Mobile Reproductive Endocrinology and Infertility, P.C.

6332 Piccadilly Square Dr, Mobile, AL 36609, United States
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Mobile Reproductive Endocrinology and Infertility, P.C.
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Ha
Review №1

Always a great experience with Dr Gilmore. Every one on her team is always so professional and welcoming. I’ve never felt awkward at all here. Will recommend her to all of my ladies friends looking for a doctor.

ji
Review №2

We use Gilmore for records storage and shredding of our old documents. Tina who works up front is great to work with and always has a smile on her face. Highly recommend these folks!!

Vi
Review №3

Dr. Gilmore and her team are very professional, wonderful, and helpful. I was referred to Dr. Gilmore 2 years ago after having multiple Doctors tell me that the large fibroid growing outside my uterus was not removable and no chance at having children. Also, was told from other Doctors that I needed to have a hysterectomy. Doctor Gilmore worked with me on getting the fibroid removed, and the anniversary from having my surgery I found out I was pregnant. I am so very thankful for Doctor Gilmore and her team! Thanks to her I now have a healthy baby girl, and she also referred me to a Doctor to help with the delivery of my baby.Doctor Gilmore is straight to the point of what ever is going on, just have faith.

A
Review №4

I stopped going to her after I had enough of her arrogant demeaning behavior. The last straw was when I asked for a CA125 blood test to check for ovarian cancer, and she told me insurance would not pay for it. I acknowledged that, and said I don’t mind paying for it myself for peace of mind with the problems I was encountering. The nurse came in and took some blood and I noticed it was only one tube. I asked the nurse if they were going to use the same tube to do the CA125 test. She told me that Dr Gilmore said I was not getting that test. I then went to my GP, and he did the test with no problem at all. Shocked by the continued gruff behavior, I asked a friend of mine who I had referred a number of years ago about her experiences. She said that she had referred her sister as well, and that when her sister was in the hospital for some gyno surgery, she asked Dr Gilmore about a lump she was concerned with. Dr Gilmore rudely told her in front of everyone in the room that she was fat. That resulted in two more former patients going elsewhere.

Ha
Review №5

Dr. Gilmore helped my wife and I get pregnant our first IUI. I will forever be grateful for her helping us get pregnant with our baby girl.

Re
Review №6

I have never been to her office. But last week I was have dinner at Osmans Restaurant. And Dr Gilmore was dining there also. She proceeded to act like a complete jerk about everything. The service, food and drinks. I can only imagine what her behavior would be like alone in a doctors office. This women throw a unreasonable fit. That I only have seen two year olds do. The food, service and drinks were all exceptional as always at Osmans. So the only conclusion I can come up with is. That must just be Dr. Gilmores personality. Thanks for ruining an otherwise wonderful dining experience.

Ja
Review №7

I first visited Dr. Gilmore when I was diagnosed with fibroid,s in my uterus.It was then she recommended removing through surgery. She performed the surgery and was so great to me before and after surgery. She gave me the best care I have ever received from a doctor. She made sure I was comfortable and doing the things I needed to do to get better. After that she has been my doctor going on ten years. She is kind and always concerned about how I am feeling. She lays out my options for medication or procedures when I need it. I have recommended her to many people from which most have ended up her patients.I can honestly say she is committed to her patients and to giving the best health care possible. She continues to learn and educate herself on new technology to better serve her patients. I am very proud to call her my Doctor.

