Midwest Express Clinic

Friendly staff. Nurses are nice. The doctors can seem nice too but the doctors always seem like theyre in a hurry and because they were in a hurry i was misdiagnosed. They assumed I had 1 thing while I had another. Gave me antibiotics for 10 days turns out i needed different antibiotics for a different thing. They had me on antibiotics for 3 weeks, it lowered my immune system, ended up getting sick of something else and was caught in a cycle of getting better then worse, better then worse. Thankfully I was able to see my regular doctor and Im getting better. Just a word of caution make sure you tell the staff to check you properly. Make sure they are listening to your issues. Dont let them rush you. This was was in mid July. Im still recovering and working on my gut and immune health

There is a female who works as a receptionist in front with ted curly hair. Shes very rude and unprofessional. The whole time she was taking patient calls on speaker and patients spoke about personal details. Not to mention that she was more worried about her lollipop and sunglasses instead of the patients as she sat in front. She was rude to patients. I cant believe she took those calls on speaker so everyone in waiting room could hear the call. Thats terrible. She also let the phone just ring a few times.

I had an appointment at 5:15 on a Saturday but didn’t get seen until about 5:35. The doctor saw me around 5:45 and gave me an oxygen treatment which took lasted til after 6:00 which is their closing time. I was thinking that the staff was going to rush me out and quickly diagnose me with whatever so they can leave for the day. But amazingly the doctor that saw me was extremely patient as was the nurse that came in afterwards to give me a shot. I didn’t leave until about 6:30 and they took their time with me. The doctor even gave me a call around 10pm that night to see if I was feeling better. I told her that I wasn’t able to fill my prescription since most pharmacies closed at 7. She then offered to send the prescription to a 24 hour pharmacy if I needed her to. I highly recommend this place as the staff’s patience and compassion exceeded my expectations.

The wait is a little long but it is an urgent care center. I expect to wait. But receptionist was very nice, the medical assistant was so kind and friendly. Made my daughters visit go so smoothly and the provider was awesome. She ordered her the appropriate medications and gave us a lot of information in regards to other problems my daughter was going for. I never felt rushed out like many ER and urgent care centers do. I totally recommend. And I went on a busy Saturday. But there work flow was very exceptional and profesional.

Two receptions that work there are extremely rude. You’ll ask them a question and they respond with an attitude, although there’s two people in front desk they have one person just taking papers from the printer while the other person wants to multitask not giving the patient they have infront or the person on the phone the attention they need. But after allThis is my #1 clinic it’s always a great and quick experience with them. Doctors are very professional and gentle with the kids makes them feel cared and comfort, making the visit very pleasant. It’s always a plus as a parent to know your kids feel safe.

So happy I came to Midwest Express. I was in the ER the night before for 4hrs with an estimated wait of 5 more hours. I went to Midwest Express the next morning and was seen within the hour. I was in and out with a prescription and after a few days my infection is clearing up. Pre registration was easy online and when I got there all I had to do was check in. Highly recommend their services

I only come in for a b12 shot. Very clean, even if it’s crowded they never make me wait so I’m always in and out. Friendly staff. Tv is always on the kids channel for the small ones coming in.

What a great clinic! I was serviced with extreme care and agility. The staff is so kind as well as I am always greeted with smiles and constantly reassured that they will take care of me as soon as possible. Elizabeth made sure I was medicated properly and reassured me I was in good hands! I hope I do not have to return any time soon but if I am Im Serious need of medical attention I will always feel safe in the hands of the staff at Midwest!

Great and quick experience at this location. I was attended by the sweet and lively Dr. McCoy. She is exactly what doctors should aim to be like with patients: seeing them as a person and not a number. In the short amount of time that I met her, she made me feel comfortable, heard, and made me laugh! She answered all of my questions, and made sure that my visit was nothing short of exemplary. Dr. McCoy, never stop being the light you are! If there should be a standard, it should be the compassion, understanding and connection you bring to a consult. I will be back and request Dr. McCoy. Thank you!

Upon arriving at the establishment, I was courteously greeted and taken care of. The clinic is kept very nice, organized and clean. Sanitized! The wait time was not long at all and was seen right away. I would definitely recommend this particular location5521 S Kedzie AveUnit 106Chicago, IL 60629United StatesAlso my medicine was sent to my pharmacy fast!

The best experience. Quick, professional and friendly staff. Dr. Martinez is awesome, very knowledgeable and kind. He listens and takes the time to help, but gets you out in a timely manner. I definitely prefer Midwest over other urgent care centers.

My visit was great. They are definitely better than any urgent care I ever been to. Didnt have to wait long. Everything was clean and everyone was nice.

Front desk Alyzza was super professional! Everyone greeted me nicely and I waited less than 15 minutes. Everyone was super sweet and attentive. The doctor listen to me and listen me o my concerns. I highly recommend Midwest Express Clinic. I will recommend this clinic to my family and friends.

Excellent service with professional staff, clean facility, and my baby and I were seen in a timely manner both times without appointments by doing a walking and with a appointment. The waiting area isnt that big but they get their patients in and out as fast as they can.

I took my Dad for an Urgent Care appointment, the girls were so helpful, friendly, and patient. It was very helpful they had staff that is bilingual. We were in and out in less than an hour. They were attending everyone with the same care.

The clinic has an extremely long wait time. I brought my husband to the clinic at around 6:40pm. He was placed in a room to wait for the doctor, but waited over an hour for the doctor to examine him. The clinic closes at 8pm and my husband was still waiting for a doctor at 7:50pm. There has to be a better system to treat patients.

