NYC Health HospitalsGotham Health, Tremont

I don’t want to mention any specific nurses’ names but my first visit was okay. Then the nurse I had left the practice and I was not even notified. The second nurse I saw was pretty much fat shaming me because I am overweight. Then my latest visit .. the nurse was ok but she got mad because I called her nurse. I understand she is an FNP but as a patient I figured calling her nurse followed by her last name was sufficient. So based on my two previous encounters, I will not be going back to this location again. These nurses need to be sensitive to the patients’ needs and learn to communicate properly. I also feel as if they don’t really listen to my issues much when it comes to my health.

My first visit to this clinic was not pleasant. The wait time was extreme and much longer than I expected however, the director of the clinic did go above and beyond to ensure me this would not happen again.My second visit was much more pleasant, the nurse was very attentive as well as knowledgeable. Wait times were short and I was in and out of the clinic at a normal doctors visit pace. Overall the facility is extremely clean, the director is attentive and cares about his patients experience, and the nursing staff especially Alana are super friendly.

Unorganized, unprofessional and slow, three words to describe this pediatric clinic. If you have a infant/newborn do not sign up to have this be your clinic.I recently moved states and decided on this clinic had an appointment for Monday they changed it and I was not notified so I wasted my day coming there. Went there on Tuesday after providing information the pervious days on myself and my son, on day of appointment they are going to let me know they can’t see me cause the don’t have immunization records. Bare in mind this is after coming previous day and speaking on the phone and being told they can access his records thru my chart. Wasting another day of my time, they told they should receive the by that afternoon and I should be able to be seen the following day. Days went by no call until I had to call them myself and still did not get a proper response. On Friday I received a call from them saying they received the records and I can come in the following week on Thursday. Arrived on Thursday they are going to ask me if I have his records. My response was the clinic call and said they received it and the pediatrician is going to ask me who told me that? After searching she found it. This unacceptable I’m not one to leave bad reviews but this is just pure unprofessionalism. DO NOT RECOMMEND. This poor service just made me realize how immaculate my clinic in Texas was.

The new management here is TERRIBLE. That lady named Claudia is very ghetto, unprofessional and not helpful. Where are they finding these people? I complained about an interaction with Samantha and they both started giggling and laughing at me instead of helping me. Im not coming back until they are gone. I will be going to Bronx Care, Montefiore or St Barnabas and you should do the same!

Im currently at this facility seeing Dr Raggio, who I hope will be my families dentist for a long time. Dr Raggio has giving me back my faith in my what a dentist show be like . He treats my family and I as a human beings not as a number, he communicates what hes doing and what needs to be done. He respects his patients and makes you feel comfortable to be at the dentist which we all know is not a place we wanna be, going through the nychhc system you tend to get ignore and get treated as a number. This place was recommended to me by my cousin.we have to travel outside our neighborhood ,but it is worth it.The facility is clean the people are friendly and very very professional.

This new location is horrible. Once they moved from Arthur Ave they went down hill. Doctors comes & goes. Ive had 4 different doctors in the past (4) years. It takes up to 3 months for an appointment to see a doctor & what makes it real bad... The new location is bigger and better but short staff! Updated 5/16/23: I made a doctor appointment which I was informed that my primary doctor wont be available for the next four months so they made an appointment with my primary doctors assistant. Waiting over 4 months to see my or any primary doctor is absurd..!

My visit today with the Dentist was very pleasant, I had a great experience and will definitely recommend it. Mr Abram, The Site Director was very nice and helpful. The place is beautiful and clean. Will be looking forward for my next visit.

My visit here was so pleasant and the staff was amazingly kind with assisting me with all my needs. The nurses, CPA’s and doctors were all very kind and helpful. I am glad I switched my doctors office to here.

I’ve been coming here since they were on Arthur and I love it. My mom started to bring me here when I was 8 and now I am 23. I love this place soo much that my daughter also goes here. The staff is soo friendly and it’s always clean.

I have been with this clinic for years & the staff is always helpful & respectful even now at the new location. The doctors are always looking out for your best health interests.

NYC Health attends and takes care of you in a fast and attentive manner. The staff is excellent, the Doctors and Nurses are attentive and careful while taking care of you. 10/10 Would recommend.

Dr Raggio this morning made me got my long lost smile back, hes the best dentist I met in my life and he handled my tooth with the best care and I was smiling happily all the way home ,thanks Raggio

I just could not of Reach home to write a Review, I recently transfer from Brooklyn to the Bronx and I must say its the honest truth....very clean, humble, great staff, n lovely place to bring the entire family....kings county Brooklyn this is your sister hospital here . After leaving Brooklyn I swear I would not meet another great place for me and my family but no thanks Gotham staff everyone! As long as I am in the Bronx this is my place

Great service, very nice workers , quick and well done , this is a clinic you would want to be at. I’ve been coming to this one since I was 5.

They are super sweet, we had an amazing experience, starting from the staff, nurses and the doctors.

Awesome Staff( attentive) . Clean facility.Nurse Santa, you are the best!! Thank you for taking care of me. You are greatly appreciated!(March 2022)

I’m always happy here but over all the nurse honestly always the one to handle my care alana is always to me my nurse thx guys

This clinic is bad far the best clinic Ive had in a very long time not long waiting time and they always try their very best to squeeze you in a sooner appointment will recommend to go here

They have great service. I love the nurse and the young lady at the front desk. 👍🏾

Efficient and Excellent Service. Staff members are always polite at NYCHH - Gotham Health. I’m always satisfied after each visit ✨✨✨

Do not make an appointment here..I had a appointment to get my second depo shot at 9:30.. I took off from work.. appointment was made in February.. me sit for an hour and a half to say I had to see a provider to get a depo shot..when they scheduled it incorrectly and than going to tell me I had to schedule another appointment.

I had a a great visit at my doctors appointment the nurse that helped me was very caring and sweet thank you

I like the help I get from the doctor and I enjoy my appointment. Will be coming back!

The clinic is excellent and the attention is very good. The nurses are very professional and have patience.

This Health Place is nice. The staff is friendly and polite. The place is clean and wonderful.¹

Tremonts has an excellent service. Good job for all the staff.You should visit tremont medical center.

NYC HEALTH ATTENDS N TAKE CARE OF YOU A FAST AND THE STALL IS EXCELLENT THE DOCTORS AND NURSES NICE AND ATTENTIVE AND CAREFUL AND CARE OF YOU. I RECOMMEND😍🙏👍

Staff very professional not a long wait. Got an appointment extremely quickly Welcome to the neighborhood !

The service was on point from the beginning. Every one was in high spirit. I enjoyed my visit. Tyall

I enjoyed my visit. The staff was very helpful and i will be returning again.

Well, I am a Patient for twenty one years for a reason. Isn’t?

This place is very clean and the staff are very professional and I got seen in a timely manner overall great experience

Always sweet and Aways on time with seeing my family

Great service, very generous and kind staff.

Great customer service , Everyone is Respectful and Welcoming !

It was a good experience and got everything that I come for.

Clean, short wait times. Staff was friendly.

My doctor is really nice.

My kids love Dr. Manners

Everyone is very professional polite

On behalf of Cayden munoz

Fast and friendly service.

Great and caring people.

Great health care

The Dominican pediatrician is an excellent person...I liked her treatment...she is about 54 years old...also the receptionist, I think she is Puerto Rican or Dominican, is very well prepared. God bless her both

Excellent service, from the assistants, nurses and doctors.🙌

Excellent service and very professional.I feel very good to be able to count on the team of professionals at this Clinic.