Ca
Review №8

I was referred to Dr. Gilmore by my GP. We had an initial consult, formed a plan and I was told to come back in 6 months. When we returned, she asked me why I was there, when my spouse started to say something, Dr. Gilmore ranted and berated and kicked them out of the office and asked me why I was there again. I left and relayed the info to my GP, who said she would never recommend her again. Now, over 4 years later, Ive just gotten a text saying Im due for an appointment.Horribly, horribly unprofessional practice and terrible excuse for a doctor.

mr
Review №9

I’ve never been so belittled as I was by this woman. She laughed in my face several times when I was explaining my medical history at my first appointment. When I shared my diagnosis she acted like she didn’t believe me and went on a tirade because I didn’t bring my test results....from a condition I was diagnosed with as a child. On what I was told was a consult visit, she tried to force me to do a vaginal exam. When I declined she told me she also could decline to write me any prescriptions I needed. Never tried to understand why I didn’t want an invasive exam that day. She seemed insulted at any question I asked. She told me I threw my medicine bottle at her when I handed it to her across the table. She ordered labs and when I asked her which tests she ordered she just said “labs” and walked out of the room. I left the office in tears and cried in my car for longer than I would like to admit. For some reason I let her nurse draw my labs that day even though I quickly determined I was never going back. The office refused to give me a copy of those results unless I scheduled an appointment. I found a new doctor who was flabbergasted they wouldn’t give me my results, promptly requested my records and mailed my results to me. I made the appointment at the recommendation of my PCP, excited to get a clear direction and guidance with my medical care. I’ve never been so poorly treated in my life.

Mi
Review №10

Dr. Gilmore is amazing! Truly the best doctor Ive ever had in Mobile. She is direct, to the point, and will do whatever it takes to get her patients the help theyre looking for.

Sa
Review №11

Shannon is the best I’ve been coming here for 10 years now and I have no complaints

Ga
Review №12

I liked Dr. Gilmore just fine when I went to appointment for checkup. Was pleased to find that they do a bone density test in her office, so had that done while there. Then after not hearing results for at least 3 weeks, I called her office. They refused to send me the results, saying I could just stop by the office and pick it up. I live across the bay from the office, at least 1 hr drive each way. I requested they mail it to me, which other doctors have done in the past if requested. They refused!!! I left word for Dr. Gilmore to call me, not sure she will get the message, though.

As
Review №13

Dr.Gilmore was the first doctor that was willing to get to the bottom of my symptoms. As a woman in my early thirties, I had several doctors dismiss my requests for tests due to my age and the fact that I looked fine. After the initial consultation, Dr.Gilmore sent me directly to the lab for a full panel of tests. My labs came back and there were several things going on in my body that needed immediate attention. She called and explained everything to me over the phone since I live a good distance. If you want someone to get to the bottom of your issues and find answers, I’d recommend her.

An
Review №14

Was referred to Dr. Gilmore by a friend since my OBGYN had retired. She and her staff have been nothing but kind and accommodating. Dr. Gilmore has the best bedside manner and takes the time to listen to her patients concerns.

Am
Review №15

I’m so happy I decided to make an appointment with Dr. Shannon Gilmore. I had been to so many other doctors that just dismissed my problems. Dr. Gilmore clearly has experience and knowledge. She didn’t just guess at what my problems were or tell me my “pain was just part of being a woman” as other doctors did. She confirmed issues and gave me the answers I have been looking for for years. I highly recommend Dr. Gilmore and her staff. Thank you for all that you do.

Ja
Review №16

Would not recommend this woman, she is extremely unprofessional, cruel and unempathetic. She laughed at me as well as I was in tears explaining lack of sleep due to constant hot flashes, brain fog, depression, anxiety etc . Very unsatisfied with her and very happy I found another hormone doctor across the bay.

Mo
Review №17

She started out concerned. I was a special case and you would think she would remember my situation after having to see her every 6 months for the last 2 years. However as time went by she became abrupt, unconcerned, and cold hearted to my concerns.The last straw was when I asked her a question she became flustered due to her negligence of not remembering my situation and threw my prescription on the table and walked out. I waited 30 min while on my lunchbreak for her to come back to find out she never planned on returning she was done with me. I became aggravated told the staff they were unprofessional , slammed the door on my way out. When I called because some new prescription she tried didnt work I was told my care had been terminated.. I dont care for her attitude and she is not professional and if u treat someone rude you have to expect it to come back to ya. I wouldnt want such a rude Dr anyways so cancelling my care was a great idea.