Every single person who assisted was helpful and pleasant! Mr. Flowers is so empathetic, sweet and patient. In all, the whole staff was amazing an not to mention, we were in and out within 1:30 hrs

First time at a Midwest clinic.I am glad I found this place.After the frustrating ordeal of not being able to get blood work done because I am uninsured I finally found this place.- I had a Dr.’s Note from Mexico for Some bloodwork but other locations would not do it because it was not from the states.- This place did take my Dr note and I got my blood work done.- price is fair I guess, when you are uninsured some places or should I say MOST places will not even see you.- service was quite fast- they close late- mask is required, but they actually provide you with one if you forgot yours.- will get my results in about 3 days.- service is good. No attitude from any of the employees at all.

My visit was seamless from start to finish. I was greeted, offered paperwork to fill out,and called back to be seen shortly after finishing it. While I waiting to be seen by a provider, an alert popped up on text that prescription was sent to my pharmacy. Great, friendly service!

I wish I could leave a 0 star. I knew going on Labor Day, they would be busy, so that was expected. The receptionist was not nice. Everyone else was nice. Dr. was knowledgeable about what was wrong with my daughter but did not ask if my 8 year old daughter could swallow pills. So, to my surprise, when I finally got her antibiotics that I had to recall the clinic for, I realized they were capsules. My daughter can not swallow them. Ive tried in the past. It was too late to call the clinic they were closed, and the pharmacy couldnt do anything without the Dr. So I called 8:30 the next morning (today) and told them my issue they informed me that the Dr was off but they were going to contact him. I called again and again with no answers to when it would be filled. I was so upset at this point, I called one more time before closing at 7:25 and was left on hold for 25 minutes! Now im waiting in line at the 24hour walgreens that she referred me to and this line is completely wrapped around the store. I cant get her meds in the morning because i have school. So not only is this issue messing with my daughter but also my schedule. Now this pharmacist at the 24hour walgreens said they sent the prescription to the walgreens on 71st when she said it would go to the 24hr one by the clinic. So now im waiting for this prescription to be filled she said about 10:30. My daughter now has to miss another day of school because what she has is very contagious! I am so livid right now and upset at how this matter was poorly handled. I will not be bringing my daughter back to this clinic. I would never even recommend anyone I know to go there. Abby was the manager who took all my calls. Very upsetting. They need to do better with handling issues like this, especially when children are sick.

I was seen fast. All the staff was great and everything was explained to me right down to the smallest detail. The doctor was awesome.

Very nice and Professional Staff. I have bad memory so I forgot the ultrasound tech’s name but she was very kind, and she made me feel very comfortable!

I paid out of pocket the total amount and was told I would receive results up to 4 days. I also was told that there’s a glitch then also there’s a merge with the systems. I called once and was told I’ll receive a call back. I had to call back in myself. Received a fake text that my results were are now in. They are not. If it was going to take longer for results or if there were a backlog this should have been relayed up front.

Long story short my baby was running a fever of 103 and 102 it wasn’t moving. We waited at COMERS CHILDREN HOSPITAL FROM 12pm to 7pm and WAS STILL NOT SEEN - NO CAP, I had to speak with the supervisor and all. That changed nothing. I remembered urgent care and looked to see what time they opened at 7:30 we left comer and headed to Midwest on Kedzie we were the first ones at the door waiting and I’m glad I didn’t hesitate because it filled up quickly within 15 minutes all of the chairs were occupied! Mind you I’ve never been to a urgent care before the process was quick ID insurance and fill out a few sheets of paperwork they next thing you know he was being seen maybe 7 minutes after that he was triaged and she sent us right back to a room! The doctor came in spoke extremely fast with some questions after checking him and prescribed me what I needed and listened to me because the amoxicillin didn’t work he needed something stronger so she listened to what happened with him the last time at Comer and gave me what I asked for and we went home mind you I had been up for 24 hours I was delusional thank God for my family and their support I don’t know what I would do without them !

My first time at this location staff was friendly and kind. I was seen in timely manner the doctor was awesome and very helpful. Definitely going back for urgent care needs.

This was my first time visiting Midwest Clinic and it was VERY pleasant and Warm And Friendly and Most of All Very Professional. I Would Recommend anyone to go there.Thank you again , mit west express clinic.

Dear Sir or Madam,The service I received at urgent care was great. Staff was friendly and informative.

I had a bad experience with one of the providers by the name of Eric who was extremely insensitive to my situation and made comments which offended me. When I reported this to his manager and this was a note left about this on my chart, he proceeded to call me personally and gaslit the entire situation just so I wouldn’t report him again.I informed his manager about this again, which she informed me that a higher up would contact me but I’m still waiting to receive that call. I would usually go to another location but I decided on this one at the time since it was closer to me; but after this and the lack of professionalism, I’m never coming here again.

Took my son in for an ear infection and was right away greeted by a girl at the front desk i wish i could catch her name but she had blonde hair and then i was taken back by the nurse abigail who was so patient with my son and had us in and out of triage very swiftly. my son then got his ears cleaned by elizabeth who was very gentle with him and then seen by a provider who i think her name was cindy. she also was very attentive to my sons needs. Midwest express is very quick but not at all rushed, i was in and out within an hour and will definitely recommend to friends and family. whoever is running this clinic has it in great shape, we will be back!

Fast and great service. When I walked in there they greeted me and assisted me right away. The wait was not long at all. Dr was very attentive.

I went in yesterday with symptoms I hadnt really experienced before- you can imagine how scary that can be. From the moment I walked in, I was politely greeted by the staff and treated with kindness and decency. I appreciate my nurse Yosef for his friendliness and ability to help put me at ease. Even the 2nd lady who came in was so polite and made it easy for me to understand my diagnosis. Im so grateful that God ordered my steps to the best care facility I needed yesterday. Choose Midwest Express Clinic first!

Today! As always the ladies and doctor are amazing ! Very friendly and knowledgeable the establishment is clean! Thank you guys for saving lives :) the community appreciates it !

