I and my wife had a travel plan, spoke with a marketing person, and he set up my appointment the very next day with same-day results of PCR. the process was a little longer to go with but happy with his behavior and helping us travel on time. I showed up 15 minutes early and was finished by the time of my actual appointment. I’ll go back here! if needed for quick results for traveling.
Ms. Jyoti was wonderful! A big help and very professional. Guided me through the whole process and explained it to me how everything works. They work at a fast pace but with much attentive and care. Will be coming back to Clarity Labs for any related future service when needed!
I was so fortunate that MJ@CLARITYLABS returned my distress call message by phone. He was so kind, compassionate and helpful, as I was having difficulty signing up on the form for a PCR covid test. I had been trying and retrying to enter information on the form, but when I attempted to enter, it stalled! Again and again! His calm and caring manner, also calmed me. He tried to talk me through it, and when I was unsuccessful, he kindly offered to assist. And did he ever! He offered me his email and told me what he needed me to send and took care of it for me. He then helped me arrange for an appointment for the very next day! I cannot say enough about how surprising and refreshing it has been to deal with someone who showed care and concern iIn addition, when I reached out on behalf of my husband, he offered the same sort of assist and we will be able to get our tests more quickly. Thank you. MJ. for your time and efforts!
I went to Clarity Labs for Covid testing (the Cedar Knolls location). Marly was the person working that day and she was incredibly helpful. Not only did she explain the test and administer it with care, she was informative and professional. I would definitely refer more friends and family to use their services if they need it.
I set up an appointment on Tuesday to get tested on Wednesday. Appointment time set for 10:10. I show up 10 minutes before as instructed at the address they provided me. Nobody is at the testing location. I call clarity labs and they say check inside the building. I do. Nobody there. I call back and explain exactly that. Oh someone is on their way, theyll be there in 15 minutes. I am at least one of ten other people all in this same predicament and its safe to say no one here is impressed with this lack of organization and communication. I was taken 50 minutes after the scheduled appointment time after they sent the necessary parties to administer the test. That part was smooth, easy and professional. I received the results via email the very next day.
I have been working over 21 years at Universal Institute and I have never been happier with Clarity Labs. Vincent goes above and beyond to make sure every last detail is in place and goes perfect!! I run a 180 bed facility and Clarity has been doing all our blood work and Covid testing for over 3 years now. We have PCR results in less than 24 hours!! They are incredible. Best customer service. If you ever have an issue you can call Vincent directly on his cell phone number any time of the day or night. They also specialize in mental health and drug addiction facilities. No matter what your specialty is. There is no other laboratory that goes above and beyond and gives you the personalized treatment like Vincent and his team at Clarity Laboratory.
I took my daughter to be tested at the Cedar Knolls location and was very happy with service and staff. Marly Colondres really made my daughter feel comfortable for the test and I was so grateful for it! Thank you so much for your great service and professionalism!
We went to the Robbinsville- Hamilton office on Wednesday 6/23/2021 and got our results extremely fast. The staff was professional and assured us that we would get the result on time before traveling. I highly recommend Clarity Lab.Thank you so much!
I recently got tested at Clarity labs in cedar knolls and it was a quick and easy process. Marley was very informative about the process and made sure I was well informed and comfortable. She was super nice and professional
I got tested a month back at the same place but this place appointment is full now. My son had Mikes number and got an appointment at baskinbridge location quickly. Thank you Clarity Labs and Mike John for all help. I am so happy
Marley at the Cedar Knolls lab was wonderful with my 14 year old nephew that is on the spectrum. She was very patient and kind with him. She went out of her way to make him feel as comfortable as possible. We are very grateful.
I appreciate the kindness and professionalism of Erika Vázquez. Her empathy and cordiality made us very pleased with Clarity Laboratorys service, and choosing this entity as a priority in the future. Thank you Erika, many blessings from God to you and your coworkers this end of the year.
Courteous and professional - I went to Clarity Labs for COVID testing. The woman who administered the test was so friendly, and the whole procedure from start to finish was quick and easy. Would highly recommend.
Went to this laboratory to get a COVID test. Because of my job, I have done a couple of them and this time was the easiest appointment I’ve had so far. Marly, the technician that performed the test at tri-county orthopedics was very professional and very gentle. It was by far the best experience I’ve had.