Pa
Review №18

Shes terrible. From a three-hour wait to childish and unprofessional behavior, Dr. Gilmores standard of care is disappointing and disgusting. I have never been treated so poorly by anyone in the healthcare profession, or anywhere for that matter. She argued with me, told me if I was going to complain then she couldnt help me, said that she told me my results over and over although she only told me once, and when I stood up for myself she stormed out of the exam room. Doctors are supposed to care and discuss our concerns, not get mad because we do our own homework because so many docs dont do theirs. Its also very important to note that when I had her office fax my blood test results to me, I was told that theyre supposed to get a signed release from me but just keep it on the down low. All I told her was my name and fax number, she didnt even ask my date of birth to confirm my identity. Sounds like a big hippa violation to me. There are better doctors out there that will treat you and your private health information better than Dr. Gilmore and her staff.

Ju
Review №19

I have never been treated with so much disrespect and rudeness from a doctors office.The front office staff are the most unprofessional people I’ve ever had to deal with. Dr Gilmore herself is great but, I will not be embarrassed in the waiting room ( in front of other patients) ever again.

Am
Review №20

She seemed great at first. I went to her for 3 years. No issue. When I got pregnant and had a condition that made me have morning sickness 24/7 and couldnt even keep water down (hyperemesis gravidarum), she flat out refused to give me anything even when I had been in the hospital 5 times for dehydration and severe weight loss. When I finally was able to transfer out of her care to an actual OBGYN, they sent me a bill for thousands of dollars. Turns out they had not been billing my insurance the entire time.

Ou
Review №21

Never have lights on in the waiting room or the bathroom. Scale and blood pressure system are very outdated. No where for someone accompanying you to sit during the whole visit. Very unprofessional and condescending tone while she speaks to you about your visit. Told me my only options for painful periods was a pain pill or birth control and there was no “miracle way out”. Violated me as she performed breast and vaginal exam. I thought her methods were normal until I finally spoke to people about it and they informed what was happening was unorthodox, inappropriate, and unacceptable. Will not be going back.

St
Review №22

We will never go back to Dr. Gilmore, and we will never recommend her to others.We chose Dr. Gilmore as a fertility specialist, because several of my friends have her as an OBGYN and love her. We live in Biloxi and were willing to drive an hour to see her.The first visit was okay. There were a couple of times when she spoke to us that it seemed condescending, but we just blew it off as her being quirky. As long as she was willing to help us have a baby, we though we could handle her idiosyncrasies. We were wrong. With every office visit, her arrogance got worse. She was really patronizing. There were instances when I was tempted to stand up and walk out of her office in the middle of her sentence. We could not ask her a question about anything without her acting like we were questioning her judgement (which we were not). When the person trying to conceive has a congenital heart condition, it is imperative to ask questions. After the second IUI, Dr. Gilmore wrote a prescription out and said I want you to start taking this tonight. She didnt say what it was or why she prescribed it this time and not the last. When asked What is this for? Will it have any side effects we need to be aware of in relation to her heart condition? Dr. Gilmore looked at us as if we were stupid and said Its just the second medication I want her to take. And still we continued with her. When a doctor holds all of your hopes and dreams in their hands, its hard to walk away and start over somewhere else.After every office visit, we would walk out of her office, sick to our stomachs for allowing her to talk to us the way she did.The final straw was after the last unsuccessful IUI. We were not upset about the negative result. We knew we would have to try many times before we were successful. We had planned on that. Unfortunately for Dr. Gilmore, we are insatiable readers. If you will not tell us about the treatment plan or medications we are using, we will research it ourselves. That just leads to more reading on the subject. A LOT OF READING! So, after the last unsuccessful IUI, we asked What do you think about back to back IUIs? We have been reading about that. She took her glasses off and looked at us and said Im going to stick to more than 25 years of experience and not change what i am doing based on something you READ! I think i have read more than you. I could not believe her tone of voice, and i finally couldnt stand it any longer. I said Did we somehow offend you by asking that?. She said angrily Your chances of getting pregnant are 25-30 percent, that means when you come in here there is a 70 percent chance you are going to be disappointed. I have been doing this a long time, but if you want to go somewhere else, I will gladly send your records to them. And with that she turned and stormed out of the room. Needless to say, we FINALLY went somewhere else. We went to Audubon Fertility in New Orleans, and it has been Heaven! Its a longer drive, but very well worth every mile of the drive.