The staff was knowledgeable and helpful, I was greeted as soon as I walker in , Eric The physician was great he got straight to the point of my situation and gave me some good advice on what I need to do, I will definitely go there again if needed

The Doctor was great and it was much better with my foot but no instructions. Didnt get anything on paper for what to do how long it should be. They should tell how long and what procedures I should take.

If I could give Midwest Express Clinic 10 stars I would ! The staff is extremely friendly I was in & out within an hour . 10/10

Theyre very helpful and always take the time to help me understand how I can best manage my health. From the physicians to the techs and receptionist, everybodys extremely friendly and helpful.

The clinic here was absolutely horrible! My daighter had a fever and I came here for help. They misdiagnosed here with an ear infection that the doctor clearly did not or was not able to see my daughters ear. The doctor had said my daighter was suffering from one because of her fever and being fussy. I was informed to give my baby antibiotics and it gave her rashes all over her body. Currently theyre fading away but shes had them since 3 days ago! .I went to comers hospital and thankfully they had misdiagnosed her with an ear infection. Everything was verified by the nurses and doctors over there along with supervisors. The clinic had also told me to give my daughter 12 ml of Tylenol when it was supposed to be 5 or 4. Thank god my mother instincts did go with the 4 ml!

My experience here at Midwest has always been professional and great. That is why they get all 5 stars.. Pleasure going especially when sick

We were very please with the clinic. They are professional and thorough. I was in and out less than an hour. Thank you

Most doctors are polite, respectful, helpful and welcoming people 😊 they will print out your prescription without any doubt

I went to this Urgent Care clinic due to not feeling well. I was charged $125 to which I felt the price was too high compared to other clinics Ive been to which only charge $60.I was seen by a doctor who gave me her diagnosis of what my illness was. She prescribed me 4 medications, and sent me on my way. I proceed to the front desk, gave them the pharmacy location where I normally pick up my meds. I ask for any type of documentation from my visit there but given none.Heres where it all goes bad...1) my medications werent sent to the pharmacy I gave them where I wait for an hour just to be told it was never sent.2) The following day I contact the clinic to find out wheres my meds. Im given a totally different location Ive never been to. I call that location and told that I can only pick up medications if Im a patient there to where its a rehab / therapy clinic.3) I contact original clinic to find out whats going on. Then give my info for my pharmacy again. I lose an entire day without meds..4) Next day I contact original clinic which is this clinic to ask for a notice from the doctor to miss work due to me not feeling well. I still dont have meds to take. Stunningly Im told I have to go back to be seen by a doctor for a return checkup. I tell them thats not necessary because I still feel the same from the diagnosis she first gave me which wasWalking Pneumonia. I simply ask for a doctors notice for me missing work work for not feeling well to go in to work.5) So now I have to pay ANOTHER $125 to see doctor who already knows my diagnosis just to obtain a doctors notice for work.Ask yourself people... am I being robbed and are these doctors truly here to help those who are sick/ill, or are they just in it to collect $$$?All of that unnecessary tactics to gain $ just to obtain a simple notice for work.Then I asked for a document of proof that I was present at that clinic on said date & time, diagnosis, and medications prescribed to at least have something to show my employer. I gave my email and was STILL DENIED ANY DOCUMENTS.This is the worst experience Ive ever had at a health clinic. NEVER AGAIN.

I love to go to this clinic all the staff is always friendly and always with a smile very professional when they treat you they do the lab work in same clinic

Everyone was very attentive. Dr was very professional made sure our diagnosis was efficient did not want anything to go through the cracks, Staff was also very kind !!

Midwest Urgent Care is a nice place to go instead of going to actual emergency room for non life threatening situations.Now they do get a lil busy…(Patience is Key)but don’t let that discourage you.Once they call your name..they giving you all of their attention to help you with your medical needs..basically they gonna get you in and out!I been there twice already I don’t have no complaints at all.. I will definitely recommend them to someone else that needs medical help…Oh did I mention they take walk ins too.Thats a win win💯

The doctor was thorough, and handled my issue with care and empathy. She educated me on getting my health back on track.

Was placed on hold for over 20 minutes, the receptionist is not very knowledgeable and is unhelpful. She didnt know the answer to a question I had, said shed ask about it, forgot she placed me hold, asked if I needed help, said shed ask (2nd time) , and put me hold again.I thought maybe she was busy, but I could just picture her sitting there and staring at the call on hold lol.

Great customer service, great doctors available that explain everything to you very clearly! Amazing people working here!

I loved all the staff here from the lady at the front desk to the nurse and the doctor. Everyone was very friendly.

First time going to that location liked it was fast very professional the whole staff from the receptionist that was very helpful the nurse was very polite and the Female Doctor was very helpful in explaining so defiantly go back to that location

Went in for an earache, & possible sinus infection. Definitely was ehat i expected & gave me antibiotics. Fast & helpful service up front, didnt wait long at all.

Warm environment, clean, pleasant place, staff is helpful. The process was simple and easy.

I feel comfortable when entering the office. Always greeting when entering. Wait time is always less than expected. Highly recommended this location.

I was a walk in. My wait wasnt to bad. The doctor that saw me was very friendly and I did not feel like she rushed through my visit. My only complaint is I would like for the waiting area to be bigger because people including myself had to stand up because all of the chairs were quickly taken.

Better off not using insurance when you go here. Total scam. Used my insurance, was seen by the Nurse practitioner for 5 minutes and they bill you $500 for “medical services”. Now they sent debt collectors emailing me.

Doctor and Girls at front desk were professional and nice. I was in and out fast service. I would definitely recommend.

