Midwest Express Clinic

Never thought I’d write a positive review for an urgent care visit but I really appreciated how nice the staff and providers were when I was struggling with a severe virus. The online waitlist/registration process makes it super easy too. I had to wait about 30 minutes for my first visit because it way busy but they put me in an exam room so I was able to nap. My second visit I had almost no waiting time. Providers really listened to my concerns and were willing to talk through options to relieve my pain. I hope I don’t need to return but am happy to have this option nearby if I do!

Every time I come it’s always a great experience! From the front seat to the assistants and doctors in the back! Wouldn’t trade this for the ER! They work fast and make sure you get the correct check up you need and walk out happy!

This location is very helpful and all staff are professional and kind! They really get you in and out as quick as they can while still giving you full attention and tests to make sure you leave with medicine to help you as well as identifying the cause to your illness! I travel to this location in particular because they are all so nice and helpful! Love this location

Wonderful staff! The woman at the front desk was so sweet and made the experience seamless. Don’t second guess your decision to come in they get things done at this clinic. Wait times are low, they are very transparent with pricing, your seen almost immediately. Love the way they prioritize patients.

WARNING BEFORE FOR USING THIS PLACE: When asking their front desk in person before my appointment whether the were in network with my insurance, I was told yes. They also claim to accept a variety of insurance on their website. Turns out they arent in my insurance network and are forcing me to pay out of network for their services. Completely deceiving practices to their patients telling their customers one thing and then bill another. Dont fall into the same trap I did. Be prepared to also wait 30-60 mins before getting in to see somebody and for the appointment to be rushed when you actually see the provider.

Quick visit, in and out within an hour (appointment and checked in prior to arriving), staff was incredibly professional even while training a new member. PA did not send over 1 of the prescriptions she said I could benefit from, but Im already starting to feel better and to me, less is best. If I truly needed it, I am sure I could just call and request the prescription so no biggie! Im overall extremely satisfied with the visit!

Pleasant office staff. Professional, kind and helpful medical staff. Office is nice. We did high school sports physicals for $40. You book online and they save a place for you. We were in and out very quickly. They are an organized well oiled machine!!

My son’s eyes were swollen due to a reaction. We made a same day urgent care appointment and was in and out of the location within 30 minutes. The staff was very pleasant and Dr. Victoria really helped. Thank you so much Midwest clinic for help my son.

Every staff me ever from the receptionist, medical assistant, provider and everyone in between was super nice and had amazing patient care etiquette. Brought my son in for trauma to his foot and they helped ease his nervousness. Great place. Wait time wasn’t bad at all and they had a full wait room. Very efficient

I was able to easily schedule a check in appointment and receive care after an unexpected injury. The staff were great. The NP was helpful in providing care and empathetic to my situation. I did require radiology, and unfortunately the Wicker Park facility did not have a tech. However, I was able to go to the West Loop facility and receive X-rays quickly. I highly recommend MEC for urgent care.

The clinic itself / staff are friendly and courteous. The billing becomes part of the scam though. I was charged twice and they use a 3rd party who didnt seem helpful in resolving the issue so will be disputing through my CC. As well and just to note but any followup care with will require another visit and another bill even if its for the same thing.

It was the first time going to urgent care. Midwest Express Clinic is a very nice place. Very clean. Front desk was quick to register me and very polite. I had a great experience and if I have an emergency again I will surely go there again. Thank you.

Dominique, Brittney, and Alissa were all great! The wait area was very comfortable and nicely decorated. I had anxiety going in but left feeling good (I was relieved that it wasn’t serious and I was prescribed medication). Dominique was even nice to allow me to stay because it was pouring(rain) when I asked her. Really great staff and I’m truly grateful to you all. Thanks again! LM

Horrible service, from the front desk, the providers and the management staff. Double charges for everything and when you call to dispute the charges they give you a run around.They sent me to a different facility for an x-ray because their technician called in sick. Then they had the other location charge me as well. I’ve been told the refund would post in 7 business days and when it hasn’t, I’ve called and they say, “I’m not sure what is going on.” Then leave you on hold for 45 minutes and hang up on you. Do yourself a favor and go ANYWHERE but here!

I could not have imagined a better experience. The lady at the front desk was so friendly. Offered a bunch of helpful tips. And we were seeing very promptly. Everyone was professional and sweet. Almost wish we could get sick to come back sooner

I came here for an occupational TB Test. My Medicaid accepted a Blood TB Test draw not a skin test which I actually preferred over the skin test. I was in and out within 25 minutes. The Quest setup to see my test results was pretty quick and easy.

Compassionate care. Excellent transparency regarding the minimal wait times (I was a walk-in). Friendly and caring front desk staff, and PA Lauren had me feeling confident about next steps.

Had a very great experience at this location. They are very attentive The facility is very clean. Staff members were amazing. The young lady at the front desk as soon as you walk in, she greeted you with a smile

My visit to Midwest Express Clinic was very good. They exceeded my expectations as I have been disappointed with other express clinics. The staff is pleasant, professional and knowledgeable. I would go there again and would recommend Midwest Express Clinic with no hesitation.

Amazing! This is my first time coming into an Express clinic and I had a great first experience. Staff was very friendly and fast working. Place was also very clean. Also good music in the waiting room when you are filling out papers!

It is wonderful that clinics like this exist, especially since it’s so hard to get in with your regular doctor these days. My primary care physician is booked out 3 months and my obgyn is booked out for another month, so they told me to go to an urgent care facility. We chose this clinic and are happy we did. The space is open, bright, and clean, and parking was very easy. My nurse was caring and efficient. I really appreciated that during my rapid antigen tests, she didn’t stick the swab so deeply up my nostrils. I told her I have had painful experiences of nurses doing that to me before, and she assured me that was completely unnecessary. The clinician I saw afterwards had wonderful bedside manner and was very thorough in her examination of me, even though all of my rapid antigen tests came back negative. She determined that since I’m 5 weeks pregnant, my immunity has dropped and made me vulnerable to a bacterial respiratory infection. She prescribed me a broad-spectrum antibiotic, and since then my fever has naturally subsided. Most importantly, she told me to be calm and not to worry, pregnant women get sick sometimes and their babies are okay. My clinician told me that if I have any other problems and I can’t get in with my PCP or obgyn, to come back and see her. And I certainly will!

This place is awesome. A true urgent care! They are always able to help me with good attitudes and calm behavior. It makes the experience so much less stressful. I feel taken care.

Today I was seen by the beautiful and wonderful Dominque ! Her attitude and her personality was so upbeat . She made me feel so relaxed to the point my blood pressure came back normal! Thank you so much Dominique! I hope you have a wonderful day !

