I was immediately welcomed as family! Love them!!
I was very pleased with Dr.Vanderloos and her staff.
I love coming to see her she list to you,Her staff is awesome too.
The employees are so friendly and the atmosphere is warm and inviting!