I made an appointment the day before walked in at my appointment time and was called to the back to be serviced 15-20 minutes later full appointment took no more then 50 minutes from the time I entered to the time I left so under an hour

Excellent service the doctor and nurses were polite and professional. Very little waiting time. Highly recommend

The appointment was good, but the only comment is that they can improve on the cleaning of the facility.

They were friendly professional and fast . The facility was clean and also has a real security guard. I would recommend this location.

Kyihara was amazing! So sweet and pleasant and made me feel very comfortable! Would definitely recommend this clinic!

The attention for my daughter was fast, the staff was very reliable, friendly and attentive

Went here today as a walk-in. The two front desk receptionist (didn’t get their name unfortunately) were very polite and helpful. That also extends to the Nurse practitioner and all the other staff. Every one here was so nice and attentive to their patients! There was a good amount of people there but the wait wasn’t extremely long compared to other places I’ve been. Definitely recommend them as a place to trust with your health and care!

Midwest clinic is in NEED of bilingual receptionist. A lot of the patients are in need of a translator, receptionist only speak English to the patients while the patients have to speak to them in Spanish and they dont understand what is being told to them.

Place was clean quiet and welcoming. The nurse Alyssa and Dr I saw was very compassionate to my needs

Tuesday March 19,2024,I took my child to urgent care. It was almost 8pm , closing time. Our nurse practitioner, Geordoni McKoy ( I asked her to spell it for me) was WONDERFUL. She treated us as she would her first patient ( not rushed due to the time ). She explained and made sure we were aware of the situation. She followed up on her day off,DAY OFF. This was to make sure we got the diagnosis as soon as possible , so treatment can began. She renewed my faith in urgent care.

I had a very prompt experience! I received the attention, I needed. The aftercare has been extraordinary and I will be back for continuing care. Thank you for everyones help from NP to xray to receptionist.

Took my 9 month old there on Saturday. Staff was nice and willing to help with any questions or concerns. I felt like my baby was check out thoroughly. I will definitely be back if needed on the weekends.

Eric is sooooooo nice and helpful he also has great energy! I really appreciate him.

Was not feeling well at all. The staff and Dr. Were so pleasant and professional. I will recommend to everyone.

I had an excellent experience. The staff and doctor were friendly and very helpful.

Excellent Drs.. easy to see a Dr. Its Fast.. very small clinic, no parking at all..the receptionists not too friendly.especially the Afro-American lady, it seems she doesnt like to deal with Spanish speaking people..

Love coming this clinic they are always nice and professional. They get you in and out fast.

I went here last night and had a great experience. I was seen rather quickly and the staff here were so kind. The specific physician I saw was thorough, carefully went through different treatment methods for me, and caring. The physician/staff here actually listened to me and didnt make me feel dismissed or rushed. I would gladly come back here for future visits.

The last few times I’ve gone to the ER seems like the doctors are in a hurry and just send you home to “rest.” On my visit here not only did they listen but they actually prescribed me medication. I was in agony for 3 days after visiting the ER. I am so glad I decided to visit this facility! Thank you guys so much! I am eternally grateful.

This was my niece’s 6th time going to Midwest Express Clinic. This is an excellent clinic to go to when you have an immediate, but not too serious health crisis. She goes there for allergies, finger or ankle sprays, stomach pains, coughing, and other crisis, such as those. Their doors are always open and especially on Saturdays and Sundays when most clinics are closed. My niece and I always have the best experiences there. Everyone is always so helpful caring, and friendly. They showed genuine concern about her issues and the wait time is so short. I know that you will love the care given at this clinic too. Thank you Midwest Express Clinic for being the best!

The employees and staff was very pleasant to work with. Made an appointment online went in and was seen quickly. I recommend Midwest Express Clinic to everyone that needs urgent care. I even take my grandchildren to see a doctor a couple a weeks ago. Great job. Thank You

If I could put 0 stars I would. Worst medical experience yet! Went for an urgent care appointment, was billed as an out of network office visit ($400 extra). They also had me come back a week after my initial visit. I waited an hour and they just handed me a paper of results (again billed as an office visit, $120). Called 6 times across several months & the billing department said they would fix it/call me back/not keep the charge on my account while they processed the request. They did none of those things and suddenly Im getting an email from a debt collector.

This is an amazing place staffs and doctors are great i would recommend anyone to go there service is awesome i walked in on the 3rd of April and they took care right away cant thank you guys enough very very satisfying this the place you eould go if not feeling well adults and children GOD BLESS you guys.

I can 100% say every time I’ve gone to this clinic it has always been a good experience. I go often now for minor things when it’s hard getting an appointment with my primary care doctor.Staff is great & attentive.

This Midwest is so cute & the staff is always pleasant. The doctor that has been taking care of me is excellent, she has prescribed everything to make me feel better. I recommend this clinic.Also prior to coming in you should take advantage & use the website for check in/upload your personal information (IDs Insurance cards) for easier transaction once you arrive. I hope you get the same experience as I did or better it’s always been super great for me.

I go in for my vitamin Shots , the cost is $10 they where busy but the CSr had hood customer service I didn’t wait long at all and the ma that gave me my shot was wonderful at giving it

Staff was very friendly and took the time to listen. I didn’t feel rushed through like at many other doctors offices. The place was very clean. The wait time was short.

Midwest Express Clinic exceeded all my expectations! The staff here is incredibly accommodating and made my visit a breeze. From the warm welcome at the front desk to the attentive care in the exam room, its evident that they prioritize patient comfort. Highly recommend this clinic for their friendly atmosphere and efficient service!

In and out 20mins due other patients in front of me the staff is excellent 👌

Did not have to wait too long everyone was very friendly the nurse was very sweet with my daughter and the doctor was very pleasant and understanding this is my second time there this time around the experience was great.

I was really feeling sick but they were very quick and helpful . I will definitely go back the next time I’m sick .