I called to ask if they could provide me with a service. I was assured they were able. I registered, talked to the front desk, explained again, waited, met the intake nurse, she took my vitals while I went over my reason for visit again.Finally the provider comes in to tell me that they cant prescribe a controlled substance. Which is whatever, company policy. I get it. But they had THREE chances to let me know before I saw the doctor. I asked said provider to double check the policy and when she came back, she said she could write me a 1-week holdover script. I declined and as I left I was told I would be getting a refund for the office visit. Now theyre saying that the providers compromise counts as an assessment and refusing to refund me the $125.This clinic has no idea what they are doing or their own policies. If you have an issue, theyll farm it out to their corporate customer advocacy line that they dont even know the hours of operation for.

I was able to get a quick appointment and was called back without much waiting. Everyone was friendly and I felt the nurse practitioner was thorough.

I made appointment 8:25am and i checked in 8:00am but they did not call my name until 9:20 so far .my daughter had a fever missed 2days school .but we’ve been waiting for 1hours so annoying why they received appointment online ? Just accept walk-in appointment only!!! waste time

This place is hands down the best urgent care you will go to. They treat everyone with respect and care, and are able to accommodate a ton of folks. Dont be alarmed when you see a bunch of people in the waiting room and youre just walking in. Theyre running a smooth operation and Ive never waited longer than 20 minutes. Also, youll never be surprised by a bill. They tell you everything up front and work hard to be transparent and work with whatever insurance you may or may not have.TLDR if you are between this place and physicians immediate care down the street, DO NOT GO TO PHYSICIANS IMMEDIATE CARE. Physicians immediate care will charge you whatever they want (eg they can charge you for an ER visit despite it being an urgent care visit). Not only that, they dont treat you with any respect whatsoever.GO TO MIDWEST IF YOU WANT TO GET BETTER.

There was not a long wait I was seeing quickly. If one clinician had a question they called the second person in to get another opinion. They were very thorough and compassionate.

Can’t say enough good things about the staff at Midwest Express Clinic. Each technician that I came in contact with was compassionate, caring and professional. They put me at ease and explained every step of the treatment as we went along.

If I could give zero stars I would. Don’t go here unless you want to find out two hours after your visit that your prescription was never placed and then have to proceeed to call back four times to get them to place the prescription only to be told by the rude and unhelpful receptionist that you were actually never a patient there. Once we sorted that I was indeed there earlier, it only took 2 more phone calls to get them to send a prescription to the correct Walgreens ONLY TO BE A PRESCRIPTION FOR THE WRONG MEDICINE. By this point, MEC was of course closed seeing as it was a whopping three hours past my visit. The WORST experience with an urgent care I’ve ever experienced with the most incompetent staff.

Great and efficient clinic! I was In and out very quickly .. I do recommend doing your registration online so the process is faster. Very nice staff. Would recommend :)

Jeff (PA) and Melanie (Front Desk / Coordinator) provided exceptional service. I had some issues with my prescription and Walgreens and they were both extremely persistent and helpful in helping me sort it out. Really appreciated the wonderful customer service!

Midwest Express Clinic is great! While the wait can be long some days, they really make up for it in their kindness and care! They are prompt and speedy, but don’t rush you, and they do great follow-up as well!

I had to pay out of pocket after injuring my ankle. The staff was very friendly and overall cheerful! I even got a a sticker at the end of my visit 🔥 not saying I want to get injured more often, but when I do I know where I’m going to be taken care of 💖

NP I saw was caring and knowledgeable. I was visiting from out of town and would definitely seek care here again. There was a wait time but totally expected and didnt feel rushed once provider saw me.

The service here by the nurses is great! However the receptionists are absolutely terrible at managing time and prioritizing appointments. For example, I came in with an appointment and filled out paperwork ahead of time. But they allowed someone ahead of me who did not fill out their registration and said “it’s fine” when I asked why he was allowed in the room. This is a waste of time for not only the nurses but also the patients. Wait times have gotten very long and this is definitely a cause of that.

From the moment I called on the phone to inquire about an appointment until I walked out the door my experience was outstanding! The staff listened to all my health concerns, and addressed everything thoroughly. Thank you so much!!

Hi! I thank you for helping my son.For that and for putting up with his crying and screaming!Thank you for taking us in very quickly and efficiently!

Johany Águila medical assistant was amazing she was so nice and professional made me feel safe and welcomed , the office is super clean and was seen in a good time , I would recommend my friends and family to come here😊😊😊🐣

Waited for 3 hours and never was seen by a doc or NP nor updated on how long the visit would take. They took my vitals and sent me back out to the waiting room because they didnt have any rooms available. Eventually walked out.

Checked in at 4:30 it’s currently 5:55. No one on earth wants to wait this long. I have an ear infection but can hear them conversing in the hallway about a motor bike and how some parents !!!!! I’ll update if I get better service once I do get to see the doctor.

Got in quickly (within one hour) and was out of the dr’s office just as fast. When you need some quick medical attention come here. I even bring my son and have experienced quick service as well.

If you want a disorganized and horrible healthcare clinic some to this crapshoot of a company. Between three clinics and corporate this company is absolute garbage. Do not say you accept healthcare from the VA and then say oh wait we have to make all kinds of calls for approval. YOU DO NOT ACCEPT IT THEN!!!!I do not have all day. No one does.Then the clinic at Weet Loop says we cannot find you.Between the disgusting VA Healthcare and this horrible company who employs people who go to work high at the Chicago St clinic and the disorganization of other clinics I won’t return.

From the time we walked in with the receptionist to the nurse and doctor it was excellent service. Definitely our go to if we need!!

This was the worst visit of my life at MWC the nurse Ma or Mi or May is the worse she don’t listen to patients the patient know his or her body better than anyone especially if they been sick before with the same illness it was a horrible experience although Dominque and the other nurse assistants are great not to mention the high turnover it’s some great nurses there. I was forced to visit my primary doctor at northwestern & was well taken care of I’m well now feeling much better thank GOD.

Hi! The Doctor and her staff were very friendly helpful well mannered and on point with caring about the patients! I would recommend and encourage people to go to see you at Midwest Urgent care! Thank you all so much. They take better care of you then your own primary doctor dose!!!