Thank you marly for being such a sweet and dedicated technician. She offered to do my COVID-19 test on her day off because i couldn’t do it any other day, so she made this happened and accommodated me even on her day off. She’s very profesional, she explained everything before the test and most importantly, she’s very gentle performing the test, again thank you marly.
I had a pleasant experience at clarity labs I highly recommend this place. Thank you Marly your awesome, you were gentle, professional, and very kind. I came in to take a Covid test and Marly did a really good job she was not aggressive and very informed I felt good when I left.
The staff is very dedicated, respectful, caring, professional and are very friendly. It is a very beautiful and professional lab and absolutely no issues with parking. The lab is located in a very convenient location. I absolutely recommend this lab especially if you need to get test frequently done. They make it very easy for me. I love it!
If you guys close at 5pm please stop shining your high beams though my bedroom window. Thank you. Kept me up last night and Im sure the warren police have larger issues dealing with people disturbing others sleep... I am 1000% happy people are being tested against this plague. Just no more high beams pointed directly at My window 🤯🤯🤯
I had a great experience with Clarity Labs with receiving a COVID-19 test with their technician, Marly. I was always scared to take the nasal swab since I heard they go very deep but Marly was very gentle and explained everything in detail during the entire process. I definitely recommend Marly & Clarity Labs!
Alex was so helpful from helping me schedule my appointment on their website, to checking me in when I arrived and swabbing me . The Location is very nice , clean and friendly .
Never had work done here, but they allegedly fired lab manager Ashit Mehta, and that’s really all I need to know they have their heads on straight.
Marly at Cedar Knolls center was great! It’s not fun to have the test, but she got me through it as gently as it can be. My results were back the next day.
Jose Morales is excellent person, he never shows negatively always comes with a smile respectful I give him 5 stars cause that what he deserves excellent personality Jose is our pick up gentleman always on time no matter what time we close ❤ 💙 💜
My experience at the Clarity lab in Cedar Knolls was exceptional, Marly was extremely organized and very professional at what she does. She represents Clarity very well and should be commended for the job she does.
I had a wonderful experience with Joyee! She was extremely professional and very gentle. I’m so happy I had a great experience.
I live what I do in the medical field.. As a unit secretary in the hospital Emergency Room, medical assistant experience, I have mastered my craft in phlebotomy. Thank you Clarity for giving me an opportunity to work with a family oriented company.
The team are so humble and helpful. May God bless you all for your service during this critical time. You all are Angels for us. Jyothi Thank you for all the running up and down to get us tested 🙏🙏
I recently got tested at Clarity labs in cedar knolls and the service was terrible, the employee there was rude to me. They don’t specify to wait outside no clear indications what to do only signs at the door states that is one person at the time, I enter the office as was no body there no patient nor front desk and the employee came to me and started to telling me to wait outside and to read the signs. Horrible 😤
Jose is wonderful, dependable and respectful. He has treated everyone with respect and you are lucky to have such a great employee.
Clarity is a state of the art Laboratory where employees care. I would highly recommend their services. They always put their patients first, and are always striving to improve their operations.
Our Driver Jose Morales is the best, very kind and respectful to us all not a single complaint over here
Kathleen Riley is great !!! She is efficient , and caring - Thanks for all you do !
We boarded in flight Thank you so much for your help man in this time.Clarity Labs is highly recommended to get quick response
The person you contact and performed the covid test was rude and nasty beyond belief. The person who was there when I arrived agreed. I am going to tell my doctors office not to send folks there
Sharell has been a pleasant experience at our location both professionally and personable.
Very dedicated and professional staff. I would recommend their services without any reservation.
Wonderful experience. Fantastic team. Friendly people. They make the whole process so easy!!!!
Kathleen is the best. Very gentle and good customer service.
I appreciate hearing back from the marketing department and getting my challenges resolved quickly. Thank you.
Highly recommended! Beautiful state of the art lab with a hardworking dedicated team!
Kathleen Riley is very friendly, professional and gentle.
Very friendly staff. I definitely recommend clarity labs.
Great quick service, very professional!
Excellent staff.Dedicated to patient care.
Mritunjay was very helpful and very knowledgeable
Very professional and helpful staff.