Ja
Review №23

Went to Dr. Gilmore for 2 years without results, I switched doctors and within 2 appointments he discovered a problem that they ignored. Her office is unprofessional and disorganized. Would never go to her again.

Su
Review №24

Her staff is great. She is amazing. She is the first doctor that actually listened to all my issues. She is straight to the poiny, no sugar coating. I respect that. It took me 10 yrs to find a doctor that would help me.

Di
Review №25

Great Doctor wonderful staff. Dr. Gilmore listens to her patients and their needs. Very easy to speak with and she is willing to work with you.

Je
Review №26

What kind of reputable Drs office asks you what you think your copay is than wants you to pay by card over the phone when they cant even see you for a month? Even though its supposed to be same day appointments?

Ro
Review №27

I have seen Dr. Gilmore since 2006. She is thorough, professional and compassionate. She has always referred excellent specialist over the years.

Al
Review №28

We need more Dr.like her shes very attentive to her patients and shes been my Dr for a while I love shes a GOD sent and I wouldnt know what I would do if I had to change from her. Love you doc stay anointed

El
Review №29

Rude and unprofessional after less than 3 months. Also, has alot of conspiracy theories that she pushes on patients... Do not recommend.

Pe
Review №30

She is tough and real. But she is a straight shooter. Hard to find Doctors now days. That really do care about the patients like she does. She is tough on me, but that is because I tend to get a little lazy and she holds me accountable .

Ch
Review №31

I was looking for an OBGYN closer to my job. After reading these reviews. I think Id better keep looking.

Ti
Review №32

She is very rude and unprofessional . will never go to her or recommend anyone to her I used her a year first 2 times she was very nice and caring last time she was rude hateful and walked out shutting the door in my face when I asked her a question.

Ja
Review №33

I’ve been trying to call this office for two weeks and they will not call back. You are better off going to a different office who will take your health seriously.

Me
Review №34

Great doctor. I love how she takes into consideration what I need and offers helpful options

su
Review №35

Love Dr. Gilmore and her staff. I have always received excellent care here.

Je
Review №36

Everyone is so nice and attending. They make sure you are comfortable

La
Review №37

It took my daughter and 2 friends to go to before I made the decision to go. It was the best decision I ever made.

Ma
Review №38

Dr. Gilmore is great. Her nurse is rude.

da
Review №39

Best doctor ever. I absolutely love her and her staff

Ta
Review №40

Nice and through Dr She knows what I need!

Ca
Review №41

Very Professional and Very caring for her patients.

Am
Review №42

I highly dont reccomend.

Information
4 Photos
42 Comments
3.2 Rating
  • Address:6332 Piccadilly Square Dr, Mobile, AL 36609, United States
  • Site:https://www.shannongilmore.net/
  • Phone:+1 251-461-9914
Categories
  • Fertility clinic
Working hours
  • Monday:8 AM–5 PM
  • Tuesday:8 AM–5 PM
  • Wednesday:8 AM–5 PM
  • Thursday:8 AM–5 PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:Closed
From the business
  • Identifies as women-owned:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Gender-neutral toilets:Yes
  • Toilets:Yes
Crowd
  • LGBTQ+ friendly:Yes
  • Transgender safe space:Yes
Planning
  • Accepts new patients:Yes
  • Appointments recommended:Yes
Parking
  • On-site parking:Yes
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