The new phlebotomist “T T” needs to be trained better or replaced. i have been a phlebotomist for over a year now and have trained many others at my job. never, even when i was in school for phlebotomy, have i ever had someone do such a hack job at drawing my blood. i am an athletic person who was always the go-to when people needed an arm to practice on because of how good my veins are. when i went in for my blood test today, the phlebotomist put the tourniquet on as if it was just an accessory. it was not tied tightly whatsoever. i don’t like to go into blood draws and announce that i am a phlebotomist, so i decided to just trust her process. this was the wrong decision. she proceeded to insert the needle clean through my vein and when i say through i mean THROUGH as in blew the vein through the back of it. she says “oh the blood isn’t flowing” but i did not want to backseat blood draw so i just sat there and said “ow”. she pushed the needle further in before i was in enough pain to say “okay i think you blew through the back of the vein, pull back please”. when she did, the blood began to flow. afterwards she said “okay you can go”. i am shocked. i have been poked more times than i can even count and never once have i had an experience like this, even with students on their first day. not to mention the poor bedside manner. i rated it highly because usually i have such a positive experience here but it has always been with the previous phlebotomist. i recommend going elsewhere for bloodwork.

Very pleasant welcoming staff. I was visiting from out of state and had to be seen for an upper respiratory infection. Professional caring staff, effective care.

Came in for help with a sinus infection and had the best experience. Check-in, vitals, and the appointment itself were done by really kind and professional people. Couldn’t recommend more if you’re in a tough spot and need quick care

Midwest Express Clinic has a wonderful staff. I had physicals for both sons at their facility. I recommend their clinic very highly.

Fast, clean, they also have coffee and water while you wait. Took my 3 month old son for a really non er related reason. We had a great experience!

The doctors here are nice and incredible sincere. They make sure I feel taken care of. They’re really busy for this reason I’m sure. Their front desk could be more organized and diligent on checking people in so that people aren’t being skipped after checking in on their tablet as they specified to. But this doesn’t deter from how great the doctors are

Every staff member is so considerate and completely respectful of your privacy. I feel comfortable, secure, and welcomed. Nursing, tech, and physician staff all have top notch bedside manner. They should all be recognized and awarded for going above and beyond. I have worked in Healthcare for 30 years and know what good service is. This facility is a glowing example of how the standards should be set. I want to give them all a big hug!

Hello. i am really glad this please exists! :) i was having a really hard time and they really helped me feel better. everyone was so sweet! 10/10 recommend

It was clean, super fast, and everyone was so kind!! The receptionist at the front desk was especially helpful and gracious.

I went in due to having a severe eye infection in both eyes. Overall experience was great from the receptionist, medical assistant, and the Dr. And everyone was welcoming and I felt heard. Im on day 2 on eye drops and my eyes are clearing up. Thank you 😊. Will definitely recommend ro family/friends and i will return if needed.

Wish I could leave a negative star review. The most ridiculous place! They charged my money and provided absolutely no services for me. I had to call them again and again. After admitting that they never sent my specimen to the lab they asked me to come and leave it again. And guess what happened? The same thing happened, I never received my test results! Very incompetent, irresponsible workers who don’t know how to get their job done. Fraudulent place. They want only your money and don’t plan to provide any services for you.

My favorite urgent care in chicago. Seen for a sinus infection, I was in and out in an hour. Professional service.

Midwest express clinic was awesome to have found while being out of town. They do walk-ins and were very pleasant and professional. Dr. My Tang was so very kind to my daughter who was feeling ill. Thanks so much for the great treatment!

So glad I found this clinic because trying to wait in a hospital for 6 hours just to get seen and they see you super fast at Midwest is the place you would want to be I highly recommend this place, to anyone who needs fast medical service.

I registered online which I know does not give you an appointment but I was registered for 2pm. I get there at 1:45. I go to her desk I give the lady my name and she tells me to have a seat and if she needs anything from me she will call be back up to the desk. I sat there for about 45 minutes while she took other who came in and got them situated. At some point a receptionist comes and she leaves. She is now in the back with the nurses. I believe she could have been covering for the receptionist. I’m now sitting here for an hour and a half and starting to see people that came after me getting serviced. Now I’m confused I go to the desk to ask what’s going on and I’m not even in the system. This lady took my name asked nothing else of me and left. She started calling patients to come to the back looking in my face knowing I have not seen anyone yet and knowing I been there for over an hour. She says nothing or even question why I haven’t been seen. I’m writing this now from the back and it’s almost 3 hours now and I still have not seen a doctor. Poor communication and professionalism. I’m an urgent care facility I believe a patient time and experience should be respected and I did not feel that way.

Place was very clean, safe, and fast to check in. Made my daughter feel special even when she was feeling sick.

This clinic offered a clean and welcoming environment and a kind staff who showed a great deal of empathy. I am not a local, but if I was, this would be my go-to urgent care!

The staff at Midwest Urgent Care in Wicker Park is compassionate, professional, and efficient. I always feel well cared for whenever I go.

Girls in front are polite. The waiting time wasnt so bad and the doctor very professional

First time patient, and the staff was fantastic and the parking lot made it very convenient.

The staff were not responsive to the level of pain and mobility restrictions I presented with. I came in with a suspected fractured ankle, which was confirmed with X-ray. I was not given crutches or a wheel chair to move from room to room and was told I had to hop from one end of the clinic to the other to get the X-rays. The radiography technician was very rough with my injury and then, while I was crying, made me hop back to the exam room. The doctor was only marginally helpful in that she confirmed I needed to see a specialist. She was too scared to provide any supportive equipment, so I left the clinic with less protection than I came in with. I was given nothing for pain. I asked for copies of the X-rays and was given a CD, which could not be read at the ER I went to immediately afterward. This visit was a waste of time and money and I would not recommend Midwest Express unless you just need the most basic care, like a COVID or influenza test.

Big shout out to the receptionist and the nurse for doing their job in an efficient way. Thats more than what I can say about the main doctor.Im day two into a fever w/ cough, stuffed nose, high temp, and the chills. She checked my lungs and said theyre good but at this point Im wheezing and sound like a 75-year-old smoker who has been smoking pall malls for the last 60 years.This so called doctor starts talking about prescribing blood pressure medication without even having a chart but was also ignoring the kind of respiratory infection I obviously have- not only did they charge me money for sitting in that sweaty office on a 70° day but they sent me home with an allergy script.This establishment has lost all credibility and has made it clear that you cannot expect any real treatment from a strip mall doctors office.

Super unprofessional! Unfriendly and the nurse that gives you an injection has her nails so long that she cannot do her job properly ! Was charged for a very bad service and even though I brought the med with me, it should be way less than what they made me pay. Ridiculous!

It was the first time there and I was very pleased. They were very professional and very attentive and very concerned about my situation. Good job very good job.🤩🤩🤩🤩🤩

Checkin was easy, didn’t wait too long, the team was efficient and the doctor was willing to be patient and listen.

