Great service for my client with disabilities. Very helpful and understanding staff! It’s clean and well organized. The only thing I noticed is that the new girl was not trained on the front desk before she was left to fend for herself! Let’s make sure staff feel comfortable and ready to assist
This urgent care was by far the fastest and most efficient urgent care weve yet been to in the city. Office is spacious and incredibly clean. Great, friendly office staff and thorough and efficient medical staff. They even had goody bags for my kids on the way out. Will definitely make this our regular urgent care.
This place is really clean, the team manager Angelli was very friendly and greeted us and check us in quickly, and got us to the back room fast. We did the check in online which made the process go smoothly. We do not have insurance and were shown the prices for the services. All prices were very reasonable. Shamya MA helped out my husband since he was the one not feeling his well. We got put in a different room shortly after, to wait for the doctor, she was very friendly and welcoming, and was very knowledgeable. I 100% recommend this location. Especially for people who need to pay out of pocket for lack of insurance. Thank you lady’s. You were all really helpful, just know you are appreciated for your hard work, and kind service. And thank you doctora, for guiding us in the right direction.
I came here because of pneumonia and they were able to get me treated within 15 minutes. I freaking love this place. The there staff is very friendly and knowledge. When you get treated here you get this feeling that they genuinely care about you and they want you to get better asap. Shout out Renalda, she was the nurse practitioner that treated me.
My daughter had a asthma attack last night, and our normal IC was already closed. This place was AMAZING! They heard her coughing, and got her in right away for a nebulizer treatment. They even gave her a goody bag at the end of the night. Super clean, super friendly, and super caring!
I came in to the clinic because I was experiencing excruciating lower back pain and I was afraid that I had a kidney infection. Book my appointment online, and I was seen within 15 minutes upon arrival. The clinic is very clean, stafff are welcoming and very professional. Will definitely recommend. Very satisfied
This is our local urgent care, we decided just to walk in after our son hurt his finger playing basketball at the nearby school. We check in, told them the reason for our visit, only to be told 50MIN later that we had to go to a different location with an X-ray. Like why wouldn’t be told the machine wouldn’t be available from check in time or maybe at some point during vitals being taken. Definitely a waste of time. Total time wasted was over an hour.
These people ROCK. Had a blood draw and found out my veins are hard to find. Shamya took entra diligent care of me from the very beginning, making me feel comfortable and in good hands. When she was not able to successfully do the draw, she brought in her colleague Dominica who kept up the comfy energy, clearly explained what was happening, and really helped me stay calm during the draw. These people deserve the world because they are literally out here making healthcare human. THANK YOU!!!!!
So far Ive been sitting here checked in for approximately 54mins. I havent seen a single person come out, not a single person has been called in. Trying to be patient but its really frustrating. Clearly no one is in a rush to do their jobs. Ive seen one Dr and one nurse at the receptionist desk. The Dr keeps coming out to ask questions about past cases for people who are already gone. Back home in Kentucky the services were much better than they are here. And as I was typing this out a lady who walked in 45 mins after me just got called in. Im literally just here for a COVID test. She was just getting a flu shot. I dont understand how someone who walks in 45 mins after somebody gets seen first.
This was my first visit to the clinic. I was very impressed by the staff. They were personable and professional. I was also impressed by the cleanliness of the clinic. I highly recommend this clinic if you are in need of medical care. You will be well cared for.
The staff at this location was very kind and helpful.Midwest express should update their website. PCR tests for covid are definitely not back by the next day, regardless of capacity or staffing.Quest lab states 2-5 days, which negates many reasons for taking the test. Sharing so others don’t find themselves $200 poorer with no TIMELY answers.
First time visit and I was so impressed! The staff was kind, patient, professional, and very friendly. The building was also very clean and welcoming. So happy to discover them!
My medical issues was a hearing problem used a behind the counter ear wax product that led to clogging of both ear canals which led me to Midwest Express Clinic.I received excellent medical treatment both ears was flushed out and my hearing was restored. This Midwest Express Clinic is a 5 stars 🌟 facility and I highly recommend this medical establishment for anyone who needs urgent medical care.
The front desk lady was super kind and attentive, also the doctors who checked on me. Overall I had a great experience. I’m always anxious when it comes to go to the doctor, so I’m really glad places like this exist where you can be treated as a human being with respect and kindness THANK YOU.