I don’t even know what to call what happened. All I know is I drove far to go to this Midwest express clinic for a physical covered under my insurance. Once the receptionist asked if it was for work and I said yes she proceeded to try and charge me $75 and wouldn’t give me a copy of my physical which is covered under my annual visit not to mention I have gotten a physical through my insurance at this location before. I am extremely disappointed not to mention the extremely long wait time.

Excellent customer service. Check in was quick and easy. There was a little bit of a wait time but not too bad at all. I was in and out within an hour. Definitely would recommend.

I like coming to this clinic because, is fast but when there is too many People is a little show.

On this day Wednesday 12-06-2023 my daughter woke up with symptoms of pinkeye. I tried to get her an appointment with her PCP, but I had to wait for an appointment in person or telahealth phone call for 3 days. So I googled an emergent care facility and found Midwest Express clinic. I thought it would take long, but it didn’t!The front desk staff was very helpful. The MA/Nurse that checked us in was very kind. The doctor/provider was very friendly and helpful! They took my insurance….meridian/ Medicaid. And Boom! We were done! The prescription was sent and my daughter is doing well! Thanks!☺️

I give them 5 starsthe on-line registration was fast they are very respectful and professional. The nurses was very nice and calm with My daughter, I do recommend this place 👌😊

Excellent bedside manner from both the nurses and doctors. Great service getting you in and out.

Kiara was super nice and friendly her and the young lady at the desk they were amazing 😘😘

Every one here was so kind. They listened carefully and helped thoroughly. It was clean and organized. I will return, as I recommend this place.

Had a great experience reception was helpful doctor was very sweet. Nurse was also very welcoming. Was in and out in about an hour counting registration vitals and seeing the actual doctor. If this was on a packed day Im sure they can get you in and out in 30 on a normal day

Friendly staff and clean environment! Elizabeth took good care of us.

Great service and i didn’t have to wait an hour to be seen.

I love coming to this location for any urgent care need I may have. This is my third time coming here and I always leave feeling like my health needs are being met. I truly appreciate Dr. Brittany Thompson PA-C for being a great listener, and for addressing all of my concerns. She was great! Highly recommend this urgent care clinic!

McCoy was really good and understanding and thoroughSo appreciate her

From the receptionist to the R.n. To the doctor every body was extremely nice and welcoming. And was very fast considering we had no appointment. Come check this place out. I have never been to a clinic this nice and welcoming. “This place definitely stands out! In a very good way”

Great staff. Everyone was very polite and helpful. Definitely recommend!

I love this Clinic they treatment really nice and help me feel better

Had a bad experience on their door its says Monday through Friday open 8 to 8. Yesterday they closed at 6. Need to change information on days of operation.

Staff was great and friendly. It was a fast and quick visit. The nurse practitioner excellent & was really nice and explained everything with detail. Would recommend this clinic

The nurse was very nice & polite she listened very carefully

I was seen very quickly and was treated with kindness and everyone was professional

The staff is very professional and caring! Awesome team!Thank you!

I went yesterday and had a great experience. The female at the front desk was very nice & professional. The one who gave me my rapid covid test was extremely helpful & professional as well. The reason I went to get a test was for my upcoming trip to Japan and it turned out that they don’t accept rapid tests. I went back to this place and told them I’m really sorry but it turns out they don’t accept rapid tests, I’ll pay and wait again. They were nice enough to take care of me within seconds and told me I don’t have to pay again. I was very thankful. Experiences like these are things I’ll remember for the rest of my life and I’m glad they took care of me. Give those two females a raise & a promotion because they deserve it.

Long wait like Emergency Room dont recommend to Family and Friends and public.

The nurses are so helpful and Doctor Martines great person, very professional, he assists me in all my sickness needs. Ill go back again.

The staff are really respectful & know how to explain where we can understand.Thank you!!!

I went in on Christmas eve as a walk in. The receptionist was really welcoming. You could tell they we really busy, but I was in and out in 20 mins. Thank you to the Dr. and the over worked staff on that day.

This was my first visit and the staff was very nice and professional. It was busy so I didnt mind about the wait time. I was very pleased with my visit!

The clinic is very clean. Its staff is very friendly and kindly.

Friendly, professional staff. Fast service. Would definitely recommend.

I love the convenience of Midwest express clinic I was offered the option to register online and it saved me a lot of time when I arrived also the staff was amazing 🤩 5 stars

They are very fast, however, friendly very knowledgeable overall great experience Dr. communicated with me. Asked me if I had any questions or needed any further assistance overall, just a great experience

Love Dr Eric Flowers, ❤️ so kind, took time with me,

Wonderful service. Receptionists were very friendly and kind. Doctor and nurse were very kind and informative. I was taken care of super quick!

Jakiya is always so sweet, kind and professional when dealing with the patients. They do get very busy towards the end of the day, despite the stress I always notice her calm demeanor. I love the all lady staff. In the time ive been coming here ive only seen one male doctor. Please be kind. These girls are awesome!

10 out of 10 they attended me very quickly for my first time they are very attentive and friendly 100% recommended they are very good at their job the place is super cleanThe most incredible thing is that I didnt have an appointment. My son felt bad. They took care of me very quickly.

The second time ive been there, its pretty fast. I didn’t have to wait like in the ER. This will replace ER for first option to get treated faster. Everyone friendly and doctors explain everything.

Elizabeth was super friendly and made the process simple for me. thank you elizabeth from midwest clinic

The staff are very nice..Thank you for taking care of me..

Staff is polite, Doctor efficient and to the point with excellent manners! Thank you!

Horrible experience with the receptionists. Theres no reason as to why I should wait almost 3 hours for an excuse note. All they were doing was laughing and stuff. They werent actually doing any of their own work. Yall need to actually hire better receptionists that do their job right. I guess you guys hire anybody nowadays !!