From the time I was calling different urgent cares regarding services and pricing, to when I left the urgent care after my service, the entire experience was one I would recommend. I had an urgent need that required immediate attention; I had a sizable gash on my forehead, like BIG. They were the only ones who answered in a timely manner. They were the only ones to provide me with the information I was looking for prior to services provided and the staff was more than accommodating when it came to my urgent need. If you need any type of sutures and/or stitches DO NOT be “shy” in visiting this place/location. Consummate professionals all around, and while no two visits are similar I am confident you’ll receive the same attention and care that I received.

I really do like coming to this clinic, especially for urgent needs. I needed to be seen soon enough and this location made my day better! Quick visit, so worth it. Keep up the great work!!

My wife and I caught Covid while visiting our new grandson. Staff was very courteous did our testing that proofed positive and then followed quarantine instructions by the Doctor. We will come back if we need in a near future.

Thank you for being there. The staff was exceptionally helpful . Very courteous as well as knowledgeable andready to answer any and all questions.

Great experience with Laura Reher, PA. Very quick visit and I got to feeling better later that night after a 2 day illness. Highly recommend this place!

Highly recommend if you want a quick check up without hassle. The staff were very nice and helpful! The place was clean! it was very quick didnt wait long for my results and I got medicine very fast they definitely took care of me.

I am grateful for places like Midwest Care. I was in a lot of pain and the best my doctors could do is get me in for X-Rays five days later, and those results would take 24-48 hours! So on a Friday, I was a walk-in at Midwest Express. I got x-rays and a diagnosis in 90 minutes! It saved me six days, people. The staff was professional and now its time for me to take care of my moderate arthritis.

Thank you very much, you guys have the best nurses and the best doctors, and it’s very clean there everything is very neat, and they are very helpful!!

My visit to Midwest express clinic was great. Easy check in process. Short wait. And the staff was very helpful and kind. Would highly recommend.

Edit: after filling out the form linked below, they called me, apologized, and removed the charge for the strep test I did not want to take. Im going to bump them to 3 stars since they did take the best they could to rectify after the fact.Initial review: I cant say enough how bad this place is. Its a money-grab trying to push people through as fast as possible with minimal work except pushing unnecessary tests that they can bill to insurance for. You basically cant walk into this place without getting stuck with a strep and covid test. Youll never see a Dr here, maybe a nurse at best. Go anywhere else, or even just stick with WebMD.

The facility is quite clean, organized and friendly. Every time I’ve been here it’s hasn’t been a long ordeal. They’re pretty fast and efficient at seeing patients. Definitely recommend.

My first visit to this clinic was totally awesome! This second visit to the office felt off, and it felt really rushed. My son sprained his thumb really bad. No, splint was provided or any support for his thumb to properly heal. At the time I didnt think to ask. I dont want to have to think for the doctor, they should do all they can to help patients. Do you all provide splints or cast to support sprains? Please contact me back, thank you.

Staff was friendly and Dr was thorough with exam! I highly recommend for any urgent needs!

Probably one of the nicest urgent cares I’ve visited: short wait time, easy check in, and the doctor was so kind/helpful.

I was very pleasantly surprised to see that this place had great reviews, I was even more surprised when they were true. You can make an appointment online to hold a place in line, you’re still called based on when you get there. The facility was clean, there’s beverages while you wait, the staff was friendly, my nurse, Melanie, was incredibly kind and they were quick and efficient to help me identify my sickness and get me the meds I needed. I definitely recommend!

Walked in for a sick visit this week and was seen almost immediately. Really friendly and efficient staff who take the time to understand your issues. Test results were quick. Facility was clean and the whole process was very organized. Highly recommend for urgent care needs.

This place has really gone downhill. Been going here for 7 years. The doctors used to be reliable and knowledgeable, I felt that my concerns were fully heard. But lately Its been like Russian roulette with the care Im given, and my last visit was an epic disaster.I came for a recurring sinus infection. I saw Dr. Sidney, who prescribed me an impromper antibiotic. When I came back because I was inevitably not feeling better, instead of immediately switching to a stronger antibiotic (which she should have) her answer was to follow up with a specialist (which I already am, and takes MONTHS) and simply listed all the over the counter drugs I already told her I was taking. When I protested her decision, she literally scolded me for begging her to give me the proper meds.Weeks later my infection greatly worsened, I went to another doctor and thankfully they gave me the exact medication I was firmly denied at Midwest Express. Now Im on an even longer course of antibiotics with a steroid pack, after being put on the WRONG medication at this location, and being denied a steroid pack when I clearly needed one (per the other, much more compassionate and knowledgeable doctor I saw.) The doctor at Midwest Ex did not know what she was talking about at all. I was treated like a problem, for getting upset that I was not being cared for properly or listened to.My last experience here worsened and prolonged my condition for almost a month now. This could have been avoided if the doctor here had giving me adequate treatment to begin with, or at least included my opinion of my own body in her decision. Go here if you feel like gambling with your health, or just need a Band-Aid I guess.

I have several suggestions. Fix the restrooms. The machine read way too low. Hire better, more friendly, physicians or physicians assistants who dont rush you, listen to your issues and do not try to nickel and dime patients on their case. I have been to that location before and did not have these problems. Mara Weaver and the staff were extremely rude. Weaver in particular kept repeating that she did not work at that location. First she told me that my virus would take at least 4 weeks to recover from. Then she signed a doctors note that said I could return to work today with no restrictions. Ive been ill for 2 weeks. I pointed this out to her and she agreed and said that she would not give me two weeks to recover on my doctors note for my employer. I pointed out repeatedly that I came down with an illness two weeks ago, that she had said it would take around 4 weeks, and her doctors note said a return date of todays date. She continued to argue with me in the lobby even though she admitted that she said 4 weeks. She then said she couldnt give me more time on my doctors note because of CDC guidelines. I tested negative for covid at her clinic and she knew that. I pointed out that the CDC doesnt require PAs or doctors to write a doctors note a certain way or for a certain length of time. She still refused. I go to the Midwest Express Clinic rather than my own personal doctor because the clue is in the name (Express) Ive never had the staff and especially the PA be so rude and unhelpful. I will not be using this location again.

I really appreciate the kindness shown by both my nurse and my doctor. The clinicians were thorough, clear, and took the necessary steps to resolve my health issue. I am a hypochondriac who is generally weary of medical facilities, and I would highly recommend the staff at Midwest Express Clinic to anyone dealing with these same anxieties.

First time at MidwestExpress Clinic, the service at front desk was very good check in was fast, and the doctor was excellent she really showed her concerns about my health.

I love this facility, it is clean the staff is efficient and kind. They are helpful and provided many services, and they take state insurance like medicaid. There is short wait time if you need help they can give it to you. From ultrasounds to x rays this place is amazing!