I came in March for a simple strep test, was pushed to get a Covid and flu test too, and came out with a recommendation for over the counter meds and a bill of over $430 ($165 for the Covid test!), less than half of which was covered by insurance, plus a separate lab bill for the strepTest. My sister in-Law goes to a different Midwest express and says she never pays more than $50. This seems criminal to me! Oh and when I went there were multiple dead bugs on the floor in the office - in exam room and hallway.
Provider spent the minimum amount of time with me, prescribed me medication I cant take, and told me i didnt have strep. I waited three days for my results to come back from the real lab, and guess what, its definitely strep. This place is a joke, find another clinic.
My family had a great experience with Midwest Express Clinic on Pulaski. The staff was helpful, knowledgeable and resolved our issue very quickly. We were in and out in less than 30 minutes. Also, the facility was extremely clean.
Quick, easy, nice clinic, friendly, helpful staffGreat care. I liked being able to schedule a time/appt. rather than walking in & waiting.
Excellent service, very nice waiting room, and very knowledgable staff committed to providing great care. Very refreshing to have had such positive experiences here
The staff was extremely professional and efficient. Recommend this to anyone needing to meet a healthcare need on the spot.
Walking in, I was greeted with a gentle tone which made me feel less anxious. The staff were also very helpful and knowledgeable, answering any question I had during the appointment.
I received the best quality service from the nurse to the doctor. I will be coming back and refer my family and friends.
Medical assistant and nurse practitioner was really accommodating. They both did a really great job during my visit. Keep up the good work ladies!
Had a great experience with everyone. Didnt have ti wait at all seen by the Dr right away. Thumbs up for Midwest Exoress Clinic
This is a nice clean place, I went in the am very quiet. Customer service is very nice overall experience was great
Amazing staff. The Dr and staff were so caring and respectful to me and my daughter. Love this location.
The doctor and staff were very polite and knowledgeable. I was in and out quickly.The doctor took out the time to thoroughly explain everything and resolve my issue.
Nice healthcare provider. Front desk was polite and helpful. They offer great service.The clinic js very clean.
I had to visit the clinic because I had strep throat and I was from out of town the clinic took good care of me and made sure I was treated properly and was able to get the medication that I needed. It was very affordable because my insurance wasn’t compatible with their clinic.
Friendly and very professional. I’m using the boot .. it help to walk save. Thank you.
Was having an emergency situation, came to this clinic and was out within 30 minutes. Love this place, thank you ladies for what you do.
Got right in and they took very good care of me. Thanks so much to all the staff and the Dr.
This was my first time at this new location. Staff were friendly, knowledgeable, kept me informed of wait times and labs. I will definitely come back.
I took my 12 yr old son here. He was complaining of a sore throat and his regular pediatrician was not available at the time. Our visit lasted about 30mins from walking in the door to getting his diagnosis. The staff was professional and attentive and the doctor very informative, answering all our questions. I’ve lived in North Mayfair for about ten years now, and I am so glad Midwest Express Clinic is just around the corner!
I walked in today for flu symptoms since 2 days. First, front desk put a music inside which is unlikely have music I think in such places.After take me in with physical signs T. BP. … and test for Covid and flu. After 10 mn results back negative and the NP ( not doctor) said I will give you symptomatic medication..after if doesn’t work come back…..lol. Is this the medicine you learned where????!!!!
The staff were all very kind and patient. Explaining with detail every procedure being done
This place is great!! They got me in and out within an hour!
Called in the morning for an urgent care request and saw a doctor (or it may have been a nurse practitioner, I dont really know the difference at this point) an hour later. Everyone was professional and as helpful as possible. I felt like I got the treatment I needed. I believe they take almost all insurance that is not out of state, mine is meridian (free govt. Insurance)
First time great place very clean.Staff was very welcoming and attentive to my needs.Didnt wait long.i would recommend this facility.
First time going there and in need of care quick and this new and very clean clinic was by my apartment and accepted my insurance and gave me the care I needed fast and easy
I booked an appointment online about 20 minutes before I went in and I was in and out of this urgent care in less than an hour which is unheard of for most urgent cares. I would definitely recommend this location. The staff was very nice. The rooms were very clean.
The staff was great. I was in and out.