Excelente service. The receptionist was nice even though there was a room full of sick people in the waiting area. She was never rude nor answer with attitude, thank you for that patience with us. The registration nurse taking the vidal, was nice, straight to the point, took down my symptoms and did the test needed so that it wouldnt take longer wait when I would be with the doctor. Brilliant strategy 👏 and the doctor her self, even though she knew I was there for the most common diagnosis she still checked me out listen to what I was feeling and checked me out. And them provide me with other medications that I knew I needed too.The place is clean and cozy, the staff is nice regardless of the amount of people they had to see on this day, not one minute did I feel like I was bothering them. And to me that is an excellent service.Thank you!!!

People here are very respectful and they don’t waste any time

You have to fill out a new form every year, but dont let that discourage you. The care they give you is worth it. When getting my B12 shot, the needle was small, and the doctor did not hurt me at all. She was a very nice young lady and careful with me and my family. The ladies at the front desk were very nice, helpful, and informative.

Everyone is so nice every time I come for appointments.

When they say in & out they mean it! It was a wonderful experience. Staff was soooo nice, you can tell customer service is top priority. The woman at the front dest for intake was AMAZING she deserves 5 stars on her own! My daughter wants to make this her primary clinic 😩 This is definitely our go to place for urgent care needs. First impressions are everything!!!

Love the staff everyone was so welcoming from the moment you arrive to the moment you leave. They work well as a team and I know I can trust my family and friends to go there with no issue. An excellent clinic! I got recommended to come to the clinic by a coworker who took her son here.

The receptionist was very nice the doctor was very awesome and answer all of my questions I was in and out of there and under an hour and a half which wasnt bad theres a place was actually pretty packed I would definitely go back

I did a walk in as soon as they opened they had a full waiting room already. I was checked in and they took me right away. I was able to get diagnosed and perscribed something that same day.

Was seen within 30 minutes and the doctor explained everything with details.

Good service, but what’s the point of having an appointment if I have to wait like if it was a walk in.

It was my first time visiting this clinic on the first day of June this year. The waiting area is a little tiny but well organized and is very clean. Especially the washroom is outstanding clean and tidy and there is a small desk by the sink displaying all the necessities for your convenience to clean your handsThe staff is very friendly and nice , with smiling faces patiently answer my questions. I was greeted by every one of the staff when I met them,it made me comfortably feel no pressure for being there.

Great location, respectable service and very attentive staff….my spot for urgent care at this location is #1

Receptionist was pleasant and asked their routine questions, was done and we sat down and waited. Was called un by nurse for vitals and questions why we were there we answered all her questions and she did all her part and took us to waiting room to wait for doctor. APN Delgado came in saw us and was very nice and informative and told us what we had and what she was going to prescribe us both me and my son. Today is the next day and I feel much better. My son seems a bit better. Overall Im very happy with the service we have received at this facility.

I had an appointment schedule for daughter. Upon arriving, the girl in the front with a white shirt on Thursday Dec. 13th told me that they were not accepting anymore appointments. That’s ridiculous my appointment was schedule from earlier in the day. I never received an email, call or text cancelling my appointment. Worse Midwest clinic. Avoid.

I made an appt for 6:45. Even though it got so busy last minute they were still able to fit us in at 6:45. We finished around 7:30. The doctor was great.

The treatment is amazing. My whole family has been treated there for one reason or another. The staff is friendly and the wait is not that long.

Online check-in was super easy, it was not crowded. we were in an out in an hour. a very positive experience. Kiera and Aria were very Helpful

Terrible service: They show no concern for the patients. They simply convey information and then dismiss it as if its solely your problem. A waste of time for anyone in need of refills or swift medical assistance.

Receptionist working on 7/21 was very rude and not helpful at all. I walked in to see the doctor and she immediately advised they aren’t taking any walk ins because they were under staffed. She did not advise me that I can go online and make an appointment at alI which would have been important to know as I drove almost 40 mins to get there. I left out to google the next nearest location and found out I can make an online appointment for that same day which is what I did. I walked back in at my appointment time which was 20 mins later. As I’m waiting another person walked in to see the doctor and was not given the same information that I was, she just gave her the clipboard to fill out. The same service/information isn’t given to each person which is very disappointing. The doctors weren’t that friendly either so I won’t be visiting them any more.

Was happy that I could walk in for covid test. All the staff were polite and courteous. Great place to go when my PCP not available

My Midwest Urgent care center experience was so pleasant, I asked if they were accepting patients on consistent basis. Very qualified staff from reception to seeing doctor, the wait time was next to nothing, ( it was so fast).

My child has been sick with the common cough,fever,runny nose. After 4 days of no school i needed a doctors note for school. Thhis Midwest Express Clinic was a life saver. Its best to fill out the paperwork online it was easy and saves time. We were attended by good healthcare workers. We truly appreciate the servuces and definitely recommend.

My experience with Midwest express clinic was excellent from the time I walked into the office until the time I left. The receptionist was wonderful and very patient! She was very helpful!The doctor was also very nice and helpful! Keep up the great communication staff definitely an express clinic!

Took my daughter in to get her finger checked for one they didn’t give do a check they just asked what happened not even examining her finger told us they were going to send her medicine over to Walgreens and never did. Called the next day they didn’t know what happened doctor made no notes didn’t give my daughter no medicine

First time going to Midwest Express Clinic especially on a Sunday morning and so glad I found this location. My son was really sick and he didn’t have to wait to long to be seen. The staff was friendly and welcoming. The location was clean and best part there was parking available.