One of the best urgent care clinics Ive visited. They listened to me when I brought in my sick mother-in-law and immediately sent her to the ED. They worked with me on financing. And my wife loves coming here because the clinical staff is so friendly. If only this could be our primary care physician group!

This place never fails to amaze me. Thank you for the genuine support and care!! Grateful to each and every staff member.

I’ve had less than stellar experiences at most urgent care centers but having been here a few times in the last couple of years, I’ve had great experiences every time. The doctors are always friendly and really care about helping you.Special thank you to Kristina, FNP-C who went above and beyond to help me get the scans and help I needed on a recent visit after an accident.

Quick in and out!! And my doctors were very nice and thorough

I went in for an x-ray, and though the x-ray tech was not there that day, they took care of me and sent me to a different location to get my x-ray. The entire staff and Dr. were extremely nice and helpful. I would definitely recommend to my family and friends.

Brought my son here for his arm and they were so gentle during the exam and x-ray. Clean, bright and organized

This is Audreys dad. She was really hurting last night so it was wonderful that she was attend as quickly and compassionately as she was. Her anxiety was calmed the minute the health technician started her evaluation. The physicians manners and diagnosis further started the healing process. She so much better today. Thank you all and may God bless you all.

Great experience. Very professional staff, well run doctors office. Registration process very smooth , wait time minimal for amount of patients there that day. Will definitely be back again if needed.

From the front desk to the special care I received this was a very pleasant experience! Thank you soooo much!

I brought in a friend for medical services. The place looks dirty. No coffee cups, sugar, or cream. The refrigerator from the outside looks dirty. And the bathroom isn’t cleaned. Rug needs to be vacuumed in the lobby area. We didn’t feel safe with the environment in this condition

Staff is great and very professional. They get you in and out without waiting like any other emergency rooms. In Chicago

I always come here for myself and my kids and they always take good care of my kids and myself I appreciate you all for the service it beats the long wait in the emergency room .

Extremely unfortunate experience at this clinic. Made the mistake of coming here after suspected sciatica and was in an extreme amount of pain. After waiting around for 15 minutes feeling very uncomfortable I was told that the radiologist was on break and had been on break since I’d arrived but the front desk associate neglected to check on their availability in the first place. The radiologist would also continue to be unavailable for another 30 minutes. For someone who holds the responsibility of patient care, it’s unacceptable and unethical to not have greater awareness or the forethought to even consider whether or not their requested care professional was available at all. If you want to wait around endlessly and be forgotten, I’m sure you’ll enjoy your visit.

Second time coming here. Satisfied patient both times. Facility is clean. Staff is very friendly & knowledgeable. 10/10

During a difficult time the staff from being greeted to the medical team was kind, patient and supportive. Will def go back if needed.

While the online appt reservation was slightly wonky,the office experience was superb. From reception to checking vitals to the doctors (plural--they got me a second opinion without my even asking) to getting my scrips called in it was all totally smooth professional and warm.

2nd time at Midwest Express Clinic. They are awesome! Totally recommend if you need to see a doctor and save a trip to the ERThank you doctor and staff

I live in the neighborhood and consider myself fortunate that Midwest Express Clinic is so close, because Ive only had positive experiences there. The staff are kind, resourceful, and present with you each time, regardless of the time of day.

I had a wonderful experience here. I went about half an hour before they closed and was called in relatively quickly. I did wait about 20 minutes when I was in the exam room, but that seems standard for any urgent care. The staff were all very nice and friendly. Dr. Maslowski was very nice, and receptive when I was detailing my neck pain. She also offered great recommendations on how to prevent the pain in the future. 10/10 would recommend

From the moment they took my call to the moment we were seen and then checked out, Midwest Urgent Care Clinic was AMAZING, thank you! They always welcome walk-ins and they have you pre-register online for your estimated time slot to be seen, which makes check-in quick and easy. The receptionist(I’m so bad with remembering names) in the front was super friendly, and I have to tell you that people who are struggling through something and need the kindness of the world, especially in the medical field where staff can forget to stay kind for patients, is very much needed there at that business! The doctor(once again, sorry, can’t remember her name) we saw was very comforting and she reassured us that our little human was going to be okay. The nurse was also very nice and gentle with our baby as well. Thank you again, Midwest Urgent Clinic staff for your fast and efficient help during a stressful situation. If you want to be treated and taken care of the right way, Midwest Urgent Clinic should be the top choice!

Hospitality front desk , well trained nurse. I see some bad reviews. But dont judge by that , I have going through some services with them it was excellent .

The customer service there was great! They were so helpful on the phone. When I got there they took care of us right away. We were seen in a timely manner. The staff were welcoming and so kind to my son. I appreciated the service we received.

Expect long wait times. It took 3 hours to call my name and finish up the appointment.

The staff here is absolutely amazing. Starting with the super sweet the minute you walked in the office, makes me feel very comfortable. Very clean and professional, All the providers , are kind-hearted and soft spoken, very professional and super encouraging. Provides handled me with the greatest care I could ask for, on a walk in visit. I was very pleased and impressed with this establishment. I definitely recommend them for all your intermediate needs.

On August 16 2023 on broke my patella—-knee cap. Midwest Clinic took X-rays and said it was just sprained. In the next couple days I had huge swelling on my leg. I went to an orthopedic walk in clinic for x-rays. The image showing a crack running right through the knee cap. It would be impossible to miss if you examined the correct X-ray.This is my opinion of medical malpractice. I have since talked to others who have received poor quality services at Midwest. I would not recommend them if you have something more than a sore throat. My judgment is Midwest is an understaffed money mill for someone. If you have time I recommend making the extra effort to seek services at a more reputable, properly staffed walk-in clinic.

It was my first time coming to an express clinic since I got insurance, and it’s been a while. The front desk lady was so nice and such a calm voice, helped me through the process of signing in. Also when I was seen, Dr. Jessica was the sweetest and kindest person ever. I asked her about more questions about my health and she was really understanding. I had an amazing experience here and if you’re anxious or feeling overwhelmed, this place really is the place to go to feel better overall.

I was able to make the appointment on-line and took care of the paper work ahead of time, which was great. Once we arrived, the wait time was minimal and we were in and out quickly, but not rushed.

As soon as I entered the facility they attended to me immediately. The staff is very nice and kind. The doctor let me explain my condition and answered all my questions. I would visit the Midwest Express clinic again.

Clean facility. Kinda fast. Definitely hold your place online for check in - speeds the process up by 30 min but youll still end up waiting. all employees were polite and helpful.

One of the best Urgent Care centers Ive ever went to. Friendly and helpful receptionist and roomy comfortable waiting room. Medical staff was very attentive and knowledgeable.Ive been to other clinics in the area that are not half as good for urgent care.