Worst Location!!! Almost 1.5 wait and still haven’t seen a doctor. I just walked out
From the moment I walked in the door, to the time I got sent back. The entire experience went smoothly. Everyone was professional. All my questions were answered. It was a pleasant experience all around.
Very exceptional service, the doctor, she was very very kind and pleasant with me my wife and my daughter, as we all three got seen, and so was the receptionist very helpful and helped us out with our medical card issues when the systems of our provider was down, thank you very much for all your help
All the staff, nurses, and doctors were very very nice. If there was an option for 6 stars I definitely would give them that.
Front office lady Nimra was very unkind! She was not at her desk when I walked it and when she came back to her desk I said hi she said” I am gona have you sit down” in a very unkind tone. So I said to her what if I don’t want to sit down? She said “You HAVE TO sit down!!!!”Not sure what kind of day she might be having but I expect better kinder more welcoming voice and attitude when I walk into a place..I was asked to leave… when I complained to customer advocacy they called them to find out what happened they lied and said I was cussing and using profanity!!!!They said management confirmed that I was rude while I fact they said no management is available onsite today!
I was very pleased with how polite, thorough, and communicative the front desk person and the physician were during my entire visit. I am truly grateful for having found this exceptional Midwest Express Clinic. Thank you.
The staff is really sweet and they take the time to actually go through treatment/mediation throughly. Super clean quick and efficient appointment!
We were seen quick and had the prescription sent directly to the pharmacy of my choice. I recommend to all looking for an alternative to ER and not being able to get in to see your physician.
Great experience! Everyone is very friendly and professional.
Walked in last minute with my son with out an appointment and was taken care of ! Nice staff 😀
Everyone was kind and polite. I highly recommend this Clinic👍👍
The best. Everyone is really friendly, Mrs Tomic is special. Thank you
I really liked how they treated me, they explained to me what I had and the treatment they gave me.
It was very pleasant and the staff was very helpful and friendly. The doctor was very helpful and concerned about my health and and very helpful so thank you for a great visit.
Outstanding services, Doctor was very helpful and kind.
Excellent service ! We appreciate you and all your staff again thank you
I went in Monday morning, everyone was so sweet and helpful. I felt so comfortable and at peace that everything was going to be ok. Thank you so much will definitely recommend!!
Great staff. Will go again and can recommend.
Got in quick even as a walk in. Caring, Pleasant staff. New immaculate facility. Glad I was able to be seen...even though I had no voice; they understood my concerns.
Great experience! Friendly efficient and thorough. Glad they are in our neighborhood.
I been there twice. They are very kind you don’t wait to long.
If you don’t have insurance they will charge you $125 before they even see you. They don’t care about your health if you are uninsured!!!!!
Fast and easy! Super friendly staff, too.
Great and friendly service. I was in and out in about 20 minutes.
It’s a great place to visit this clinic and everybody is helpful !
For all the issue I had. Everything went smooth. I loved Sam & the provider 🥰
I called and Shamesha was very helpful. Thank you Shamesha!
They’ve very friendly and help me very quickly
Everyone there was pleasant and helpful. This will definitely be my go to clinic.
Everyone was great very friendly and professional
Very nice location! Very clean and everyone was incredibly kind.
I went in and out in a few minutes with ready to go doctor. Will go next time Im feeling ill.
WENT ONLINE TO SCHEDULE APPT. VERY FAST. STAFF HELPFUL FRIENDLY
So nice, friendly and efficient (:
Above and Beyond Service. I Highly Recommend this Clinic. Kudos to All the Medical Staff.
Jack and the receptionist were quick and very much helpful
Thankful for the walk in and didn’t need to make an appointment.
Everyone was very kind and professional.
Very nice staff,clean clinc and short waiting time
Great experience! Very nice facility!
Thank you so much for taking care of me when I needed help.
Very attentive and kind clinicians.
Very friendly people!
Very fast
Super quick and helpful
Nice front desk and the doctor.
Great experience and professional doctors
Clean,nice and attentive
Great service
Very good and quick service!
This place was great! They really seem to care about the patients house and understand about price and life and how help what you need and get it to you is easy as possible. And I also feels nice to actually talk to a nurse practitioner that actually and genuinely cares about your health and the steps you need to go to make you feel better A++++
Super professionals 👍