I had an infection from losing my wisdom tooth, and the pain was excruciating. I wasn’t able to get into a dentist for another week. I was referred to this facility through my insurance provider it was extremely last minute, but I was able to fill out all the pertinent paperwork online and get to the facility in a timely manner. The staff was extremely professional and just nice. I felt totally at ease and being in pain you really need people to handle you with care they went above and beyond. The doctor was extremely friendly and accommodating. She shared information about the facility and what they had to offer just in case I needed them in the future. I was extremely pleased and the doctor had amazing bedside manner which I totally appreciate. I’ve actually recommended the facility to people I know because we’ve experienced not so kind medical professionals in the past.Thanks I appreciate you

Its a great place for a quick stop. I do advice saving your place in line on their appointment website if posible just because it makes sure you get seen faster than walk-ins. I always have a great experience.Super friendly receptionist. The Dr. we see is always making sure that even though my husband only speaks English he sees the paperwork while I translate. (There are translators available I just choose to do it myself). I really appreciate her approach.

My symptoms progressively became worse as the week wore on, so I knew of the new location in Gage Park for an Immediate Care Center.I was greeted by the front desk girl, provided documents and helped on filling up my forms, and I was examined by a helpful staff. I felt welcomed, assured, and in good hands of a professional staff.I will definitely return for health services.

Doctor was awesome patient with my baby and super helpful

Explained to the doctor all my symptoms and how I was feeling. Ignored me and didn’t listen to me. Told me I had allergies but that didn’t make sense. Gave me allergy medicine but didn’t give me anything for my coughing and for my throat.Ended up going to ER at Rush the next day because I got worse. The allergy medicine she prescribed didn’t help at all since I never had allergies. ER told me I had bronchitis like I originally told the doctor at this clinic. ER finally gave me the exact medicine I needed.Wasted money and wasted time going here.Ladies at the front desk and the nurses were nice and friendly but doctor wasn’t helpful at all.

From the front desk to the back everyone was so nice and very accommodating. They are busy but I was seen within the hour. I will definitely come back for my urgent care needs! Thank you Midwest clinic!

The service was very professional and fast. No long waiting

I had no idea this clinic was in my area, I’m so thankful they are! My baby had been having a terrible fever and since it was Sunday, my only option was the ER. Unfortunately, I had already taken the baby to ER and they sent her home with ibuprofen. I researched open urgent care clinics near me and I found Midwest Express Clinic. As soon as we arrived, we were greeted cordially, I filled out paperwork, and they called us in within 20-25 minutes. The nurses were kind and knowledgeable and at the end of the visit, they gave my daughters popsicles. ☺️

First time at this clinic and let me say I’m just Glad I found this place ! Friendly staff. The doc Monica that seen me that day loved her vibe. Very attentive , answered all my concerns. Will definitely go back when needed.

I put myself on the waitlist online on a Sunday morning after I woke up with a sore throat. I was seen right away and the entire process was very smooth. All of the ladies working that day were very nice and attentive. The doctor was great and she sent over a prescription to my local pharmacy. Overall a great experience and I highly recommend this establishment!

The staff, and the doctors were very professional in all aspects of my visit. They were courteous, helpful, compassionate with the upmost listening ears. Excellent bedside manners. Love this place!

👨‍⚕️Excellent clinic for people who are in need in seeking an appointment with a Medical Doctor right away🩺.

I’m 21 weeks pregnant went in a few days after I had a fever because I was worried about baby because of how down I was and no eating throwing up etc etc. Wanted to hear the heartbeat to have an ease of mind. I did not want to wait until my next appointment with my OB which isn’t until the very end of the month. They were so quick and so nice. Will be going back anytime I need to!

The office was clean, masks available, we came in for a last minute school physical it was done quickly- the only negative is that they do t have vaccines should you need one for your school grade, nor do they fill out any of the vaccine portions. I liked this office

I Been In This Place And Everybody Are So Nice ❤️And The Colombian Doctor He’s Amazing N Have A Lot Knowledge And Experience 😇😇😇😇😇😇👌

Nice, clean, friendly I Loveeee it there

This location is the BEST... They always Rock... Elizabeth is an Awesome Rock Star nurse!....

The staff is very nice, polite. Very efficient and on time.This was my first experience with Midwest Express Clinic and was very pleased. Would return if needed.

As soon as I entered I was greeted professionally and with the most kindness. The office is very clean and modern. They are even kid friendly. All of the staff I saw that day were professional, kind, and patient with extra applauds for the receptionist. Very, very, very pleased with the service I received from them.

I originally walked in for a b12 shot. The young lady at the front desk was very organized, informative and very polite! There were quite a few people but the wait wasn’t long at all. My back was killing and someone suggested I see the doctor there and with no hesitation they were able to get me in . The staff are great !! Really appreciated the care!

The only downfall is the wait but thank god I was able to get treated and they are very professional, and do give you the best medicine to relieve you.

I been to two Midwest clinics one on Chicago and Franklin n one on 55th n kedzie( which that one is closer to me lol) n they both had excellent service the clinics were clean the staff were very friendly n they serve you in a timely manner I thought I would b there for hours lol but I was in n out I would definitely visit them again 😊😊😊

Loved how this facility was ran went in with my family member and Jessica made sure the process was fast and easy. Provider Nicole was really attentive with my mother. The staff truly cares about their patients. Will be returning myself for any of my health care needs.

I made an appointment there for my parents to be tested. It is so important for me that they get great quality care as they are elderly and I could not go with them. I have been to Midwest Express before, but another location and have always had a great experience. This location was GREAT to them. They were very friendly, made sure their questions were answered, even though there was a language barrier, they made sure someone was there to translate. It was not just an in and out testing appointment, they answered all their medical questions and went above and beyond with further tests to rule any other illness out. Thank you so much for watching over my parents, when I was not able to go with them.