I had to come last minute due to work. They had me in and out 15 minutes and so kind, polite, and informative. Most doctors an urgent cares don’t truly listen to you and kind of blow you off, all the members there took time to hear my concerns and educate me further on a treatment plan.10/10

Ill start off to tell you about Bridgett the Xray technician very rude and unprofessional the reason I gave 5 stars is because of Melanie she was very sweet and pleasant and I will come again want allow one bad apple out the bunch ruin it

My experience here is always great! Fast, courteous service. The online pre-registration can feel a bit overwhelming but it’s not mandatory. I do it because it does speed up the check in process. They are our go-to when we need a quick appt!

Everyone was super helpful and kind. Wait time was non-existent on a Thursday at 6pm. Highly recommend!

Love that you can schedule an appt ahead of time to lessen the amount of time that you wait! I got in at 12:05 and was walking out the door by 1:30 (had to wait for test results). Will definitely come back here if the need ever arises again!

Everyone at Midwest Express, from the receptionist to the nurses to the Dr. My, all were incredibly nice and professional. They were really busy, but that did not change their attitude.Great service, clean office, professional and friendly staff.

Very pleasant service , got in and out quicklyWith my medicine

I was not feeling well recently, so I was greeted with a warm greeting (that always makes a difference). The medical staff & receptionist were very kind during my visit. I appreciate their continued efforts to keep the facility clean & sanitized. I will continue to go bank & recall their excellent care of my mom a few months ago.

Fast and convenient service. My physician’s assistant Jack was extremely caring, thoughtful and communicative. He was reassuring and made me feel comfortable.

I was so pleased with the professionalism and cleanliness of the Clinic! I only went for a COVID test prior to travel, but now I will be going back there for any other issue I may have... Very fast and everything was explained well throughout the process. On top of it all it was clear they were busy but all workers were super friendly, attentive and not stressed in the least. They performed as if I was the only client that were seeing that day!!

This was my first time visiting any Urgent Care. Staff was great about answering my questions. I felt confident in their care, they even took initiative and booked a follow up appointment for me to make sure everything was healing okay.

Very helpful and timely, even when they meant to close early for the holiday they took their time with me to make sure I was taken care of.

My daughter was sick, she got tested for covid, flu, and strep…all came back negative. The doc takes one look and tell me she has strep. Glad doc caught it, still annoyed with clinic, they send the prescription to Walgreens, they never received it. Doc never sent it, so I’m glad I called and asked 2 hours later, it reminded the doc there was a sick kid that needed her meds. 🥺

Took my wife here in the midst of a wicked stomach flu and the staff was so helpful. Stayed with us after closing time to be sure that we had everything squared away and directions to pick up Rx. Well done!

I had a great experience at the Midwest Express clinic. It took a little while to get in but the exam and follow-up were incredibly thorough. I very much appreciate their diligence, especially Amy.

This place is amazing, I was in a lot of pain and they expedited my visit and were so nice and understanding. Called in my prescription right away. Everyone from the receptionist to the nurse and the doctor were so sweet. Will come back (hopefully not too soon though) :)

Yesterday was my first experience here. The staff are phenomenal! I was seen quickly, treated with compassion, and the providers who helped me explained everything so thoroughly. I left feeling supported and educated. It is hard to find this level of trauma-informed care anywhere, let alone at a walk-in clinic. I was very impressed. Thank you!

Overall the clinic is fine but they are terrible at managing appointments (i understand you dont take appointments). I had a follow-up scheduled for 10 AM and I was not able to see the doctor till 11.45 PM.I followed up with the receptionist several times but she never gave me a clear answer on how long its gonna take. Later someone told me that my name didnt show up after i checked-in (it showed that checkin was successful when I did it).I would suggest that you take this seriously as people skip work and meetings to come during their day and may have other things to do.

Love love love this place! I went in for screening. Everything was quick and professional! I have made this my go to doc now!

The staff here is absolutely amazing. Starting with the super sweet and efficient Margarita at the front desk(yes thats her name 😁). Ever so charming Nurse Alex was very gentle and made me feel very comfortable. Dr. Wilson, the main attraction, kind-hearted and soft spoken, very professional and super encouraging. She handled me with the greatest care I could ask for, on a walk in visit. I was very pleased and impressed with this establishment. I definitely recommend them for all your intermediate needs. Peace and Tranquility to you all.💚✌🏾✨️

Great experience! I showed up early for my reserved time slot, and spent maybe 30 seconds in the waiting room before my name was called to be seen. Alex, who took my vitals, was warm and welcoming, and instantly put me at ease. Dr. Beth saw me shortly after, and was also very warm and helpful. I was out and on my way in 15 minutes at the most. Best experience Ive ever had in an urgent care facility. Highly recommended!!!

Nice clinic, great staff! From the registration to the MA who did my intake and took vitals were all awesome! The Physician Mevlida was very thorough and friendly. I was hesitant as I normally visit Northwestern and not urgent care clinics but now I am confident I received good care after this visit and will return.

Everyone is always so nice and pleasant. They get you in and out at reasonable times. Its always so clean.

The assistants and the nurse practitioners are all so kind and understanding. The radiology was also very nice and accommodating to my bad knees making sure I was as comfortable as possible.

Very nice & professional. Only reason I didn’t put 5 stars was because it’s an hour or more wait even with an apt. I had to wait 2 half hours before I got seen for reCovid test. But everything else is great!

Everyone is always so kind and the phlebotomist is so talented that you don’t feel a thing and it’s over in 2 minutes (which is important to me because blood makes me queasy)

Great experience. Only waited just a few minutes. Everyone is very friendly and helpful. Great customer service. Highly recommend

Was seen at MedSpring on Damen. Everyone was helpful & nice and i got the care i needed: the lady at the front desk who was patient and cordial, DJ who took my vitals and Jack, who prescribed me medication. I use Medspring periodically and Ive always had a great experience.

My daughter was seen today, and I have a few concerns or complaints... I schedule the appointment same day, and when I walked in to the reception desk, I was almost immediately told to use the check in kiosk. Even though I was telling the reception staff that I had trouble completing the registration online. I was told have a seat and well call you shortly. I checked in, and wasnt called to the desk until 45min later. Reception asked for my insurance and ID, and if I had completed registration forms. I repeated that I had issues, and couldnt fill it out online. And was then asked what pharmacy I wanted. I told the reception staff, walgreens on north and western. And was rudely asked if I had already completed the paper forms, that they had just handed me. I responded I just got the forms and will give it as soon as Im done. We were called shortly after, and the provider said she would send over the prescription, and explained that I needed to turn in the forms at the desk. I assured her I would. I left the clinic at about 10:30 am, and called the walgreens pharmacy 27 minutes later to confirm the prescription. They told me it hadnt come in yet. I waited an hour since the pharmacy was going to lunch. At 12pm I called the pharmacy again, and was told they hadnt received it. I called midwest and confirmed that the prescription was sent. And who ever answered said yes. It was sent to your pharmacy. I asked walgreens on north and western. And they responded yes! I came into the pharmacy and the pharmacy had to call midwest because there was still no order!!! My child has been progressively getting worse as time lapsed. Ultimately the walgreens came through for me. MIDWEST sent my daughters prescription to the wrong pharmacy LAPUJA.... why ask me to confirm a pharmacy if your going to assign whatever pharmacy you want???Perhaps my rating is low because I am upset!!But this is not great care!! 😕

My recent visit was very easy. I was able to see a doctor in under 25 minutes, maybe less! The nurses, front desk person, and doctor were all friendly and professional. The facilities are clean and comfortable as well. This might sound strange but I noticed the lighting design is very calming and not glaring white!

I always go here when I need day-of care. They’re really fantastic. I’ve been treated for everything from a sprained knee to the flu, and each provider I’ve seen has been so kind and knowledgeable. My primary care physician is really far away, so this is the best place for me to go! And they usually have many appointments available.

Made an appointment the day before which I understand isn’t an actual appointment time but the website says to pick a time to reduce waiting. Checked in around 10:50. Waited 25 minutes or so then was called in back for bp check/weight and waited in the exam room for an hour. After an 45 minutes in there I opened the door and asked if we were going to be seen by the doctor sometime. One of the nurse/helpers said yes but we’re really busy and another helper gave a rude attitude and said something about trying to get people out within an hour. Well I was there over 1.5 hours at that moment, so it’s not working. The doctor came in shortly after and he was very nice and apologized for the wait. In total we were there 2 hours. I wouldn’t recommend this place because of the wait time and the rude staff member. This was at the Willowbrook location.

I was visiting my daughter and decided to have a “face to face” with the Division St sidewalk. After a couple of days, I decided to visit the Midwest Express Clinic-Wicker Park to make sure I hadn’t broken anything. I registered on-line and arrived at my designated time slot. I was greeted and checked in promptly. The waiting area, as well as the exam rooms and X-ray area, were clean and spacious. Personnel wore gloves and masks. Everyone I came in contact with-X-ray tech, nurse assistant, and LaShawna Jackson FNP, we’re friendly and thorough. I was provided with options for my injuries as well as follow up inquiry. All in all, it was a great experience for a not so great mishap.

I’ve visited this location a few times and it’s always a pleasant experience. It really is an express clinic because my wait time is really low and the doctors, nurses and receptionists are all very nice and understanding. When ever I can’t get in with my PCP, I come here and it’s awesome.

My experience here was wonderful the office was clean. I had no wait time. The front desk employee was very nice and efficient. My nurse was nice wasn’t very talkative but nice. My doc was amazing she was informative and kind. I would go back in a heartbeat. Thank you Midwest Express clinic.

Very pleasant experience with the team . Everyone was very kind and efficient. I love the convenience of the clinic and it’s definitely a positive atmosphere every time I go . They we’re playing one of my classic all time favorite cartoon shows on the Tv .. The Magic School Bus lol .

We walked in without an appointment and were seen within an hour. I think the staff was very professional and both the nurse and Doctor were thorough in examining and diagnosing my son. The facility was extremely clean and well kept and we felt comfortable, welcomed and safe. I will definitely recommend their services and we will definitely return to them when our primary physician isnt available.

Went here for strep tests, and also had the usual flu/COVID tests completed. Kind staff, quick service, and family friendly. Thanks!

They stopped taking quest requisitions, I assume to be able to charge for doctor visits for even a blood draw. This means there is ALWAYS now an hour or more wait. This is not the fault of the staff here—they are nice and organized. It’s a corporation choice I am sure but it is a bad one.

Everyone was seriously so nice and helpful at this location! i was in and out so quickly.

Always clean! Staff very nice and professional.

My experience with Midwest Express was a great experience the wait wasnt long, everyone made you feel comfortable and the Doctor explained everything so that you could understand. I feel like its like a hospital without going to the hospital. Everyone was very professional. I will definitely be going back. I give them 5 stars

It was difficult to get in touch with office staff to handle billing details, post-appointment communication was practically non-existent, and it took them almost 2 weeks to submit the claims to my insurance company and I had to untangle some partially denied claims afterward. The doctor who treated me was nice & listened to my concerns, and made me feel at ease; however, I found the office organization to be absolutely abysmal and the source of an unnecessary amount of stress. I would recommend going somewhere else, if possible.

I reserved a spot in line on the website, and only had to wait about 10 minutes before the MA took me back. I was able to get a strep test right away and only had to wait another 10 minutes for the results and to see the doctor. I was out the door with a prescription within an hour of walking through the doors and every single person working there was so nice!

I like how they attended me and the staff were really nice one thing I really liked was how the doctor pays attention and how quick they are so I highly recommend this clinic to anyone for their care oll give it more stars if i could 😀 thank you Midwest express clinic

I cut my finger and it was bleeding pretty bad. I made an appointment and came right over. In an out within an hour. The cut was treated. Everyone was very efficient, professional and compassionate.

Very clean clinic with a friendly staff. Easy to check in and out.

I recommend this clinic. everything is at the highest level and primitive personas, everything is very good and fast!

They were awesome. I have a three year old daughter with autism and anxiety. The doctor was very patient with her . My daughter became so comfortable and couldnt stop laughing and talking!The waiting time was very quick and the doctor was very thorough.

Editing my review due to my experience for a follow up here. Whoever is the owner here needs to clean out some staff - I went Friday 2/24 and it was great I was told to come for a follow up today 2/27 and when I asked the physician who treated me on Friday if she would be there and she said no, but assured me I’d be in good hands. 90 minutes in the waiting room later I tell the desk I need to leave my appointment was 6PM it’s now 7pm. Basically I went for nothing then when I said I cannot stay they say they are going to charge me?! For coming 15 minutes before my appointment and then leaving an hour after I was scheduled?! Really?! Then when I told the receptionist I’m leaving she asks to bill my card. Wow - I am shocked how bad this service was. I guess I got lucky before and had good staffs my last visits. Today I’d be embarrassed as a health giver or business person in general.

There has been nothing ‘express’ about this visit. I am going on my third hour waiting. Brought my 14 yr old for an urgent care visit to rule out a fracture. Very frustrating. I personally have never waited this long. Midwest. Pls do better.