Every time I go to Midwest Expess clinic on 55th and Kedzie its a good experience the doctors and nurses are so nice and they listen to everything you have to say and they check everything to make sure you are doing good.

This clinic is amazing! The staff is professional and friendly, tentative to your needs and their accessibility is so flexible and accommodating. Definitely recommend this clinic to everyone for whatever you need, if you cant make it to the ER or pcp. The doctors here are so attentive and friendly.

I’m glad this new location is near my home and I am even happier that they are open on Saturday. I was having some ear pain and I was able to get some quick help on Saturday morning. I really like the online self checking.

This was a great find as I was on the bus looking for help after taking some fruit down the wrong way.The practitioner helped me out immensely.The intake was smooth.Environment was clean.I strongly recommend a visit.

Very professional staff from the front desk to the exam room. My son needed a sports physical right away and we weren’t able to get an appointment with his PCP until a week later, whereas Midwest Express Clinic was able to see us the same day. Paying a reasonable price is way betting than hearing my son complain about missing a whole week of basketball practice. This worked out great for me.

Went in for a quick check up, filed out paperwork was called within minutes, checked by nurse quick then put in the room doctor came and gave me my results. Goes with the name express! Love that they take walk ins and hours are great! 8am-8pm!

Everyone there is so kind, helpful, and courteous. I did not have to wait long at all to be seen. I’m so glad I went to this clinic. Very clean too.

They were very busy when I went. But once I was called I was in and out. Everyone was extremely nice. All of my concerns were addressed. I will definitely stop by again

Great Experience..Staff was professional and courteous. Midwest hours of operation was perfect because of my work schedule and child schooling. I was seen same day and was able to get required forms completed for school purposes.

The receptionist, medical assistant and the doctor were all friendly as well as professional. The place was very clean even the bathroom. The waiting room isnt that big so since it was crowded I waited in my truck. I gave it only four stars due to me having to wait an hour to be seen after my appointment time but other than that I must say my experience here was great.

I was very pleased with this walk in clinic. They really care about you and take care of you. The place is spotless clean. Staff was Excellent!! I highly would recommend this to my friends n family. Keep up the Great Work!! 👍

Great place to go if your regular Dr cant see you. Staff is friendly and the physician are very knowledgeable and listen to you.

My family and I are greatfully satisfied with their service. usually I go there on sundays and they are pretty fast and I never had any complaints specially with the wait times.I am so glad they are just around the corner from home. They are awesome and highly recomended.

Great awesome fast no long wait 10-20 mins wait

I have brought my children here a couple of times. The wait is not to long especially if you check in online. The front desk receptionists are noce and helpful. The dr’s have been great help as well. No complains. Thank you.

Thank you to each and everyone there for taking such great care of me. Everyone from the front desk, to the nurses who escorted me to the necessary rooms and the doctor who diagnosed/ear infection treated me - thank you so much for explaining everything to me and for understanding how nervous I was and for giving me top notch patient care! The phlebotomist who truly pays attention to detail (she noticed they entered my birthday incorrectly - then made sure it was corrected- she was also very gentle.All week my ear, throat and head have been hurting, but especially my ear. Because I drink a lot of cola and eat a lot of chocolate, I tend to get an occasional pimple in or around my eardrum and thought it was a pimple so I thought the pain would go away by the third day, instead the pain increased so much - I was unable to lay down because the pain was unbearable.I appreciate the reviews so much because I do go by them and when I read the Midwest Express reviews everyone pretty much kept saying the same thing. My skepticism was certainly assauged after the wonderful care I experienced ❤️

I came into the clinic Sunday, came back for a follow up that was scheduled just for results. I had my daughter with me, I sat for over an hour didn’t see a physician. What’s the purpose of an appointment if you’re going to be waiting for over an hour?

Excellent , excellent service . The receptionist was so professional . The medical assistant was very kind , made me feel better and was very empathetic to me . The doctor was awesome , nice , knowledgeable, so kind and help me so much. She advise me in the next steps I should do . I want her as my doctor . I will recommend her to anyone . As far as the clinic and staff I would recommend that are true angels .

My experience at Midwest Express Clinic yesterday 9/19/22 was amazing! My son has been complaining about his throat being irritated for the past few days. I couldn’t get a sooner appointment with his pediatrician (next appt not until late October). I decided to google a few urgent care clinics that accepts my insurance. I did find a clinic that was 5 mins away from my house but it had horrible reviews, then I came across Midwest Express Clinic. I seen the wonderful reviews and decided to take that extra 10 minute drive there to check them out! I’m glad I decided to go there! Friendly staff and clean environment! I was at the clinic for no more than an hour too! Definitely my new to go to place in the event that I’m unable to see my PCP. I already recommended Midwest Express to my family and co-workers 🤗

If I could leave 0 stars I would. Front desk forgot to check us in and waited for over Two hrs and others that came after us were getting called. MA was rude and told another patient across from us “well would u rather wait in the waiting room” I’m a MA myself this place is such a disappointment. Never again!

This is the 2nd time I went to this urgent care clinic (walk in)The staff were very nice and treated me very well. I was called in maybe in 25 min? Did not wait too longGood serviceIm glad they opened a block away from my house

This urgent care is by far the best urgent care I been to in Chicago! The front receptionist was very nice and helpful as well as the nurse and doctor. They made me feel comfortable and took great care of me. Thank you very much!

Great experience. The wait time was way better than going to the ER. The provider , APN Carrera-Murillo was awesome.

Came in last minute with my son because I thought he had an ear infection his doctor did not have any more appointments for the day Midwest clinic was great from the moment we walked in didnt take us more than half an hour to check in and get seen and diagnosed and out the door on a Monday late afternoon. Im glad there is an Express clinic this close to us because everything else is out of our way