Found personnel great...main concern was if I had covid or flu...test results quick...will follow up with my regular Dr.

I was told I needed a follow-up. I came in & they just told me what my results said. This visit was unnecessary & shouldve been a phone call or email. $45 for nothing

Staff was super sweet and nice. a little pharmacy mix up but it was def on the pharmacy and not them.

Everyone from the receptionist to the examiner and nurse were professional, they answered our questions and provided the right treatment. I was blessed to have been seen within 30 minutes the same day.

Had a truly excellent experience at Midwest Express Clinic on Damen in Wicker Park. Easy to schedule online. Lots of open parking. Courteous front office staff. Short wait. Compassionate nurse practitioners. Dr. Jackson was amazing.

Received a ridiculous bill for a Covid/flu test- and they will automatically charge your card. It makes more sense visit your doctor’s office

I went to this urgent care because I wasn’t feeling well for 5 days. My doctor office was overwhelmed with patients so I called Midwest Express on Damen and North Ave. I was giving outstanding care it was much better than going to my doctor that know all about me. The nurse practitioner had great patients care manners, she listen to how I was feeling and ran test she informed me of what was happening order me antibiotics. I really was treated with respect . I really recommend Midwest express urgent care clinic .

My friend who is a doctor recommended Midwest Express and I’m so glad he did. They are always prompt, friendly, and helpful. We’ve gone for many urgent situations and have always had great service! I’m

I fell and thought I broke a bone in my hand. I met with Victoria there on a Sunday morning, and we went over my symptoms and the tech took X-rays. Victoria was excellent - she took the time to go over the results, and cared. Luckily, no break! I would definitely go back for an urgent care situation.

Was seen within an hour to receive great care. Front desk was helpful, bilingual and somehow doing three things at once and doing them well. Medical staff asked good questions, let me blather and still got to a good diagnosis.Would recommend for urgent care needs.

The staff here is very friendly and down to earth. Came for a Covid test (no symptoms) and was out within roughly 30 minutes from start to getting results. Office is clean and patients were spaced out and masked.I recommend to everyone who’s looking for any kind of testing that they may be looking for to check them out.

Not expensive at all, very clean and, everyone was so kind!Unfortunately the doctor had to send me to the hospital (my fault not hers)P.s. she was right about visiting the hospital.Either way thank you

The advance check-in was really nice! I was in and out on a Saturday in less than 30 minutes! Staff and Dr both courteous and easy to talk to. Very nice facility as well. Happy to have them in my neighborhood!

Scheduled an appointment the night before my visit and was so grateful that not only was I seen on time but I got my tests done, saw my results, met with the doctor and was out the door in 30 minutes! I saw Dr. Gabriela F. and she was nice, informative and thorough as was the front desk admin and nurse I saw. Its nice knowing there is quality care close by when I cant see my PCP. Grateful for MEC and will certainly send friends and family here too.

Amazing staff from your first Experience giving your name to triage and kind empathetic nurses to the end seeing amazing Doctors on staff that listen and take care of you… Wonderful experience… We keep coming back

Fast convient all.staff was friendly very nice offices I go back again 😃

I can tell the front desk staff are overwhelmed. They need to staff better. Ive called 4 times in total in 1 week to try to get my referral, and this is what happened:1st call I made - their response: I will send you all the stuff you need in a few days. I never heard back2nd call I made - their response: Let me put you on hold. I waited for like 15 minutes and they hung up on me3rd call I made - their response: I will send all the stuff you need in 15 minutes. I never heard back4th call I made - Oh you actually dont have a referral. So I asked for the doctors notes and x rays so I can show them to a specialist, and she said sorry I have a lot of people to check in right now - can I call you back?Overall, this experience has been extremely frustrating

I was impressed with the the level of friendliness and professionalism the staff showed when I visited the clinic. In addition everyone i encountered was very knowledgeable, and my questions were answered with great satisfaction. Thank you to Jackson LaShawnna, who was my provider in the clinic, she is the best.

I had a bike accident. I was treated promptly by a wonderful staff of professionals.I needed 5 stitches. This procedure went very well. I was checked thoroughly and my questions were answered. I also got a tetanus shot and an antibiotics prescription. Thank you very much Gabby, Diana, Morgan and the pleasant receptionist. I have relayed my great experience with several friends.

First, the receptionist was great. I was greeted immediately. I checked in online so my wait was short and my vitals were taken. I explained my issue and the doctor came in shortly after that. The doctor was great. I came in with a huge splinter in my thumb that had started to get infected. The doctor took a look and decided we need to remove the splinter. After deadening the area she was able to remove the splinter and I didn’t feel a thing. One day later the swelling is down and I’m in no pain. I will definitely use them again.

The entire staff here is extraordinary. I have had 2 appointments in the past week with My and she is so compassionate and helpful. Just make sure to budget at least 90mins to account for wait time.

I showed up a few minutes late The receptionist in the front was very nice she told me it was OK. I had a seat for maybe five minutes before going into the first back room where I got my blood pressure oxygen Covid, influenza, strep throat test done. Then the lady asked me to go in another room and wait to see the doctor which took about 15 to 20 minutes. The doctor came in very nice introduce her self she’s very nice. Gave me my results listen to my lungs recommend some antibiotics and sent me on my way. If I ever have an issue I will go back

Registration and check in systems do not work. You can check in and wait an hour to find out your card expired and you really arent checked in. Appointments are not honored. If you make an appointment and check in on their ipad, you shouldnt be waiting while all the walk ins go before you. registration system catches a loop and resends code repeatedly. third time Im updating my credit card that prevents us from checking in. They removed the TV and kids table so while the arent really checking you in, good luck with your sick toddler. We have religiously come here about once a month before it switched to Midwest express and we will now be going elsewhere. Staff and doctors are great, but system prevents you from getting to them.

I had a fishing hook stuck in my arm, where I already had an open gash from a work incident the week prior. So I came into the clinic and was seen by Dr. Jessica Dennis. She took really good care of me. And got the hook out. It was right next to a vein but she took good caution and got it out. It was her first hook removal, but she did a great job. Thank you!Also i arrived early and was attended to very quickly. Overall great experience. MINUS THE HOOK

I Googled searched for an urgent care near me open on a Sunday and I found Midwest Express Clinic. I read some positive reviews and felt confident to try them out. I registered my information on their site which made it easier to check-in. The location was easy to drive to and has a parking lot. The Blue Line is so close that can work as well. Facility was clean and staff was polite and helpful. I was able to get the care I needed. I would definitely return and recommend to others. Thank you Midwest Express Clinic.

Very friendly staff. Even though they were very busy they kept you updated on how long the wait would be. Extremely professional.